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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION

Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,


Laguna

EFFECTS OF BUSINESS STRATEGIES ON THE PROFITABILITY


OF THE SMALL BUSINESS OF SENIOR HIGH SCHOOL
STUDENTS IN SAN PEDRO, LAGUNA
AMIDST PANDEMIC

A Research Presented to the


Senior High School Department
San Pedro College of Business Administration
San Pedro City, Laguna

In Partial Fulfilment of the Requirements for the


Accountancy, Business, and Management (ABM)

BENITO, Zarina Bianca


NAGRAMPA, Einna
PARALES, Carmela Jean

March 2023

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Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

CHAPTER 1

THE PROBLEM AND ITS SETTING

Background of the Study

Everyone requires a strategy. It is crucial that came to the point where no serious

organization can afford to be without one at this. According to Freedman (2013), despite the

fact that finding ways through the uncertainty and confusion of human affairs is difficult, a

strategic approach is thought to be preferable to one that is merely practical, let alone random.

Having a strategy implies the ability to look beyond the short term and the trivial to consider

the long term and the essential, to address causes rather than symptoms, and to see the forest

rather than the trees. Without a strategy, being encountered with any problem or attempting for

any objective would be considered negligent. When it comes to applications of strategy, it can

be applied to everything such as leaders of armies, major corporations, political parties, and

more.

One use of strategy is in business. Business Strategy is known as something that

requires the integration of a wide range of information followed by communication in such a

way as to drive the organization toward its vision. Understanding the context for business

strategy is much like assembling a jigsaw puzzle, where one organization gathers various bits

of information and then assembles a picture of the competitive environment in which the

organization operates for instance is small business.

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Small business is an important factor in the health economy of every country as this is

one of the main contributors when it comes to our economy. Business strategy is also can be

used in small businesses. As business strategy aims to increase the profit of an organization.

However it still depends on the execution of the strategies. Business strategy is one of the most

important factors in operating a small business. As specified by Vo (2022), business strategy is

one that helps one’s employees to understand the goals and objectives of an organization that

will surely contribute to the growth and success of one’s small business. There is also a process

of conducting efforts to determine any challenges or opportunities that one’s business will face

in the future.

Constructing a small business is natural in our world today. There is even a point where

when the lockdown happened in the year 2020, and most of the small businesses weren't able to

sustain and make their business survive due to the changes that were brought about by the

pandemic. However, entrepreneurs must always consider how to conduct business in the midst

of a crisis. They need to know how can they manage the business that they are thinking of to be

a longer business because according to studies, the number of new small business firms that

open each year is nearly equal to the number of small businesses that close due to failure. The

general business problem here is that people start small business ventures without adequate

planning. The specific business issue is that some small business owners lack strategies and

even lack knowledge about the effects of business strategy on the profitability of their business.

The purpose of the study is to provide knowledge and explore on what are the facts that

business strategies have an effect on the profitability of the business. The population is

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comprised of small business owners inside San Pedro, Laguna and currently studying as a

senior high school.

Statement of the Problem

The study aimed to determine the effects of various business strategies on how senior

high school students regarding the profitability of their small businesses amidst the pandemic in

the City of San Pedro.

Specifically, the researchers sought to answer the following questions:

1. What is the demographic profile of the respondents in terms of age, gender, grade level, and

profit?

2. What are the positive effects of business strategies on the profitability of a small business in

San Pedro City amidst the pandemic if it is applied in terms of the business:

a. Marketing Objectives;

b. Operational Objectives;

3. What are the negative effects of business strategies on the profitability of a small business in

San Pedro City amidst the pandemic if it is applied in terms of the business:

a. Improper Execution of Strategies;

b. Lack of Monitoring and Controlling;

4. Are business strategies effective in increasing the profitability of a small business in San

Pedro City amidst the pandemic?

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5. Is there a significant difference in the effects of business strategies on the profitability of a

small business amidst the pandemic when the respondents are grouped based on their

demographic profile?

6. Is there a significant difference in the effectiveness of business strategies in increasing the

profitability of a small business amidst the pandemic when the respondents are grouped based

on their demographic profile?

Objectives of the Study

The study aims to determine the effects of the different business strategies of senior high school

students on the profitability of their small businesses in San Pedro City amidst the pandemic.

To achieve this, the objectives are:

1. To identify the demographic profile of the respondents in terms of age, sex, grade level, and

income.

2. To understand the positive effects of business strategies on the profitability of a small

business in San Pedro City amidst the pandemic if it is applied in terms of the business

marketing objectives and operational objectives.

3. To understand the negative effects of business strategies on the profitability of a small

business in San Pedro City amidst the pandemic if it is applied in terms of the business's

improper execution of strategies and lack of monitoring and controlling.

4. To determine business strategies effective in increasing the profitability of a small business

in San Pedro City amidst the pandemic

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5. To determine the significant difference in the effects of business strategies on the

profitability of a small business amidst the pandemic when the respondents are grouped based

on their demographic profile.

6. To determine the significant difference in the effectiveness of business strategies in

increasing the profitability of a small business amidst the pandemic when the respondents are

grouped based on their demographic profile.

Theoretical Framework

The theory of Smith (2011), which was called Strategic Theory, stated that the term

strategy denotes the endeavor to relate ends to means. He also added that the strategic analysis

thus refers to the study, in Michael Howard’s words, of the ‘use of available resources to gain

any objective’. Here, the term ‘resources’ or means’ refers not simply to the tangible power that

may be employed to gain objectives but also to the many intangible factors that may impose

themselves on any decision-maker, most notably, the degree of small business owner’s will that

they must exert to attain its goals. However, in order to achieve these goals, one should adopt

perseverance when it comes to the process of relating ends to means.

The following is the model of the theory of Smith, (2011), The Strategic Theory:

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Figure 1: Strategic Theory, Smith, 2011

Conceptual Framework

In the theory of Smith (2011), known as Strategic Theory, the term "strategy" refers to

the effort to connect ends to means. In addition, he said that the term "strategic analysis" refers

to the study of how to use available resources to achieve any objective, to use Michael

Howard's words. The term "resources" or "means" in this context refers not only to the physical

force that may be used to achieve goals but also to the numerous intangible factors that may be

imposed on any decision-maker, most notably the level of willpower required of small business

owners to achieve their organizations' objectives. This theory is associated with the

researcher’s study because the inputs of the study are the ones who will relate the ends to

means in order to achieve the output which is knowing the different strategies for generating

income.

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The following are the Input-Process-Output or IPO models of the study:

INPUT PROCESS OUTPUT

B
1. Data collection
through survey SHS who owns a small
usiness business will not
Strategies questionnaires understand the effects of
P 2. Organization of business strategies on the
andemic the student’s profitability of his
B
usiness
answers in the business.
Profitability survey.
SHS now can identify
S 3. Thorough the importance of
mall business Analysis of the business strategies in
owners data. operating small
businesses.

SHS who owns a small


business can now use
owned resources to
properly execute
business strategies.

Figure 2: Conceptual Framework

An analysis of the performance and processing system will be one of the inputs to

assure the validity of the study's findings. They are variables from which the researcher will

obtain the knowledge necessary to arrive at a suitable response that is topic-oriented. The

procedure that must be carried out in order to obtain the inputs more effectively is referred to as

the process. This keeps the data arranged so that the researchers can comprehend it better. The

output is the one that is transformed by the internal system process.

Hypothesis

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The following hypotheses were tested at a .05 significance level.

Ho1: There is no significant difference in the effects of business strategies on the

profitability of a small business amidst the pandemic when the respondents are grouped based

on their demographic profile.

Ho2: There is no significant difference in the effectiveness of business strategies in

increasing the profitability of a small business amidst the pandemic when the respondents are

grouped based on their demographic profile.

Scope and Delimitations

This study focuses on a senior high school student who owns a small business during

the pandemic. The research will be conducted by using survey questionnaires via Google

Forms. The study will administer only inside the City of San Pedro, Laguna.

It considers students’ information that concerns the various business strategies they use

to ensure the profitability of their small businesses. The results of this research will be analyzed

through Descriptive Statics Analysis. The findings will help researchers to identify how the

business strategies affect Senior High School Student’s small businesses. Lastly, the potential

“subject” of the study should have started or built up, or experienced having a small business

during the pandemic (2020– 2023).

Significance of the study

This research is made with the aim to provide crucial information and knowledge

regarding the various business strategies from the respondents. This serves as a source of

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information for determining how the various business strategies will affect the profitability of

Senior High School students’ small businesses amidst the pandemic. The result will give

knowledge and benefits to the following:

Student: The study is beneficial to aspire students who plan to build/start a small business at a

young age. This might motivate or inspire them to become future business

owners/entrepreneurs.

Future Small Business Owners: The study will give them enough knowledge and awareness

regarding the various business strategies once they start to build a small business. This might

serve as their “guide” or will help them to do the first basic steps. They will also acknowledge

the do’s and don’ts and the essential factors of business strategies.

Future Researchers: The study will serve as a credible resource material for the researchers

whose venturing into the field of Business or any other field.

Definition of Terms

Diversification. A technique that reduces risk by allocating investments across various

financial instruments, industries, and other categories.

Small Business. A sole proprietorship, partnership, or corporation with fewer employees and

less annual revenue compared to a regular-size business.

Income. Money received, especially regularly for work or through investment

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Pandemic. an epidemic occurring worldwide, or over a very wide area, crossing international

boundaries and usually affecting a large number of people

Strategy. A plan of action or policy designed to achieve a major overall aim.

Income-generating strategy. A strategic plan for generating income.

Iterative Process. The one that helps the business to optimize its products, services, and

business processes.

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CHAPTER 2

REVIEW OF RELATED LITERATURE AND STUDIES

The following related works of literature are presented by the researchers to provide the

reader with the different strategies on how Senior High School students generate an income.

This chapter offered the Related Literature and Related Studies from foreign and local studies.

Related Literature (Foreign)

According to Mckeown (2011) in The Strategy, he stated that Strategy is about moving

from where you are to where you want to be. Moreover, he explained that Strategy is as much

about deciding what to do, where to go, why, when, and how as about choosing what not to do.

Yes. No. What if. Why not. Planning backward from a better future. Strategy is about shaping

the future, he added. Furthermore, Mckeown (2011) also introduced terms such as Smart

Strategy. He argued that Smart Strategy is the shortest route to desirable ends with available

means

As specified by Freedman (2013) in Strategy; A History, he asserts the importance of

Strategy. He believes that everyone needs a Strategy. Leaders of armies, major corporations,

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and political parties have long been expected to have strategies, but now no serious

organization could imagine being without one. Despite the problems of finding ways through

the uncertainty and confusion of human affairs, a strategic approach is still considered

preferable to that is merely tactical, let alone random. Having strategy suggests an ability to

look up from the short term and trivial to review the long term and essential, to address causes

rather than symptoms, to see words rather than trees. Without a strategy, facing up to any

problem or striving for any objective would be considered negligent. Certainly, no military

campaign, company investment, or government initiative is likely to receive backing unless

there is a strategy to evaluate. If a decision can be described as strategically significant, then it

is more obviously more important than decisions of a more routine nature. By extension, people

making such decisions are more important than those who only offer advice or are tasked with

implementation.

