UNIVERSITI UTARA MALAYSIA

COLLEGE OF BUSINESS (COB)

SECOND SEMESTER SESSION 2022/2023 (A222)

BPME 3043 FAMILY BUSINESS

GROUP B

GROUP ASSIGNMENT 1: REPORT WEBINAR OF DODOL OPAH YANG

BUSINESS ON THE 6 JUNE 2023

LECTERUR: DR. NORRIA BINTI ZAKARIA

PREPARED BY:

NO NAME MATRIC NO.

1 MAISARAH BINTI AB WAHAB (LEADER) 281732
2 LAVANIYA A/P BHATMANATHAN 279326
3 AZNIESA SYAHIRAH BINTI MOHD ZULKIFLI 280771
4 AINUN QURSYIAH BINTI RUSHDAN 280876
5 ASHOFI ALYA NAZIHA 283655
6 HARAHAP TSANIASNAINI HABIBAH 283935
7 NURUL SHUHADA BT ABD HADI 284674
8 MUHAMMAD AMMAR ILMAN BIN ANUAR 287820
9 MUHAMMAD FIRDAUS BIN ISMAIL 288861
10 GHINA ZAHIRAH SUBAGIO 290082

DATE OF SUBMISSION: 15 JUNE 2023

 Table of Contents

Details Page

1. Organizational Chart ........................................................................................................... 1

2. Task & Responsibility ........................................................................................................ 2

3. Milestone and Action Plan .................................................................................................. 5

3.1 Milestone .......................................................................................................................... 5

3.2 The Action Plan ................................................................................................................ 6

4. Schedule of the Talk ......................................................................................................... 10

5. Virtual Background........................................................................................................... 11

6. Poster of the Talk .............................................................................................................. 12

7. Background of the Speaker............................................................................................... 13

8. Students Active Participation in the Q&A Session ........................................................... 14

9. Video Link & Video Recording for the Talk .................................................................... 15

10. Slide Presentation for the Webinar ................................................................................ 16

11. Questions Asked to the Speaker during Webinar .......................................................... 16

12. Group Photo & Other Relevant Evidence ..................................................................... 19

13. Official Documentation ................................................................................................ 22

Appendices ............................................................................................................................... 23
 BPME 3043 FAMILY BUSINESS (GROUP B)

1. Organizational Chart

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2. Task & Responsibility

Position Task and Responsibility

- Set up the webinar.
- Make sure that the committee is ready before, during, and after
the webinar.
- Make sure everything goes as planned for the webinar.
- Choosing a suitable time for a talk
- Examining how each duty was completed by each team member
- Drafting and reviewing the work papers and dividing the work
according to the individuals' areas of expertise
Director
- confirming that all the preparations are in good shape.
- Always remind members.
- Always on the lookout for plan modifications and prepared
solutions
- Manage the situation if anything changes.
- As soon as the webinar is over, make sure all reports are
delivered before the deadline.

- Choosing the best webinar title with group members

- Reviewing the secretary's provided documentation
- Instruct the Registration Committee to always provide essential
Deputy Director
reminders to participants through the Telegram group.
- Assisting other committee members in carrying out their
responsibilities.
- Prepare webinar working papers as well as invitation letters.
- Keep a record of everything that is significant.
- Before giving documents to the dean of the School of Business
Secretary Management, prepare and proofread the documents
- Instruct the Registration Committee to provide a link for
registration. Helping the committee with programme
announcements.

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- Reminding each committee member of their responsibilities in

making sure the programme goes successfully.
- Informing the Registration Committee that the registration link
will be closed in five minutes.
- Reminds the Treasurer of the webinar’s financial status.

- Participate in the weekly meeting to handle the program's

finances.
- Keeping track of and estimating programme expenditures.
- Gather real programme expenditures and provide a financial
report to the secretary.
Treasurer - Keep track of any money that enters the program's bank
account.
- Keep track of any money withdrawals for the program
- Assuring enough programme funding.
- Giving the current programme financial report to the secretary
on money release for programme usage
- Host the webinar through the webinar
- Control the timing and ensure that each slot runs smoothly.
Moderator
- Introduce the webinar participant to the speaker's background.
- Monitor participant questions and tell the speaker
- Responsible for creating the program's layout so that it operates
smoothly.
- Prepare a script for the event's host.
- Communicate with other team members and be adaptable when
Protocol Team
scripting.
- Ensure that committee members arrive at the Webex early.
- Ensure that the speaker has been linked to Webex.
- Ensure that the ceremony's schedule performs smoothly.

