PAMFUR

"A new destination to pamper your pets"

MEMBERS:
Acuña, Jamilah
Dichoso, Joana Marie
Diokno, Maicah
Guce, Mark Angelo
Lat, Mark Anthony
Mamaril, Jemma Rose
Orolfo, Joanne
Palo, Althea
Tapalla, Lizs Lyka
BACKGROUND

Pamfur is a professional pet salon service that provides quality care and attention to your
beloved companion. Our experienced and certified groomers provide a variety of services tailored
to your pet's individual needs. We provide services like bathing, brushing, haircuts, nail trimming,
ear cleaning, tick and flea treatments, oil massages and some fancy services like party dressing
and hair coloring.

PAMFUR is derived from the words "pamper” and “Fur baby”. When we say pamper "TO
TREAT WITH TOO MUCH CARE AND ATTENTION." And that's what we are trying to offer. With
our branding, starting from grooming, supplies, clothing, and accessories we are trying to pamper
our target market's pets keeping the look: stylish and healthy like a STAR.

MISSION

We will provide a safe, secure and loving environment for your pets. Our care will instill in
owner’s confidence our ability to care for their pets in positive ways that meet their pet’s needs.

VISION

Our vision is to create a great reputation that shows our dedication to our clients and their
pets. To be reliable and preferred company in the pet industry & managed by competitive
individuals practicing company values based on honesty and passion.

CORE VALUES

Service

➢ We are committed to providing personalized services for each client by carefully assessing
and listening to their needs.

Flexibility

➢ We are flexible and willing to change and adapt to the needs of our clients.
Reliability

➢ Our clients can be assured that their pets are in good hands while in our care. We will
keep them safe and will always show up for the scheduled time with your pet.

Love

➢ We have a genuine love for all animals, which is why we look forward to spending each
day with your pets and giving them the love and attention they deserve.

Client-Centric

➢ We believe that a client centric approach, and catering to individual needs is a key factor
for long-term success.

Positive Attitude

➢ We show up each day with a smile on our face, love in our hearts and an optimistic outlook,
seeing the best in all situations and challenges.

Teamwork Mentality

➢ We work together as a team and empower each other to create a positive work
environment. We are committed to our clients and their pets, to each other, and to our
long-term success.

Accommodating

➢ We will always do our best to accommodate and meet the needs of our clients.
 SWOT Analysis

STRENGTHS WEAKNESSES OPPORTUNITIES THREATS

Offer a high-quality Competition from
Lack of exposure. Potential to franchise.
service and product. other pet salons.
Trained and Growth through Increased cost on
New to market place.
motivated staff. additional staff. business.
Seasonality, weather
No reputation or Work with industry
Security effects, heavy rain or
presence. influencers.
heat.
Accessible location
for all the target Great quality of
Cost of advertising Extraordinary events
market - service
Convenience.

Stay Connected

Location: W5V8+MPX, Gen. Luna Street, Corner D.P Laygo Street, Lipa City, Batangas

Call Us: 0939 158 3690 / 784-1062

Official Website: www.pamfur- lipa.com Official

Application: Pamfur App – on google play store/apple app store

SERVICES OFFERED

❑ Grooming
❑ Clothing
❑ Pet Training
❑ Raw Food
❑ Kit Set
 PRODUCTS AND SERVICES

PamFur Products & Services

Full Grooming for Small Breed (below 10 kg) 550.00
Full Grooming for Medium-Large Breed (11-39kg) 750.00
Full Grooming for Giant Size (40kg and above) 950.00
Shampoo and Blow Dry for Small Breed 250.00
Shampoo and Blow Dry for Medium-Large Breed 450.00
Dematting 450.00
Nail Trimming 100.00
Teeth Brushing 75.00
Mouth Wash 75.00
Eye Wash 75.00
Special Cut 200.00
Pet Clothes 400-1000

Reasons to Choose Us

1. The main medium we're going to use in promoting our brand would be the use of social
media. It's one of the most effective tools that we can use in promoting our branding with
the help of social media influencers. Through this, we can reach a lot more clients and
engaged ourselves in a larger community.

2. Aside from it, we'll give discounts during holidays or depending to the occasions. Ranging
from 5% -20% depending to the events were terms and conditions will apply.