Freedman (2013) also suggest where strategist are offered. He stated that strategies are

now offered not only for the life-or-death, make-or-break decisions of great states and large

corporations but also for more mundane matters. There is a call for a strategy every time the

path to a given destination is not straightforward or whenever judgments are required on

resources needed, their effective application, and their appropriate sequence. In business, chief

executives may take responsibility for overall strategy, but there are separate strategies for

procurement, marketing, human resources, and so on. Doctors have clinical strategies, lawyers

have prosecution strategies, and social workers have counseling strategies. Individuals have

their own strategies for developing a career, coping with bereavement, filling in tax returns, or

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even potty-training an infant or buying a car. In fact, there is no human activity so lowly, banal,

or intimate that it can reasonably be deprived of strategy.

However, Gray (2015) in The Future of Strategy, points out the limitation of Strategy.

He started by saying that the chapter has begun to signal reasons why it would be unwise to

look to expectantly towards the ‘strategy bridge’ in search of solutions to more troubling

problems of the day. By far the most restricting of reasons for not placing substantial faith in

strategy is the sheer difficulty of the enterprise.

To argue on the statement of Gray (2015), Clegg., Et al (2011) said in Strategy: Theory

and Practice simply that everything is in the capabilities. Specifically, they said that knowledge

is needed in order to be able to have both the concept with which to imagine a future state of

affairs and the know-how skills which to try and get there. Capabilities, as the power to get

things done., are needed in order to be in a position to implement ideas, visions, and plans.

Strategy as (knowledge + capability/power has a double edge; it is both what conceivable and

what is doable- as such it is a practice.

Just like what Freedman (2013) said about strategy being applied in anything, strategy

can also be use in business. As specified by Vo (2022), business strategy is one that helps one’s

employees to understand the goals and objectives of an organization that will surely contribute

to the growth and success of one’s small business. There is also a process of conducting efforts

to determine any challenges or opportunities that one’s business will face in the future.

However, before it was stated that strategy can be applied in a small business, several

debates have been launched wether small business can have a strategy or not. According to

Butler (n.d), small businesses are often known for being enable of thinking strategically. It was

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also supported by Rizzo & Fulford (2012) that small business simply has no power of having

strategy. But in the same book of Rizoo & Fulford (2012), they furtherly explained that the

concept of strategy in small business is a big factor in every kind of operation— either it in a

big enterprise or small. They defined strategy in a small business as a type of behavioral

perspective, as opposed to the more normative strategic planning education that small

businesses rarely follow. This concept of strategy as "behavior" includes the actions of the

owner-manager, the context of the small firm, and the consequences of those actions. It

considers strategy to be both deliberate and emergent, allowing for both external influences and

internal decision-making. Furthermore, grounded theory research on small firms in one location

has revealed strategy to be a dynamic phenomenon, one that can be viewed as a set of defined

pathways between identifiable life cycle states.

One strategy that can be considered in this time given the fact that it is not about the

profitability but the idea of gaining money is when the senior highschool students found an

opportunity in the crisis. in which they were able to identify the needs and wants in the time of

pandemic and use that information productively. Although the impact of COVID-19 on

business could not have been predicted, it was a real challenge for entrepreneurs who had to

learn and were determined to develop their creativity in order to come up with solutions. and

proposals for survival. The pandemic has created numerous opportunities for business owners

to meet consumers' ever-changing needs and demands. Only those entrepreneurs who think

ahead will identify and capitalize on opportunities, and they will eventually become successful

entrepreneurs (Mihali,. et al).

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Related Literature (Local)

According to Estern (2021), the COVID-19 pandemic disrupted the status quo since

March 2019, which affected institutions like schools and the economy. The learners,

specifically working students, encountered opportunities and numerous challenges posed by the

new modality utilized to resume classes in the new normal. Furthermore, working students, as

self-sustaining, persist in earning despite additional challenges because of motivations like their

socioeconomic problems, academic fees, and an opportunity for personal development

(Abenoja et al., 2019). The challenges that are faced by working students amidst the pandemic

have distinct factors compared to the pre-pandemic situation. According to (Inoue et al., 2021),

the number of working students has significantly decreased since the onset of the pandemic.

However, some students still choose to work despite the threats of the virus. The changes in the

academic environment and working conditions affected several factors that can become a

challenge or an opportunity for working students (Choi et al., 2021). The study of Ciu and

Ermac (2021) reveals diverse results gathered from different schools in which there are

numerous determinants. It conveys that the challenges and opportunities differ at varying

locations and have established specific solutions. Consequently, having a specified set of

informants could garner a discrete result to determine precise conclusion strengths (Caler et al.,

2021).

In some marginalized locations, acquiring a job is a necessity rather than a choice. They

must work to save and raise finances (College Board, 2022). On the other hand, Ben (2019)

discovers that working students spend money efficiently and work incredibly hard for the

things required. Students must pay for the necessities of being a student, such as rent, buying

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books and food, and paying for transportation and social activities, in addition to contributing

to their learning experience. In contrast to the benefits of working while studying, college

students face numerous challenges in achieving their best academic performance (Hindrayani et

al., 2021).

Related studies (Foreign)

Given that 74% of undergraduates work an average of 25.5 hours per week while going

to school (NPSAS, 2000), we know surprisingly little about how off-campus employment

affects undergraduates and to what extent its impact varies by the number of hours worked. As

anxiety rises about escalating tuition costs and loan amounts (Boehner & McKeon, 2003;

College Board, 2003), there are mounting concerns about whether fiscal pressures drive more

students to work, which could adversely affect their performance in college. Intuitively, since

time and energy are finite resources, one might expect off-campus jobs to detract from

academic achievement and persistence to graduation (outcomes which are highly 107 2006,

Baywood Publishing Co., Inc. correlated [Pascarella & Terenzini, 1991]). The literature in this

area indicates that this is indeed the case, but only when students’ work schedules exceed a

threshold ranging from 15 to 20 hours per week. In fact, students who work fewer than 15-20

hours often have higher grade point averages (GPA) and graduation rates than their nonworking

counterparts.

According to Norman (2010) financial education refers to knowledge or an

understanding of the importance of money and the use of money, it answers the question, why

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spend on this as opposed to that. It can literally be summed up as the wise use of money.

Financial literacy is the ability to understand finance. More specifically, it refers to the set of

skills and knowledge that allow an individual to make informed and effective decisions through

their understanding of finances. Empirical studies have established the influence of financial

literacy on financial behaviour. People with low financial literacy are more likely to have

problems with debt (Lusardi & Tufano, 2009). This implies that without proper financial

literacy, Ghanaian working students in view of their financial challenges could run into debts.

van Rooij, Lusardi, and Alessie (2007) showed that individuals who have low financial literacy

are significantly less likely to participate in the stock market. Similarly, van Rooij et al. (2008)

provided evidence of an independent and positive effect of financial literacy on wealth

accumulation over and above the effect of other determinants such as income, age, education,

risk tolerance, patience, and basic cognitive ability.

Financial literacy is an important component of sound financial decision-making, and many

young people wish they had more financial knowledge (Lusardi, Mitchell & Curto, 2010).

There is the need to improve financial literacy of individuals, especially students at university

level so they can have positive cash management attitudes before they enter the job market.

This positive attitude will help them to practice proper personal financial management as

working adults (Dahlia, Rabitah & Zuraidah, 2009)

Low-income, first-generation college students are a growing population in higher

education (e.g., Engle & Tinto, 2008; McCarron & Inke las, 2006; Tinto, 2004; Warburton,

Bugarin, & Nunez, 2001). They represent a large share of our entering college students.

However, despite their increasing access to higher education, institutions are struggling to

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retain these students and help them persist through graduation. The Pell Institute's recent report

prepared by Engle and Tinto (2008) revealed some troubling statistics. The report indicated that

among the Beginning Postsecondary Students Longitudinal Study 1996/2001 (BPS:96/01)

student cohort, only 11% of low-income, first-generation students had earned bachelor's

degrees within 6 years, compared to 55% of their peers. Even more concerning, the data show

that for many of these low-income, first-generation students, the college experience often ends

soon after it begins (Engle & Tinto, 2008). Engle and Tinto (2008) reported that low-income,

first-generation students were almost four times more likely to leave college right after their

first year than their more advantaged peers.

Related studies (Local)

Poverty is defined as “the state of one who lacks usual or socially acceptable amount of

money or material possessions” (Kanbur & Squire, 2002, p.3). The literature on poverty

suggests that it has an effect on education. For example, it has been reported that poverty has a

negative association with academic achievement due to the limited resources available to low

income students (Lacour & Tissington, 2011). Likewise, it has been reported that children from

poorer households are more likely to delay the start of their education and are also most likely

to drop out before completing their education (United Nations, 2013). In view of the Philippine

government’s goal of alleviating poverty through education, this study aimed to develop a

model of innovative pedagogical strategies in addressing the needs of learners living in poverty.

The pedagogical model was grounded on the experiences and encounters of economically

disadvantaged students as they pursue their education. When a pedagogical approach or

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strategy is grounded from the actual experiences of the students, it will address their actual

needs.

Equity to access in education is a formidable challenge in developing economies made

worse by the COVID-19 pandemic. Closures of higher educational institutions, restrictions on

mobility, and the threat of infection have led to a crisis in the learning community necessitating

drastic changes in the way education is delivered (Brand, 2020; Joaquin et al., 2020; Wilcha,

2020). In developed economies, financial support from the government is widely available,

enabling university students to sustain their education (Barada et al., 2020; Helin et al., 2020).

However, in developing economies, these opportunities are limited, resulting in some students

discontinuing their studies for financial reasons (Auger et al., 2020; Onyema, 2020). This

sudden shift to the online learning environment is an opportunity to close this gap as this will

allow university students to learn and work at the same continually. However, past research has

identified the lack of motivation among university students as a critical challenge to online

learning during COVID-19 (Aboagye et al., 2020; Rahiem, 2021).

According to an old review of published psychology research in the Philippines, stress

and coping has been one of the most intensively researched topics among Filipino psychology

researchers (Bernardo, 1997). But there were hardly any studies that focus on stress experiences

of Filipino students in that review, a trend that has improved somewhat in the last decade with

the publication of some studies on Filipino students’ stress-related experiences. This

observation reflects a similar trend in other parts of the world where research on stress

experienced by higher education students came relatively late compared to stress research on

other populations (Michie, Glachan, & Bray, 2001). As a reflection of this trend in other

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Synthesis

The gathered related literature and studies show how strategies are beneficiary as they

can be applied to all situations. However, according to the other works of literature and studies

that were conducted by the researchers, it is not advisable to always trust the strategy that was

planned. Therefore, having numerous strategies to be prepared for different circumstances that

might happen is a solution for these. In the case of the topic of the researchers, a strategy is

needed because a student can not earn a bigger income without it. Despite being flexible with

the pandemic, it is still a proble and with the pandemic still going on, money is much more

needed in this situation.

In the related pieces of literature and studies, they confirm that in the long debate run of

whether to consider a small business as an organization or not, it was proven that small

enterprise can do have a strategy. In fact, it was found that concept of strategy in small business

is a big factor in every kind of operation— either it in a big enterprise or small. It was also

found that small business strategies ensures that every aspect of a firm's operations is planned.

