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Last updated: July 29, 2019 10:26 ET Last updated: July 31, 2019 14:48 ET
Latest updates: The Health tab was updated - Latest updates: The Health tab was updated -
travel health information (Public Health Agency of travel health information (Public Health Agency of
Canada) Canada)
MEXICO - Exercise a high degree of caution MEXICO - Exercise a high degree of caution
Western states - Avoid non-essential travel Avoid non-essential travel to the western states of
Guerrero (including Acapulco but excluding the
Avoid non-essential travel to the western states of cities of Ixtapa/Zihuatanejo and Taxco), Michoacán
Guerrero (including Acapulco but excluding the (excluding the city of Morelia) and Colima
cities of Ixtapa/Zihuatanejo and Taxco), Michoacán (excluding the city of Manzanillo) due to the high
(excluding the city of Morelia) and Colima levels of violence and organized crime.
(excluding the city of Manzanillo) due to the high
levels of violence and organized crime.
Safety and security situation Safety and security situation
Travel Health Notice - Zika virus Travel Health Notice - Zika virus
The Public Health Agency of Canada has The Public Health Agency of Canada has
issued advice for travellers on the Zika virus, issued advice for travellers on the Zika virus,
recommending that Canadians practice special recommending that Canadians practice special
health precautions while travelling in affected health precautions while travelling in affected
countries. Pregnant women and those considering
countries. Pregnant women and those considering
becoming pregnant should avoid travel to Mexico.
becoming pregnant should avoid travel to Mexico.
See Health for more information.
See Health for more information.
The decision to travel is your choice and you are
Safety and security responsible for your personal safety abroad. We
take the safety and security of Canadians abroad
You are advised to sign up with the Registration of
very seriously and provide credible and timely
Canadians Abroad service if travelling to or residing
information in our Travel Advice to enable you to
in Mexico.
make well-informed decisions regarding your travel
Northern states abroad.
We strongly recommend travelling to Mexico by air The content on this page is provided for
information only. While we make every effort to
to avoid land border crossings, particularly in the
give you correct information, it is provided on an
northern states of Chihuahua, Coahuila, Nuevo
"as is" basis without warranty of any kind, express
León, Sonora and Tamaulipas. or implied. The Government of Canada does not
In northern Mexico, particularly along the border assume responsibility and will not be liable for any
damages in connection to the information
with the United States, organized crime and urban
provided.
violence greatly affect security. Confrontations
between organized criminal groups and Mexican If you need consular assistance while abroad, we
authorities continue to pose a problem. Shootouts, will make every effort to help you. However, there
attacks and illegal roadblocks may occur without may be constraints that will limit the ability of the
warning. Avoid inter-city road travel in the northern Government of Canada to provide services.
states. Heavily armed gangs have attacked travelers Safety and security
driving through the state of Tamaulipas and on
several highways in the states of Coahuila, You are advised to sign up with the Registration of
Durango, Nuevo León and Sinaloa. Criminals Canadians Abroad service if travelling to or residing
especially target sport utility vehicles and full-size in Mexico.
pickup trucks for theft and carjacking along Northern states
highways.
We strongly recommend travelling to Mexico by air
In the city of Monterrey, avoid travelling outside to avoid land border crossings, particularly in the
the suburb of San Pedro or other well-populated northern states of Chihuahua, Coahuila, Nuevo
areas after evening rush hour. León, Sonora and Tamaulipas.
Avoid large gatherings, which could erupt in Avoid large gatherings, which could erupt in
violence at any time. Foreigners are forbidden from
violence at any time. Foreigners are forbidden from
participating in political demonstrations. Offenders
participating in political demonstrations. Offenders
may be detained, deported and denied re-entry
may be detained, deported and denied re-entry
into Mexico. Monitor local media reports for up-to-
into Mexico. Monitor local media reports for up-to- date information and follow the advice of local
date information and follow the advice of local authorities.
authorities.
