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TECHNICAL DOCUMENTATION FRONT SHEET

AZERBAIJAN INTERNATIONAL
OPERATING COMPANY

GEORGIAN PIPELINE COMPANY

WESTERN ROUTE EXPORT PIPELINE SECTIONAL REPLACEMENT PROJECT

PROJECT QUALITY MANAGEMENT PLAN

P03 27/03/18 Approved for Use H.Kilinc H.Kilinc F. Guliyev


P02 11/12/17 Approved for Use M. Khaliq M. Khaliq F. Guliyev
P01 08/07/17 Approved for Use M. Khaliq M. Khaliq F. Guliyev
A01 22/05/17 Issued for Review M. Khaliq E. Alp E. Alp

Rev Date Reason for Issue Prepared Reviewed Approved Reviewed Reviewed Approved

Notes: Senior Disc


Lead Manager Project/Ops
Lead
Position / Position / Lead Position /
Originator
Position /
Title Title Title
Title

Contractor Client

Category Code Description


Location Code WS00ZZ WREP-SRP General Document
Document Type PLN PLAN
This document and all intellectual property and
knowhow contained in this document are the sole System Number N/A
and exclusive property of BP plc and its affiliates
(together referred to as "BP"). This document and Original Document Number
its contents are confidential to BP and intended Brownfield N/A
solely for internal use by BP. This document may N/A
not be disclosed to, used by or relied upon by any
other party without BP's express consent, and
should only be disclosed internally within BP to the Location Doc. Seq. Sheet
Company Disc Rev
extent reasonably necessary for its legitimate Code Type No. No.
business purposes. BP expressly disclaims any
liability arising out of the disclosure to, use of, or AF WS00ZZ QA PLN 0033 000 P03
reliance upon, this document by any other party.
AF-WS00ZZ-QA-PLN-0033-000_P03 WREP-SRP
PROJECT QUALITY MANAGEMENT PLAN
Revision History and Hold Record
Revision History
Rev. Reference
Date Detailed Description of Change
No. Section
22/05/17 A01 First issue All
1.2/3.1/3.2/4.2
/5.4/5.7/6.1/6.
2/7.1/7.4/7.6/
08/07/17 P01 Approved For Use
7.7/7.8/7.9/
7.10/7.11/8.1/
8.2/8.3/8.4/8.6
11/12/17 P02 Approved For Use 4.2.5
27/03/18 P03 Approved for Use (Contractor Site Surveillance Check List) Appendix 4

Tick the appropriate Review Status box:


CODE 1 Document reviewed and accepted – proceed with work
Document reviewed and conditionally accepted –
CODE 2
proceed with work, incorporate comments and resubmit
Document reviewed and rejected – do not proceed with
CODE 3 work. Revise the document and resubmit for further
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CODE 4 Document submitted for information
Next issue of this document to be at
Comments Yes No revision

Engineer: Date:

