Professional Documents
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PROFILE:
Revenue-Driven ,Goal oriented sales professional with 20 years of Consultative solution selling in fast
paced sales environment with Library Services - E-resources, Mobile application, E-Commerce, Media,
Direct Sales - Banking, Agency Handling-Airlines and concept selling industry. Proven ability to
generate revenue growth across key accounts and markets.
WORK EXPERIENCE:
Dec'2021 - Dec'2022:
Worked with Balani Infotech Pvt Ltd - as General Manager Sales & Marketing / Product
Management & Operations based out from Noida for India and APAC region.
Responsibilities:
• Handling P&L of the company
• Setting up the ecosystem through business development and client identification along with on-
boarding and active relationship management
• Managing the sales and operations team for order processing , vendor relationship, customer
management, quality control and optimizing service levels
• Managing Marketing & Digital strategy - Webinar, Social posts and Print
• Government / Ministry / Society level co-ordination like AICTE, DelNet & Inflibnet
• Attending all important consortia meetings , events & expos related to our exclusive publishers
& products
• New Publisher empanelment
Responsibilities:
The role is part of the senior management team to build and grow the business in India & APAC and it
largely includes -
• Handling P&L responsibility of the business unit.
• Setting up the business ecosystem through business development and client identification and
onboarding and active relationship management (Partner Onboarding - National, Regional and
hyper local)
• Interaction with the offline and online products and services companies that fits the objectives
of the application's value proposition and entering into business arrangements with such
product and service providers.
• Managing the Sales/service team, order processing, vendors relationships, customer
management operations, quality control and maintaining optimum service levels.
• Managing the Marketing & Digital Strategy.
• Building up the off-line customer community.
• Lead the manpower planning and onboarding process for the first phase of business.
• Design and implement processes and technology needed for operations to scale.
• Manage and drive staffing plans, cost analysis, quality initiatives and change initiatives.
• Getting the first 10,000 Active Customers on the app from Bangalore and Hyderabad.
1
April’2017 till June’2018:
Worked with Cheep App India LLP (Home services on demand App – from the house of
TopsGrup) as Head – Alliances & Partnership
Responsibilities:
• Managing DSA for subscription sales and helping him recruit FOS, imparting product training
and monitoring sales pitch along with joint calls.
• Strategic Brand Alliances & Partnership for the App with – Google Areo , Haptik , Vanity cube ,
Hicare , Talwalkars , IOSIS ,Dr .Batras.
• Closure of the service agreement for Cars24 & OYO rooms and other alliances .
• Corporate tie up for Repairs & Maintenance with Budget hotels / Corporate for OYO rooms &
Spicejet Airlines in Pune, Bangalore, Hyderabad & Kolkata for end to end work.
• Alliances with aggregators for promoting discount coupons on CouponDunia & Grabon.
Professional Qualifications:
• Masters in Business Administration from Institute Of Management Studies with Specialization in
Marketing in 1999.
Academic Qualifications:
• Bachelor’s Degree in Commerce from DAV (PG) College – Dehra Dun in 1996.
• Schooling from St. Josephs Academy, Dehra Dun.