1 Session Plan HSK

PAMBAYANG KOLEHIYO NG MAUBAN
Brgy. Polo Mauban, Quezon
SESSION PLAN
Sector Tourism
Qualification Title HOUSEKEEPING NC II
Unit of Competency PARTICIPATE IN WORKPLACE COMMUNICATION
Module Title PARTICIPATING IN WORKPLACE COMMUNICATION
1. Obtain and convey workplace information

2. Speak English at a basic operational level
3. Participate in workplace meetings and discussions
4. Complete relevant work related documents
Introduction
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace
requirements.
.
A. LEARNING ACITIVITIES
LO 1: Obtain and convey workplace information
Learning Content Methods Presentation Practice Feedback Resources Time
 Workplace 1. Self-Paced Instruction Read Answer Compare CBLM 3 hrs.

definition and 2. Lecture Information Self check your
procedure 3. Demonstration Telephone
Sheet 1. 1-1 1.1-1 answers
4. Role-Play
on Workplace with
Date Developed: Document No.

January 5, 2022
Session Plan for HOUSEKEEPING NC II Developed by: Issued by:
ERICKSON S. VILLAMAYOR, LPT Page 1 of 68
definition Answer Key reservation

and 1.1-1
Logbook
procedure
 Organizational 1. Self-Paced Read Answer Compare CBLM

policies Instruction Information Self check your
2. Lecture Telephone
3. Demonstration
on with reservation
4. Role-Play
Organization Answer Key
Logbook
al policies 1.1-2
 Speech 1. Self-Paced Read Answer Compare CBLM

communicatio Instruction Information Self check your
n skills 2. Lecture Telephone
3. Demonstration
on Speech with reservation
4. Role-Play
communicati Answer Key
Logbook
on skills 1.1-3

January 5, 2022
 Medium of 1. Self-Paced Read Answer Compare CBLM

communicatio Instruction Information Self check your
n 2. Lecture Telephone
3. Demonstration
on Medium of with reservation
4. Role-Play
communicati Answer Key
Logbook
on 1.1-4
LO 2 Speak English at a basic operational level
Learning Content Methods Resources
 Parts of 1. Lecture Read Answer Compare CBLM 1 hr

speech 2. Discussion Information Self check your
Laptop
Parts of with Projector
speech Answer Key
1.2-
 Grammar and 1. Demonstration Read Answer Compare CBLM

composition 2. Lecture Information Self check your
3. Self-Paced Instructions Sheet 1.2-2 Laptop
1.2-2 answers

January 5, 2022
on Grammar with Projector

and Answer Key
Table wares
composition 1.2-
 Different 1. Demonstration Read Answer Compare CBLM

forms of 2. Seminar Information Self check your
expressions 3. Lecture/Discussion Laptop
Sheet 1.2-3 1.2-3 answers
on the with Projector
Different Answer Key
Table wares
forms of 1.2-3
expressions
 Routine 1. Demonstration Read Answer Compare CBLM

procedures 2. Seminar Information Self check your
3. Lecture/Discussion Laptop
Sheet 1.2-4 1.2-4 answers
on the with Projector
Routine Answer Key
Table wares
procedures

January 5, 2022
1.2-4
LO3 Participate in workplace meetings and discussions
 Meetings 1. Demonstration Read Answer Compare CBLM 1 hr

and 2. Lecture/Discussion Information Self check your
3. Self-Paced Laptop
discussions Sheet 1.3-1 1.3-1 answers
Instruction
procedures on Meetings with Projector
and Answer Key
Table wares
discussions 1.3-1
procedures
 Information 1. Demonstration  Read Answer Compare CBLM

dissemination 2. Discussion/Lecture Informatio Self check your
practice 3. Self-Faced n Sheet Laptop
1.3-2 answers
Instruction 1.3-2 on
with

January 5, 2022
Informatio Answer Key Projector

n 1.3-2
dissemina Table wares
tion
practice
 Record 1. Demonstration Read Answer Compare CBLM

information 2. Seminar Information Self check your
on • Record with Projector
information Answer Key
Table wares
1.3-3
 Work 1. Demonstration Read Answer Compare CBLM

Completion 2. Seminar Information Self check your
on Work with Projector
Completion Answer Key
Table wares
1.3-4

January 5, 2022
 Work Ethics 1. Demonstration Read Answer Compare CBLM

2. Seminar Information Self check your
on Work with Projector
Completion Answer Key
Table wares
1.3-5
LO4 Complete relevant work related documents
 Basic 1. Demonstration Read Answer Compare CBLM 1 hr

Mathematics 2. Discussion/Lecture Information Self check your
on • Basic with

January 5, 2022
Mathematics Answer Key

1.4-1
Evaluate
Perform
Job Sheet your
1.4-1 on activity
Set the using the
ambience of Performanc
the Dining e Criteria
area Checklist
 Estimation 1. Demonstration Read Answer Compare CBLM

calculation 2. Lecture/Discussion Information Self check your
and 3. Simulation Sheet 1. 4-2 1.4-2 answers
recording of on • with
the
Answer Key
measures of
routine Estimation 1.4-2
calculation
and
recording of
the measures

January 5, 2022
of routine
 Different 1. Demonstration Read Answer Compare

types forms 2. Lecture/Discussion Information Self check your
3. Simulation Sheet 1. 4-4 1.4-4 answers
on Different with CBLM
types forms Answer Key
1.4-4
B. ASSESSMENT PLAN
Written, oral examination and demonstration on how to prepare the dining room/restaurant
area for service in accordance with the standard requirements of Food and Beverage Services NC II.
C. TEACHER’S SELF-REFLECTION ON THE SESSION

January 5, 2022
Prepared by: Noted by:
ERICKSON S. VILLAMAYOR, LPT Prof. FE D. NAVA
Facilitator Department Head
Date: Date:
Sector Tourism
Unit of Competency WORK IN TEAM ENVIRONMENT
Module Title WORKING IN TEAM ENVIRONMENT
1. Describe team role and scope
2. Identify own role and responsibility within team
3. Work as a team member
4. Work effectively with colleagues

