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  • Review Communication

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    Hafthuu
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    This document outlines the key components and models of communication. It discusses the communication context, sender, message, audience, response, and barriers. It also examines formal and informal communication networks, including downward, upward, horizontal communication and the grapevine. Finally, it explores communication media choices such as traditional written and oral methods as well as technology-based options like email, social media, and multimedia platforms.

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    Review business communication

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    This document outlines the key components and models of communication. It discusses the communication context, sender, message, audience, response, and barriers. It also examines formal and informal communication networks, including downward, upward, horizontal communication and the grapevine. Finally, it explores communication media choices such as traditional written and oral methods as well as technology-based options like email, social media, and multimedia platforms.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views4 pages

    Review Communication

    Uploaded by

    Hafthuu
    This document outlines the key components and models of communication. It discusses the communication context, sender, message, audience, response, and barriers. It also examines formal and informal communication networks, including downward, upward, horizontal communication and the grapevine. Finally, it explores communication media choices such as traditional written and oral methods as well as technology-based options like email, social media, and multimedia platforms.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Components of communication

    Communication model
    Interpret the communication context
    Communication need
    Sender (5) Communication need Identify and analyze the audience

    Interpret the communication context


    Sender (5) Determine objectives
    Identify and analyze the audience
    Determine objectives Choose the medium

    Choose the medium Create the message

    Communication model
    Create the message
    Message (2) Oral messages
    Verbal messages (2)
    Verbal messages (2) Written messages
    Oral messages Nonverbal messages

    Written messages Message (2)


    (Medium)
    Nonverbal messages
    (Medium) (Verbal and nonverbal barriers)

    (Verbal and nonverbal barriers) Interpret the message


    Audience (2) Audience (2)

    Interpret the message Provide the feedback


    Response
    Provide the feedback
    Response

    Formal communication network


    Downward communication
    Cascading communication
    Upward communication
    Horizontal communication

    Informal communication network - Grapevine


    Communication barriers
    Verbal barriers
    Inadequate knowledge or vocabulary
    Differences in interpretation
    Denotation
    Connotation
    Language differences
    Inappropriate use of expressions
    Slang
    Jargon
    Euphemism
    Overabstraction and ambiguity
    Abstract word
    Concrete word
    Polarization

    Nonverbal barriers
    Inappropriate or conflicting signals
    Differences in perception
    Inappropriate emotions
    Excessive anger, prejudice, stereotyping, boredom
    Distractions
    Noise
    Environmental noise
    Competing noise
    Communication media choices
    Traditional communication channels
    Traditional written communication
    Traditional oral communication
    One-on-one (individual) meeting
    Small group (team) meeting
    Large group meeting
    Technology-based communication media
    Email, phone, voicemail
    Instant and text messaging
    Social media
    Company’s intranet and extranet
    Blogs
    Vlogs
    Microblogs
    Multimedia
    Podcast
    Wikis
    Cloud
    Social networking
    Communication media choices

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