This means greater efficiency and more effective plans. Everyone on the team is aware of what

needs to be done, and the capital is properly allocated. It can assist businesses in gaining a

competitive advantage over their competitors in the segment.

The discoveries in these literatures and studies will help the researcher to present more

thorough information when it comes to the different strategies on how SHS students generate

an income amidst the pandemic. Moreover, it helps the researcher to understand how relevant

our topic is to the world.

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CHAPTER 3

RESEARCH METHODOLOGY

This Chapter presents a description of the research process. It provides information

concerning the method that was used in undertaking this research as well as a justification for

the use of this method. The Chapter also describes the various stages of the study, which

include the selection of participants, the data collection process, and the process of data

analysis.

Research Design

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According to Bentensky (2003), The research design refers to the overall strategy that

the researchers choose to integrate the different components of the study coherently, thereby,

ensuring that the researchers will effectively address the research problem; it contributes to the

blueprint for the collection, measurement, and analysis of the data.

The researchers used a Quasi-Experimental Research Design for the study. According

to the University of Minnesota (2023), the prefix quasi means “resembling.” Thus quasi-

experimental research resembles experimental research but is not true experimental research.

Although the independent variable is manipulated, participants are not randomly assigned to

conditions or orders of conditions (Cook & Campbell, 1979) Quasi-experiments are studies that

aim to evaluate interventions but that do not use randomization. Similar to randomized trials,

quasi-experiments aim to demonstrate causality between an intervention and an outcome

(Assoc, 2006).

This research design will help the researchers identify, analyze, and evaluate the various effects

of business strategies that a respondent used in establishing their small businesses during the

pandemic.

Subject/ Respondents of the Study

The potential respondent/s of the study shall meet all the following characteristics:

1. A Senior High School Student this school year (2022 -2023).

2. A student who lives inside the premises of San Pedro City.

3. A student who operates his/her business in San Pedro City

4. A Small Business Owner who has experienced operating a business amidst a pandemic.

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Sampling Technique

Non-probability sampling was used to select the respondents to validate the outcome of

the study. A purposive method was used to identify the respondent based on their grade level.

A. total of 210 respondents composed of 25 grade 11 and 185 grade 12 voluntarily participated

in the survey. According to (Nikoloupolou, 2022), this sampling technique was used to refer to

a collection of non-probability sampling techniques where groups are chosen because they

possess qualities that your sample needs. In other words, in purposive sampling, units were

chosen "on purpose".

Purposive sampling's main objective was to pinpoint the situations, people, or

communities that will be most useful in helping you in addressing your research question.

Because of this, purposive sampling works best when you have a great deal of background

knowledge regarding your research topic. The quality of the sample increased as you have more

information.

Research Instrument

The researchers decided to use survey questionnaires to collect data from the

respondents. Quantitative survey questions are defined as objective questions used to gain

detailed insights from respondents about a survey research topic. The answers received for

these quantitative survey questions are analyzed and a research report is generated based on this

quantitative data. These questions form the core of a survey and are used to gather numerical

data to determine statistical results (Bhat, 2023).

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To specify, researchers used the relationship survey questions, according to Adi Bhat

(2023). Relationship survey questions are used to understand the association, trends, and causal

relationship between two or more variables. When discussing research topics, the term

relationship/causal survey questions should be carefully used since it is a widely used type of

research design, i.e., experimental research – where the cause and effect between two or more

variables. These questions do start with “What is the relationship” [between or amongst]

followed by a string of independent [gender or ethnicity] and dependent variables [career,

political beliefs, etc.]?

Table 1 shows the results of reliability testing using Cronbach’s alpha. It shows that the

questionnaire was reliable in terms of marketing objectives with a .853 reliability index,

operational objectives with a .85 reliability index, improper execution of strategies with a .778

reliability index, lack of monitoring and controlling with a .748 reliability index, and

effectiveness of business strategy with a .888 reliability index having acceptable and good

interpretation.

Table 1

Questionnaire’s Reliability Indices using Cronbach’s alpha

Variable n Interpretation
α
Marketing Objectives 7 .853 Good

Operational Objectives 7 .857 Good

Improper Execution of Strategies 5 .778 Acceptable

Lack of Monitoring and Controlling 5 .748 Acceptable

Effectiveness of the Business 5 .888 Good

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Strategy

Procedures of Data Gathering

Construction of Questionnaire. The research problems were examined by the

researchers. Researchers create questions from the research problems that are then related to the

goals of the research along with how they are connected.

Asking for consent, limitations, and validations. The researchers asked

permission/consent to conduct to the authority. The researchers also put the limitations that

occurred in the study Upon the approval of the research instrument (questionnaire, by

statistician), the researcher will formally write a letter to the Superintendent thru the respective

School Heads of the (SCHOOL) in Luzon, namely, (SCHOOL BRANCHES) for their consent

to conduct the study and the request to get the email address of the respondents to facilitate the

research instrument and interviews via google form and google meet, respectively. Due to the

current health crisis brought on by COVID – 19 pandemic, they may not be allowed to go to

these schools and would opt to send this formal letter via the school’s official email address.

Once the request has been granted, the online survey questionnaire using Google form will be

administered to the entire full-time and part-time faculty and administrators of these three

schools. To validate their responses from the instrument, the researcher will also conduct a

structured interview via google meet with the selected respondents including the students

through a focused group discussion.

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Distribution and Recovery of the Instrument. The researchers distributed the survey

questionnaires to the subjects. Then after a week or 2, the surveys were returned to the

researchers for further evaluation and examination of collected data.

Statistical Treatment of the Data

The researchers organized, tallied, and tabulated the data gathered through survey

questionnaires. To analyze quantitative data with the Statistical Package for the Social Sciences

(SPSS) version 23, the following statistical tools were used.

Frequency and Percentage – These were used to determine the proportion of each given data.

The demographic profile of the respondents was determined by using the formula.

f
%= x 100 %
n
where:

% = percentage of the data concerned;

f = frequency of the data concerned;

n = total number of data

Likert Scale - used to measure the responses to questions in the given variables using the

"four-point-scale" or Likert Scale system. It measured the positive and negative effects of

business strategies on the profitability of a small business in San Pedro City amidst the

pandemic if it is applied in terms of the business and gives the weight as follows:

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Table 2

Range Limit Used in Interpreting the Likert Scale

Scale Range Interpretation for Interpretation of


Effect Effectiveness

1 1.00 – 1.75 No Effect Not Effective

2 1.76 – 2.51 Minimal Effect Slightly Effective

3 2.52 – 3.27 Significant Effect Moderately Effective

4 3.28 – 4.00 Major Effect Highly Effective

Weighted Mean - used to determine the positive and negative effects of business strategies on

the profitability of a small business in San Pedro City amidst the pandemic if it is applied in

terms of the business This method was computed to get the average or central value of the

responses in every statement using this formula:

x 1 ( w1 ) + x 2 ( w 2) + … xn (wn )
X w=
w1 +w2 + … wn

where:

X w= Weighted Mean of the data concerned;

X n = represents the data considered;

W n = represents the weight of the data considered

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The General Weighted Mean was computed using this formula:

where:

GWM – general weighted mean

∑x – summation of the weighted mean

Standard Deviation – a measure of variability that tells the homogeneity of responses for

positive and negative effects of business strategies on the profitability of a small business in

San Pedro City amidst the pandemic if it is applied in terms of the business.



∑ ❑(x−x)2
SD= ❑
n−1

Where: s = standard deviation

x i = individual score

= mean

n = sample size

Cronbach’s alpha - a measure used to assess the reliability, or internal consistency, of a set of

scale or test items. This formula computes the reliability index as a requirement in constructing

and validating the questionnaire.

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where:

k - is the number of scale items.

V i - refers to the variance associated with the item

i - it relates to the conflict related to the observed total scores

Table 3
Interpretation of Cronbach’s Alpha Coefficient

Cronbach’s alpha Internal Consistency

α ≥ 0.9 Excellent

0.9 > α ≥ 0.8 Good

0.8 > α ≥ 0.7 Acceptable

0.7 > α ≥ 0.6 Questionable

0.6 > α ≥ 0.5 Poor

0.5 > α Unacceptable

Shapiro-Wilk Test. To test again the normality of the distribution involved in the study before

proceeding with the inferential statistics, Shapiro-Wilk Test will be used to determine if the

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distributions of the samples involved are considered normal and of good fit using frequency

statistics principles.

Interpretation:

If p ≤ 0.05: the null hypothesis can be rejected, and the variable is

not normally distributed.

If p > 0.05: the null hypothesis cannot be rejected, the variable MAY BE normally distributed.

Levene’s Test. A test of homogeneity of variances is one of the assumptions of using a

parametric test. This tells us the equality of variances among groups.

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Kruskal-Wallis H test - sometimes also called the "one-way ANOVA on ranks") is a rank-

based nonparametric test that can be used to determine if there are statistically significant

differences between two or more groups of an independent variable on a continuous or ordinal

dependent variable. It is considered the nonparametric alternative to the one-way ANOVA, and

an extension of the Mann-Whitney U test to allow the comparison of more than two

independent groups. It was used to determine the significant difference in the positive and

effects of business strategies on the profitability of a small business in San Pedro City amidst

the pandemic if it is applied in terms of the business when the respondents were grouped based

on their demographic variables like age, gender, and profit.

Where:
H = Kruskal-Wallis
n = number of observations in sample k



❑2
❑ Ri = Sum of squared ranks in sample k

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ni = number of samples in a group

Mann-Whitney U Test, sometimes called the Mann-Whitney Wilcoxon Test or the Wilcoxon

Rank Sum Test, is conducted to determine whether two models are likely to have the same

population as their source (i.e., the two people have the same shape). According to some

researchers, this test compares the medians of the two populations. It was used to determine the

significant difference in the positive and effects of business strategies on the profitability of a

small business in San Pedro City amidst the pandemic if it is applied in terms of the business

when the respondents were grouped based on their grade level

Where:

U1 = U value for sample 1

U2 = U value for sample 2

n1 = number of observations in sample 1

R1 = ranks in sample 1

R2 = ranks in sample 2

n2 = number of observations in sample 2

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CHAPTER 4

RESULT AND DISCUSSION

This chapter presents, analyzes, and interprets the collected data from twenty-five grade

11 students and one hundred eighty-five grade 12 students. Demographic profiles of the

students like age, gender, grade level, and profit were considered. Also, the positive and

negative effects of business strategies on the profitability of a small business in San Pedro City

amidst the pandemic if it is applied in terms of the business.

I. Demographic profile

Table 4

Demographic Profile of the Respondents in Terms of Age

Age frequency %

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17 years old or below 53 25.20

18-20 years old 150 71.40

21-23 years old 5 2.40

24-26 years old 1 .50

More than 26 years old 1 .50

Total 210 100

Table 4 shows the demographic profile of the respondents in terms of age. It can be

gleaned from the table that the majority of respondents were between the ages of 18 and 20,

followed by those who were 17 or below, and then by those who were 21 to 23 years old. There

is only one respondent between the ages of 24 to 26 and more than 26 years old. Overall, there

are 210 respondents in total.

Table 5

Demographic Profile of the Respondents in Terms of Gender

Gender frequency %

Male 73 34.80

Female 125 59.50

LGBTQIA+++ 12 5.70

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Total 210 100

Table 5 indicates the demographic profile of the respondents in terms of gender. It

demonstrates that there are more female respondents than male respondents, and only a few

respondents identify as LGBTQIA+++.