January 5, 2022
5. Work in socially diverse environment
Introduction
This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.
A. LEARNING ACITIVITIES
LO 1: Obtain and convey workplace information

Resource
Learning Content Methods Presentation Practice Feedback Time
s
 Roles and 1. Self-Paced Instruction Read Answer Compare CBLM 20 minutes
responsibility 2. Lecture Information Self check your Telephon
Sheet 1. 1-1 e
with team 3. Demonstration 1.1-1 answers reservatio
on Roles and
environment 4. Role-Play with Answer n
responsibility
Key 1.1-1 Logbook
with team
environment
 Team 1. Self-Paced Instruction Read Answer Compare CBLM 20 minutes
relationship 2. Lecture Information Self check your Telephon
Sheet 1. 1-2 e
3. Demonstration 1.1-2 answers reservatio
on Team
4. Role-Play with Answer n
relationship
Key 1.1-2 Logbook
LO 2 Identify own role and responsibility within team

January 5, 2022
Learning Content Methods Resource

s
 Communic 1. Lecture  Read Answer Compare CBLM 20 minutes
ation 2. Discussion Informatio Self check your Laptop
process n Sheet 1. 1.2-1 answers Projector
2-1 with Answer
Communi Key 1.2-
cation
process
 Team 1. Demonstration Read Answer Compare CBLM 20 minutes

structure 2. Lecture Information Self check your Laptop
3. Self-Paced Instructions Sheet 1.2-2 1.2-2 answers Projector
Table
on Team with Answer wares
structure Key 1.2-2
 Group 1. Demonstration Read Answer Compare CBLM 20 minutes

planning 2. Seminar Information Self check your Laptop
and de 3. Lecture/Discussion Sheet 1.2-3 1.2-3 answers Projector
Table
on the with Answer

January 5, 2022
Different Key 1.2-3 wares

forms of
expressions
 Reporting 1. Demonstration Read Answer Compare CBLM 20 minutes

relationshi 2. Seminar Information Self check your Laptop
p 3. Lecture/Discussion Sheet 1.2-4 1.2-4 answers Projector
Table
on the with Answer wares
Reporting Key 1.2-4
relationship
LO3 Participate in workplace meetings and discussions
Learning Content Methods Resource 20 minutes
s
 Meetings 1. Demonstration Read Answer Compare CBLM 20 minutes
and 2. Lecture/Discussion Information Self check your Laptop
discussions 3. Self-Paced Instruction Sheet 1.3-1 1.3-1 answers Projector
Table
procedures on Meetings with Answer wares
and Key 1.3-1
discussions
procedures
 Information 1. Demonstration  Read Answer Compare CBLM 20 minutes

January 5, 2022
disseminatio 2. Discussion/Lecture Informatio Self check your Laptop

n practice 3. Self-Faced n Sheet 1.3-2 answers Projector
Table
Instruction 1.3-2 on with Answer
wares
Informatio Key 1.3-2
n
dissemina
tion
practice
 Record 1. Demonstration Read Answer Compare CBLM 20 minutes

information 2. Seminar Information Self check your Laptop
3. Lecture/Discussion Sheet 1. 3-3 1.3-3 answers Projector
Table
on • Record with Answer wares
information Key 1.3-3
 Work 1. Demonstration Read Answer Compare CBLM 20 minutes

Completion 2. Seminar Information Self check your Laptop
3. Lecture/Discussion Sheet 1. 3-4 1.3-4 answers Projector
Table
on Work with Answer wares
Completion Key 1.3-4
 Work 1. Demonstration Read Answer Compare CBLM 20 minutes

January 5, 2022
Ethics Information Self check your Laptop

2. Seminar Sheet 1. 3-5 1.3-5 answers Projector
Table
3. Lecture/Discussion on Work with Answer
wares
Completion Key 1.3-5
LO4 Complete relevant work related documents

s
 Basic 1. Demonstration Read Answer Compare CBLM 20 minutes
Mathematic 2. Discussion/Lecture Information Self check your
s Sheet 1. 4-1 1.4-1 answers
on • Basic with Answer
Mathematics Key 1.4-1
Evaluate
Perform your activity
Job Sheet using the
1.4-1 on Performance
Set the Criteria
ambience of Checklist
the Dining
area
 Estimation 1. Demonstration Read Answer Compare CBLM 20 minutes

January 5, 2022
calculation Information Self check your

and 2. Lecture/Discussion Sheet 1. 4-2 1.4-2 answers
recording of 3. Simulation on • with Answer
the Key 1.4-2
measures Estimation
of routine calculation
and
recording of
the measures
of routine
 Different 1. Demonstration Read Answer Compare 20 minutes
types forms 2. Lecture/Discussion Information Self check your
3. Simulation Sheet 1. 4-4 1.4-4 answers CBLM
on Different with Answer
types forms Key 1.4-4
B. ASSESSMENT PLAN
Written, oral examination and demonstration on how to prepare the dining room/restaurant
area for service in accordance with the standard requirements of Food and Beverage Services NC II.

January 5, 2022
C. TEACHER’S SELF-REFLECTION ON THE SESSION

ERICKSON S. VILLAMAYOR, LPT MS MELISSA YANG
Date: Date:
SESSION PLAN
Sector Tourism
Unit of Competency PRACTICE CAREER PROFESSIONALISM
Module Title PRACTICING CAREER PROFESSIONALISM
6. Integrate personal objectives with organizational goals
7. Set and meet work priorities
8. Maintain professional growth and development
Introduction
This unit covers the knowledge, skills and attitudes inpromoting career growth and advancement..
D. LEARNING ACITIVITIES
LO 1: Integrate personal objectives with organizational goals