Road safety
Road safety
Mexican driving styles and road safety standards
Mexican driving styles and road safety standards are very different from those in Canada. Police do
are very different from those in Canada. Police do not regularly patrol the highways. Drivers do not
not regularly patrol the highways. Drivers do not observe speed limits, indicate lane changes or stop
observe speed limits, indicate lane changes or stop at red lights. Pedestrians should be extremely
at red lights. Pedestrians should be extremely cautious at all times. Fatal hit-and-run accidents
cautious at all times. Fatal hit-and-run accidents occur.
occur. Road conditions vary and can be poor in some
areas. Dangerous curves, poorly marked or hidden
Road conditions vary and can be poor in some
road signs, construction sites, roaming livestock,
areas. Dangerous curves, poorly marked or hidden
slow-moving or abandoned vehicles and other
road signs, construction sites, roaming livestock, obstacles pose hazards.
slow-moving or abandoned vehicles and other
obstacles pose hazards. Avoid road travel at night between cities
throughout the country. Toll (cuota) highways are
Avoid road travel at night between cities typically safer and better maintained than
throughout the country. Toll (cuota) highways are secondary highways. Overnight, ensure that you
typically safer and better maintained than only stop in major centres, at reputable hotels or at
secondary highways. Overnight, ensure that you secure campsites. At all times, keep your car doors
only stop in major centres, at reputable hotels or at locked and the windows rolled up, especially at
secure campsites. At all times, keep your car doors traffic lights, where you can be a target for thieves.
locked and the windows rolled up, especially at Do not leave valuables in the vehicle.
traffic lights, where you can be a target for thieves. Rent cars that do not have stickers or other
Do not leave valuables in the vehicle. advertisements for the rental company on them so
that your vehicle blends in with those of the
Rent cars that do not have stickers or other
general population.
advertisements for the rental company on them so
that your vehicle blends in with those of the The military searches for drugs and firearms at
general population. military checkpoints throughout the country.
Remain calm and cooperate.
The military searches for drugs and firearms at
military checkpoints throughout the country. In the event of a vehicle breakdown or roadside
Remain calm and cooperate. emergency, the Green Angels (Angeles Verdes), a
highway patrol service offered by Mexico’s Ministry
In the event of a vehicle breakdown or roadside of Tourism (Secretaría de Turismo de México or
emergency, the Green Angels (Angeles Verdes), a SECTUR), provides free assistance on all major toll
highway patrol service offered by Mexico’s Ministry highways from 8 a.m. to 6 p.m. In case of an
of Tourism (Secretaría de Turismo de México or emergency, dial 078 or 01 800 006 8839 (toll free in
Mexico). Ensure that the insurance coverage on
SECTUR), provides free assistance on all major toll
your credit card is sufficient. Mexican liability
highways from 8 a.m. to 6 p.m. In case of an
insurance is mandatory.
emergency, dial 078 or 01 800 006 8839 (toll free in
Mexico). Ensure that the insurance coverage on Taxis
your credit card is sufficient. Mexican liability
Avoid hailing taxis on the street. Use reputable
insurance is mandatory.
taxis companies, such as online transportation
Taxis companies, hotel taxis or taxis based at designated
stands (sitios). In Mexico City, all government-
Avoid hailing taxis on the street. Use reputable authorized taxis have licence plates starting with
taxis companies, such as online transportation “A” or “B.” Taxis from designated stands have both
companies, hotel taxis or taxis based at designated the logo of their company and the plate number
stands (sitios). In Mexico City, all government- stamped on the side of the car. Always ask the
authorized taxis have licence plates starting with dispatcher for the driver’s name and the taxi’s
“A” or “B.” Taxis from designated stands have both licence plate number, model and colour.
the logo of their company and the plate number When arriving at Benito Juárez International Airport
stamped on the side of the car. Always ask the in Mexico City, pre-pay the taxi fare inside the
dispatcher for the driver’s name and the taxi’s airport and ask to see the driver’s official
licence plate number, model and colour. identification. You can also hire a taxi from a
reputable online transportation network company.
When arriving at Benito Juárez International Airport
in Mexico City, pre-pay the taxi fare inside the Public transportation
airport and ask to see the driver’s official
Although public transportation is relatively safe, be
identification. You can also hire a taxi from a
vigilant in airports, at bus stations and on buses.
reputable online transportation network company. The Mexico City metro is often very crowded and a
Public transportation popular place for pickpocketing. There are metro
cars located at the front of the trains dedicated to
Although public transportation is relatively safe, be women and children during rush hours only. Avoid
vigilant in airports, at bus stations and on buses. travelling late at night and during rush hour, if
The Mexico City metro is often very crowded and a possible, and exercise caution at all times.
popular place for pickpocketing. There are metro When travelling to other cities, use bus companies
cars located at the front of the trains dedicated to that offer first or executive class transportation.
women and children during rush hours only. Avoid These buses only travel on toll roads, which lowers
travelling late at night and during rush hour, if the risks of targeted roadblocks and robberies. For
possible, and exercise caution at all times. longer distances, fly whenever possible.