Table 6

Demographic Profile of the Respondents in Terms of Grade Level

Grade Level frequency %

Grade 11 25 11.90

Grade 12 185 88.10

Total 210 100

Table 6 depicts the demographic profile of the respondents in terms of grade level. It

was shown that there are more grade 12 respondents than grade 11 respondents.

Table 7

Demographic Profile of the Respondents in Terms of Profit

Profit frequency %

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Less than 10,000 pesos 151 71.90

10,001 - 20,000 pesos 29 13.80

20,001 - 30,000 pesos 16 7.60

30,001 - 40,000 pesos 8 3.80

Above 40,000 pesos 6 2.90

Total 210 100

Table 7 presents the demographic profile of the respondents in terms of profit. It reveals

that the majority of respondents earn less than 10,000 pesos, followed by 10,001–20,000 pesos,

then 20,001–30,000 pesos, and finally 30,001–40,000 pesos, with just a few respondents earning

more than 40,000 pesos.

II. Positive Effects of Business Strategies on the Profitability of a Small Business

Table 8

Positive Effects of Business Strategies on the Profitability of a Small Business in Terms of


Marketing Objectives

Statement Mean s Interpretation

1. Social media allows me to keep my 3.65 .53 Major Effect

customers up to date on new

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products/goods and other activities

related to my small business.

2. Due to the pandemic, I use social

media to make my goods available


3.62 .52 Major Effect
so that my business can still be

easily accessed.

3. To ensure that my customers' needs

are met, I distribute my goods in


3.51 .67 Major Effect
both my online and my physical

stores.

4. I promote my small businesses to

my customers through self-


3.56 .57 Major Effect
promotion to get word-of-mouth

recommendations.

5. Customer reviews are one of the

contributors to my small business’s 3.64 .52 Major Effect

social credibility

6. I always offer discounts and sales to 3.38 .70 Major Effect

my customers and return customers

to broaden their engagement with

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my small business.

7. I have all of the payment methods

that my customers could access to make


3.43 .77 Major Effect
our transactions faster and more flexible

(gcash, paymaya, credit card)

1.
Composite Mean 3.54 Major Effect

Table 8 depicts the positive effects of business strategies on the profitability of a small

business in terms of marketing objectives. It can be gleaned from the first statement of the table

that Social media is a tool used by business owners to keep their customers informed about new

goods or products and other activities related to their small business. This statement was

supported by Jones et al. (2015) when they said that social media helps in increasing product

awareness among its customers and also helps in customer engagement related to the other

activities of their small business. Furthermore, this finding is similar to the findings of Bilgin

(2018) in that both findings stated that social media is great and effective for keeping

customers/future customers well informed about the activities of a business. However, it is quite

opposite to the findings of Connor et al. (2018) because, according to their studies, despite the

rapid increase in users of social media, many senior marketers are still skeptical of its impact on

their company's overall performance and are failing to incorporate it into their marketing

objectives.

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Based on the second statement, it can be gleaned that in times of pandemic, business

owners use social media as a tool to market and sell their goods so that customers can still

easily access them. The effectiveness of selling online during the pandemic is increased by

people's fear of going out to buy necessities. And because customers can now easily access

their needs through social media, it has been found that social media plays a significant role in

making things easier for them (Tran et al., 2021). The results of the second statement are in line

with those of Sheth (2022), who asserted that selling through social media is convenient for

both consumers and sellers, as well as for business owners. However, it goes against the

findings of the study by Akram et al. (2020), which found that there are difficulties with selling

through social media, particularly during a pandemic. A few examples include extended

delivery times, challenges with canceling orders, and product returns that can be inconvenient

for sellers, also known as business owners. For consumers, one negative impact is getting

scammed online.

Based on the statement number three, it can be interpreted that having both physical

stores and an online store allows business owners to fulfill their obligation to their clients. This

claim is supported by Lian and Yang (2022), who found that having both physical stores and

online stores helps small businesses make their products available and accessible to customers.

Similarly, based on the findings of Mosquera et al. (2018) Customers' purchase intentions are

positively influenced by the incorporation of both physical and online stores because it is more

convenient and easy, depending on their preferred buying process, whether online or in person.

Despite this, Chakravorty (2021) stated that having online and offline stores (especially online)

is killing retailers, and if there are no retailers, there will be no goods to purchase, which means

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that business owners will no longer be able to perform their responsibilities as sellers and their

responsibilities to their consumers.

According to statement number four, self-promotion is a strategy used by business

owners to increase word-of-mouth referrals. Cascjo (2015) agrees with this statement because

according to him, self-promotion influences well-known customers to provide word-of-mouth

recommendations. Comparably to the study of Gildin (2003), she stated that self-promotion

encourages customers to provide recommendations because, according to their study, for

businesses that want to develop long-lasting relationships with consumers, it's critical to

comprehend what makes word-of-mouth such a persuasive and effective communication tool.

Khong et al. (2016) disagree with this assertion, claiming there is no connection between self-

promotion and word-of-mouth recommendations. Additionally, they stated that self-promotion

has no bearing on what clients will say about their business in the future.

It can be gleaned from statement number five that one of the major contributors or proofs

of one’s business credibility is through customer reviews. This statement was supported by

Elwalda et al. (2016) in their study, wherein they stated that customers' trust in a business is

based on the reviews of the customer they transacted with. Likewise, in a study by Thakur

(2018) that demonstrates the value of a customer review to a business, he claims that customer

engagement satisfaction through review writing greatly contributes to future consumer

confidence in engaging with a small business's goods or services. In contrast to this statement is

Ziegele and Weber (2014) because they discovered that customer reviews vary according to a

customer's personality and that the credibility ascribed to customer reviews did not moderate

the direct credibility of the business.

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The sixth statement implies that business owners provide discounts to their customers in

order to entice them to return and keep on transacting with them. According to Kaveh et al.

(2021), allowing customers to choose the type of promotional discount that best suits their

personal preferences and needs is positively associated with purchase intent, and this

relationship is mediated in part by perceived value and customer satisfaction. These results are

in line with those of Himidi et al. (2016), who found that discounts and sales are crucial tools

for luring customers into a store and keeping them interested in the goods. However, based on

the findings of Pak (2021), customers might develop the habit of "waiting" for sales before

making purchases, thus losing their engagement with your business.

The last statement in Table 8 gleaned that the business owner used various methods for

their customers’ payments such as Gcash, paymaya, and credit cards to make the transaction

faster. According to Hassan et al. (2015), having a variety of payment options gives customers

convenience because it gives customers the freedom to accept any option, which speeds up and

simplifies payment processes. Similar to the conclusions of Pham and Ho's (2015) study, which

explained why alternatives are appealing. They claimed that offering a variety of payment

options helps to draw customers because they will pay using whichever option they deem to be

the quickest and most convenient. According to Lowry et al. (2016), who disagree with this

assertion, having a variety of payment options is unnecessary, and business owners should just

stick with the traditional method of payment because other payment methods have flaws that

will make transactions take longer.

Overall, the composite mean for marketing objectives is 3.54, which means it has a major

effect.

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Table 9

Positive Effects of Business Strategies on the Profitability of a Small Business in Terms of


Operational Objectives

Statement Mean s Interpretation

1. I am able to keep my small

business expenses low in all of the 3.30 .61 Major Effect

business operations that I conduct.

2. My business operations are

flexible enough to adapt to any 3.32 .59 Major Effect

changes in the business environment.

3. My business operations are

always available at any time of the


3.25 .72 Significant Effect
day whenever my customers need

them.

4. I use all of my resources to

quickly respond to my customer's 3.41 .59 Major Effect

demands.

5. I always utilize information 3.53 .62 Major Effect

technology to make it easier for

customers to buy online and share

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information about the business at the

most advantageous costs.

6. I enhanced the quality of my

products/goods to boost brand 3.61 .53 Major Effect

awareness for my small business.

7. I add value to every good that


3.51 .60 Major Effect
I'm selling to attract customers.

Composite Mean 3.42 Major Effect

Table 9 depicts the positive effects of business strategies on the profitability of a small

business in terms of operational objectives. It can be gleaned from the first statement the table

above that in all of the business operations that the business owners conduct, they are able to

keep the business expenses low. This finding was supported by the statement from Amar and

Pono (2014). It is said that in this situation, a company is trying to operate with low levels of

production costs (Heineke and David, 2005). Those companies compete directly on price, the

cost can be a majorly competitive performance objective (Slack and Lewis, (2002). Another

finding from Milano (2020) stated when a business is lack working capital, it cannot support its

expenses. This can cause legal problems, including the seizure and closure of businesses. It’s

important to make sure that a business has credit sources ready to help out whenever the business

is at the peak of bankruptcy. These can include credit cards, loans from family and friends, bank

loans, and lines of credit.

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Statement number 2 shows that the business owner’s business operations are flexible

enough to adapt to any changes in the business environment.While in statement number 3, it said

that the business owner’s operations are always available at any time of the day, whenever their

customers need them. These findings were supported by Krajewski and Ritzman (2005). It is

stated that companies gave top priority to flexibility as a means of beating competitors. Another

piece of literature seems to give a different perspective, according to (Todd, 2023), workplace

flexibility has become more popular over the last few years because it enables employees to live

better lives and strike a healthy work-life balance, which will increase their engagement with

their jobs and result in higher and better productivity, which increases profits for the employers.

However, some drawbacks must be addressed if one is to reap the full rewards of this

arrangement.

The fourth statement shows that to quickly respond to their customer's demands, the

business owner uses all their resources. It efficiently manages all of your resources so that their

potential being is maximized (planettogether, 2020). However, a statement from Banda (2023)

seems to contradict this. It is stated that when a business spreads its resources thin, it can lead to

a lack of attention to detail and poor quality control. Employees may be overworked, stressed,

and unable to deliver the level of service that customers expect. This can lead to a decrease in

customer satisfaction and loyalty, ultimately resulting in lost revenue and a tarnished reputation.

The fifth statement shows that business owners always utilize information technology to

make it easier for customers to buy online and share information about the business at the most

advantageous cost. The most effective tool now available for increasing operational effectiveness

is probably the Internet. It facilitates and accelerates the flow of real-time data, enabling benefits

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across the whole value chain, in practically every business and industry (Porter, 2021). However,

a statement by Papiewsk (2019) seems to show its disadvantages. Almost every useful piece of

technology may be accompanied by a variety of expenses, such as one-time prices, ongoing fees,

and maintenance costs. It pays to compare vendors and weigh costs and benefits before investing

a company's hard-earned money in technology to see if the investment is worthwhile.

The sixth statement result shows that business owners enhanced the quality of their

products or goods to boost brand awareness for their small businesses. The product's quality is

determined by two factors. The first is conformance quality, which measures how well the

producer liked the way the product was created. Second, the designed quality refers to the

development of the product's intrinsic quality or the quality of the product as it was

manufactured (Clak et al., 1992; Fynes et al., 2005; Zahra Lotfi et al., However, according to

Oppong (2021), on occasion, having strong brand recognition can backfire if a company

launches an ineffective marketing strategy. An accidentally offensive advertising campaign, for

instance, might significantly damage a brand's reputation overnight. Brand awareness initiatives

have the power to build favorable connections in the minds of consumers, but they also have the

potential to do the opposite and harm a brand's reputation.