January 5, 2022
Resource
s
 Code 5. Self-Paced Instruction Read Answer Compare CBLM 20 minutes
Of conduct and 6. Lecture Information Self check your Telephone
ethical 7. Demonstration Sheet 1. 1-1 reservatio
1.1-1 answers n
standards 8. Role-Play on • Code
with Logbook
Of conduct
Answer Key
1.1-1
 Personality 5. Self-Paced Instruction Read Answer Compare CBLM 20 minutes
development 6. Lecture Information Self check your Telephone
7. Demonstration Sheet 1. 1-2 reservatio
1.1-2 answers n
8. Role-Play on
with Logbook
Personality
development Answer Key
1.1-2
 Interpersonal 1. Self-Paced Instruction Read Answer Compare CBLM 20 minutes

and intra 2. Lecture Information Self check your Telephone
personal 3. Demonstration Sheet 1. 1-2 reservatio
1.1-2 answers n
skills 4. Role-Play on
with Logbook
Interpersonal
and intra Answer Key
personal 1.1-2
skills

January 5, 2022
LO 2 Set and meet work priorities

Learning Content Methods Resource
s
 Company 3. Lecture  Read Answer Compare CBLM 20 minutes
operating 4. Discussion Informa Self check your Laptop
procedures tion 1.2-1 answers Projector
and Sheet 1. with
standards 2-1
Answer Key
Compan
y 1.2-
operatin
g
procedu
res and
standar
ds
 Gender and 4. Demonstration Read Answer Compare CBLM 20 minutes

development 5. Lecture Information Self check your Laptop
Table
on Gender with wares
and Answer Key
development 1.2-2

January 5, 2022
 Personal 1. Demonstration Read Answer Compare CBLM 20 minutes

hygiene 2. Lecture Information Self check your Laptop
Table
on Personal with wares
hygiene Answer Key
1.2-3
LO3 Maintain professional growth and development

s
 Training 4. Demonstration Read Answer Compare CBLM 20 minutes
and career 5. Lecture/Discussion Information Self check your Laptop
6. Self-Paced Instruction Sheet 1.3-1 • 1.3-1 answers Projector
opportuniti
Table
es with wares
Training and Answer Key
career 1.3-1
opportunities
 Job 4. Demonstration  Read Answer Compare CBLM 20 minutes

requirements 5. Discussion/Lecture Informatio Self check your Laptop
6. Self-Faced n Sheet 1.3-2 answers Projector
Instruction 1.3-2 on Table
with wares
Job

January 5, 2022
requreme Answer Key

nts 1.3-2
 Career 4. Demonstration Read Answer Compare CBLM 20 minutes

advanceme 5. Seminar Information Self check your Laptop
nt aspects 6. Lecture/Discussion Sheet 1. 3-3 1.3-3 answers Projector
Table
and on career with wares
procedures advancement Answer Key
aspects and 1.3-3
procedures
 Gender and 4. Demonstration Read Answer Compare CBLM 20 minutes
developmen 5. Seminar Information Self check your Laptop
t and 6. Lecture/Discussion Sheet 1. 3-4 1.3-4 answers Projector
sensitivity Table
on Gender with wares
and Answer Key
development 1.3-4
and
sensitivity
E. ASSESSMENT PLAN
Written, oral examination and demonstration on Practicing Career Professionalism

January 5, 2022
in accordance with the standard requirements of Housekeeping NC II.

F. TEACHER’S SELF-REFLECTION ON THE SESSION

Date: Date:

January 5, 2022
SESSION PLAN
Sector Tourism
PRACTICE OCCUPATIONAL HEALTH AND SAFETY
Unit of Competency
PROCEDURES
PRACTICING OCCUPATIONAL HEALTH AND SAFETY
Module Title
PROCEDURES
9. Identify hazards and risks
10. Evaluate hazards and risks
11. Control hazards and risks
12. Maintain OHS awareness
13. Perform basic first-aid procedures
Introduction
This unit covers the outcomes required to comply with regulatory and organizational requirements for occupational health and
safety.
G. LEARNING ACITIVITIES
LO 1: Identify hazards and risks
Resource
s

January 5, 2022
 TVL table 9. Self-Paced Instruction Read Answer Compare CBLM 20 minutes

10. Lecture Information Self check your Telephone
11. Demonstration Sheet 1. 1-1 reservatio
1.1-1 answers n
12. Role-Play on TVL table
with Logbook
Answer Key
1.1-1
 Phil OHS 9. Self-Paced Read Answer Compare CBLM 20 minutes
standards Instruction Information Self check your Telephone
10. Lecture Sheet 1. 1-2 reservatio
1.1-2 answers n
11. Demonstration on Phil OHS
with Logbook
12. Role-Play standards
Answer Key
1.1-2
 Effects of 5. Self-Paced Read Answer Compare CBLM 20 minutes

hazard in the Instruction Information Self check your Telephone
workplace 6. Lecture Sheet 1. 1-3 reservatio
1.1-3 answers n
7. Demonstration on Effects of
with Logbook
8. Role-Play hazard in the
workplace Answer Key
1.1-3
 Ergonomic 5. Self-Paced Read Answer Compare CBLM 20 minutes

Telephone

January 5, 2022
methods Instruction Information Self check your reservatio

6. Lecture Sheet 1. 1-4 1.1-4 answers n
7. Demonstration on Logbook
with
8. Role-Play Ergonomic
Answer Key
methods
1.1-4
LO 2 EVALUATE HAZARD AND RISKS
s
 Safety 5. Lecture Read Answer Compare CBLM 20 minutes
Hazard 6. Discussion Information Self check your Laptop
method Sheet 1. 2-1 1.2-1 answers Projector
Safety with
Hazard Answer Key
method 1.2-
 Different 7. Demonstration Read Answer Compare CBLM 20 minutes

OHS Issues 8. Lecture Information Self check your Laptop
Table
on Different with wares
OHS Issues Answer Key
1.2-