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- Create a Google Form for webinar registration.

- Create a QR code for the poster and monitor participation during
the webinar.
- Use the "Google Form" to ensure that the registration and
attendance process works well.
Registration Team
- Check the registration list since some participants register and
fill out information incorrectly.
- Contacts participants who filled out the "Google Form"
personally and requests more information to finish what was
incomplete.
- Create a poster to advertise the webinar
- Prepare a virtual background for the committee members and
Media and Publicity
webinar participants to use throughout the webinar.
Team
- Create an Attractive Paragraph to introduce the webinar to
students at Universiti Utara Malaysia.
- Perform a sound check to ensure that all sound and the
microphones of the speaker and moderator are clear.
- Assist speakers and participants with technological issues.
- Keep an eye out for and reply to participant feedback and
Technical Team questions.
- During the webinar, share screen videos such as the national
anthem and QR code attendance.
- During and after the webinar, upload programme details
feedback.

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3. Milestone and Action Plan

3.1 Milestone

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3.2 The Action Plan

Activities Tasks Who Responsible Start Date End Date

First Meeting - Ice breaking,
- choosing the leader
of the group,
- setting the date and
time for the webinar,
- listing out the
8 April 2023 8 April 2023
potential business to All team member
9.30 pm 10.30 pm
reach out for the
webinar
- delegating who will
approach the
business and the
paperwork
Searching Find a family business 1. MAISARAH BINTI
that is currently in the AB WAHAB
third generation and the 2. AZNIESA
speaker is available on 6 SYAHIRAH BINTI
June 2023 MOHD ZULKIFLI
3. HARAHAP
TSANIASNAINI 16 April 2023 7 May 2023
HABIBAH
4. MUHAMMAD
FIRDAUS BIN
ISMAIL
5. GHINA ZAHIRAH
SUBAGIO

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Confirm - Approach Dodol

Speaker Opah Yang business 1. AZNIESA
owner and receive SYAHIRAH BINTI 7 May 2023 7 May 2023
confirmation the MOHD ZULKIFLI
speaker is available
on 6 June 2023
Second Meeting - List out the
committee member
11 May 2023 11 May 2023
and details of tasks All team members
11.31 am 1.00 pm
- Decide the name of
the webinar
Documentation Get the paperwork, 1. LAVANIYA A/P
poster, tentative and BHATMANATHAN
invitation letter without 2. AINUN QURSYIAH
the heading of School of BINTI RUSHDAN
Business Management 3. ASHOFI ALYA
(SBM) to get approval NAZIHA
13 May 2023 21 May 2023
from the Dean of SBM. 4. NURUL SHUHADA
BT ABD HADI
5. MUHAMMAD
AMMAR ILMAN
BIN ANUAR

Poster Making - Generate the 1. AZNIESA

permission SYAHIRAH
collection data letter BINTI MOHD
to submit the ZULKIFLI
speaker to obtain the 2. ASHOFI ALYA
16 May 2023 18 May 2023
full name, position NAZIHA
in the business and 3. HARAHAP
formal picture of TSANIASNAINI
speaker for poster HABIBAH
purpose.