3. We'll also give stickers and let our customers collect these every time that they’ll reach a
minimum cost of 2k, until they reached a specific number of stickers were they can get
different set of items, collections, or signature accessories from our store.
 OPERATING PROCESSES

STEP 01: Book an appointment

The first step in the operating processes of a pet salon is to BOOK AN APPOINTMENT.
This can be done through various channels, such as phone, email, or online booking systems.
The salon staff must ensure that all relevant information is collected, such as the pet's breed, size,
and age, as well as any specific requirements or special needs.

STEP 02: Preparing before grooming

Once an appointment is booked, the pet owner is informed of any PREPARATION that
needs to be done before the appointment. This can include brushing the pet's fur, trimming their
nails, or bringing along any specific items such as toys or blankets.

STEP 03: Staff & pet owner’s discussion

When the pet arrives at the salon, they are greeted by the salon staff, who collect any
relevant paperwork and provide the pet owner with a tour of the salon. The salon staff must then
assess the pet's condition and DISCUSS THE SERVICES required with the pet owner. This can
include choosing a grooming package, selecting a boarding option, or enrolling the pet in training
classes.

STEP 04: Grooming process

The pet is then taken to the grooming area, where the GROOMING PROCESS begins.
This can include bathing, drying, brushing, trimming, and styling the pet's fur. The grooming
process must be carried out with care and attention to ensure that the pet is comfortable and
relaxed.

STEP 05: Aftercare instructions

Once the services are complete, the pet is returned to their owner, who is provided with
any necessary AFTERCARE INSTRUCTIONS or recommendations. The salon staff may also
provide additional information on pet care, such as recommended grooming schedules, dietary
requirements, and exercise routines.

FINISH: Payment

Payment Options:

• Cash / Mobile payments

For bookings, it can be prepaid or paid in advance through:

• Debit cards / Credit cards

• Mobile payments
• Electronic bank transfers

ASSUMPTION

Expenses

Water - 4,000-6,000 per month

Electricity - 5,000 - 8,000 per month

Internet Connection - 1299.00

Minimum wage - Php500.00/day (rice meal allowance included), 4 workers

Base Rent - 5,000 - 10,000

Labor Cost

Php 500 per day X 4 no. Of workers = Php 2000 per day

Php 2000 per day X 5 days of work = Php 10,000 per week

Php 10,00 per week X 104 weeks (or 2 years) = Php 1,040,000 for 4 workers in 2 years

Php 260,000 per worker in years Other operating expenses

INITIAL INVESTMENT

• Supplies: (shampoo, conditioners, soap, treats, foods, Styptic Powder, Ear Powder) –
consumable products. (150k)

• Equipment and Other Tool Kits: (Dog blower, Straight Shear, Curved Shear, Thinning
Shear, Pin Brush, Soft Slicker Brush, Rubber Curry / Shampoo Brush, Deshedding tool,
Combination Comb, Dog Rake, De-matting Tool, Nail Clippers, Nail Scissors, Hemostats
- Curved Locking, Dematting tool, Ear Cleanser, Professional Animal Clipper (Andis, Oster,
Wahl), Blades (150k)

• Medicines (50k)

• Clothes (10k)

Outsourcing Process

Products/Services being outsourced in a Pet Salon

Onshoring of:

❑ Guard and Stylist

❑ Medicines
❑ Shampoo
❑ Conditioners and other supplies
❑ Web App Developer

Multi-sourcing of:

❑ Craftsman/construction worker (for Cages, Wirings, Floor designs)

 Environmental Management

Most of us try to be eco-conscious to some extent, whether by recycling, using energy-

efficient light bulbs or composting garbage instead of tossing it in the trash. With a little thought
and effort, Pamfur can also reduce its carbon footprint by using eco-friendly equipment and
products and following eco-friendly practices. Using different organic products instead of products
with chemicals can help a great impact in the environment and also for the pet owners who are
looking to ditch the harsh chemicals, synthetic colours, fragrance and toxic ingredients that may
affect their pet’s health.

However, managing the consumption of shampoo and water two of our most frequently
used resources, is one of the best ways groomers can lessen their impact on the environment.
There are systems in place at some business that collect, filter and use rainwater for bathing, but
for those who can’t go quite that far, there are still excellent equipment options available.