January 5, 2022
 Threshold 4. Demonstration Read Answer Compare CBLM 20 minutes

limit values 5. Seminar Information Self check your Laptop
definition 6. Lecture/Discussion Sheet 1.2-3 1.2-3 answers Projector
and types Table
on the with wares
Threshold Answer Key
limit values 1.2-3
definition
and types
LO3 Control Hazard and risks

s
 Safety 7. Demonstration Read Answer Compare CBLM 20 minutes
regulations 8. Lecture/Discussion Information Self check your Laptop
9. Self-Paced Instruction Sheet 1.3-1 1.3-1 answers Projector
Table
on Safety with wares
regulations Answer Key
1.3-1
 Contingency 7. Demonstration  Read Answer Compare CBLM 20 minutes

measures 8. Discussion/Lecture Inform Self check your Laptop
and 9. Self-Faced ation Projector

January 5, 2022
procedures Instruction Sheet 1.3-2 answers Table

1.3-2 with wares
on Answer Key
Contin
1.3-2
gency
measur
es and
proced
ures
LO4 Maintain Occupational Health and safety awareness
s
 OHS 3. Demonstration Read Answer Compare CBLM 20 minutes
Procedures 4. Discussion/Lecture Information Self check your
and Sheet 1. 4-1 1.4-1 answers
Practices on • • with
OHS Answer Key
Procedures 1.4-1
and Practices
 Emergency 4. Demonstration  Read Answer Compare CBLM 20 minutes

related 5. Lecture/Discussion Informa Self check your
drills and 6. Simulation tion 1.4-2 answers

January 5, 2022
trainings Sheet 1. with

4-2 on Answer Key
Emerge 1.4-2
ncy
related
drills
and
training
s
H. ASSESSMENT PLAN
Written, oral examination and demonstration on how to Practicing Occupational Health and Safety
Procedures in accordance with the standard requirements of HOUSEKEEPING NC II.
I. TEACHER’S SELF-REFLECTION ON THE SESSION

ERICKSON S. VILLAMAYOR MS MELISSA YANG
Date: Date:

January 5, 2022
SESSION PLAN
Sector Tourism
Qualification Title HOUSEEKING NC II
Unit of Competency DEVELOP INDUSTRY KNOWLEDGE
Module Title DEVELOPING INDUSTRY KNOWLEDGE
14. Seek information on the industry
15. Update industry knowledge
16. Develop and update local knowledge
17. Promote products and services to customers
Introduction
This unit of competency deals with the knowledge, skills and attitude required to access, increase and
update industry knowledge. It includes seek information on the industry and update industry
knowledge
J. LEARNING ACITIVITIES
LO 1:Seek information on the industry
Resource
s
 Overview of 13. Self-Paced Read Answer Compare CBLM 20 minutes

January 5, 2022
quality Instruction Information Self check your Telephone

assurance in 14. Lecture Sheet 1. 1-1 1.1-1 answers reservatio
the industry 15. Demonstration on Overview n
with Logbook
16. Role-Play of quality
Answer Key
assurance in
the industry 1.1-1
 Industry 13. Self-Paced Read Answer Compare CBLM 20 minutes
Information Instruction Information Self check your Telephone
sources 14. Lecture Sheet 1. 1-2 reservatio
1.1-2 answers n
15. Demonstration on Industry
with Logbook
16. Role-Play Information
sources Answer Key
1.1-2
 Sector of 9. Self-Paced Read Answer Compare CBLM 20 minutes

work Instruction Information Self check your Telephone
1.1-3 answers n
11. Demonstration on Sector of
with Logbook
12. Role-Play work
Answer Key
1.1-3
 Effective 9. Self-Paced Read Answer Compare CBLM 20 minutes

work Instruction Information Self check your Telephone

January 5, 2022
information 10. Lecture Sheet 1. 1-4 1.1-4 answers reservatio

11. Demonstration on Effective with n
12. Role-Play work Logbook
Answer Key
information
1.1-4
LO 2 Update industry knowledge

s
 Role of 7. Lecture  Read Answer Compare CBLM 20 minutes
individual 8. Discussion Informati Self check your Laptop
staff on Sheet 1.2-1 answers Projector
members 1. 2-1 with
Role of
Answer Key
individua
l staff 1.2-
members
 Different 10. Demonstration Read Answer Compare CBLM 20 minutes

sector of 11. Lecture Information Self check your Laptop
industry 12. Self-Paced Sheet 1.2-2 1.2-2 answers Projector
Instructions Table
on Different with wares
sector of Answer Key

January 5, 2022
industry 1.2-
 Relationshi 7. Demonstration Read Answer Compare CBLM 20 minutes

p Between 8. Seminar Information Self check your Laptop
tourism 9. Lecture/Discussion Sheet 1.2-3 1.2-3 answers Projector
and Table
on the with wares
hospitality
Relationship Answer Key
Between 1.2-3
tourism and
hospitality
LO3 Develop and update local knowledge

s
 Local and 10. Demonstration Read Answer Compare CBLM 20 minutes
national 11. Lecture/ Information Self check your Laptop
tourism Discussion Sheet 1.3-1 1.3-1 answers Projector
12.Self-Paced Instruction Table
industry on Safety with wares
regulations Answer Key
1.3-1

January 5, 2022
 Enterprise 10. Demonstration  Read Answer Compare CBLM 20 minutes

products and 11. Discussion/ Informatio Self check your Laptop
services Lecture n Sheet 1.3-2 answers Projector
12. Self-Faced 1.3-2 on Table
with wares
Instruction Enterpris
e Answer Key
products 1.3-2
and
services
LO4 Promote products and services to ccustomers

s
 Media 5. Demonstration Read Answer Compare CBLM 20 minutes
campaigns 6. Discussion/Lecture Information Self check your
on • Media with
campaigns Answer Key
1.4-1
 Internal 7. Demonstration  Read Answer Compare CBLM 20 minutes

Promotions 8. Lecture/Discussion Informati Self check your
9. Simulation

January 5, 2022
on Sheet 1.4-2 answers

1. 4-2 on with
Emergen Answer Key
cy
1.4-2
related
drills
and
trainings
K. ASSESSMENT PLAN
Written, oral examination and demonstration on Developing Industry Knowledge

for service in accordance with the standard requirements of HOUSEKEEPING NC II.
L. TEACHER’S SELF-REFLECTION ON THE SESSION