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- The media and

publicity team create
poster of webinar
Approval Approach Puan Farah to 1. AINUN QURSYIAH
submit the paperwork BINTI RUSHDAN
and invitation letter to
get approval from the
Dean of SBM.
21 May 2023 25 May 2023
After the paperwork is
signed by the Dean, pick
up the paperwork at the
SBM administration
office.
Official Letter - Received the official 1. AINUN QURSYIAH
Invitation letter with BINTI RUSHDAN
the School of 2. AZNIESA
Business SYAHIRAH BINTI
Management MOHD ZULKIFLI
heading and the
2 May 2023 2 May 2023
signature of SBM’s
Dean
- Give the Invitation
letter and tentative
of the webinar to the
Speaker
Questionnaire Setting up questions for
the webinar to cover all
syllabus and get
approval from the All team members 3 June 2023 5 June 2023
Lecturer to avoid
sensitive questions to ask
the Speaker as may feel

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uncomfortable sharing in
public
First Rehearsal To test out the Webex
5 June 2023 5 June 2023
application, script, All team members
9.00 am 9.40 am
sound, and microphone
Second Practice the scripts and
Rehearsal questions, and try
sharing the PowerPoint
which contains National 6 June 2023 6 June 2023
All team members
Songs and Questions to 10.30 am 11.10 am
check any lagging of
motion and sound that
occurred
The Day - Invite the speaker by
Webinar sharing the link
Webex application
set by the Lecturer
- Forum-style webinar 6 June 2023 6 June 2023
All team members
asking related 1.40 pm 4.00 pm
questions according
to Family Business,
- Q and A session and
- Photograph session

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4. Schedule of the Talk

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5. Virtual Background

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6. Poster of the Talk

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7. Background of the Speaker

No. Details

1 Name Mohd Ramli Bin Bakari

2 Age 63 years old

3 Marital Status Married

4 Name Business Dodol Opah Yang

5 Position Business Development Manager

6 Generation Third Generation

7 Address Lot 5700, Kampung Empai, Teluk Sareh, Pulau Tiga,

36800, Kampung Gajah, Perak

8 Contact Number 019-226 0557

9 Working Experience Banker officer

10 Family Members Wife - Mrs Normi

Three Children – Two sons and a daughter

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8. Students Active Participation in the Q&A Session

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9. Video Link & Video Recording for the Talk

a) YouTube link of the video recording: https://youtu.be/DyiYFJXSYbY

b) QR code of the video recording

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10. Slide Presentation for the Webinar

There are 26 slides in all that were given during the webinar. The slides contain posters, a video
of the national anthem Negaraku, and Biru Warna. Questions and QR code attendance are also
included at the end of the slides. Refer to the appendix for the slides.

11. Questions Asked to the Speaker during Webinar

For the purpose of communication with the speaker, the webinar has to be conducted in Malay.
Thus, all of the prepared questions are in Malay. Additionally, the questions are organised into
8 topics each of which has questions that are applicable to that specific topic.

1. SEJARAH PENUBUHAN

a) Sejarah penubuhan perniagaan keluarga anda?

b) Apakah dan berapakah jenis produk pada awal penubuhan perniagaan?
c) Adakah perniagaan anda mempunyai pekerja semasa awal penubuhan perniagaan?
d) Pada pendapat anda, apakah ciri-ciri yang menjadikan perniagaan keluarga anda
berbeza dengan perniagaan bukan keluarga?
e) Apakah kelebihan dan kekurangan menjalankan perniagaan bersama ahli keluarga?
f) Apakah yang mendorong anda untuk meneruskan perniagaan keluarga ini?

2. GENOGRAM POKOK KELUARGA

a) Berapakah bilangan ahli keluarga generasi pertama, ke-2 dan ke-3?

b) Berapa ramai yang terlibat dalam menjalankan atau menjadi pekerja dalam perniagaan
keluarga?

3. PERKEMBANGAN PERNIAGAAN

a) Berapa tahun perniagaan telah berada dalam pasaran?

b) Berapa lama perniagaan mengambil masa untuk berkembang?
c) Apakah strategi perniagaan untuk memastikan kelestarian perniagaan dalam pasaran?
d) Bagaimana membahagi komitmen antara pekerja yang merupakan ahli keluarga dan
pekerja bukan ahli keluarga dalam perniagaan?
e) Bagaimana perniagaan mendapatkan dana untuk meneruskan perjalanan perniagaan?
f) Apakah inovasi yang dilakukan untuk memastikan perniagaan bertahan dalam pasaran?