In order to have a continuous improvement, Pamfur will commit to its environmental policy.
We’ll make sure to set the objectives and targets for improving environmental performance. After
that, the organization will evaluate its environmental performance to see whether the objectives
and targets are being met. If targets are not being achieved, corrective action plan is taken. The
results of this evaluation are then reviewed by our top management to see if the EMS is working.
The five main stages of Pamfur’s environmental management system are described below:

Environmental Policy

Pamfur recognizes that it has a responsibility to the environment beyond legal and
regulatory requirements. We are committed to reducing our environmental impact and continually
improving our environmental performance as an integral part of our business strategy and
operating methods. We will encourage customers, suppliers and other stakeholders to do the
same.

Responsibility

Responsible for ensuring that this environmental policy is implemented, however, all
employees have a responsibility in their area to ensure that the aims and objectives of this
policy are met.
Policy aims

We endeavor to:

• Comply with all relevant regulatory requirements.

• Continually improve and monitor environmental performance.

• Continually improve and reduce environmental impacts.

• Incorporate environmental factors into business decisions.

• Increase employee awareness and training.

Paper

We will:

• Minimize the use of paper in the office.

• Reduce packaging as much as possible.

• Seek to buy recycled and recyclable paper products.

• Reuse and recycle all paper where possible.

Energy and water

We will seek to:

• Reduce the amount of energy used as much as possible.

• Switch off lights and electrical equipment when not in use.

• Adjust heating with energy consumption in mind.

• Take energy consumption and efficiency of new products into account when purchasing
them.
Office supplies

We will:

• Evaluate if the need can be met in another way.

• Evaluate if renting or sharing is an option before purchasing equipment.

• Evaluate the environmental impact of any new products we intend to purchase.

• Favor more environmentally friendly and efficient products wherever possible.

• Reuse and recycle everything we are able to.

Maintenance and cleaning

We will:

• Use cleaning materials that are as environmentally friendly as possible.

• Use materials in any office refurbishment that are as environmentally friendly as

possible.

• Only use licensed and appropriate organizations to dispose of waste.

Monitoring and improvement

We will:

• Comply with all relevant regulatory requirements.

• Continually improve and monitor environmental performance.

• Continually improve and reduce environmental impacts.

• Incorporate environmental factors into business decisions.

• Increase employee awareness through training.

• Review this policy and any related business issues at management meetings. monthly
Culture

We will:

• Update this policy at least once annually in consultation with staff where necessary.

• Involve staff in the implementation of this policy, for greater commitment and improved
performance.

• Provide staff with relevant environmental training.

• Work with suppliers, contractors and subcontractors to improve their environmental

performance.

• Use local labor and materials where available to reduce CO2 and help the community.

Environmental Planning

Environmental Aspects

Environmental Aspects Potential Impacts

Use of energy Depletion of natural resources

Emission of solid and hazardous waste Pollution to the environment

Use of recycled water Conservation of water resources

Use of none chemical products Preservation of natural resources

The Pamfur’s environmental task group investigated the corporate acquisitions,

procedures, and waste streams to determine the environmental implications. The customers were
identified by the task group. In order for the business to comprehend customers' environmental
concerns better, certain customers were questioned. Their worries have been added to the list of
environmental issues. Overall, the environmental task group did an outstanding job of identifying
their environmental features. The task group then weighed the likelihood of an environmental
impact against its severity.
Legal/other Requirements

• Obtain clearance from the Barangay office.

• Obtain business’s permit from the local Mayor’s office.
• Register the business with the Bureau of Internal Revenue (BIR).
• Register as an employer

Pamfur will still be held accountable entirely in compliance at all times, according to the
environmental task committee. The business has discovered that its trade organization has been
a huge assistance in keeping them up to date on environmental compliance problems.

Objectives and Targets

Objectives Targets
o Reduce electricity use by 5%.
Reduce water and energy use o Reduce natural gas use by 10%.
o Reduce use of water by 5%.

Reduce emission of solid and hazardous o Reduce use of hazardous chemicals by

waste 30%.

o Reduce the use of Butylated Hydroxy

Reduce the possibility of pet irritations Anisole (BHA), Diethanolamine (DEA),
on products Sodium Laureth Sulfate (SLS), Synthetic
colors and fragrances

Improve employee awareness of o Hold a monthly seminar and trainings for

environmental issues employees.