Date: Date:
SESSION PLAN

January 5, 2022
Sector Tourism
Unit of Competency OBSERVE WORKPLACE HYGIENE PROCEDURES
Module Title OBSERVING WORKPLACE HYGIENE PROCEDURES
18. Follow hygiene procedures
19. Identify and prevent hygiene risks
Introduction
This unit of competency deals with the knowledge, skills and attitudes in observing workplace hygiene procedures. It
includes following hygiene procedures and identifying and preventing hygiene risks.
M. LEARNING ACITIVITIES
LO 1:Follow hygiene procedures
Resource
s
 Hygiene 17. Self-Paced Read Information Answer Compare CBLM 20 minutes
procedures Instruction Sheet 1. 1-1 on Self check your Telephone
18. Lecture Hygiene procedures reservatio
1.1-1 answers n
19. Demonstratio
with Logbook
n
20. Role-Play Answer Key
1.1-1
 Regular 17. Self- Read Information Answer Compare CBLM 20 minutes
Hand Paced Sheet 1. 1-2 on Self check your Telephone
washing Instruction Regular Hand reservatio
1.1-2 answers n
Procedures 18. Lecture washing Procedures
with Logbook

January 5, 2022
19. Demonstratio Answer Key

n 1.1-2
20. Role-Play
 Food storing 13. Self- Read Information Answer Compare CBLM 20 minutes
practice Paced Sheet 1. 1-3 on Self check your Telephone
Instruction Food storing reservatio
1.1-3 answers n
14. Lecture practice
with Logbook
15. Demonstratio
n Answer Key
16. Role-Play 1.1-3
 Appropriate 13. Self- Read Information Answer Compare CBLM 20 minutes

handling and Paced Sheet 1. 1-4 on Self check your Telephone
disposal of Instruction Appropriate reservatio
1.1-4 answers n
garbage 14. Lecture handling and
with Logbook
methods 15. Demonstratio disposal of garbage
n methods Answer Key
16. Role-Play 1.1-4
LO 2 Identify and prevent hygiene risks

s
 Food 9. Lecture  Read Answer Compare CBLM 20 minutes

January 5, 2022
handling 10. Discussion Information Self check your Laptop

and other Sheet 1. 2-1 1.2-1 answers Projector
types of Food handling with
bacterial and other
Answer Key
contaminat types of
ion bacterial 1.2-
contamination
 Poor hygiene 13. Demonstratio Read Information Answer Compare CBLM 20 minutes
practices n Sheet 1.2-2 on Poor Self check your Laptop
14. Lecture hygiene practices 1.2-2 answers Projector
15. Self-Paced Table
with wares
Instructions
Answer Key
1.2-
 Hygiene 10. Demonstratio Read Information Answer Compare CBLM 20 minutes

risks n Sheet 1.2-3 on the Self check your Laptop
manageme 11. Seminar Hygiene risks 1.2-3 answers Projector
nt 12. Lecture/ Table
management with wares
Discussion
Answer Key
1.2-3
N. ASSESSMENT PLAN

January 5, 2022
Written, oral examination and demonstration on Observing Workplace Hygiene Procedures

in accordance with the standard requirements of HOUSEEKEEPING NC II.
O. TEACHER’S SELF-REFLECTION ON THE SESSION

Date: Date:
SESSION PLAN
Sector Tourism
Unit of Competency PERFORM COMPUTER OPERATIONS

January 5, 2022
Module Title PERFORMING COMPUTER OPERATIONS

20. Plan and prepare for task to be undertaken
21. input data into computer
22. Access information using computer
23. Produce/output data using computer system
24. Maintain computer equipment and systems
Introduction
This unit covers the knowledge, skills and attitudes and values needed to perform computer operations which
includes inputting, accessing, producing and transferring data using the appropriate hardware and software
P. LEARNING ACITIVITIES
LO 1: Plan and prepare for task to be undertaken
Resource
s
 Types of 21. Self-Paced Read Answer Compare CBLM 20 minutes
computer Instruction Information Self check your Telephone
and basic 22. Lecture Sheet 1. 1-1 reservatio
1.1-1 answers n
features of 23. Demonstration on Types of
with Logbook
different 24. Role-Play computer
and basic Answer Key
system
features of 1.1-1
different
system
 Plain parts of 21. Self-Paced Read Answer Compare CBLM 20 minutes
computer Instruction Information Self check your Telephone

January 5, 2022
22. Lecture Sheet 1. 1-2 1.1-2 answers reservatio

23. Demonstration on Plain with n
24. Role-Play parts of Logbook
Answer Key
computer
1.1-2
 Storage and 17. Self-Paced Read Answer Compare CBLM 20 minutes

devices and Instruction Information Self check your Telephone
basic 18. Lecture Sheet 1. 1-3 reservatio
1.1-3 answers n
categories of 19. Demonstration on Storage
with Logbook
memories 20. Role-Play and devices
and basic Answer Key
categories of 1.1-3
memories
 Types of 17. Self-Paced Read Answer Compare CBLM 20 minutes

Software Instruction Information Self check your Telephone
1.1-4 answers n
19. Demonstration on Types of
with Logbook
20. Role-Play Software
Answer Key
1.1-4
LO 2 input Data into computer
s

January 5, 2022
 Standard 11. Lecture  Read Answer Compare CBLM 20 minutes

computer 12. Discussion Informatio Self check your Laptop
operating n Sheet 1. 1.2-1 answers Projector
procedures 2-1 with
Standard
Answer Key
computer
operating 1.2-
procedure
s
 Main types of 16. Demonstration Read Answer Compare CBLM 20 minutes

computer 17. Lecture Information Self check your Laptop
18. Self-Paced Sheet 1.2-2 1.2-2 answers Projector
Instructions Table
on Main with wares
types of Answer Key
computer 1.2-
 Storage 13. Demonstration Read Answer Compare CBLM 20 minutes

devices 14. Seminar Information Self check your Laptop
15. Lecture/Discussion Sheet 1.2-3 1.2-3 answers Projector
Table
on the with wares

