Professional Documents
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Subject Matter
Sandra Böttiger
Senior Project Manager
Sandra von Sandra Böttiger
Datum: 2021.11.04
Expert B. Braun Avitum AG Böttiger 17:07:13 +01'00'
Digital unterschrieben
Reviewed André Dörr
Subject Matter
Expert
Project Manager
B. Braun Melsungen AG
doeradde von doeradde
Datum: 2021.11.05
13:35:06 +01'00'
Digital unterschrieben
Reviewed Ihab Mostafa
Subject Matter
Expert
Head of Project Management Office
B. Braun Medical AG
mostihch von mostihch
Datum: 2021.11.15
08:31:41 +01'00'
Digital unterschrieben
Reviewed Uta Giordano SCHMUTD von SCHMUTDE
Subject Matter Senior Project Manager Datum: 2021.11.15
Expert B. Braun Aesculap AG E 08:38:37 +01'00'
Mazdak Mahdavi-Azar Digital unterschrieben
Approved Senior Manager corporate Project von mahdmade
CKN Leader Management Office mahdmade Datum: 2021.11.15
B. Braun SE 15:36:06 +01'00'
Table of Contents
Page
1 INTRODUCTION ...................................................................................................................................... 3
1.1 DOCUMENT OWNERSHIP & AUTHORITY.............................................................................................. 3
1.2 PURPOSE & SCOPE .......................................................................................................................... 3
1.3 RELATIONSHIP TO OTHER DOCUMENTS ............................................................................................. 3
2 OVERVIEW .............................................................................................................................................. 3
3 PROJECT RESOURCE MANAGEMENT PROCESS ............................................................................. 5
3.1 PROJECT RESOURCE MANAGEMENT PROCESS FROM DI1 TO DI5 AND AT PHASE GATES
(FOCUS ON STRATEGIC RESOURCE PLANNING) ................................................................................. 5
3.2 OPERATIVE / CONTINUOUS RESOURCE MANAGEMENT PROCESS ........................................................ 8
4 RESOURCE MANAGEMENT ROLES AND RESPONSIBILITIES ....................................................... 10
5 THE RELATIONSHIP BETWEEN RESOURCE POOLS, EXECUTION PORTFOLIOS & PXC’S ....... 12
5.1 RESOURCE BREAKDOWN STRUCTURE (RBS) .................................................................................. 12
5.2 CRITERIA FOR DEFINING RESOURCE POOLS AND EXECUTION PORTFOLIOS ........................................ 12
5.3 RESOURCE POOLS ......................................................................................................................... 13
5.4 EXECUTION PORTFOLIOS & PROJECT EXECUTION COMMITTEES (PXC’S) .......................................... 13
6 PROJECT EXECUTION CAPACITY FEEDBACK - FOCUS, ACTIVE & BACKLOG PROJECTS ..... 15
7 MANAGING & COMMUNICATING RESOURCE CONSTRAINTS (VIA HEAT MAPS) ....................... 16
8 GLOSSARY & ACRONYMS ................................................................................................................. 19
M1 VERSION HISTORY .............................................................................................................................. 19
M2 CHANGE SUMMARY ............................................................................................................................ 19
1 INTRODUCTION
2 OVERVIEW
Project resource management in combination with project portfolio management is a key success
factor in business and project success. Project resource management is not only a strategic but also
an important operative task (overview provided in figure 2.1).
The strategic alignment of project portfolio and resources aims to gain oversight on;
how many and which projects can the organization handle with the available resources
any significant resource gaps that would block the execution of mandatory / high priority
projects
when sufficient free resource capacities are available to start new project(s)
when the project results are delivered (schedule predictability for projects based on their
priorities and priority driven resource control ensures that high priority (focus) projects meet
their schedule targets)
The operative / continuous resource management deals with project variability and changes in
resource demands during project execution at project level and has to ensure that the available
resources are controlled and utilized in most efficient and effective way to move the projects forward.
Project and resource management success are depending on
adequate and up-to-date resource demand planning at project level
active resource management via resource manager role in functional organizations
prevention of over-commitment of resources from functional organizations
early identification of resource bottlenecks to implement countermeasures
timely resource (re)allocation decision making
3.1 PROJECT RESOURCE MANAGEMENT PROCESS FROM DI1 TO DI5 AND AT PHASE GATES
(FOCUS ON STRATEGIC RESOURCE PLANNING)
During the acquisition cycle of a project certain repeating key principles apply for resource
management. Resource planning for projects is based on rolling-wave planning. Resources for the
next project phase are planned in detail while resources for the entire project are estimated /
forecasted in a more high-level approach. An overview on the process is provided in figure 3-1.
