TRAINING DESIGN AND COURSE OUTLINE

Training Course Code (if applicable)

Training Course Title
Org. Competency (please leave blank)
Target Key Result Area/s (if applicable)
Facilitator

At the end of the training course, participants will be able to:

Course Objectives (1)

(2)
(3)

DURATION
SECTION TOPIC TECHNIQUES RESOURCES
(hours)

I. Warm - Up Activity 1. Activity: (if applicable)

II. TRAINING CONCEPTS OVERVIEW

III. KEY CONCEPTS

III. HANDS - ON ACTIVITIES

IV. SUM - UP

Concepts Summary

POST - TRAINING WORK ACTIVITY

- (only for KRA - based trainings with long term results - based evaluations)

ONGOING EVALUATION AND APPLICATION

- (only for KRA - based trainings with long term results - based evaluations)
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 TRAINING DESIGN AND COURSE OUTLINE

Training Course Code LND - OPC - 004

Training Course Title Stakeholder Management
Org. Competency People, Organization and Culture
Target Key Result Area/s
Resource Internal: Human Resources Organizational Development

At the end of the training course, participants will be able to:

Course Objectives (1) Recognize the direct impact of stakeholder management to project success
(2) Understand the practical tools and techniques for managing and engaging your stakeholders to your advantage.
(3) Learn how to create a Stakeholder Management plan

DURATION
SECTION TOPIC TECHNIQUES RESOURCES
(hours)

Participants are asked to

I. Warm - Up Activity 1. Activity: i-Connect 0.25 perform a task without None
communication

II. BUSINESS CONTINUITY PLAN CONCEPTS OVERVIEW

1. Communication and Stakeholders
2. Stakeholder Etymology
- Interactive questions
3. Definition of Stakeholder Management Powerpoint
0.50 - Facilitator - led discussions
presentation
- Illustrations and examples
4. Benefits of Stakeholder Management

III. KEY CONCEPTS

1. Stakeholders Expectations in a Project
2. Stakeholder Satisfaction
3. Understanding the Stakeholders
4. The Power and Interest Grid
5. How to Keep Stakeholders Engaged
- Facilitator - led discussions
6. Key Artifacts and Controls in Stakeholder Management
Powerpoint
7. Challenges in Stakeholder Management 2.00 - Interactive questions
Presentation
- Illustrations and examples
 Powerpoint
2.00 - Interactive questions
Presentation
8. The Stakeholder Management Process - Illustrations and examples
9. The Stakeholder Map
10. Disaster Recovery Planning (DRP)
11. Insurance
12. Low Hanging Fruit
13. Crisis Management
III. HANDS - ON ACTIVITIES

1. The Stakeholder Map Exercise

2. 10 Principles in Stakeholder Engagement 1.00 Group discussion and MS Visio, Flip
3. Creating a Stakeholder Management Plan presentation Chart Sheet
4. Handling Difficult Stakeholders
IV. SUM - UP

0.50 ONLINE
Post - Test and Revalida

POST - TRAINING WORK ACTIVITY

- Participants shall be asked to submit the final approved Stakeholder Management Plan

ONGOING EVALUATION AND APPLICATION

1st month post training - Evaluate compliance to the Stakholder Management plan
2nd month post training - Evaluate continuous compliance to the Stakeholder Management plan