January 5, 2022
Storage Answer Key

devices 1.2-3
LO3 Access information using computer

s
 Basic 13. Demonstration Read Answer Compare CBLM 20 minutes
ergonomics 14. Lecture/ Information Self check your Laptop
of keyboard Discussion Sheet 1.3-1 1.3-1 answers Projector
15.Self-Paced Instruction Table
and on Basic with wares
computer ergonomics Answer Key
use of keyboard 1.3-1
and
computer use
 Types of 13. Demonstration  Read Answer Compare CBLM 20 minutes
viruses 14. Discussion/ Informati Self check your Laptop
Lecture on Sheet 1.3-2 answers Projector
15. Self-Faced 1.3-2 on Table
with wares
Instruction Types of
viruses Answer Key
1.3-2

January 5, 2022
LO4 Produce output/data using computer

s
 Entering 7. Demonstration Read Answer Compare CBLM 20 minutes
and saving 8. Discussion/Lecture Information Self check your
data Sheet 1. 4-1 1.4-1 answers
method on • with
Answer Key
Entering and 1.4-1
saving data
method
 Printing 10. Demonstration  Read Answer Compare CBLM 20 minutes

properties 11. Lecture/ Infor Self check your
and Discussion matio 1.4-2 answers
methods 12. Simulation n with
Sheet
Answer Key
1. 4-
2 on 1.4-2
Printi
ng
prope
rties

January 5, 2022
and
meth
ods
Q. ASSESSMENT PLAN
Written, oral examination and demonstration on PERFORMING COMPUTER OPERATIONS

in accordance with the standard requirements of HOUSEKEEPING NC II.
R. TEACHER’S SELF-REFLECTION ON THE SESSION

Date: Date:
Sector: Tourism
Qualification Title: Housekeeping NCII

January 5, 2022
Core Competency:
Learning Outcome:
1.Provide housekeeping services to guests
2.Clean and prepare rooms for incoming guests
3.Provide valet/butler service
4.Laundry linen and guest clothes
5.Clean public areas, facilities, and equipment
6.Deal with/handle intoxicated guests
A. Introduction
This course is designed to enhance the knowledge, skills, and attitude in Housekeeping specifically it covers, to
provide housekeeping services to guest, prepare room for guest, clean premises, provide valet service, launder linen and guest
clothes.
Unit of Competency: Provide Housekeeping Services to Guests

January 5, 2022
Module Title: Providing Housekeeping Services to Guests

LO 1. RECEIVE HOUSEKEEPING
REQUESTS
1.1-1 Accept
housekeeping Lecture Read Information Answer Self- Competency-
requests from Sheet 1.1 Check Compare to Based Learning 19 hrs.
guests Demonstration 1.1 Answer Material
1.1-2. Details of Sheet 1.1
Requests Perform Task Materials in Task
1.1-3. Apologies Sheet Sheet
for delayed 1.1
services

January 5, 2022
LO 2. PROVIDE/SERVICE HOUSEKEEPING REQUESTS

1.2-1 Service/item
obtained through Answer Self- Competency-
liaison Lecture Read Information Check Compare to Based
1.2-2 Required Sheet 1.2 1.2 Answer Sheet 1.2 Learning Material 19 hrs.
items in guest Demonstration
room Perform Task Materials
Sheet indicated in Task
1.2-3 Equipment
set up in guest 1.2 Sheet
room
1.2-4 Requested
items removed in
guest room
LO 3. PROVIDE ADVICE TO GUEST


January 5, 2022
1.3-1 Service and

items available
through the
housekeeping Lecture Answer Self- 19 hrs.
department. Read Information Check Compare to Competency-
1.3-2 Advise on Demonstration Sheet 1.3 1.3 Answer Based
the use of items Sheet 1.3 Learning Material
dent to rooms.
1.3-3 Demonstrate
proper use of items
sent to rooms
1.3-4 Liaise with
other staff to
provide
supplementary
advice.

January 5, 2022

LO 4. LIAISE WITH OTHER
DEPARTMENTS
1.4-1 Malfunction
report Lecture
1.4-2 Suspicious Read Information Answer Self- Compare to Competency- 18 hrs.
items or situations Demonstration Sheet 1.4 Check Answer Sheet Based Learning
1.4-3. Planning in 1.4 1.3 Material
Housekeeping

January 5, 2022
Date Developed:
Unit of Competency: Clean and Prepare Rooms for Incoming Guests
Module Title: Cleaning and Preparing Rooms for Incoming Guests

LO 1. SET UP EQUIPMENT AND
TROLLEYS
2.1-1 Cleaning Lecture
supplies and Read Information Answer Self- Compare to Competency- 13 hrs.
equipment for Demonstration Sheet 2.1 Check Answer Sheet Based Learning
servicing. 2.1 2.1 Material
2.1-2 Adequate
supplies for .
trolleys
LO 2. ACCESS ROOMS FOR

SERVICING
2.2-1 Making and
delivering room Lecture Read Information Answer Self- Compare to Competency-
service in a hotel Sheet 2.2 Check Answer Sheet Based Learning 13 hrs.
2.2-2 Guest room Demonstration 2.2 2.2 Material
accessibility for
room service

January 5, 2022
LO 3. MAKE UP
BEDS

January 5, 2022
2.3-1 Stripping a
bed 2.3-2 Lecture Competency-
Segregation of Read Information Answer Self- Compare to Based Learning
items with Demonstration Sheet 2.3 Check Answer Material 13 hrs.
damage or stains 2.3 Sheet 2.3
2.3-3 Replacing of Materials
bed linens Perform Task indicated in
Sheet Task Sheet
2.3
LO 4. CLEAN AND CLEAR ROOMS

2.4-1 Cleaning
fixtures and Lecture
fittings 2.4-2 Read Information Answer Self- Compare to Competency- 13 hrs.
Pests in room Demonstration Sheet 2.4 Check Answer Based
2.4-3 Rooms’ 2.4 Sheet 2.4 Learning Material
defects checking
2.4-4 Collecting
and storing of
guests left
valuables.
LO 5. CLEAN AND STORE TROLLEYS AND EQUIPMENT