And the last statement shows that business owners add value to every good that they sell

to attract customers. It was supported by the statements from Clak et al. (1992), Fynes et al.,

(2005); Zahra Lotfi et al., (2013). The company's ability to offer extra value to its clients would

be impacted by the product's quality enhancement. Another piece of literature from Keneipp

(2023) gives a different aspect from the literature above. A VAS is something added to an

otherwise homogenous good or service to give the customer the impression that they got more

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for their money than they would have otherwise. Since carriers controlled the variables affecting

the products that agencies could offer and the prices they could charge clients, this industry-wide

development became a crucial component of competitive selling. Agencies were able to have a

modicum of control in a model where they didn't have much by adding these services to the

offering.

Overall, the composite mean is 3.42 for operational objectives, which means it has a

major effect

III. Negative Effects of Business Strategies on the Profitability of a Small Business

Table 10

Negative Effects of Business Strategies on the Profitability of a Small Business in Terms of


Improper Execution of Strategies

Statement Mean s Interpretation

1. When it comes to putting my

business strategy into action, my 3.54 .51 Major Effect

mind is always set.

2. I sometimes have a hard time

implementing my business strategy 3.23 .68 Significant Effect

in my business.

3. I stopped second-guessing my 3.15 .71 Significant Effect

business strategy once I had

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established it.

4. It's difficult for me to be assertive

with my business strategy because it 3.13 .73 Significant Effect

requires a period of time.

5. My business strategy is based on


trial and error depending on the
3.29 .67 Major Effect
result.

Composite Mean 3.27 Significant Effect

Table 10 depicts the negative effects of business strategies on the profitability of a small

business in terms of improper execution of strategies. It can be gleaned from the first statement

of Table 8 that business owners' minds cannot be changed when they are putting their business

strategies to work. This statement is supported by Wann (2023), who said that implementing

business strategy requires the certainty of the one who's making that decision. Comparably,

Miller (2020) also said that, as a business owner, being sure of your business strategy has an

influence on the way you implement it. Candido and Santos (2015) disagree with this statement

because, according to their findings, having your mind set on your strategy when you are feeling

a bit concerned can lead to mistrust in your business strategy and affect the way you implement

it, resulting in strategy failure.

Statement two shows that business owners sometimes find it difficult to implement their

business strategy. According to Hrebiniak (2006), despite the difficulty of developing a business

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strategy, putting it into action—implementing it—is even more challenging. Similarly to the

finding of the study by Radomska (2014), due to the obstacle of effective implementation,

making business strategies work is tough. Contrary to this is Bondar & Fondar (n.d) findings

wherein they claimed that if you have faith in your business strategy or make trust an objective

of your strategy, implementing it will be simple.

Moving forward to statement number three, it can be gleaned that business owners do not

second guess their business strategies once they created one. Agreeing with this is Nelison et al.

(2008) because according to their findings, once a business strategy is developed, the decision to

implement it is rarely questioned or second-guessed. This finding is related to the information

discovered by Allio (2005), who stated that second-guessing business strategy can lead to a

fallback in strategy implementation, which is why business owners should never do it. However,

Alio (2005) refuted this statement himself by stating that, due to changes in the small business

industry, second-guessing is important once a business strategy is implemented to determine

whether it fits the changes in the industry.

Based on the findings in statement number 4 of table 8, it can be interpreted that because

the business strategy requires a period of time, business owners sometimes have a hard time

being committed to it. According to Hrebiniak (2006), one of the reasons why business owners

lose interest in continuing their business strategy is the length of time that it takes. This is

consistent with Wann's (2023) findings that business owners have struggled with embracing the

change that the business strategy will bring to them, which is why doubt is always present.

However, it is the opposite in the findings of Eccles & Krzus (2010) because, according to them,

one business owner's sincere commitment to sustainability business strategy exists, and business

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owners do not lose interest in implementing their business strategy because it is time-consuming;

rather, it is because the strategies that they are planning are not the right ones.

It can be gleaned from the last statement of Table 8 that the outcome of a trial-and-error

process determines the business strategy of the owner. Itaya (2022) confirmed that one

determinant of the result of a business strategy can be known through trial and error. Maqueda &

Fernandez (2002) relate their findings to this because they discovered that trial-and-error is the

microfoundation of what results the business strategy will bring. However, Markides (1999)

challenged this, arguing that regardless of how many trials and errors a business strategy

experiences, it is not the basis of what will be the result of the business strategy because, in his

view, the strategy is what underpins result and success.

In conclusion, the composite mean of Table 10 is 3.27, which depicts that improper

execution of strategies has a significant effect on the profitability of a senior high school’s small

business.

Table 11

Negative Effects of Business Strategies on the Profitability of a Small Business in Terms of


Lack of Monitoring and Controlling

Statement Mean s Interpretation

1. In every business operation I

undertake, I always set goals for 3.59 .49 Major Effect

myself that I intend to meet

2. I constantly monitor and measure the 3.60 .52 Major Effect

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performance of my business to see if

there is an improvement.

3. I always make it a point to make use

of creative thinking while


3.11 .73 Significant Effect
maintaining control over my

business strategy.

4. I track my business strategies so that

I can adjust them in response to

changing circumstances in the 3.49 .56 Major Effect

market especially now that we are in

the pandemic.

5. Due to the changing circumstances

in the market, I tend to doubt my 3.16 .75 Significant Effect

business strategy.

Composite Mean 3.39 Major Effect

Table 11 depicts the negative effects of business strategies on the profitability of a small

business in terms of a lack of monitoring and controlling. It can be gleaned from the first

statement of table 11 that business owners set goals in every business operation they take. This

finding is supported by a statement from Chron (2020). It said that Goal orientation describes the

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actions of people and organizations regarding reaching their primary aims, according to

Organizational Psychology Degrees. In business, goal orientation is a type of strategy that affects

how the company approaches its revenues and plans for future projects. While all businesses are

naturally goal-oriented in some way, goal orientation plays an important role in focus and fund

allocation. Goal orientation also plays a part in management styles and information technology

projects (Chron, 2020). However, a statement from Wise seems to disagree, A goal-oriented

strategy makes the present moment irrelevant and forces us to focus solely on the

accomplishment of milestones and objectives. The basic issue with a goal-oriented strategy is

that we constantly postpone achieving depth, involvement, and contentment until the next stage.

We categorize life into clearly defined success and achievement categories, into stepping-stones

of increasing heights, and continue seeking them (Wise, 2017).

The second statement gleaned that to see if there is an improvement, the business owner

monitors and measures the performance of their business. One of the important aspects of

business monitoring is remaining aware of all business operations. Their progress over time and

individual processes are important because they help business owners to understand how a

business functions. Engaging in business monitoring processes allows owners to have increased

visibility on all aspects of the business, as they can better track or supervise activities throughout

all departments. Having this visibility also allows departments to communicate about business

processes more effectively (Indeed, 2022). Yet a statement from Chisambra (2013) stated that for

measurement to deliver the hoped-for results and improvements, management should create an

environment and provide structures that facilitate conversations around the topic. The

performance environment has a greater influence on how employees perceive and respond

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emotionally to measurement. Instead of being instrumental to the success of the organization,

negative measurement becomes the key to its downfall. In order to reduce employee frustration

and drive performance improvements, managers must first identify the causes of these employee

frustrations, evaluate the causes, monitor the causes, apply remedies, and continuously improve.

The third statement shows that, while maintaining control over their business strategy, the

business owner always makes it a point to make use of their creative thinking. According to

Indeed (2020), creative thinking allows individuals to develop new or innovative ideas and

challenge norms or old ways of thinking. These behaviors can help businesses create products,

services, and other offerings that differentiate themselves from their competitors and address

consumers' demands in new ways. But a statement from Jenkins seems to contradict the

literature, it says that being creative takes us into the realm of imagination and exploration, and

that means our minds aren’t always in balance. And that’s on purpose. During the creative

process, our minds can become unstable or negative, which can be very difficult. Creative

thinking is associated with mood swings and depression. (Jenkins, 2021)

The fourth statement shows that, especially now that it is a pandemic, business owners

use their business strategies to make adjustments in response to changing circumstances in the

market. According to Faster Capital (2020), crises are inevitable. They come in all shapes and

sizes, from natural disasters to financial meltdowns, and can strike at any time. That's why it's so

important for businesses to have a plan in place to maintain operations during a crisis. But,

according to Ingram (2023), initiatives for change are typically done for a company's benefit,

although the outcomes of change might be unpredictable. Even if the majority of organizational

changes are the result of extensive analysis and discussion, it is nevertheless possible for a

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company to suffer negative effects from a change. The success of the firm will be impacted

whether there is a change in the business model, target market, organizational structure, or even

leadership. To be as certain as you can of a good impact, conduct comprehensive investigation

and testing before implementing company-wide changes

In the fifth and last statement of the table above,, it can be gleaned that business owners

have doubts about their business strategies because of the changing circumstances in the market.

As stated by Shaffel (2020), doubt might be a sign of reluctance to commit to a result. It's a way

of not taking responsibility for a choice. Externalizing decision-making to others makes it harder

for us to believe in our capacity to deal with unforeseen results and grow in self-esteem.

However, as stated by the same author, The upside to second-guessing occasionally is that it can

indicate that you’re thoughtful or a perfectionist, and that might sometimes serve you well.

Second-guessing can be positive (in moderation) when it prevents impulsive actions. It can make

us more self-aware and able to learn from our mistakes (Shaffel, 2020).

Overall, the composite mean is 3.39 for lack of monitoring and controlling which means

it has a major effect.

IV. Effectiveness in Increasing the Profitability of a Small Business

Table 12

Effectiveness in Increasing the Profitability of a Small Business in San Pedro City Amidst the
Pandemic
Statement Mean s Interpretation

1. When I use a business strategy, I 3.47 .56 Highly Effective

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notice a difference in the income of

my small business.

2. Business strategy helps in improving

the overall performance,

productivity, and profit of my small 3.52 .54 Highly Effective

business, especially during the

pandemic.

3. Business Strategy helps in increasing

the value of my small business’s 3.49 .55 Highly Effective

sales (revenue).

4. I considered business strategy as a

tool that could help me maintain my

business operations and keep them 3.53 .53 Highly Effective

running smoothly even during a

pandemic.

5. Overall, business strategies are 3.53 .55 Highly Effective

effective in increasing the

productivity, performance, sales,

revenue, and profit of my small

business, especially during the

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pandemic.

Composite Mean 3.51 Highly Effective

Table 12 depicts the effectiveness of increasing the profitability of a small business in

San Pedro City amidst the pandemic. It can be gleaned from the first statement of table 8 that

when business owners employ business strategies, they observe a difference in their income.

According to Tesfaye et al. (2012), using business strategies makes a difference in a small

enterprise's or business's income because, in the first place, their purpose is to alter a business's

income—producing increased revenue. The finding relates to the finding of the study by

Markgraf (n.d) when he said that business owners uses business strategy to see changes in their

income. The use of business strategies, however, does not immediately result in changes in

income, as Markgraf (n.d.) found; rather, it takes time for a small business's income to change as

a result of using business strategies, according to his study's findings.