All visitors to Mexico must pay a tourism tax you are travelling to Mexico on a cruise
(approximately US$20). This fee is normally ship.
included in airline ticket prices. Visitors arriving by Dual citizenship
road (car or bus) or sea will be asked to pay this fee
at any bank in Mexico. There is a bank Dual citizens entering and leaving Mexico must
representative at every port of entry. The bank identify themselves as Mexican citizens. Canadian-
Mexican dual citizens must carry valid travel
receipt must be attached to the tourist card for
documents for both countries. A Canadian
submission at departure.
citizenship certificate is not a travel
You are exempt from paying this tax if: document. See Laws and culture for additional
information.
you are entering by land for tourism
purposes, and your stay will not exceed Criminal records
seven days Canadians with a criminal record may be refused
entry and returned to Canada on the next available
you are travelling to the northern border
flight. Contact the Embassy of Mexico in
zone for less than 72 hours
you are travelling to Mexico on a cruise Canada prior to making travel arrangements.
ship.
Children and travel
Dual citizenship
Learn about travel with children.
Dual citizens entering and leaving Mexico must Yellow fever
identify themselves as Mexican citizens. Canadian-
Mexican dual citizens must carry valid travel Learn about potential entry requirements related
documents for both countries. A Canadian to yellow fever (vaccines section).
citizenship certificate is not a travel Health
document. See Laws and culture for additional
information. Related Travel Health Notices
Canadians with a criminal record may be refused Zika virus: Advice for travellers - January 17,
entry and returned to Canada on the next available 2019
flight. Contact the Embassy of Mexico in Consult a health care professional or visit a travel
Canada prior to making travel arrangements. health clinic preferably six weeks before you travel.
Children and travel Outbreak Monitoring
To determine whether a particular medication is
controlled in Mexico and requires a prescription Tap water
from a doctor, consult Mexico’s Federal
Commission for Protection Against Sanitary Tap water in Mexico is not safe to drink.
Risk (primarily in Spanish) or the Embassy of Health tips
Mexico in Canada.
When travelling to Mexico City, you may
Medicine cannot be sent to Mexico from Canada experience health problems caused by high altitude
via courier services. or by air pollution, which is at its peak during the
winter months. Individuals with heart, lung or
Contaminated beaches respiratory problems should consult their doctor
before booking their trip.
Storm run-off, sewage and oil may affect the water
quality at some beaches. Water can contain Keep in Mind...
bacteria, parasites and viruses that cause illness.
The decision to travel is the sole responsibility of
Follow the advice of local authorities about the traveller. The traveller is also responsible for his
water conditions at beaches or her own personal safety.
Tap water
Laws & culture
Tap water in Mexico is not safe to drink.
You are subject to local laws. Consult our Arrest
Health tips and detention page and our Overview of the
criminal law system in Mexico for more
When travelling to Mexico City, you may information.
experience health problems caused by high altitude
or by air pollution, which is at its peak during the Penalties for breaking the law in Mexico can be
winter months. Individuals with heart, lung or more severe than in Canada, even for similar
respiratory problems should consult their doctor offences.
before booking their trip. Penalties for drug offences are very strict, and
convicted offenders can expect lengthy jail
Keep in Mind... sentences.
The decision to travel is the sole responsibility of Avoid any involvement with illegal substances or
the traveller. The traveller is also responsible for his people who deal with them.
or her own personal safety. Avoid borrowing a vehicle or picking up hitchhikers.
Be prepared. Do not expect medical services to be Drivers are legally responsible for their vehicle’s
the same as in Canada. Pack a travel health kit, contents and the legal status of passengers and the
items they carry.
especially if you will be travelling away from major
city centres. The Mexican government strictly enforces its laws
concerning possession, importation and trafficking
Laws & culture of firearms. Anyone (including foreign armed forces
You are subject to local laws. Consult our Arrest personnel) entering Mexico with a firearm or
ammunition without prior written authorization
and detention page and our Overview of the
from Mexican authorities is subject to
criminal law system in Mexico for more
imprisonment. It is also illegal to enter the country
information.
with certain types of knives. You can obtain a
Penalties for breaking the law in Mexico can be complete list of forbidden items and import permit
more severe than in Canada, even for similar requirements from the Embassy of Mexico in
Canada.
offences.
It is illegal to drink alcoholic beverages in non-
Penalties for drug offences are very strict, and
designated public areas. The minimum age at which
convicted offenders can expect lengthy jail people are legally allowed to purchase or consume
sentences. alcoholic beverages is 18 years old.