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4. HUBUNGAN KELUARGA DAN KONFLIK YANG WUJUD DALAM

PERNIAGAAN KELUARGA
a) Bagaimana anda menguruskan hubungan yang baik antara semua ahli keluarga
mahupun yang terlibat dalam perniagaan secara langsung atau tidak?
b) Apakah perkara yang boleh dan tidak boleh dilakukan dalam perniagaan kerana
terdapat ahli keluarga?
c) Pernahkan anda menghadapi konflik keluarga, dan jika ya, bagaimana anda
menanganinya?
d) Berdasarkan pengalaman bagaimana perniagaan keluarga anda telah menangani
cabaran pada masa lalu?

5. PERANCANGAN PENGGANTIAN PERNIAGAAN KELUARGA

a) Bagaimana anda melakukan perancangan penggantian untuk perniagaan keluarga

anda?
b) Pada pendapat anda, apakah faktor yang paling penting dalam rancangan penggantian?
c) Pada pendapat anda, apakah kemahiran dan kualiti yang paling penting bagi mereka
yang ingin memainkan peranan penting dalam perniagaan keluarga?

6. PERANCANGAN HARTA PERNIAGAAN KELUARGA

a) Bagi pemindahan harta kepada generasi seterusnya, adakah anda telah membuat
persediaan untuk perancangan harta?
b) Apakah cabaran yang dihadapi oleh perniagaan anda?
c) Pada pendapat anda, perlukah generasi seterusnya mempunyai pengetahuan tentang
rancangan harta perniagaan keluarga bagi tujuan melancarkan proses penciptaan
dokumen harta?
d) Berapakah peratus bagi setiap ahli keluarga dapat yang terlibat dalam perniagaan Dodol
Opah Yang?
e) Adakah perniagaan Dodol Opah Yang ada perancangan untuk penggabungan dan
pengambilalihan pada masa hadapan?

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7. TADBIR URUS PERNIAGAAN KELUARGA

a) Apakah sistem tadbir urus yang digunakan dalam perniagaan Dodol Opah Yang?
b) Apakah terdapat sistem tadbir urus keluarga yang berjaya dalam mempromosikan
ketelusan, akauntabiliti dan keadilan dalam perniagaan keluarga?

8. PERANCANGAN STRATEGIK PERNIAGAAN KELUARGA

a) Apakah faktor yang penting yang perlu dipraktikkan bagi memastikan perniagaan
bertahan dan kekal dalam jangka masa yang panjang?
b) Apakah produk atau strategi yang menjadi fokus utama dalam perniagaan?
c) Bagaimanakah anda menentukan pampasan yang adil untuk peranan dan posisi yang
berbeza dalam perniagaan keluarga?
d) Bagaimanakah anda boleh memastikan bahawa struktur pampasan sejajar dengan
matlamat dan nilai keseluruhan perniagaan keluarga?

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12. Group Photo & Other Relevant Evidence

a) Before the Webinar Begin

b) Opening Ceremony

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c) During the sharing session

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d) Photography Session

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13. Official Documentation

On the next page are the photocopy version of

a) The permission data collection

b) The approved working paper for the webinar “PERNIAGAAN KELUARGA:
SEMBANG BERSAMA PENGURUS DODOL OPAH YANG” by the Dean of the School
of Business Management
c) The Invitation Letter

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Appendices

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PERNIAGAAN KELUARGA:
SEMBANG BERSAMA NYANYIAN LAGU
PENGURUS DODOL OPAH YANG
TARIKH: 6 JUNE 2023
MASA: 2PM ENCIK MOHD RAMLI BIN BAKARI
NEGARAKU & BIRU WARNA
BUSINESS DEVELOPMENT MANAGER
PLATFORM: ONLINE DODOL OPAH YANG
WEBEX

SEJARAH PENUBUHAN
1. Sejarah penubuhan perniagaan keluarga anda?
2. Apakah dan berapakah jenis produk pada awal penubuhan
perniagaan?
BACAAN DOA 3. Adakah perniagaan anda mempunyai pekerja semasa awal
penubuhan perniagaan?
4. Pada pendapat anda, apakah ciri-ciri yang menjadikan
perniagaan keluarga anda berbeza dengan perniagaan bukan
keluarga?