Session Plan for HOUSEKEEPING NC January 5, 2022
II Developed by: Issued by:
ERICKSON S. VILLAMAYOR, Page 52 of 68
Module Title: Dealing With/Handling LPT
Intoxicated Guests
2.5-1 Cleaning the

housekeeping
trolley
2.5-2 Correct Lecture Read Information Answer Self- Compare to Competency- 13 hrs.
storing of all items Sheet 2.5 Check Answer Sheet 2.4 Based Learning
2.5-3 Demonstration 2.5 Material
Checking/reordering
of supplies and Perform Task Materials
items. Sheet indicated in Task
2.5
2.5-4 Carried out Sheet
turn over procedure
for next shift

II
Developed by: Issued by:
Intoxicated Guests
Unit of Competency: Provide Valet/Butler Service
Module Title: Providing Valet/Butler Service

LO 1. PROVIDE VALET SERVICES TO
GUESTS
3.1-1 Basic Roles
in Valet Service in Lecture
the Read Information Answer Self-Check Compare to Competency-Based 20 hrs.
Philippine Demonstration Sheet 3.1 3.1 Answer Learning Material
Hospitality Sheet 3.1
Industry
3.1-2 Basic
Services
Offered by a Hotel
Butler
3.1-3 Preparing
the guest room
LO 2. DISPLAY PROFESSIONAL VALE/BUTLER

STANDARDS

Intoxicated Guests
3.2-1 Building
guest rapport Lecture Competency-
through oral and Read Information Answer Self- Compare to Based Learning 20 hrs.
written Demonstration Sheet 3.2 Check Answer Material
communication 3.2 Sheet 3.1
3.2-2 Accessed
to knowledge of Materials
Perform Job indicated in
guest’s
Sheet Job Sheet
3.2
records to provide
personalized
services 3.2-3
Grooming
standards of a
Butler
LO 3. CARE FOR GUEST PROPERTY


II
Intoxicated Guests
3.3-1 Packing
and unpacking of
guest things Lecture Read Information Answer Self- Compare to Competency- 20 hrs.
3.3-2 Cleaning of Sheet 3.3 Check Answer Based
Guest Shoes Demonstration 3.3 Sheet 3.1 Learning Material
3.3-3 Basic
darning and Perform Job Materials
mending for Sheet indicated in Job
clothing 3.3 Sheet
3.3-4 Pressing
and presenting
clothes
Date Developed:
Unit of Competency: Laundry Linen and Guest Clothes

Intoxicated Guests
Module Title: Laundering Linen and Guest Clothes

LO 1. COLLECT LAUNDRY FOR
LAUNDERING
4.1-1 Picking Lecture Read Information Compare to Competency-Based
up of guest Sheet 4.1 Answer Self-Check Answer Learning Material 18 hrs.
clothes 4.1-2 Demonstration 4.1 Sheet 4.1
Pickup of
inhouse items
LO 2. PERFORM LAUNDERING
FUNCTIONS

II
Intoxicated Guests

4.2-1 Sorting
items lodged for
laundering 4.2-2
Assessing stains
on items Lecture Read Information Answer Self- Compare to Competency- 18 hrs.
4.2-3 Proper Sheet 4.2 Check Answer Based
laundry methods Demonstration 4.2 Sheet 4.2 Learning Material
for fabric, dye
fastness, degree Perform Job Materials
of spoilage and Sheet indicated in Job
washing 4.2 Sheet
instructions 4.2-4
Operating laundry
equipment
4.2-5 Effect
repairing
LO 3. PROCESS LAUNDERED ITEMS


Intoxicated Guests
4.3-1 Performing
post-cleaning
laundry activities Lecture Read Information Answer Self- Compare to Competency- 19 hrs.
4.3-2 Processing Sheet 4.3 Check Answer Based
internal record Demonstration 4.3 Sheet 4.3 Learning Material
and billing
instructions 4.3-3
Producing internal
laundry reports
LO 4. RETURN LAUNDERED ITEM

4.4-1 Delivering Lecture Read Information Answer Self- Compare to Competency- 15 hrs.
guest clothes Sheet 4.4 Check Answer Based
4.4-2 Delivering Demonstration 4.4 Sheet 4.3 Learning Material
inhouse items Perform Task Materials
Sheet indicated in
4.4 Job Sheet

II
Intoxicated Guests
Date Developed:
Unit of Competency: Clean Public Areas, Facilities and Equipment
Module Title: Cleaning Public Areas, Facilities and Equipment

LO 1. SELECT AND SET UP EQUIPMENTS AND
MATERIALS
5.1-1 Proper
equipment
according to type
of cleaning 5.1-2
Check equipment Lecture Read Information Answer Self- Compare to Competency- 19 hrs.
if clean and safe to Sheet 5.1 Check Answer Sheet 5.1 Based Learning
use Demonstration 5.1 Material
5.1-3 Proper use
and preparation of Perform Operation Materials
Sheet 5.1 indicated in
wet cleaning
agents and Operation Sheet
chemicals
requirements
5.1-4 Use of
protective clothing

Intoxicated Guests
LO 2. APPLY CLEANING
TECHNIQUE
5.2-1 Apply
leather
upholstery
cleaning Read Information Answer Self- Compare to Competency-
techniques Lecture Sheet 5.2 Check Answer Sheet Based Learning
5.2-2 Apply 5.2 5.2 Material 18 hrs.
fabric Demonstration
upholstery
cleaning
techniques
5.2-3 Apply
ceilings, surfaces,
and fittings
cleaning
techniques 5.2-4
Apply high level
cleaning
techniques 5.2-5
Properly clean
and store of
equipment

II
Intoxicated Guests
LO 3. CLEAN DRY AND WET AREAS

5.3-1 Proper
cleaning in
carpeted stairs Competency-
5.3-2 Proper use Lecture Read Information Answer Self- Compare to Based 17 hrs.
of cleaning Sheet 5.3 Check Answer Sheet Learning Material
agents and Demonstration 5.3 5.3
chemicals on Materials
Perform Job indicated in
specific areas
Sheet Job Sheet
5.3-3 Safely used
5.3
of equipment
5.3-4 Disposal of
used chemicals
and garbage