Figure 3-1 Overview on Project Resource Management Process from DI1 to DI5
In the early stages of project portfolio management prior to DI3 the following applies:
In Requirements Definition Phase (DI1) no resource estimating / planning for the upcoming
project is done
In Project Approval & Definition Phase (DI2) the resource demands for the entire project are
estimated at high-level (highlevel tasks, high level areas of work), in addition the resources for
the next project phase (Project Initiation) are planned in more detail (work package level) (as
needed). Planning and resource estimation is done by the Portfolio Manager (PfMgr) and/or
future Project Manager (PM) (if assigned) in close alignment with the relevant resource
managers. Resource Engagement Requests are sent by the PM (if assigned) or PfMgr in PEM
IT to the concerned resource managers.
At DI2 (Project Approval) the resource related doability / feasibility for the entire project is
checked and confirmed. Furthermore, resources for the next project phase are allocated and
assigned and their required resource capacity is planned, approved and committed based on
planning on work package level in more detail (accordingly resource engagement requests are
approved by the resource managers in the PEM IT system).
Output DI2:
a) Resource Engagement Requests for resources for the entire project (beyond next phase)
at generic resource level / team resource level are committed by the resource manager. If
needed, critical key resources (experts) are planned long-term and are committed by the
resource manager.
b) Resource Engagement Requests for the next project phase at the level of named
resources and/or generic resource level / team resource level (if not possible otherwise)
are committed by the resource manager.
c) A GO decision (DI2) by the Portfolio Manager starts the project initiation under the lead of
the Project Manager
During Project Realization phase(s) (from DI3 approval) onwards, this means:
during project realization (DI4) the project manager together with the project team sets up the
WBS and the Team members / SMEs estimate resource demands and duration per
task/activity/work package, the project manager aggregates all planning data.
resource planning for projects is based on rolling-wave planning. Resources for the next
project phase are planned in detail while resources for the entire project are estimated /
forecasted in a more high-level approach
at every Phase Gates the resource forecast at high-level (highlevel tasks, high level areas of
work) for the entire project is re-checked, re-confirmed. The resources for the next project
phase are planned in more detail (at work package / task level) by the project manager
together with the project team members and in close alignment with the relevant resource
managers (according (updated) resource engagement requests are approved by the resource
managers in the PEM IT system)
Output during DI4 / at phase gates:
a) Resource Engagement Requests for resources for the entire project (beyond next phase)
at generic resource level / team resource level are committed by the resource manager. If
needed, key resources (experts) are planned long-term and are committed by the
resource manager.
b) Resource Engagement Requests for the next project phase at the level of named
resources and/or generic resource level / team resource level (if not possible otherwise)
are committed by the resource manager.
c) From DI3 approval onwards the regular operative / continuous resource management
process to deal with project variability and changes in resource demands during project
execution starts in regular monthly control cycles (see section 3.2)
In the PEM IT System, resource demands / capacities are recommended to be planned and
managed at a level of labour hours / months. Higher granularity (day-to-day resource management)
is not intended and has to be handled outside the PEM IT system.
Figure 3-2 Simplified overview on operative continuous Resource Management Process from DI3
approval onwards
At resource pool level, the resource manager maintains the resource capacity / utilization as well as
significant un-availabilities / limitations for the resource pool up to date on a regular base. Resource
Managers are responsible to maintain these data via the so-called baseload data for their resources
in the PEM IT system (baseload planning). All data show up in the resource manager’s resource
utilization report in the PEM IT system.
At project level as part of the regular monitoring and controlling for the current project phase the
project manager requests regular feedback on progress of project tasks, required resource efforts to
complete project tasks, time to completion of project tasks and un-availabilities / limitations from the
project team members. In addition, tasks so far assigned to generic resources shall be reassigned to
named resources. The project manager regularly updates the project schedule as well as the
detailed project resource plan. The scope of this monitoring activities at resource level should be at
least on a 3-months rolling look-ahead period.
