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STAFF PRESENT :
Kenneth - Department manager
Nina - Quality Engineer
Harison - Process Engineer
Zakwan - Test Engineer
The minutes were then approved as a correct record and signed by the Chairman.
3) QUALITY ISSUES
The department manager informed that email received from customer, reported a defect on
unit #9516 that have been shipped out regarding missing nut. This issue is repeatedly
happened. Every department denied this issue happened because of their respective
department technician’s careless mistake during doing their job, despite they tried to put the
blame on each other since there is no proof regarding this issue. Due this issue, Mr Kenneth
suggested that every technicians need to write down their name, units’s number and signature
when they finished assembled every single units were made.
4) NEW TECHNICIANS
The department manager informed that there will be 2 new technicians joined each respective
departments in order to assist them in ramping up production of units. But the new tehnicians
were inexperienced and need guidance and mentorship. The department manager asked for
updates on every department, on how they will manage in training their technicians without
affect the company’s target shipment this week.
Every department came up with their own way on how to train their new technicians. For
process department, Mr Harison came up with idea by pairing up the new technicians with
senior technicians and every 2 weeks interval, each of the senior technicians will change their
new technicians in order to let the new technicians learn something from both of the senior
technicians. For test department, Mr Zakwan came up with idea by dividing the teams into 4
groups, and he will restructure his team based on performance by pairing up senior
technicians with inexperienced technicians so that the new technicians could learn many
things from their partner. For quality department, Miss Nina came up with idea by dividing
her teams into 2, which each team consists of 2 senior technicians and 1 new technician, in
order to expose on the job training to the new technicians so that they can get familiar with
the jobscope.
Regarding on upcoming internal audit, Mr Zakwan had meeting with his department in order
to provide the task for his technicians for preparation of internal audit. One of the tasks are to
make sure all specific equipment follow the international standard. Always remind all each
other follow the safety SOP. He also have reminded his technicians to be ready anytime for
upcoming audit.
As for quality department, Miss Nina will do meeting with her technicians and divided task
to all of them regarding to this internal audit. Half of them will organise, sort and scrutinise
for redundancies in documentation and in server. And the other half will be responsible on
keeping the record in orderly manner. She will be cross examined her technicians related to
this internal audit record so that the next Monday, these records are in orderly manner and
ready to be audit.
….………………….
(Chairman)
(Date : 27 July 2020)