Intoxicated Guests
LO 4. MAINTAIN AND STORE CLEANING EQUIPMENT AND CHEMICALS

5.4-1 Clean
equipment after
use Lecture Read Information
5.4-2 Routine Sheet 5.4 Answer Self- Compare to Competency- 16 hrs.
preventive Demonstration Check Answer Sheet 5.4 Based Learning
maintenance 5.4 Material
5.4-3 Report of
defects
5.4-4 Proper store
equipment and
ready for re-use
5.4-5 Proper store
and control
chemicals

II
Intoxicated Guests
Unit of Competency: Deal With/Handle Intoxicated Guests
Module Title: Dealing With/Handling Intoxicated Guests

LO 1. DETERMINE THE LEVEL OF INTOXICATION
6.1-1 Intoxication
levels of Lecture Read Information Answer Self- Compare to Competency-
customers 6.1-2 Sheet 6.1 Check Answer Sheet Based Learning 20 hrs.
Assistance to Demonstration 6.1 6.1 Material
intoxicated
customers 6.1-3 Perform Task
Liaison to an Materials
Sheet indicated in Task
appropriate
6.1
person during Sheet
difficult situations

Intoxicated Guests
LO 2. APPLY APPROPRIATE
PROCEDURE
6.2-1 Apply
procedure Lecture Competency-
appropriate to the Read Information Answer Self- Compare to Based 20 hrs.
situation Demonstration Sheet 6.2 Check Answer Sheet 6.2 Learning Material
6.2-2 Explaining 6.2
the position to the Materials
customer Perform Task indicated in Task
Sheet Sheet
6.2-3 Assisting
customer to leave 6.2

II
Intoxicated Guests
LO 3. COMPLY WITH LEGISLATION

6.3-1 Dealing with
intoxicated Lecture Answer Self- Compare to Competency-
persons Read Information Check Answer Based 20 hrs.
appropriately Demonstration Sheet 6.3 6.3 Sheet 6.3 Learning Material
6.3-2 Dealing with
underage drinkers Perform Task Materials
6.3-3 Complying Sheet indicated in Task
with legislative 6.3 Sheet
requirements
A. ASSESSMENT PLAN
1. Demonstration
2. Oral Questioning
3. Observation

B. TEACHER’S SELF REFLECTION ON THE SESSION
This plan made me realize how vital the proper procedure and techniques are in HOUSEKEEPING NC II

Intoxicated Guests
Prepared by:
ERICKSON S. VILLAMAYOR
Trainer
Date:

II
Intoxicated Guests

Intoxicated Guests

1 Session Plan HSK

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PAMBAYANG KOLEHIYO NG MAUBAN

Brgy. Polo Mauban, Quezon

Qualification Title HOUSEKEEPING NC II

Unit of Competency PARTICIPATE IN WORKPLACE COMMUNICATION

Module Title PARTICIPATING IN WORKPLACE COMMUNICATION

1. Obtain and convey workplace information

Learning Content Methods Presentation Practice Feedback Resources Time

 Workplace 1. Self-Paced Instruction Read Answer Compare CBLM 3 hrs.

Date Developed: Document No.

definition Answer Key reservation

 Organizational 1. Self-Paced Read Answer Compare CBLM

 Speech 1. Self-Paced Read Answer Compare CBLM

Date Developed: Document No.

 Medium of 1. Self-Paced Read Answer Compare CBLM

LO 2 Speak English at a basic operational level

Learning Content Methods Resources

 Parts of 1. Lecture Read Answer Compare CBLM 1 hr

 Grammar and 1. Demonstration Read Answer Compare CBLM

Date Developed: Document No.

on Grammar with Projector

 Different 1. Demonstration Read Answer Compare CBLM

 Routine 1. Demonstration Read Answer Compare CBLM

Date Developed: Document No.

LO3 Participate in workplace meetings and discussions

Learning Content Methods Resources

 Meetings 1. Demonstration Read Answer Compare CBLM 1 hr

 Information 1. Demonstration  Read Answer Compare CBLM

Date Developed: Document No.

Informatio Answer Key Projector

 Record 1. Demonstration Read Answer Compare CBLM

 Work 1. Demonstration Read Answer Compare CBLM

Date Developed: Document No.

 Work Ethics 1. Demonstration Read Answer Compare CBLM

LO4 Complete relevant work related documents

Learning Content Methods Resources

 Basic 1. Demonstration Read Answer Compare CBLM 1 hr

Date Developed: Document No.

Mathematics Answer Key

 Estimation 1. Demonstration Read Answer Compare CBLM

Date Developed: Document No.

 Different 1. Demonstration Read Answer Compare

C. TEACHER’S SELF-REFLECTION ON THE SESSION

Date Developed: Document No.

Prepared by: Noted by:

ERICKSON S. VILLAMAYOR, LPT Prof. FE D. NAVA

Facilitator Department Head

Date Developed: Document No.

5. Work in socially diverse environment

LO 1: Obtain and convey workplace information

LO 2 Identify own role and responsibility within team

Date Developed: Document No.

Learning Content Methods Resource

 Team 1. Demonstration Read Answer Compare CBLM 20 minutes

 Group 1. Demonstration Read Answer Compare CBLM 20 minutes

Date Developed: Document No.

Different Key 1.2-3 wares

 Reporting 1. Demonstration Read Answer Compare CBLM 20 minutes

 Information 1. Demonstration  Read Answer Compare CBLM 20 minutes

Date Developed: Document No.

disseminatio 2. Discussion/Lecture Informatio Self check your Laptop

 Record 1. Demonstration Read Answer Compare CBLM 20 minutes

 Work 1. Demonstration Read Answer Compare CBLM 20 minutes

 Work 1. Demonstration Read Answer Compare CBLM 20 minutes