Aigbovo Kelvin Osawaru

Usher
aigbovoosas554@gmail.com +974 -33617395 Doha, Qatar.

Highly organized Usher with 5+ years of experience. Ability to effectively handle a high-
volume of guests and manage time efficiently.

Experience
Usher at Solusta Events, Doha Aug 2021 - Jan 2024
Welcomed guests in a polite and friendly manner.
Checked and scanned tickets and directed guests to their seats.
Distributed programs, brochures, and other materials.
Informed guests about the location of the restrooms, refreshments, and exits.
Tended to guests' comfort and assisted them with any questions or problems.
Assisted patrons with disabilities or other impairments, as needed.
Monitored the guests' activity to ensure the safety of the event.
Enforced event rules and relevant health and safety regulations.
Ensured that the lobby and facilities are neat and organized.

Receptionist at The Victory Hotel, Doha. Oct 2019- Jun 2021

Handled queries and complaints via phone, email and general correspondence
Transferred calls as necessary
Took and ensured messages are passed to the appropriate staff member in time
Managed meeting room availability
Received, sorted, distributed and dispatched daily mail
Coordinated internal and external events
Managed office inventory such as stationery, equipment and furniture
Oversaw office services like cleaners and maintenance service providers
Assisted the HR team with recruitment, onboarding and termination processes

Education
Calvary Crown Academy
Senior School Certificate Examination 2018

Skills
Excellent verbal communication Customer service/oriented experience
Customer-focused Interpersonal skills
Willingness to work retail hours Communication skills
Conflict Resolution Organized and resourceful