Research Title: The Communication Skills Among University Students

Dear Participants.

I am inviting you to participate in this research by completing the following survey

questionnaires. This research paper aims to know the knowledge of Communication Skills
Among University Student: Perception of Students in University Technology Mara, Seri
Iskandar. The following survey questionnaire will take approximately 3-7 minutes to complete.
Advance, thank you for taking your time to assist with this research. Under no circumstances are
you obliged to answer any of the questions; however, pay your all-out effort to assist me in
completing my study and enhancing my understanding of this research focus. The data collected
will remain confidential and used solely for this research paper.

Sincerely,

Name: Muhammad Zakwan bin Mohd Anuar, Muhammad Naufal bin Fakhrul Razy, Siti Nur
Athirah binti Mohd Isa, Khairah Syafiqah binti Samsudin

Students from Bachelor of Estate Management Program, Faculty of Architecture, Planning and
Surveying University Technology Mara, Seri Iskandar
Supervisor: Dr Shazila Abdullah

Section A: Demographic Questions

Instructions: Please complete the following questionnaire with specific regard to the above
enquiry, by picking a CROSS in the appropriate box.

Age: Gender: Race: Level of Study:

18 – 20 Male Malay Diploma

21 – 25 Female Chinese Degree
26 – 30 Indian Master
Others PHD
Section B: Awareness of different level of communication skills among UITM SI students
Instructions: Please complete the following questionnaire with specific regard to the above
enquiry, by picking a CROSS in the appropriate box.

Yes No
1. Do you know what is communication skills?

2. Do you think all students have the same level

of communication skills?

3. Do you think low self-esteem is the main factor

why students afraid to communicate?

4. Do you communicate with your friends in English?

5. Do you think communication skills are important?

6. Do you know any students who have problems

with communication skills?

7. Do you think that there are consequences if this

issue is abandoned

8. Do you think students should have a good

communication skill?

9. Do you agree that students who have low level

of communication skills should be helped?

10. Do you agree that communication skill is

vital for student’s future career?
Section C: Proposition on improving communication skills among UITM SI students
Instructions: Please complete the following questionnaire with specific regard to the above
enquiry, by fill up the space given with your opinion or suggestions.

1. What are the things that can improve student’s

communication skills? …………………………………………….

2. Do you think communication skills influenced Yes No

by IQ, surroundings, education?

…………………………………………….

3. Is there any relationship between Yes No

the way parents communicate with children’s
communication skills and why?
…………………………………………….

4. Is there any difference in level of Yes No

communication skills between diploma and degree?
And why?
…………………………………………….
5. Is it necessary for the university to Yes No
provide a particular class for university students
with a low level of communication? And why? …………………………………………….
6. Do you think that friends can help university Yes No
students improve their communication skills?

……………………………………………
7. Can lesson presentation approaches Yes No
increase communication abilities
among university students? ……………………………………………

8. Does the lecturer's way of teaching Yes No

inspire students to communicate
effectively in class?
……………………………………………

9. Can social interaction give students Yes No

the confidence to communicate effectively?

……………………………………………