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Prepared by

ECKARDT, Timo
Airbus Customer Services
Airline Economics Analysis

Recommendations Library For Components


How To Use

Recommendations Library For Components Customer Services


Content

• Service Access
• Service Description
• Glossary
Abbreviations
Definitions
Formulas
Key Performance Indicators
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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Service Access

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AirbusWorld (N)

Access to feedback platform


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Maintenance & Engineering (N-1)

Access to feedback platform


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Optimize My Fleet (N-2)

Access to feedback platform


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Service Description

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Overview (N-3)

Tabs for A/C programmes covered


Option to sort
recommendations
for different criteria

List with available recommendations per


© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Search option based on selected A/C programme, including


keywords • ATA chapter
• Affected P/N
Export function into MS • In-service issue title
Excel format (csv) with • Satisfaction rate (if available)
potential necessity
allocate the column • Economic interest
limiter manually
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Recommendation (N-4a)
Option for personal rating
(once per user)

Recommendation
impact (same
categories as in FAIR)

Recommen- Contact and


dation tab references,
including link to
Airn@v
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Information on recommendation, also


covering the background and the benefit
Keywords for search option
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Economic Interest (N-4b)
Economic interest:
Green: below 1 year
Yellow: between 1 and 3 years
Economic Orange: between 3 and 5 years
interest tab

Important effects of
recommendation

Customisation of
economic interest to
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

personal experience
on OI and MTBUR

Assumptions and investment data

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Performance Details (N-4c)

Performance
details tab

Overview
on KPIs Overview on
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

identified root
causes

Overview on
performance
trends and
guarantees

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Glossary

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Abbreviations
A/C (Aircraft) NFF (No Fault Found)
AMM (Aircraft Maintenance Manual) NUR (Number Of Unscheduled Removals)
ATA (Air Transport Association) OI (Operational Interruption)
CCOM (Cabin Crew Operating Manual) OIT (Operator Information Telex)
PN (Part Number)
CSV (Comma Separated Values)
SA (Single-Aisle)
DMC (Direct Maintenance Cost)
SB (Service Bulletin)
_G (Guarantee)
SIL (Service Information Letter)
FAIR (Forum for Airline Interactive Resolution) SN (Serial Number)
FCOM (Flight Crew Operating Manual) TFU (Technical Follow-Up)
FH (Flight Hour) TSM (Trouble-Shooting Manual)
IP (Initial Provisioning) TSV (Time Since Shop Visit)
I.S. (In-Service) VSB (Vendor Service Bulletin)
LR (Long-Range) VSIL (Vendor Service Information Letter)
LRU (Line Replaceable Unit) WB (wide-body)
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

KPI (Key Performance Indicator)


MH (Man Hour)
MSN (Manufacturer Serial Number)
MPD (Maintenance Planning Document)
MTBUR (Mean Time Between Unscheduled
Removals)

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Definitions
LRU (Line Replaceable Unit): A unit which can be readily changed on an A/C during line maintenance.
Repairable Item: An item comprising or including replaceable parts, commonly economically viable to
repair, and subject to being rehabilitated to a fully serviceable condition over a period less than the life of
the flight equipment to which it is related.
Rotable Item: An item that can be economically restored to serviceable condition and, in the normal course
of operations, can be repeatedly rehabilitated to a fully serviceable condition over a period approximating
the life of the flight equipment to which it is related.
NUR (Number Of Unscheduled Removals): A performance figure outlining the number of items removed
in the sample on a non-planned basis. According to the GCP, the unscheduled removal needs to be
justified by precisely following the trouble-shooting manual and document its application.
MTBUR (Mean Time Between Unscheduled Removals): A performance figure calculated by dividing the
total unit flight hours accrued in a period by the number of unscheduled unit removals that occurred
during the same period. This figure can only be calculated at PN family level.
TSV (Time Since Shop Visit): A performance figure measured by counting the time since the last item visit
in shop. This figure can be interpreted as MTBUR at component (“dash number”) level, therefore can be
used to track the effectiveness of an embodied modification.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

NFF (No Fault Found): A term used to describe the premature removal of a Line Replaceable Unit (LRU)
that meets its airworthiness requirements for return to service.
DMC per unit FH (Direct Maintenance Cost per unit Flight Hours): The Direct Maintenance Cost (DMC)
is the sum of material cost and labour cost for the test, maintenance, repair, overhaul and/or replacement
in case of scrapping of each component over a given period divided by the total unit flight hours during
the same period. DMC as defined here only includes the labour and material cost for off-wing (in-shop)
activities. It does not include labour and material cost for access, removal, etc.
Pay-back period: Number of years required to amortize the investment to embody the recommendation.
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Formulas

MTBUR =
∑ FH ⋅ QPA
NUR
#NFF_Tests
NFF =
#All_Repairs
Shop_Invoice = (1 − NFF) ⋅ Repair_Cost + NFF ⋅ Test_Cost
Shop_Invoice
DMC_Per_Unit =
MTBUR
Labour _ Rate ⋅ MH
Labour _ Cost =
Labour _ Efficiency
Material_Cost = Kit_Price + Other _ Investment
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Non − Recurring_Cost = Labour_Cost + Material_Cost


Recurring_Cost = DMC + OI _ Cost + Spares _ Cost + Fuel _ Cost + Other _ Cost

Pay − Back_Period =
∑ Non − Recurring_Cost
∑ Recurring_Cost
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Recommendations Library For Components


Key Performance Indicators

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© AIRBUS S.A.S. All rights reserved. Confidential and
proprietary document.
This document and all information contained herein is the sole
property of AIRBUS S.A.S.. No intellectual property rights are
granted by the delivery of this document or the disclosure of
its content. This document shall not be reproduced or
disclosed to a third party without the express written consent
of AIRBUS S.A.S. This document and its content shall not be
used for any purpose other than that for which it is supplied.
The statements made herein do not constitute an offer. They
are based on the mentioned assumptions and are expressed
in good faith. Where the supporting grounds for these
statements are not shown, AIRBUS S.A.S. will be pleased to
explain the basis thereof.
AIRBUS, its logo, A300, A310, A318, A319, A320, A321,
A330, A340, A350, A380, A400M are registered trademarks.
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