BOAMPONG

ANSU FRANCIS
House Number 6 Nii Ababio Street,
Ayawaso West Wuogon,
Accra – Ghana.
Tel Number: +233546701732.
Email Address: FRANCIXFACK@GMAIL.COM

PROFILE
A dedicated and determined computer science graduate with experience in selecting
and setting up computers and websites. Possesses strong written and oral
communication skills which results to knowledgeable and satisfied clients. Possesses
instructional and problem – solving skills to mitigate concerns related to new
technology. Ability to contribute to team accomplishment through hard work, attention
to detail and excellent organizational skills and also work on projects independently.
Retains a clear understanding of content creation, computer knowledge and training in
Microsoft Office. Motivated to learn, grow and excel within an organization. . I offer
strong interpersonal skills to develop strategies with integrity and possess strong
communication and presentation skills that functions both autonomously and
collectively.
CAREER OBJECTIVE
To join an organization that offers me a positive atmosphere to learn about new
technologies and gain new skills and more knowledge in the field which may be
implemented for the achievement of the organization’s set aims and objectives and also
provide me with the prospect to reach my full potentials professionally
PERSONAL INFORMATION
• Gender: Male
• Date of Birth: 6th October, 1994
• Marital Status: Single
• Nationality: Ghanaian
• Languages Spoken : English Language and Twi

EDUCATIONAL QUALIFICATION
Coventry University Coventry, United Kingdom
(UK)
Bachelor of Science (BSc) in Computer Science
Graduated: November 2019.

Ideal College Accra – Greater Accra , Ghana.

West African Senior School Certificate Examination (WASSCE)
Graduated: April 2014.

Miracle Preparatory School Sunyani Baakoniaba – Bono Region,
Ghana.
Basic Education Certificate Examination (BECE)
Graduated: April 2011.

WORK EXPERIENCES
Administrative Assistant Officer at Fountain of Grace Widowhood Foundation.
Techiman – Ghana.
August 2020 – March 2021

• Assisted in the planning and execution of events for widows including managing
logistics, budgeting and vendor relations.
• Scheduled appointments and meetings, organized materials and prepared
rooms.
• Assisted with the collection of data, record keeping for documentation as well as
protected electronic files.
• Assisted with the arrangement and organization of workshops for skill
acquisition amongst widows to aid community development.
• Assisted in organizing training programmes for widows about Property Security.

Information Technology (IT) Support Intern (National Service Scheme) at Bui

Power Authority (BPA) Heights.
Accra – Ghana
August 2019 – July 2020

• Provided Tier-1 support to non-technical internal users through desk side
support services.
• Identified and analysed hardware and network system issues using effective
troubleshooting techniques.
• Assisted in the creation of software designs internally to ease operations within
the organization.
• Delivered on-site technical support for employees on the organizational field.
• Patched software and installed new versions to eliminate security problems and
protect organizational data.
• Identified and solved technical issues using various forms of diagnostic tools and
strategies.
• Assisted in the configuration of hardware devices and software to set up work
stations for employees within the organization.
• Removed malware, ransomware and other threats from laptops and desktop
systems.
• Documentation of all relations and support interactions in systems for
references and development of knowledge base.

Project Supervisor at Ko-Boamps Construction Company Limited
Techiman – Ghana.
May 2018 – June 2019

• Organised all supplies and equipment needed for transportation to project site.
• Monitored timelines and identified potential issues to be addressed by the
organization.
• Ensured the completion of project on time by prioritizing multiple tasks to
ensure the deadlines were met.
• Led project team meetings, conversed deadline updates to departmental head,
outlined action items, suggested recommendations and procured targeted
solutions to major outlined issues involving the projects.
• Thoroughly cooperated with project members to identify and address all
concerns involving the project.
• Maintained control of project’s budget and timelines to keep the team on track
and achieve scheduled targets.
• General supervision of construction workers involved with building a three –
unit classroom and other apartments.

Information Technology (IT) Support at Tamsoa Credit Union

Techiman – Ghana
May 2018 – August 2018.

• Assisted in fixing IT related problems within the organization
• Assisted in content creation and strategic planning for organizational improvement.
• Organized sport events for employees within the organization.

Information Technology (IT) Support Intern at Ghana Revenue Authority (GRA)

Sunyani – Ghana
May 2017 – August 2017.

• Contributed to content creation for development of company website.

• Sorted and organized files, spread sheets and reports.
• Filing of revenue reports from various organizations.
• Assisted in solving IT related concerns within the organization.
• Assisted officials in tax collection and record keeping from various organizations.

SKILLS
Technical Skills:
• Intermediate proficiency in Microsoft Office Relations ( Word, PowerPoint &
Excel)
• Proficiency in data recovery.
• Proficiency in Norton Antivirus

Management skills:
• Excellent communication skills
• Planning skills and ability to meet up with set deadlines
 • Developed leadership skills
• Great writing skills
• Ability to work well under pressure
• Impeccable customer service relations
• Excellent complaint & problem resolution skills

REFERENCES
Available on request.