Avoid any involvement with illegal substances or It is illegal to possess archaeological artefacts or to
people who deal with them. export such items from Mexico.
Avoid borrowing a vehicle or picking up hitchhikers. Dual citizenship
Drivers are legally responsible for their vehicle’s
Dual citizenship is legally recognized in Mexico.
contents and the legal status of passengers and the
items they carry. If you are a Canadian citizen, but also a citizen of
Mexico, our ability to offer you consular services
The Mexican government strictly enforces its laws may be limited while you're there. You may also be
concerning possession, importation and trafficking subject to different entry/exit requirements.
of firearms. Anyone (including foreign armed forces
personnel) entering Mexico with a firearm or General information for travellers with dual
ammunition without prior written authorization citizenship
from Mexican authorities is subject to Customs
imprisonment. It is also illegal to enter the country
with certain types of knives. You can obtain a Tourists may bring in their personal effects duty
complete list of forbidden items and import permit free. Failure to declare personal effects will result in
requirements from the Embassy of Mexico in their confiscation and a fine. Mexican
customs provides information regarding entry into
Canada.
Mexico by air or land. When carrying more than
It is illegal to drink alcoholic beverages in non- US$10,000 or the equivalent in other currencies,
designated public areas. The minimum age at which cash, cheques, money orders or any other
monetary instrument, you must declare the
people are legally allowed to purchase or consume amount exceeding US$10,000. Failure to make this
alcoholic beverages is 18 years old. declaration is against Mexican law and often results
in detention.
It is illegal to possess archaeological artefacts or to
export such items from Mexico. If you wish to donate goods, contact the Embassy
of Mexico in Canada before sending or importing
Dual citizenship goods to Mexico to fulfill the importation permit
requirements.
Dual citizenship is legally recognized in Mexico.
Identity documents
If you are a Canadian citizen, but also a citizen of
Mexico, our ability to offer you consular services The names on your identity documents (generally
may be limited while you're there. You may also be your passport) must be identical to those on your
subject to different entry/exit requirements. birth certificate to obtain official Mexican
documents, such as marriage certificates,
General information for travellers with dual immigration documents or passports. Many
citizenship Canadians have encountered significant difficulties
due to this requirement, as middle names are often
Customs left off Canadian identity documents. If you plan on
residing in Mexico or dealing with the Mexican Civil
Tourists may bring in their personal effects duty
Registry (Registro Civil), obtain a Canadian passport
free. Failure to declare personal effects will result in that will meet Mexican requirements.
their confiscation and a fine. Mexican
customs provides information regarding entry into Driving
Mexico by air or land. When carrying more than You may drive in Mexico with a valid Canadian
US$10,000 or the equivalent in other currencies, driver’s licence. The police sometimes ask foreign
cash, cheques, money orders or any other drivers to show identification and proof of their
monetary instrument, you must declare the legal status in Mexico. Always carry valid photo
amount exceeding US$10,000. Failure to make this identification, your Canadian passport, visa and
declaration is against Mexican law and often results other pertinent documents. Leave a certified copy
in detention. of your vehicle registration with relatives or friends
in Canada.
If you wish to donate goods, contact the Embassy
of Mexico in Canada before sending or importing Renting vehicles
goods to Mexico to fulfill the importation permit If you rent a car, the rental contract must be in your
requirements. name and include a full description of the vehicle. If
driving a company-owned vehicle, you must
Identity documents
produce proof of employment with the company
The names on your identity documents (generally and the company’s ownership of the vehicle.
your passport) must be identical to those on your
birth certificate to obtain official Mexican
documents, such as marriage certificates, Auto insurance
immigration documents or passports. Many
Canadian automobile insurance is not valid in
Canadians have encountered significant difficulties Mexico. You must obtain additional insurance at
due to this requirement, as middle names are often the Mexican border. You should obtain full
left off Canadian identity documents. If you plan on coverage, including coverage for legal assistance.
residing in Mexico or dealing with the Mexican Civil Automobile insurance is much more expensive in
Registry (Registro Civil), obtain a Canadian passport Mexico than in Canada. Many local drivers do not
that will meet Mexican requirements. have any form of car insurance.
