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  • Resume Amira Hlaiem

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    Hlaiem Amira
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    Amira Hlaiem is a personal assistant with experience in administrative tasks, customer service, and data entry. She is proficient in MS Office and speaks English, Arabic, and French. Her current role involves typing documents, scheduling meetings, answering calls, and arranging travel for senior management at L'univers du langue in Tunisia. Previously, she worked as a sales associate at Bershka, where she assisted customers, processed shipments, and maintained store organization. Amira aims to utilize her skills in communication, collaboration, and stress management.

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    Amira Hlaiem is a personal assistant with experience in administrative tasks, customer service, and data entry. She is proficient in MS Office and speaks English, Arabic, and French. Her current role involves typing documents, scheduling meetings, answering calls, and arranging travel for senior management at L'univers du langue in Tunisia. Previously, she worked as a sales associate at Bershka, where she assisted customers, processed shipments, and maintained store organization. Amira aims to utilize her skills in communication, collaboration, and stress management.

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    © All Rights Reserved
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    11 views1 page

    Resume Amira Hlaiem

    Uploaded by

    Hlaiem Amira
    Amira Hlaiem is a personal assistant with experience in administrative tasks, customer service, and data entry. She is proficient in MS Office and speaks English, Arabic, and French. Her current role involves typing documents, scheduling meetings, answering calls, and arranging travel for senior management at L'univers du langue in Tunisia. Previously, she worked as a sales associate at Bershka, where she assisted customers, processed shipments, and maintained store organization. Amira aims to utilize her skills in communication, collaboration, and stress management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Amira Hlaiem

    Profile

    Efficient in performing the administrative and front-desk tasks of large-


    scale offices and sales and familiar with MS Office Suite.

    Personal details Employment

    Amira Hlaiem Personal Assistant Aug 2022 - Present


    L’univers du langue, Tunisia
    Typing, formatting, and editing reports, documents, and presentations.
    Amirahlaiem456@gmail.com Entering data, maintaining databases, and keeping records.
    Liaising with internal departments, answering calls, and making travel
    00216 53489447 arrangements.
    Managing internal and external correspondence on behalf of senior
    management.
    Tunisia Scheduling appointments, maintaining an events calendar, and sending
    reminders.
    Copying, scanning, and faxing documents, as well as taking notes.
    December 10, 2000 Preparing facilities for scheduled events and arranging refreshments, if
    required.
    Ordering office supplies and replacements, as well as managing mail and
    Software Skills courier services.
    Observing best business practices and etiquette.
    MS Office Sales Apr 2022 - Jul 2022
    Bershka, Tunisia
    Receiving, processing, and organizing shipments and deliveries
    Languages accordingly.
    Restocking depleted or low shop items and ensuring that the sales floor is
    English organized according to established guidelines.
    Assisting customers in locating desired shop items.
    Arabic Informing customers of shop promotions to encourage purchases.
    Performing regular price audits to identify and correct price
    French Addressing and resolving customers complaints in a professional
    manner.
    Maintaining an in-depth knowledge of store items to provide advice and
    Skills recommendations as needed.

    Stress Management, Teamwork


    and collaboration skills Education
    Well-developed
    communicational skills and a High school diploma 2021
    customer orientation Tunisia

    Excellent verbal and written


    communications skills
    Certificates
    Ability to multitask and prioritize
    English Certificate 2019
    daily workload
    B3 Level
    Knowledge of office
    French Certificate 2019
    management systems and
    B2
    procedures MS Office and
    English proficiency

    Outstanding organisational and


    time management skills Up-to-
    date with latest office gadgets
    and applications

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