GENOGRAM POKOK
KELUARGA
5. Apakah kelebihan dan kekurangan menjalankan perniagaan 7. Berapakah bilangan ahli keluarga generasi pertama, ke-2 dan
bersama ahli keluarga? ke-3?
6. Apakah yang mendorong anda untuk meneruskan perniagaan 8. Berapa ramai yang terlibat dalam menjalankan atau menjadi
keluarga ini? pekerja dalam perniagaan
keluarga?

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PERKEMBANGAN PERNIAGAAN
9. Berapa tahun perniagaan telah berada dalam pasaran? 13. Bagaimana perniagaan mendapatkan dana untuk meneruskan
10. Berapa lama perniagaan mengambil masa untuk berkembang? perjalanan perniagaan?
11. Apakah strategi perniagaan untuk memastikan kelestarian perniagaan 14.Apakah inovasi yang dilakukan untuk memastikan perniagaan
dalam pasaran? bertahan dalam pasaran?
12. Bagaimana membahagi komitmen antara pekerja yang merupakan ahli
keluarga dan pekerja bukan ahli keluarga dalam perniagaan?

15. Bagaimana anda menguruskan hubungan yang baik antara semua ahli
HUBUNGAN KELUARGA DAN keluarga mahupun yang terlibat dalam perniagaan secara langsung atau
tidak?
KONFLIK YANG WUJUD DALAM 16. Apakah perkara yang boleh dan tidak boleh dilakukan dalam
perniagaan kerana terdapat ahli keluarga?
PERNIAGAAN KELUARGA 17.Pernahkan anda menghadapi konflik keluarga, dan jika ya, bagaimana
anda menanganinya?
18.Berdasarkan pengalaman bagaimana perniagaan keluarga anda telah
menangani cabaran pada masa lalu?

19. Bagaimana anda melakukan perancangan penggantian untuk

perniagaan keluarga anda?
PERANCANGAN PENGGANTIAN 20.Pada pendapat anda, apakah faktor yang paling penting dalam
rancangan penggantian?
PERNIAGAAN KELUARGA 21. Pada pendapat anda, apakah kemahiran dan kualiti yang paling
penting bagi mereka yang ingin memainkan peranan penting dalam
perniagaan keluarga?

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22. Bagi pemindahan harta kepada generasi seterusnya, adakah anda

PERANCANGAN HARTA telah membuat persediaan untuk perancangan harta?
23. Apakah cabaran yang dihadapi oleh perniagaan anda?
PERNIAGAAN KELUARGA 24. Pada pendapat anda, perlukah generasi seterusnya mempunyai
pengetahuan tentang
rancangan harta perniagaan keluarga bagi tujuan melancarkan proses
penciptaan dokumen harta?

25. Berapakah peratus bagi setiap ahli keluarga dapat yang terlibat
dalam perniagaan Dodol Opah Yang? TADBIR URUS PERNIAGAAN
26. Adakah perniagaan Dodol Opah Yang ada perancangan untuk
penggabungan dan pengambilalihan pada masa hadapan? KELUARGA

27. Apakah sistem tadbir urus yang digunakan dalam perniagaan Dodol PERANCANGAN STRATEGIK
Opah Yang?
28. Apakah terdapat sistem tadbir urus keluarga yang berjaya dalam PERNIAGAAN KELUARGA
mempromosikan ketelusan, akauntabiliti dan keadilan dalam perniagaan
keluarga?

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29. Apakah faktor yang penting yang perlu dipraktikkan bagi memastikan
perniagaan bertahan dan kekal dalam jangka masa yang panjang?
30. Apakah produk atau strategi yang menjadi fokus utama dalam
perniagaan?
31. Bagaimanakah anda menentukan pampasan yang adil untuk peranan SESI Q&A
dan posisi yang berbeza dalam perniagaan keluarga?
32. Bagaimanakah anda boleh memastikan bahawa struktur pampasan
sejajar dengan matlamat dan nilai keseluruhan perniagaan keluarga?

TERIMA KASIH ! SESI BERGAMBAR

QR CODE KEHADIRAN