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  • Kiểm tra giữa kỳ TAGT-1

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    Trung Hậu Nguyễn Dương
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    The document contains 3 conversations between hotel staff (A) and guests (B). [1] In the first, guest B inquires about room rates and amenities at the Royal Hotel, learning single rooms are $250 per night including breakfast and newspaper. The hotel has many facilities and an airport shuttle. [2] In the second, guest B reserves a single room at the Sheraton Hotel for October 5-8, providing their name and phone number. The room rate is $1,200 per night. [3] In the third, guest B checks into the Royal Hotel, providing their passport and filling out registration forms. They are assigned room 503 and informed of discounts for frequent guests of 30-50%.

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    The document contains 3 conversations between hotel staff (A) and guests (B). [1] In the first, guest B inquires about room rates and amenities at the Royal Hotel, learning single rooms are $250 per night including breakfast and newspaper. The hotel has many facilities and an airport shuttle. [2] In the second, guest B reserves a single room at the Sheraton Hotel for October 5-8, providing their name and phone number. The room rate is $1,200 per night. [3] In the third, guest B checks into the Royal Hotel, providing their passport and filling out registration forms. They are assigned room 503 and informed of discounts for frequent guests of 30-50%.

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    © All Rights Reserved
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    8 views2 pages

    Kiểm tra giữa kỳ TAGT-1

    Uploaded by

    Trung Hậu Nguyễn Dương
    The document contains 3 conversations between hotel staff (A) and guests (B). [1] In the first, guest B inquires about room rates and amenities at the Royal Hotel, learning single rooms are $250 per night including breakfast and newspaper. The hotel has many facilities and an airport shuttle. [2] In the second, guest B reserves a single room at the Sheraton Hotel for October 5-8, providing their name and phone number. The room rate is $1,200 per night. [3] In the third, guest B checks into the Royal Hotel, providing their passport and filling out registration forms. They are assigned room 503 and informed of discounts for frequent guests of 30-50%.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Kiểm tra giữa kỳ

    Chủ đề 1:

    - A: Hello. Royal Hotel. May I help you?


    - B: Can I have some information about your hotel?.
    - A:Yes. What would you like to know?
    - B: First, how much are your single rooms?
    - A: Single room will cost a night is 250$ (including breakfast and morning newspaper)
    - B: Could you tell me about your facilities?
    - A: We have a bussiness center, gym, spa, swimming pool, tennis courts, restaurants, .....
    - B: One more thing. Do you have Airport Shuttles Services?
    - A: Yes. It runs every half an hour, from 6:30 a.m to 11:00 p.m.
    - B: Alright. Thank You.

    Chủ đề 2:

    - A: Hello, Sheraton Hotel. May I help you?


    - B: Hello. I’d like to make a reservation for this weekend. Do you have a room available?
    - A: Yes, The hotel has rooms available.
    - A: How long will you be staying?
    - B: I will be staying from October 5 to October 8.
    - A: Could you tell me your name?
    - B: My name is Mary Jane.
    - A: What is your phone number?
    - B: 25896320
    - B: How much does a single room cost?
    - A: Your room is 1.200usd per night ( Includes room facing the park, non-smoking area )
    - B: Ok. We look forward to seeing you on weekend
    - A: Ok thanks you.

    Chủ đề 3:

    - A: Good morning, Royal Hotel. May I help you?


    - B: Good morning. I’d like to checkin, please. I have a reservation for a single room.
    - A: Could you tell me your name?
    - B: My name is Dan Hopkins.
    - A:Could i see your passport?
    - B.…
    - A: Could you please fill in this registration from?
    - B: …..
    - A: What is your phone number?
    - B: 25896320
    - A: Yes, Sir. Let me see. You book a single room for 2 nights. Your room is 503. It is on the secon
    floor and here is your key card for your room.
    - B: If I am a frequent visitor, how much discount will I get?
    - A: Yes, If you are a regular customer, you will get a discount of 30-50%.
    - B: Ok Thanks you.

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