It immediately became apparent that the business's main goals were to reduce energy,
water usage as well as the use of solid and hazardous waste. Identification of the business's
environmental aspects/impacts gave further drive or contribution to Pamfur’s Environmental
Management System. Which will be continuously improved over time.
 Environmental Management Program(s)

Objective: Increase sales and Promote healthier environment for

pets
Resources
Action Items /
Needed to
Name of the Priority Responsibilities Schedule Comments
accomplish the
Program
program
We'll sell
Once in a products on
month sale and
Sell our pet Location to set up,
Sell and promote (8:00am- promote the
products and our products, tables
quality products 6:00pm)10hrs uniqueness
Pamfur Caravan promote our and chairs, tent, and
that are worth-it Preferably on our pet
brand that are employee to
to buy every: products
Eco Friendly execute
Saturday or mainly in
Sunday grooming and
bathing
Conducting a
seminar about
proper
grooming and We'll show
bathing of pets Raise awareness Chosen
thru seminars
in Pamfur's about the community/location,
the best way
Ways to PamFur way to help importance of tents, projector,
to reduce
reduce energy resource tables and chair,
and water conservation resource
speaker, tarpaulin
consumption. Once in a consumption
And also to month
promote our alternately
brand. (6:00am-
10:00am) 4hrs We'll partner
Preferably to an
every: organization
To promote our Saturday or Location, Company
Shelter and Mitigate the that help the
brand and help Sunday or organization that
feeding program increasing number stray dogs;
struggling stray have the same
for stray dogs of stray dogs. Giving them
dogs advocacy.
food and new
shelters or
new home.
Location, Cleaning
Clean and Green materials, Employee None related
Reduce solid waste across the streets
Project. and other available to business
volunteer
 Pamfur aims to continue the development of its environmental management program in
its existing form, with the EMS improving with time. It will support the company in achieving its
environmental goals and objectives while promoting the brand.

Environmental Implementation or EMS Implementation

The entire planet has gone green. Utilization of natural and environmentally friendly
products is increasing. Furthermore, most of us want to purchase environmentally friendly goods
not only for ourselves but for our pets too.

Using environmentally-safe products and implementing eco-friendly practices into pets

could help protect the planet and attract a whole new clientele.

Recycle and reuse

Ideally, we’ll use a double tank hydro bath that recycles water to reduce waste.

Source green supplies

There’s a growing number of eco-friendly pet grooming brands on the market. We’ll use
shampoos that are grey water safe, low ph. and plant based, the wastewater can be used
on the garden.

Clean green

We’ll try to create our own source biodegradable disinfectants – or make our natural floor
cleansers that are chemical free to help your pets avoid disinfectants that has toxic
substance.

Conserve energy

Ideally, we’ll implement solar panels to reduce energy consumption. And yes, there’s the
initial cost to consider, but we’ll don’t overlook the bill savings down the line.

Go plastic free

Instead of using plastic brushes we’ll go for bamboo. And choose dog shampoos and other
cleaning products that are housed in 100% recyclable and 100% biodegradable
packaging.
 Checking and Action Plan

The environmental components of Pamfur have been made in an early stage. Our
company plans to expand its corrective and preventative action procedures for its excellent quality
management system to assist in the development of their environmental management system.
Pamfur also uses the Environmental management system and some of the things it monitors
through its quality operating system. We sell Organic pet supplies because we believe Organic is
the future of climate and animal friendly farming. We love that Organic pet food is free from growth
hormones and pesticides.

Our main Organic pet food brand is Cesar. We chose Cesar because their food fully
certified and 100% traceable, unlike most "organic" pet food brands. This means they regularly
visit every farm in person to make sure the strict standards are met. Pamfur has its four
environmental aspects and potential impacts. Pamfur's environmental task force studied company
acquisitions, procedures, and waste streams to assess the environmental effects. The task group
chose the customers. Certain clients were questioned so that the company could better
understand their environmental concerns. Their concerns have been added to the list of
environmental issues. Overall, the environmental task group did an excellent job recognizing their
environmental elements. The task group then analyzed the likelihood of an environmental impact
instead of its severity.

Management Review

Management must set up for the greatest efficiency, which necessitates the application of
work ethics and clearly defined responsibilities.

The major goal of leadership is to deliver satisfying service and products in order to
achieve the business's main objective and elevate the prominence of the product. As part of the
Management review, we’ll continue to improve the system over time. We’ll make sure to assess
and evaluate the performance of the business every month so we can continuously check if the
business is gaining profit, and if not, we’ll look for other aspects that can be improved. We’ll check
if the EMS, action plans and set backs are properly executed by the Pamfur Management System
or the business itself.