It can be gleaned from the second statement of table 8 that business owners use strategies

to improve the overall performance, productivity, and profit of their small businesses,

especially during pandemics. This statement was supported by Kien & That (2022) because

according to them bsuiness strategy have an impact on the business performance of a business,

either it may be the standing of the business and on the way it operates. Similarly to the study

of Parnel (2010) wherein he stated that through business strategy, the business could present a

higher performance, resulting in a higher income, and can moderately inspire owners to

perform better in their small business. However, this was opposite to the finding again by

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Markgraf (n.d) because according to his finding using business strategy does not mean that it

will improve the business performance as well as the income. Oliver (2001) supported this in

his study, stating that time is always present after business strategy because it is the one that

will determine whether the business strategy will have an effect on the performance and

profitability of the business given that business strategy induced a period of time.

Statement 3 of table 8 depicts that through business strategy business owners experience

an increase in the value of their business sales. According to Abed and Haghighi (2009), the

perception of adopting business strategy contributes to the creation of strong and long-term

positive relationships with customers, which can improve value of sales. In comparison to

Cesperedes' (2014) study and findings, he stated that aligning your business strategy with the

way your market your business could help you increase the value of your sales. This finding

might relate to the third statement; however, in Craven et al. (2013), it is quite the opposite

because, according to the findings in his study, business strategy and increasing the value of

business sales have a weak relationship; therefore, the business strategy might not increase the

value of business sales at all.

It can be gleaned from the fourth statement of table 8 that business owners thinks of

business strategy as a tool that can make business operation smooth in th epandemic. The

existence of a business strategy has been shown to have an impact on how business owners can

operate their businesses more effectively (Oltra & Flor, 2010). Same with the study of

Lawrence (2007), who said that business strategy contributes to the smooth operation of

business operations and thus helps in the improvement of small businesses. In contrast to this

statement is Anderson et al. (2021) who does not believe any of this concept because according

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to them, a more careful and consistent definition of how to handle business operations could

benefit further understanding of these premises rather than focusing on how the business

strategy will improve business operations.

Last statement of table 8 depicts that busines strategy is one of reason in the increase of

the overall performace, sales, productivity, and profit of the business especially during

pandemic.This was low-key supported by Cabarcos (2015) when he stated that business

strategy may be the key to increasing the profitability of a small business. Cabaracos (2015)

then confirmed that business strategy is the key to increasing the profitability of a business

because, according to his further findings, small businesses use business strategies based on

their organizational capabilities, which affects the profitability of the business because an

effective strategy contributes to the improvement of the business.

Overall, the composite mean of effectiveness in increasing the profitability of a small

business in San Pedro City amidst the pandemic is 3.51, which means that it is highly effective.

V. Hypothesis Testing
Table 13

Normality Test and Homogeneity of Variances of Quantitative Data

Shapiro-Wilk Levene’s test


Variable
Statistic Sig Statistic Sig

Marketing Objectives .868 .000 3.301 .039

Operational Objectives .921 .000 3.857 .023

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Improper Execution of Strategies .916 .000 .624 .537

Lack of Monitoring and Controlling .908 .000 1.286 .279

Effectiveness of the Business


.854 .000 1.581 .208
Strategy

The table above depicts the normality test using the Shapiro - Wilk test and the

homogeneity of variances using Levens’ test as requirements before computing any parametric

test for hypothesis testing (Hanusz & Tarasińska, 2015). The quantitative data did not resemble a

normal distribution as depicted by the p-values remarkable than the critical value of alpha .05.

Also, the variances for marketing objective, and operational objectives are not homogeneous as

shown by their p-values which are less than the significant level of .05. However, the variances

for improper execution of strategies, lack of monitoring and controlling, and effectiveness of the

business strategy are homogeneous as shown by their p-values which are more than the

significant level of .05. Since the normality failed to hold and some variances are not almost

equal, a non-parametric test of difference is best statistical tools to test the hypothesis,

particularly the Kruskal Wallis H Test and Mann-Whitney U Test for a significant difference.

Table 14

Kruskal Wallis H Test for the Significant Difference in the Effects of Business Strategies on the

Profitability of a Small Business Amidst the Pandemic when the Respondents are Grouped

Based on Age

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Kruskal Wallis H values
Variable Interpretation
df Statistic p-value

Marketing Objectives 4 2.160 .706 Not significant

Operational Objectives 4 .384 .984 Not significant

Improper Execution of
4 1.812 .770 Not significant
Strategies

Lack of Monitoring and


4 2.275 .685 Not significant
Controlling

Table 14 depicts the Kruskal Wallis H test for the significant difference in the effects of

business strategies on the profitability of a small business amidst the pandemic when the

respondents are grouped based on age. It means that no significant difference in the effects of

business strategies on the profitability of a small business in terms of marketing objectives,

operational objectives, improper execution of strategies, and lack of monitoring and controlling

amidst the pandemic when the respondents are grouped based on age. The p-values are greater

than a .05 significance level which means regardless of age, the respondents have the same

negative and positive experiences with the effects of business strategies on the profitability of a

small business amidst the pandemic. According to Bustillo et al. (2022), when they looked for a

significant difference in the level of effectiveness of their respondents' business strategy based

on their age, they discovered that there is no significant difference in the level of effectiveness

of business strategy when the respondents are based on profile variables such as age.

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Table 15

Kruskal Wallis H Test for the Significant Difference in the Effects of Business Strategies on the

Profitability of a Small Business Amidst the Pandemic when the Respondents are Grouped

Based on Gender

Kruskal Wallis H values


Variable Interpretation
df Statistic p-value

Marketing Objectives 2 2.185 .335 Not significant

Operational Objectives 2 3.077 .215 Not significant

Improper Execution of
2 2.708 .258 Not significant
Strategies

Lack of Monitoring and


2 .136 .934 Not significant
Controlling

Table 15 depicts the Kruskal Wallis H test significant difference in the effects of business

strategies on the profitability of a small business amidst the pandemic when the respondents are

grouped based on gender. It means that no significant difference in the effects of business

strategies on the profitability of a small business in terms of marketing objectives, operational

objectives, improper execution of strategies, and lack of monitoring and controlling amidst the

pandemic when the respondents are grouped based on gender. The p-values are greater than a .05

significance level which means regardless of gender, all respondents have the same experience.

When Guzman et al. (2022) looked for a significant difference in the level of effectiveness of the

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business strategy in their study, they discovered that there is no significant difference when

respondents are based on profile variables such as gender.

Table 16

Mann-Whitney U Test for the Significant Difference in the Effects of Business Strategies on the

Profitability of a Small Business Amidst the Pandemic when the Respondents are Grouped

Based on Grade Level

Mann-Whitney U values
Variable Interpretation
Statistic p-value

Marketing Objectives 2037 .326 Not significant

Operational Objectives 1826.50 .085 Not significant

Improper Execution of
2130.50 .518 Not significant
Strategies

Lack of Monitoring and


2019.50 .296 Not significant
Controlling

Table 16 shows the Mann-Whitney U test significant difference in the effects of business

strategies on the profitability of a small business amidst the pandemic when the respondents are

grouped based on grade level. It means that no significant difference in the effects of business

strategies on the profitability of a small business in terms of marketing objectives, operational

objectives, improper execution of strategies, and lack of monitoring and controlling amidst the

pandemic when the respondents are grouped based on grade level. The p-values are greater than

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a .05 significance level which means both grades 11 and 12 have the same assessment. This was

supported by Siddayao et al. (2022), who discovered that there is no significant difference in the

level of effectiveness of business strategy when respondents are based on profile variables such

as grade level when they looked for a significant difference in the level of effectiveness of the

business strategy in their study.

. Table 17

Kruskal Wallis H Test for the Significant Difference in the Effects of Business Strategies on the

Profitability of a Small Business Amidst the Pandemic when the Respondents are Grouped

Based on Profit

Kruskal Wallis H values


Variable Interpretation
df Statistic p-value

Marketing Objectives 4 12.719 .013 Significant

Operational Objectives 4 7.605 .107 Not significant

Improper Execution of
4 19.104 .001 Significant
Strategies

Lack of Monitoring and


4 10.582 .032 Significant
Controlling

Table 17 depicts the Kruskal Wallis H Test significant difference in the effects of

business strategies on the profitability of a small business amidst the pandemic when the

respondents are grouped based on profit. At a .05 level of significance, a significant difference

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in the effects of business strategies on the profitability of a small business amidst the pandemic

in terms of marketing objectives, improper execution of strategies, and lack of monitoring and

controlling when the respondents are grouped based on profit. Cornelio et al. (2022) confirmed

these findings because their discoveries also indicate a significant difference in small business

performance based on the median monthly income during the pandemic. However, no

significant difference in the effects of business strategies on the profitability of a small business

amidst the pandemic in terms of operational objectives since the p-value does not exceed

the .05 significance level.According to the study, The Advantages and Disadvantages of

Operational Management (2020), the drawbacks of operational management are outlined. And

that the common issue here is the tendency for human error to be a problem in manufacturing

operations. As a result, it is critical that operations management properly coordinate a wide

range of areas.

Table 18

Mann-Whitney U Test for the Significant Difference in the Marketing Objectives, Improper

Execution of Strategies, and Lack of Monitoring and Controlling When Grouped Based on

Profits

Marketing Improper Execution Lack of Monitoring and

Groups Objectives of Strategies Controlling

p-values VI p-values VI p-values VI

X1 vs X2 .013 S .081 NS .344 NS

X1 vs X3 .119 NS .000 S .005 S

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X1 vs X4 .024 S .202 NS .841 NS

X2 vs X3 .784 NS .012 S .048 S

X3 vs X4 .417 NS .192 NS .011 S

X4 vs X5 .414 NS .662 NS .043 S

Legend: X1 = Business with less than 10,000 pesos V I = Verbal Interpretation


X2 = Business with 10,001 - 20,000 pesos S = Significant
X3 = Business with 20,001 - 30,000 pesos NS = Not Significant
X4 = Business with 30,001 - 40,000 pesos
X5 = Business with Above 40,000 pesos

Table 18 shows the Mann-Whitney U test significant differences in the marketing

objectives, improper execution of strategies, and lack of monitoring and controlling when

grouped based on profits. It can be gleaned from the table that there is a significant difference

in marketing objectives of a business with less than 10, 000 pesos monthly profit than a

business with 10,001 to 20,000 pesos monthly profit. It means a business with less than 10, 000

pesos monthly profit perceived more the positive effect of marketing objectives of business

strategies on the profitability of a small business amidst the pandemic compared with a

business with 10,001 to 20,000 pesos monthly profit. Sacramento et al. (2022) confirmed the

positive effects of marketing strategy on the income of the business. Also, there is a significant

difference in improper execution of strategies and lack of monitoring and controlling of a

business with less than 10, 000 pesos monthly profit than a business with 20,001 to 30,000

pesos monthly profit. It means a business with less than 10, 000 pesos monthly profit

perceived more the negative effect of improper execution of strategies and lack of monitoring

and controlling of business strategies on the profitability of a small business amidst the

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pandemic compared with a business with 20,001 to 30,000 pesos monthly profit. Hayes (2022)

supported this statement because according to him, business strategy neglect has a negative

impact on businesses, particularly those with low incomes because they lack the ability to

improve and commit to their strategy due to a limited budget. And for this reason, some do not

prioritize business strategies.