In case of changes to the approved resource demands the project manager follows up with the
concerned resource manager and sends updated resource engagement requests.
It is recommended to focus on significant changes (recommendation at least > ±40 hours / months)
to the approved resources for the current phase in order to prevent over-administration. In addition
for the monthly cycles an aligned due date should be defined for the PMs to forward their (updated)
resource requests to the concerned resource managers (recommended due date: every 15th of the
month, along with regular project reporting). This enables the resource managers to process all
incoming requests for the month in one block with complete overview on all demands and priorities
and prevents inefficiencies through perpetual adjustments and iterations. In extraordinary cases a
Project Manager can contact a Resource Manager independently from the regular cycle in order to
align on urgent / short notice resource demands and follows through with the according resource
engagement requests.
The resource manager reviews and checks accordingly and identifies measures in alignment with
the project manager to deal with the changes under consideration of project priorities. In case
resource manager and project manager are able to define measures without impact on any other
project, the updated resources are approved, the project schedule / resource plan is updated and the
project work is continued without any further escalation. If the measures identified have impact on
other (most likely lower priority projects) or no countermeasure was identified the resource manager
escalates the resource constraint issue to the Project Execution Committee (PxC).By responding to
the incoming resource engagement requests in PEM-IT the resource managers provide regular and
transparent feedback on their capacity to deliver the projects (classification as Focus (F), Active (A),
or Backlog (B) in the PEM IT System) to the responsible Project Execution Committee (PxC) for
further follow-up.
The PxC meets in regular time intervals in order to support resource managers and identify and
implement options to resolve resource constraint issues (e.g. by allocating adequate resources from
other resource pools with free capacity to the project, by re-allocating resources from lower priority
projects, by procuring additional resources etc.).
Feedback of Resource Managers (and PxCs as needed) and the according response to the resource
engagement requests are provided to the PMs until end of the month.
The PxC consolidates the Project Execution Capacity feedback (F, A, B) across the resource pools
included in its execution portfolio and provides regular updates to the Project Portfolio Management
Teams (PfMTs) via the according FAB heat map.
Based on the Project Execution Priority feedbacks (F, A, B) received from the multiple PxCs the
PfMTs decides to delay, put on hold, or reprioritize projects.
Framework & guiding principles for regular operative / continuous resource management
focus on current approved project phase
3 months rolling look-ahead period (at least)
Project Managers forward updated / changed project resource demands > ±40 h / month by
every 15th of a month to resource managers
for urgent / short notice resource demands a PM can contact a resource manager
independently from the monthly regular cycle
resource manager forwards significant changes on reduced availability of resources to be
provided to a project to the project manager
countermeasures on changes on resource demands for a project with impact on other projects
are escalated to the Project Execution Committee (PxC)
feedback of Resource Managers (and PxCs as needed) and the according response to the
resource engagement requests are provided to the PMs until end of the month.
Figure 5-1 Principles for setting up the Resource Breakdown Structure (RBS)
Resource Pools are the lowest level in the RBS. Resource pools in PEM IT do not have to be 100%
in line with organizational structures but should meet the needs of PEM resource management
principles (see below).
The RBS is set up and maintained by the responsible PMO organization(s) together with the
resource managers. The overall governance and administration of the RBS in PEM-IT is done
centrally by the corporate PMO.
Figure 5-2 Relationship between Resource Pools and Project Execution Committees (PxCs)
In the PEM IT system Resource Pools are searched by Project Managers / users via attributes:
Function – Qualifier - Resource Pool Short Name - Description (what do they do?)
The resource manager of a resource pool is responsible to maintain the resource capacity /
utilization as well as significant unavailabilities / limitations for the resource pool up to date on a
regular base. Unavailabilities and capacities for non-project work are managed via baseload of a
particular resource.
Resource managers provide regular feedback to the responsible Project Execution Committee (PxC)
on their capacity to deliver the projects requested by responding to resource engagement requests
from project managers. Through this the projects are classified as Focus, Active, or Backlog in the
PEM IT System.
A number of PxC’s can be formed on sites to address particular types of projects involving relevant
groups of resource managers (it is not required / necessarily practical that one PxC addresses all
projects for a large complex site or region).
The PxC is responsible for responding to the project priorities set in Managed Portfolios by applying
resources & resolving resource constraints as effectively as possible within an Execution Portfolio.