You may drive in Mexico with a valid Canadian In case of an accident or theft of your vehicle, you
driver’s licence. The police sometimes ask foreign should immediately obtain a police report from the
drivers to show identification and proof of their nearest local branch of the state prosecutor’s office
(Agencia del Ministerio Público) and present it
legal status in Mexico. Always carry valid photo
within five days to the Mexico City customs office
identification, your Canadian passport, visa and
(aduanas) to cancel the Temporary Vehicle
other pertinent documents. Leave a certified copy Importation Permit.
of your vehicle registration with relatives or friends
in Canada. If you are involved in a traffic accident, you may
face serious legal problems, including
Renting vehicles imprisonment. You could be taken into custody
until responsibility for the accident is determined
If you rent a car, the rental contract must be in your
and all penalties are paid. If you do not have
name and include a full description of the vehicle. If Mexican liability insurance, you could be prevented
driving a company-owned vehicle, you must from leaving the country until all parties agree that
produce proof of employment with the company adequate financial satisfaction has been received.
and the company’s ownership of the vehicle. Depending on the extent of injuries or damages,
drivers may face criminal charges.
Auto insurance
If a driver is found to be under the influence of
Canadian automobile insurance is not valid in alcohol or drugs at the time of an accident, or if the
Mexico. You must obtain additional insurance at driver has no valid driver’s licence, their insurance
the Mexican border. You should obtain full is considered invalid.
coverage, including coverage for legal assistance.
Automobile insurance is much more expensive in If you receive a fine for a driving infraction in
certain parts of the country, the issuing police
Mexico than in Canada. Many local drivers do not
officer will retain your driver’s licence or
have any form of car insurance.
registration until the fine is paid. Expect delays in
Auto accidents and driving infractions recovering the document.
It is illegal to sell your imported vehicle in Mexico. If Timeshare companies have requested that their
you do, your vehicle may be seized and you may be clients sign a waiver that prevents them from
cancelling the contract. This practice is illegal.
subject to a fine and deportation.
Real estate Consumers are legally entitled to cancel a
timeshare contract without penalty within five
You may acquire real estate in Mexico. However, working days (starting from the day following the
you should consult a lawyer, as real estate original date of purchase). Contracts must be
transactions, laws and practices can be complex cancelled in writing directly with the timeshare
and differ considerably from those in Canada. company. Keep copies of all correspondence.
Choose your own lawyer or notary and avoid hiring
Fraudulent companies and individuals may
the one recommended by the seller. Mexican real
approach you claiming to have a buyer for your
estate agents are not licensed or regulated.
timeshare and asking you to pay taxes beforehand.
Research potential property purchases carefully, as After making this payment, Canadians have
irregularities, most frequently title challenges, discovered that their timeshare was never sold.
occur that may result in litigation and possible Scam artists also often impersonate Mexican
eviction. Trusts do not guarantee that the purchase government officials. If you experience any
is legitimate. Visit the local property registry difficulty with a timeshare company, or suspect
(Registro de Propiedad) and ask to see the property fraud in real estate procedures, contact the
registry to confirm the name of the last owner and Mexican Consumer Protection Agency
that the property is free of any mortgage. (Procuraduría Federal del Consumidor or PROFECO)
immediately.
Reports of problems with timeshare arrangements
(including cancellation of contracts and fraudulent If you are considering purchasing or selling
sales) have increased. You may be approached by property in Mexico, or suspect you may have fallen
victim of a scam, consult a lawyer in Mexico
persistent timeshare representatives on the street,
specializing in real estate.
as well as at the airport or on the way to your
hotel. Representatives use pressure tactics, such as Rental accommodations
insisting that promotions are only valid for that day
Rental agreements between two individuals in
or offering free tours, meals, gifts or alcoholic
Mexico are considered a private matter and are not
beverages.
regulated by the government. If you encounter
Before purchasing a timeshare, gather as much difficulties with a rental agreement and wish to
information as possible, including researching the take legal action, you must obtain the services of a
Mexican lawyer.
properties and getting a legal opinion. If you decide
to buy, carefully review the contract. Anything not Money
included in the contract will not be honoured. Only
The currency is the Mexican peso (MXN/MXV).
provide your credit card if you are certain you want
Automated banking machine services are available
to make the purchase.
throughout the country. Canadian debit and credit
Timeshare companies have requested that their cards are widely accepted; however, Canadian
clients sign a waiver that prevents them from currency and traveller’s cheques are not. Some
cancelling the contract. This practice is illegal. Canadians have recently reported that they were
unable to withdraw cash from ABMs using
Consumers are legally entitled to cancel a
Canadian debit cards. Consult with your bank
timeshare contract without penalty within five
before you travel.
working days (starting from the day following the
original date of purchase). Contracts must be There is a limit to the amount of U.S. dollars that
cancelled in writing directly with the timeshare residents and foreigners can exchange in Mexico,
company. Keep copies of all correspondence. depending on your immigration status in Mexico.