It can be gleaned from the table that there is a significant difference in marketing

objectives of a business with less than 10, 000 pesos monthly profit than a business with 30,001

to 40,000 pesos monthly profit. It means a business with less than 10, 000 pesos monthly profit

perceived more the positive effect of marketing objectives of business strategies on the

profitability of a small business amidst the pandemic compared with a business with 30,001 to

40,000 pesos monthly profit. Sacramento et al. (2022) proved the beneficial effects of

marketing strategy on business income. Also, there is a significant difference in improper

execution of strategies and lack of monitoring and controlling of a business with 10, 000 to

20,000 pesos monthly profit than a business with 20,001 to 30,000 pesos monthly profit. It

means a business with 10, 001 to 20, 000 pesos monthly profit perceived more the negative

effect of improper execution of strategies and lack of monitoring and controlling of business

strategies on the profitability of a small business amidst the pandemic compared with a

business with 20,001 to 30,000 pesos monthly profit. Business strategy neglect, according to

Hayes (2022), has an adverse effect on businesses, especially those with lower incomes, given

that they lack the capacity to make improvements and engage in their strategy due to limited

resources. As a result, some of them disregard business strategies.

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There is a significant difference in the lack of monitoring and controlling of a business

with 20,001 - 30,000 pesos monthly profit than a business with 30,001 to 40,000 pesos monthly

profit. It means a business with 30,001 to 40,000 pesos monthly profit perceived more the

negative effect of lack of monitoring and controlling of business strategies on the profitability

of a small business amidst the pandemic compared with a business with 20,001 to 30,000 pesos

monthly profit. Similarly, there is a significant difference in the lack of monitoring and

controlling of a business with 30,001 - 40,000 pesos monthly profit than a business with above

40,000 pesos monthly profit. It means a business with 30,001 to 40,000 pesos monthly profit

perceived more the negative effect of lack of monitoring and controlling of business strategies

on the profitability of a small business amidst the pandemic compared with a business with

above 40,000 pesos monthly profit. In the words of Hayes (2022), neglecting business strategy

has a significant impact on business profitability, and small businesses that can pass the bare

minimum implementation of business strategy but cannot provide them all are more likely to

experience the negative effect of it because they are only at the trial and error stage when it

comes to increasing their business's profitability.

Table 19

Kruskal Wallis H Test for the Significant Difference in the Effectiveness of Business Strategies

in Increasing the Profitability of a Small Business Amidst the Pandemic when the Respondents

are Grouped Based on their Demographic Profile

Variable Computed values Interpretation

df Statistic p-value

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Age 4 2.517 .642 Not significant

Gender 2 2.533 .282 Not significant

Grade Level 1 2212.50 .719 Not significant

Profit 4 7.114 .130 Not significant

Table 19 depicts the Kruskal Wallis H Test significant difference in the effectiveness of

business strategies in increasing the profitability of a small business amidst the pandemic when

the respondents are grouped based on their demographic profile. It can be gleaned from the

table that the no significant difference in the effectiveness of business strategies in increasing

the profitability of a small business amidst the pandemic when the respondents are grouped

based on their demographic profiles like age, gender, grade level, and profit. It means that

regardless of age, gender, grade level, or profit, the respondents have the same perception

effectiveness of business strategies in increasing the profitability of a small business amidst the

pandemic. The p-values are greater than a .05 significance level which means they agreed that

business strategies are effective in increasing the profitability of a small business amidst the

pandemic. Guzman et al. (2022) supported this finding because according to the findings of

their research, there is no significant difference in the level of effectiveness of their business

strategies in increasing business profitability based on the respondents' profile variables.

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INFORMED CONSENT

Good Day! We — Zarina Bianca Benito, Einna Nagrampa, and Carmela Jean Parales —

aspiring students of Accountancy, Business, and Management (ABM) from San Pedro College

of Business Administration, are conducting a study titled "The Effects of Various Business

Strategies of SHS on the Profitability of their Small Business in San Pedro, Laguna Amidst

Pandemic"

All information obtained must be handled and used in complete secrecy with the

respondent's participation. The responses won't be shared with other parties or used for any

other purposes. Under Republic Act 10173, also known as the Data Privacy Act of 2012, It

upholds the freedom of information to foster innovation and development while recognizing the

fundamental human right to privacy and communication. Your involvement will be greatly

valued.

By answering this form, you authorize the use and disclosure of your data to be used for

school purposes: _____yes

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SURVEY QUESTIONNAIRE

Direction: Please fill the provided circle with the correct information. Rest assured that this

information will remain confidential.

Part 1: Demographic Profile

Which category below includes your age?

○ 17 years old or below

○ 18-20 years old

○ 21-23 years old

○ 24-26 years old

○ More than 26 years old

What is your gender?

○ Male

○ Female

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

○ LGBTQIA+++

What is your grade level?

○ Grade 11

○ Grade 12

What is the range of the profit of your small business per month?

○ Less than 10,000 pesos

○ 10,001 - 20,000 pesos

○ 20,001 - 30,000 pesos

○ 30,001 - 40,000 pesos

○ Above 40,000 pesos

Direction. Please indicate your level of agreement or disagreement with each of these
statements regarding your experiences with using the business strategy as a senior high school
student who owns a small business.

Part 2: Positive effects of business strategies on the profitability of a small business in San
Pedro City amidst the pandemic if it is applied in terms of the business’s: Marketing
Objectives and Operational Objectives

Statement Strongly Agree Disagre Strongly Disagree


Agree e

I. Marketing Objectives

2. Social media allows me to

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

keep my customers up to
date on new
products/goods and other
activities related to my
small business.

3. Due to the pandemic, I use


social media to make my
goods available so that
my business can still be
easily accessed.

4. To ensure that my
customers' needs are met,
I distribute my goods in
both my online and my
physical stores.

5. I promote my small
businesses to my
customers through self-
promotion to get word-of-
mouth recommendations.

6. Customer reviews are one


of the contributors to my
small business’s social
credibility

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

7. I always offer discounts


and sales to my customers
and return customers to
broaden their engagement
with my small business.

8. I have all of the payment


methods that my
customers could access to
make our transactions
faster and more flexible
(gcash, paymaya, credit
card)

II. Operational Objectives

1. I am able to keep my small


business expenses low in
all of the business
operations that I conduct.

2. My business operations are


flexible enough to adapt
to any changes in the
business environment.

3. My business operations are


always available at any
time of the day whenever
my customers need them.

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

4. I use all of my resources to


quickly respond to my
customer's demands.

5. I always utilize information


technology to make it
easier for customers to
buy online and share
information about the
business at the most
advantageous costs.

6. I enhanced the quality of


my products/goods to
boost brand awareness for
my small business.

7. I add value to every good


that I'm selling to attract
customers.

Part 3: Negative effects of business strategies on the profitability of a small business in


San Pedro City amidst the pandemic if it is applied in terms of the business’s: Improper
Execution of Strategies and Lack of Monitoring and Controlling

Statement Strongly Disagree Agree Strongly Agree


Disagree

I. Execution

1. When it comes to putting


my business strategy into
action, my mind is
always set.

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

2. I sometimes have a hard


time implementing my
business strategy in my
business.

3. I stopped second-
guessing my business
strategy once I had
established it.

4. It's difficult for me to be


assertive with my
business strategy because
it requires a period of
time.

5. My business strategy is
based on trial and error
depending on the result.

II. Monitoring and Controlling

1. In every business operation


I undertake, I always set
goals for myself that I
intend to meet

2. I constantly monitor and


measure the performance
of my business to see if
there is an improvement.

3. I always make it a point to


make use of creative
thinking while
maintaining control over
my business strategy.

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

4. I track my business
strategies so that I can
adjust them in response to
changing circumstances
in the market especially
now that we are in the
pandemic.

5. Due to the changing


circumstances in the
market, I tend to doubt
my business strategy.

Part 4: The effectiveness of the business strategy in increasing the profitability of a small
business in San Pedro City amidst the pandemic.

Statement Strongly Agree Disagre Strongly Disagree


Agree e

1. When I use a business


strategy, I notice a
difference in the income
of my small business.

2. Business strategy helps in


improving the overall
performance, productivity,
and profit of my small
business, especially
during the pandemic.

3. Business Strategy helps in


increasing the value of my
small business’s sales
(revenue).

4. I considered business

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

strategy as a tool that


could help me maintain
my business operations
and keep them running
smoothly even during a
pandemic.

5. Overall, business
strategies are effective in
increasing the
productivity, performance,
sales, revenue, and profit
of my small business,
especially during the
pandemic.

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

REFERENCES:

Alstete, J. W. (2014). Revenue Generation Strategies: Leveraging Higher Education

Resources for Increased Income: AEHE Volume 41, Number 1. In Google Books. John

Wiley & Sons

Bernardo, A., & Fernando Resurreccion, K. (2018). Financial Stress and Well-being of

Filipino Students: The Moderating Role of External Locus-of-hope. Philippine Journal of

Psychology, 51(1).

Significance of study edited - Significance of the study The findings of the study may be

StuDocu. (n.d.).

(PDF) Determinants of University Working Students’ Financial Literacy at the University

Of Cape Coast, Ghana. (n.d.). ResearchGate.

Anderson, T., Lott, R., & Wieczorek, L. (1998). Improving Time Management for the

Working Student. In ERIC. N/A.

Christie, H., Munro, M., & Rettig, H. (2001). Making Ends Meet: Student incomes and

77
SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
debt. Studies in Higher Education, 26(3), 363–383.

Clegg, S. R., Schweitzer, J., Whittle, A., & Pitelis, C. (2019). Strategy: Theory and

Practice. In Google Books. SAGE

Dundes, L., & Marx, J. (2006). Balancing Work and Academics in College: Why Do

Students Working 10 to 19 Hours per Week Excel? Journal of College Student Retention:

Research, Theory & Practice, 8(1), 107–120.

Ebardo, R., & Wibowo, S. (2021). I Work to Learn: The Lived Experiences of Working

Students in Online Learning during COVID-19.

Ferguson, K. M. (2006). Responding to children’s street work with alternative

income-generation strategies. International Social Work, 49(6), 705–717.

Freedman, L. (2015). Strategy: A History. In Google Books. Oxford University Press.

Henderson, B. (1989, November). The Origin of Strategy. Harvard Business Review.

Mamiseishvili, K. (2010). EFFECTS OF EMPLOYMENT ON PERSISTENCE OF

LOW-INCOME, FIRST-GENERATION. Affairs Journal; Fall, 29(1).

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
Mckeown, M. (2019). The Strategy Book. In Google Books. Pearson UK.

Reyes, W., Rungduin, T., David, A., & Bayten, E. (2018). A model of pedagogical

strategies for low-income students in the Philippines. Issues in Educational Research,

28(4).

The Impact of COVID-19 on high school students – Child & Adolescent Behavioral Health.

(2020). Retrieved from

Tsurugano, S., Nishikitani, M., Inoue, M., & Yano, E. (2021). Impact of the COVID ‐19

pandemic on working students: Results from the Labour Force Survey and the student lifestyle

survey. Journal of Occupational Health, 63(1).

Scope and Delimitation of the Study 011 - SCOPE AND LIMITATION This research will

only cover the - StuDocu. (n.d.).