As such, the PxC is comprised of members who;
are Resource Managers (functional line management) responsible for execution of portions of
the work
have authority to make decisions concerning commitment of resources
may be heads of departments, CoE’s or business areas
provide administrative support for the Execution Portfolio
Note that the PxC is a role which can be fulfilled by an established committee of some other name
that has appropriate membership and authority to perform the PxC tasks. It may also be the case
that the PfMT and PxC roles are performed by the same group of people.
During the different stages of the acquisition lifecycle the Project Execution Capacity Feedback
(Focus, Active, Backlog) has different implications / perspectives:
Prior to/at DI2 (level of data accuracy is rather low) the F, A, B traffic light per resource pool
represents a high-level implication of resource availability for the entire project.
The general resource-related doability / feasibility for the project is checked
Strategic decision making at portfolio level to start new projects only if sufficient resources
are available is supported.
From DI3 onwards and in particular after planning by the project team the F, A, B traffic light per
resource pool represent more accurate data as the planning level in the project is more granular
especially for the current phase and the 3-months rolling look-ahead period.
In order to support both, the strategic as well as operative resource management process,
PEM-IT system enables to “Pick a Date Range” in order to focus on the more accurate short-
term period as well as to gain overview via a long-term view (the resource demand data and
resulting traffic lights are aggregated and re-calculated automatically in the PEM IT system
depending on the date range selected)
Projects, PfMT’s and Project Business Owners see the resulting Execution Capacity reported as
Focus, Active or Backlog per resource pool. This feedback results in an aggregated so-called FAB
heat map per managed portfolio. Based on the FAB heat map, projects which may not have
sufficient resources to meet the business needs can be identified and the organization can take
action to resolve the resource conflicts. In figure 7-2 an example for non-optimized and optimized
FAB heat map for one managed portfolio is shown.
Depending on the way organizations define and set up their Managed Porfolios as well as their
Resource Pools and Project Execution Committees the complexity increases in case the resource
pools provide their resources to projects within multiple managed portfolios with independent
managed priorities.
In conclusion, Project Execution Committees have different options to optimize their resource
utilization between managed portfolios. Two exemplary cases for one Execution Portfolio are shown
in figure 7-3.
Such topics have to be managed as they occur case specific through communication and alignment
triggered by the PxC between the concernced managed portfolios with the portfolio managers,
PfMTs and Business Owners (management by exception).
In order to manage the complexity and ensure the ability to apply the defined resource management
and heat map approach, the following recommendations are provided to organizations when setting
up their structure for Managed Portfolios, Resource Pools and Project Execution Committee(s):
prevent to set-up too many managed portfolios within an organization in order to limit the
resource escalations between those managed portfolios
set up and compose resource pools with resources of similar skills to support resource
constraint resolution
rather split resource pools by taking into account e.g. the project types they work for (e.g.
R&D projects, sustaining projects, maintenance projects) to limit the link to too many
managed portfolios
Acronym Description
Acquisition Cycle Projects are vehicles to convert an idea or need and to acquire a new
product, service or result. Executing the project brings the deliverables into
the business where they are applied. The Acquisition Cycle (‘3 Egg model’)
shows one pass through the loop and visualizes how projects & project
portfolios relate to the business. The Degree of Implementation (DI) is a
generic means of describing the progress through the acquisition cycle.
RBS Resource Breakdown Structure, technical set up in PEM-IT that reflects the
organizational breakdown of resources, refer
PxC Project Execution Committee, a group of resource managers set up in an
(Execution Execution Portfolio in PEM-IT in order to manage project resource constraints
Portfolio) across several / multiple resource pools.
PfMT Portfolio Management Team of a managed portfolio.
F/A/B Project Execution Capacity Feedback, balance between the effort required for
each project (requested by the project managers) and the available resources
per resource pool (committed by the resource managers).
Execution Aggregated heat map view (F / A / B) for a PxC and its resource managers for
Portfolio Report all projects and the involved resource pools across multiple managed
portfolios. Identifies resource constraints for the PxC to focus on.
FAB heat map Aggregated heat map view for PfMTs / Business Owners with focus on all
projects and the involved resource pools for ONE managed portfolio.
Identifies resource constraints for follow up with the PxCs. Base for decision
making to delay, put on hold or cancel lower priority projects.
M1 VERSION HISTORY
M2 CHANGE SUMMARY