Although the rule does not apply to Canadian
Fraudulent companies and individuals may dollars, some financial institutions, hotels and
approach you claiming to have a buyer for your currency exchange bureaus do not make the
timeshare and asking you to pay taxes beforehand. distinction.
After making this payment, Canadians have Natural disasters & climate
discovered that their timeshare was never sold.
In the event of a natural disaster such as a
Scam artists also often impersonate Mexican hurricane, earthquake, tsunami, landslide, flood or
government officials. If you experience any volcanic eruption, official information is
difficulty with a timeshare company, or suspect available from the Mexican government’s national
fraud in real estate procedures, contact the civil protection agency, Sistema Nacional de
Mexican Consumer Protection Agency Protección Civil (in Spanish).
(Procuraduría Federal del Consumidor or PROFECO)
Hurricane season
immediately.
Hurricanes usually occur from mid-May to the end
If you are considering purchasing or selling of November. During this period, even small
property in Mexico, or suspect you may have fallen tropical storms can quickly develop into major
victim of a scam, consult a lawyer in Mexico hurricanes.
specializing in real estate.
These severe storms can put you at risk and
Rental accommodations hamper the provision of essential services.
Rental agreements between two individuals in If you decide to travel to a coastal area during the
Mexico are considered a private matter and are not hurricane season:
regulated by the government. If you encounter
know that you expose yourself to serious
difficulties with a rental agreement and wish to safety risks
take legal action, you must obtain the services of a
Mexican lawyer. be prepared to change your travel plans on
short notice, including cutting short or
Money cancelling your trip
The currency is the Mexican peso (MXN/MXV). stay informed of the latest regional
Automated banking machine services are available weather forecasts
throughout the country. Canadian debit and credit
carry emergency contact information for
cards are widely accepted; however, Canadian
your airline or tour operator
currency and traveller’s cheques are not. Some
Canadians have recently reported that they were follow the advice and instructions of local
unable to withdraw cash from ABMs using authorities
Canadian debit cards. Consult with your bank
before you travel.
Consular assistance
Hurricanes, typhoons, cyclones and
monsoons Mexico City - Embassy of CanadaAcapulco -
Consular Agency of CanadaCabo San Lucas -
Large-scale emergencies abroad Consular Agency of CanadaCancún - Consular
Active storm tracking and hurricane Agency of CanadaGuadalajara - Consulate of
CanadaMazatlán - Consular Agency of
watches and warnings - United States’
CanadaMonterrey - Consulate General of
National Hurricane Center
CanadaPlaya Del Carmen - Consular Agency of
Rainy season CanadaPuerto Vallarta - Consular Agency of
The rainy season extends from June to November, CanadaTijuana - Consulate of Canada
and flooding and mudslides occur during this time
For emergency consular assistance, call the
throughout the country.
Embassy of Canada in Mexico City and follow the
Transportation routes may be affected. If you are instructions. At any time, you may also contact
planning to travel to possible affected areas, the Emergency Watch and Response Centre in
contact your airline or tour operator to determine Ottawa.
whether the situation could disrupt your travel Toll-free emergency numbers
arrangements. Exercise caution, monitor local news
and weather reports, and follow the advice of local The following toll-free numbers can be dialed
from anywhere within the country of Mexico, 24
authorities.
hours a day, 7 days a week:
Seismic activity
To reach the Embassy of Canada in Mexico City:
Mexico is located in an active seismic zone. For 01-800-706-2900
further information, consult Mexico’s National Emergency Watch and Response Centre in Ottawa:
Seismological Institute, Servicio Sismológico 001-800-514-0129.
Nacional (in Spanish). When making long-distance calls within Mexico,
callers must dial 01, the area code, and the
Some volcanoes in Mexico are active. You may
number; when calling internationally from Mexico
obtain updated information on the status of the to Canada or the United States, you must dial 001,
Colima volcano from the University of Colima’s the area code, and the number.
Centre for Studies and Research of
Volcanology, Centro Universitario de Estudios e
Investigaciones de Volcanologia (in Spanish) and of
the Popocatépetl volcano in central Mexico from
Mexico’s national centre for disaster prevention,
Centro Nacional de Prevención de Desastres
or CENAPRED, (in Spanish).
Assistance
Local services
Emergency services
Consular assistance
Toll-free emergency numbers