Narrative Analysis: Methods and Examples - Harappa. (2021, October 4). Harappa. education.

Trochim, W. M. K. (2020). The Research Methods Knowledge Base.

Types of Descriptive Statistics. (2018). Baseline Help Center.

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

Computation

Reliability Statistics
Cronbach'
s Alpha
Based on
Cronbach' Standardi N of
s Alpha zed Items Items
.853 .858 7

Reliability Statistics
Cronbach'
s Alpha
Based on
Cronbach' Standardi N of
s Alpha zed Items Items
.857 .861 7

Reliability Statistics
Cronbach'
s Alpha
Based on
Cronbach' Standardi N of
s Alpha zed Items Items
.778 .775 5

Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
Alpha Items N of Items
.748 .764 5

Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
Alpha Items N of Items
.888 .888 5

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna

Age
Frequenc Valid Cumulative
y Percent Percent Percent
Vali 17 years old or below 53 25.2 25.2 25.2
d 18-20 years old 150 71.4 71.4 96.7
21-23 years old 5 2.4 2.4 99.0
24-26 years old 1 .5 .5 99.5
More than 26 years old 1 .5 .5 100.0
Total 210 100.0 100.0

Gender
Frequenc Valid Cumulative
y Percent Percent Percent
Vali Male 73 34.8 34.8 34.8
d Female 125 59.5 59.5 94.3
LGBTQIA++
12 5.7 5.7 100.0
+
Total 210 100.0 100.0

Grade level
Frequenc Valid Cumulative
y Percent Percent Percent
Vali Grade
25 11.9 11.9 11.9
d 11
Grade
185 88.1 88.1 100.0
12
Total 210 100.0 100.0

Profit
Frequenc Valid Cumulative
y Percent Percent Percent
Vali Less than 10,000 pesos 151 71.9 71.9 71.9
d 10,001 - 20,000 pesos 29 13.8 13.8 85.7
20,001 - 30,000 pesos 16 7.6 7.6 93.3
30,001 - 40,000 pesos 8 3.8 3.8 97.1
Above 40,000 pesos 6 2.9 2.9 100.0
Total 210 100.0 100.0

Descriptive Statistics
Maximu Std.
N Minimum m Mean Deviation
M1 210 2.00 4.00 3.6476 .52645
M2 210 2.00 4.00 3.6238 .52352
M3 210 1.00 4.00 3.5143 .67227

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
M4 210 2.00 4.00 3.5571 .56962
M5 210 2.00 4.00 3.6381 .51992
M6 210 1.00 4.00 3.3762 .70297
M7 210 1.00 4.00 3.4286 .76848
O1 210 2.00 4.00 3.3048 .61284
O2 210 2.00 4.00 3.3190 .59352
O3 210 1.00 4.00 3.2524 .72423
O4 210 2.00 4.00 3.4095 .59011
O5 210 2.00 4.00 3.5286 .61996
O6 210 2.00 4.00 3.6095 .52671
O7 210 1.00 4.00 3.5095 .59697
Valid N (listwise) 210
Descriptive Statistics
Maximu Std.
N Minimum m Mean Deviation
E1 210 2.00 4.00 3.5429 .50884
E2 210 2.00 4.00 3.2333 .67621
E3 210 1.00 4.00 3.1524 .70921
E4 210 1.00 4.00 3.1333 .73291
E5 210 1.00 4.00 3.2857 .67369
MC1 210 3.00 4.00 3.5857 .49378
MC2 210 2.00 4.00 3.6000 .51948
MC3 210 1.00 4.00 3.1095 .72706
MC4 210 2.00 4.00 3.4905 .56400
MC5 210 1.00 4.00 3.1619 .75297
Valid N (listwise) 210
Descriptive Statistics
Maximu Std.
N Minimum m Mean Deviation
EF1 210 1.00 4.00 3.4714 .56335
EF2 210 2.00 4.00 3.5238 .53750
EF3 210 1.00 4.00 3.4857 .54666
EF4 210 2.00 4.00 3.5333 .52800
EF5 210 1.00 4.00 3.5333 .55452
Valid N (listwise) 210

Tests of Normality
Kolmogorov-Smirnova Shapiro-Wilk
Statistic df Sig. Statistic df Sig.
Marketing Objectives .189 210 .000 .868 210 .000
Operational Objectives .153 210 .000 .921 210 .000
Execution .183 210 .000 .916 210 .000
Monitoring and Controlling .165 210 .000 .908 210 .000
effectiveness of the
.182 210 .000 .854 210 .000
business strategy
a. Lilliefors Significance Correction

Test of Homogeneity of Variances

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
Levene
Statistic df1 df2 Sig.
Marketing Objectives 3.301a 2 205 .039
Operational Objectives 3.857b 2 205 .023
Execution .624c 2 205 .537
Monitoring and Controlling 1.286d 2 205 .279
effectiveness of the
1.581 e
2 205 .208
business strategy
a. Groups with only one case are ignored in computing the test of homogeneity of
variance for Marketing Objectives.
b. Groups with only one case are ignored in computing the test of homogeneity of
variance for Operational Objectives.
c. Groups with only one case are ignored in computing the test of homogeneity of
variance for Execution.
d. Groups with only one case are ignored in computing the test of homogeneity of
variance for Monitoring and Controlling.
e. Groups with only one case are ignored in computing the test of homogeneity of
variance for effectiveness of the business strategy .

Test Statisticsa,b
effectiveness
Monitoring of the
Marketing Operational Executio and business
Objectives Objectives n Controlling strategy
Chi-Square 2.160 .384 1.812 2.275 2.517
df 4 4 4 4 4
Asymp.
.706 .984 .770 .685 .642
Sig.
a. Kruskal Wallis Test
b. Grouping Variable: Age
Test Statisticsa,b
effectiveness
Monitoring of the
Marketing Operational Executio and business
Objectives Objectives n Controlling strategy
Chi-Square 2.185 3.077 2.708 .136 2.533
df 2 2 2 2 2
Asymp.
.335 .215 .258 .934 .282
Sig.
a. Kruskal Wallis Test
b. Grouping Variable: Gender
Test Statisticsa
effectiveness
Monitoring of the
Marketing Operational Executio and business
Objectives Objectives n Controlling strategy
Mann-Whitney U 2037.000 1826.500 2130.500 2019.500 2212.500
Wilcoxon W 2362.000 2151.500 2455.500 2344.500 2537.500
Z -.983 -1.725 -.646 -1.045 -.360
Asymp. Sig. (2-tailed) .326 .085 .518 .296 .719
a. Grouping Variable: Grade level
Test Statisticsa,b

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
effectiveness
Monitoring of the
Marketing Operational Executio and business
Objectives Objectives n Controlling strategy
Chi-Square 12.719 7.605 19.104 10.582 7.114
df 4 4 4 4 4
Asymp.
.013 .107 .001 .032 .130
Sig.
a. Kruskal Wallis Test
b. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 1562.500 1747.500 1951.000
Wilcoxon W 1997.500 2182.500 2386.000
Z -2.495 -1.744 -.947
Asymp. Sig. (2-tailed) .013 .081 .344
a. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 929.000 518.500 707.000
Wilcoxon W 1065.000 654.500 843.000
Z -1.559 -3.802 -2.778
Asymp. Sig. (2-tailed) .119 .000 .005
a. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 326.000 444.500 579.000
Wilcoxon W 362.000 480.500 12055.000
Z -2.250 -1.276 -.201
Asymp. Sig. (2-tailed) .024 .202 .841
a. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 303.000 274.500 301.000
Wilcoxon W 324.000 295.500 322.000
Z -1.412 -1.659 -1.420
Asymp. Sig. (2-tailed) .158 .097 .156

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SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
a. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 220.500 128.000 150.000
Wilcoxon W 655.500 264.000 286.000
Z -.275 -2.505 -1.980
Asymp. Sig. (2-tailed) .784 .012 .048
a. Grouping Variable: Profit

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 50.000 42.000 23.000
Wilcoxon W 86.000 178.000 159.000
Z -.862 -1.378 -2.550
Asymp. Sig. (2-tailed) .389 .168 .011
Exact Sig. [2*(1-tailed
.417b .192b .011b
Sig.)]
a. Grouping Variable: Profit
b. Not corrected for ties.

Test Statisticsa
Monitoring
Marketing Executio and
Objectives n Controlling
Mann-Whitney U 17.500 20.000 8.500
Wilcoxon W 53.500 41.000 29.500
Z -.849 -.531 -2.090
Asymp. Sig. (2-tailed) .396 .595 .037
Exact Sig. [2*(1-tailed
.414b .662b .043b
Sig.)]
a. Grouping Variable: Profit
b. Not corrected for ties.

Descriptives
95%
Confidence
Interval for
Mean
Low
Std. Std. er Upper Mini
Deviat Erro Bou Boun mu Maxi
N Mean ion r nd d m mum
Marketi Less than 10,000 15 3.603 .4340 .035 3.53 3.673
2.57 4.00
ng pesos 1 8 5 32 40 6
Objectiv 10,001 - 20,000 29 3.393 .4619 .085 3.21 3.569 2.29 4.00
es pesos 4 6 78 77 2

85
SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Km. 30 Old National Highway, Brgy. Nueva, San Pedro City,
Laguna
20,001 - 30,000 3.392 .5609 .140 3.09 3.691
16 2.29 4.00
pesos 5 6 24 36 4
30,001 - 40,000 3.267 .3615 .127 2.96 3.569
8 2.57 3.71
pesos 5 3 82 52 8
Above 40,000 pesos 3.426 .2984 .121 3.11 3.739
6 3.00 3.71
7 4 84 35 9
Total 21 3.540 .4513 .031 3.47 3.602
2.29 4.00
0 8 3 14 94 2
Executi Less than 10,000 15 3.351 .4920 .040 3.27 3.430
2.40 4.00
on pesos 1 0 5 04 19 1
10,001 - 20,000 3.151 .4197 .077 2.99 3.311
29 2.20 4.00
pesos 7 1 94 21 4
20,001 - 30,000 2.875 .2909 .072 2.72 3.030
16 2.40 3.60
pesos 0 8 74 00 0
30,001 - 40,000 3.125 .4267 .150 2.76 3.481
8 2.60 3.60
pesos 0 8 89 82 8
Above 40,000 pesos 3.033 .3881 .158 2.62 3.440
6 2.60 3.60
3 6 46 60 7
Total 21 3.269 .4839 .033 3.20 3.335
2.20 4.00
0 5 3 39 37 4
Monitori Less than 10,000 15 3.434 .4500 .036 3.36 3.506
2.40 4.00
ng and pesos 1 4 4 62 21 8
Controll 10,001 - 20,000 3.351 .3987 .074 3.20 3.503
ing 29 2.80 4.00
pesos 7 7 05 00 4
20,001 - 30,000 3.087 .3721 .093 2.88 3.285
16 2.60 4.00
pesos 5 6 04 92 8
30,001 - 40,000 3.475 .2604 .092 3.25 3.692
8 3.00 3.80
pesos 0 9 10 72 8
Above 40,000 pesos 3.133 .3011 .122 2.81 3.449
6 2.60 3.40
3 1 93 73 3
Total 21 3.389 .4380 .030 3.32 3.449
2.40 4.00
0 5 1 23 99 1

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