SESSION PLAN

Sector : HEALTH, SOCIAL AND OTHER COMMUNITY DEVELOPMENT SERVICES

Qualification Title : BOOKKEEPING NC III
Unit of Competency : LEAD WORKPLACE COMUNICATION
Module Title : LEADING WORKPLACE COMMUNICATION

Learning Outcomes:
1. Communicate information about workplace processes
2. Lead workplace discussions
3. Identify and communicate issues arising in the workplace

A. INTRODUCTION
This module covers the knowledge, skills and attitudes required to prepare different reports required in the workplace.
B. LEARNING ACTIVITIES

LO 1: Communicate information about workplace processes.

Learning Content Methods Presentation Practice Feedback Resources Time

1. Method of Self-paced/  Read Information  Answer self-  Compare to CBLM 3

Communication modular Sheet No. 1.1-1 check no. 1.1-1 answer sheet hours
Paper
2. Communication Discussion no. 1.1-1
Learning
Skills  Perform Task  Compare to
Role play Materials
3. Communication Sheet no. 1.1-1 Performance
Brainstorming Criteria Pencil
Tools
Checklist no. Eraser
4. Questioning 1.1-1
Techniques

LO 2: Lead workplace discussions

Learning Content Methods Presentation Practice Feedback Resources Time

1. Method/ Self-paced/  Read Information  Answer self-  Compare to CBLM 2

Techniques of modular Sheet No. 1.2-1 check no. 1.2-1 answer sheet hours
Paper
Discussion no. 1.2-1
Discussion Learning
2. How to Lead  Perform Task  Compare to
Role play Materials
Discussion Sheet no. 1.2-1 Performance
Brainstorming Criteria Pencil
3. How to Solicit
Response Checklist no. Eraser
1.2-1
LO 3: Identify and communicate issues arising in the workplace

Learning Content Methods Presentation Practice Feedback Resources Time

1. Identify Problems Self-paced/  Read Information  Answer self-  Compare to CBLM 3

and Issues modular Sheet No. 1.3-1 check no. 1.3-1 answer sheet hours
Paper
2. Organizing Discussion no. 1.3-1
Learning
Information on  Perform Task  Compare to
Case study Materials
Problem and Sheet no. 1.3-1 Performance
Issues Brainstorming Criteria Pencil
3. Relating Checklist no. Eraser
Problems and 1.3-1
Issues
4. Communication
Barriers Affecting
Workplace
Discussion
C. Assessment Plan
Written Test: Questions on:
 Communication skills and tools
 Method of communication
 Question techniques
Performance Test: Will include:
 Role play in communicating information about workplace communication
 Role play in workplace discussions
 Case study in identifying and communication issues arising in the workplace

D. TEACHER’S SELF-REFLECTION OF THE SESSION

Prepared by: Arnel C. Himzon