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Table of Contents
1 SCOPE.................................................................................................................................................................................5
1.1 GENERAL..................................................................................................................................................................5
1.2. APPLICATION.......................................................................................................................................................5
2 REFERENCES...................................................................................................................................................................5
3 TERMS AND DEFINATIONS.........................................................................................................................................6
3.1 TERMS....................................................................................................................................................................6
3.2 DEFINATIONS.......................................................................................................................................................6
4 QUALITY MANAGEMENT SYSTEM..........................................................................................................................7
4.1 GENERAL...............................................................................................................................................................7
4.2 DOCUMENTATION REQUIREMENTS................................................................................................................8
4.2.1 GENERAL REQUIREMENTS................................................................................................................................8
4.2.2 PROJECT QUALITY MANUAL.............................................................................................................................9
4.2.3 CONTROL OF DOCUMENTS...............................................................................................................................9
4.2.4 DOCUMENT MANAGMENT.................................................................................................................................9
4.2.5 CONTROL OF PROJECT RECORDS.................................................................................................................10
5 MANAGEMENT RESPONSIBILITY..........................................................................................................................11
5.1 MANAGEMENT COMMITMENT.......................................................................................................................11
5.2 COMPANY FOCUS..............................................................................................................................................11
5.3 PROJECT QUALITY POLICY.............................................................................................................................12
5.4 QUALITY OBJECTIVES PLANNING.................................................................................................................13
5.5 QUALITY MANAGEMENT SYSTEM PLANNING...........................................................................................13
5.6 RESPONSIBILITY, AUTHORITY AND COMMUNICATION..........................................................................13
5.6.1 RESPONSIBILITY AND AUTHORITY.................................................................................................................13
5.6.2 MANAGEMENT REPRESENTATIVE..................................................................................................................13
5.6.3 INFORMATION TRANSFER................................................................................................................................13
5.6.4 MANAGEMENT REVIEW....................................................................................................................................13
5.7 RESOURCE MANAGEMENT.............................................................................................................................14
5.7.1 PROVISION OF RESOURCES............................................................................................................................14
6 HUMAN RESOURCES...................................................................................................................................................14
6.1. GENERAL.............................................................................................................................................................14
6.2. COMPETENCY, AWARENESS AND TRAININGS...........................................................................................14
6.3. INFRASTRUCTURE.............................................................................................................................................15
7 PRODUCTION REALIZATION...................................................................................................................................15
7.1 PLANING..............................................................................................................................................................15
7.1.1 GENERAL REQUIREMENTS..............................................................................................................................15
7.1.2 PROJECT QUALITY............................................................................................................................................16
7.1.3 HEALTH SAFETY AND ENVIRONMENT...........................................................................................................16
7.1.4 TECHNICAL – ORGANIZATIONAL COORDINATION.....................................................................................16
7.1.5 DEVELOPMENT OF PROJECT EXECUTION PROCESS.................................................................................16
7.2 PROJECT RISK MANAGEMENT.......................................................................................................................17
7.2.1 VARIATION ORDER............................................................................................................................................17
7.2.2 INTERFACE MANAGEMENT AND CONTROL.................................................................................................17
7.3 COMPANY- RELATED PROCESSES.................................................................................................................18
7.3.1 DETERMINATION OF REQUIREMENTS RELATED TO PROJECT................................................................18
7.3.2 REVIEW OF REQUIREMENTS RELATED TO THE PROJECT........................................................................18
7.4 COMPANY COMMUNICATION – MEETINGS REPORTS..............................................................................18
7.4.1 COMMUNICATION.............................................................................................................................................18
7.4.2 MEETINGS WITH COMPANY.............................................................................................................................19
7.4.3 REPORTING.........................................................................................................................................................19
7.5 REGULATORY AND INDEPENDENT VERIFICATION REQUIREMENTS...................................................19
7.6 DESIGN AND DEVELOPMENT.........................................................................................................................20
7.6.1 DESIGN AND DEVELOPMENT PLANNING.....................................................................................................20
7.6.2 DESIGN VERIFICATION, THIRD PARTY AUTHORITY...................................................................................20

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7.6.3 DESIGN VALIDATION........................................................................................................................................20
7.6.4 CONTROL OF PROJECT / DESIGN CHANGES................................................................................................20
7.6.5 AS BUILT RECORDS...........................................................................................................................................21
7.7 PURCHASING.........................................................................................................................................................21
7.7.1 PURCHASING PROCESS....................................................................................................................................21
7.7.2 VERIFICATION OF PURCHASED PRODUCT..................................................................................................21
7.8 PRODUCTION AND SERVICE PROVISION (CONSTRUCTION)...................................................................22
7.8.1 CONTROL OF PRODUCTION AND SERVICE PROVISION............................................................................22
7.8.2 QUALITY CONTROL (INSPECTION AND TEST CONTROL AT SITE)............................................................22
FLOW FOR ISSUING PROJECT QUALITY CONTROL PLANS...................................................................................24
FLOW FOR SITE INSPECTION.......................................................................................................................................26
7.9 CONTROL OF MECHANICAL COMPLETION AND HANDOVER.................................................................27
7.9.1 VALIDATION OF PRODUCTION WORK PROCESS.........................................................................................27
7.10 PRODUCT IDENTIFICATION AND TRACEBILITY........................................................................................28
7.10.1 IDENTIFICATION METHODS.......................................................................................................................28
7.10.2 COMPANY PROVIDED ITEMS......................................................................................................................28
7.10.3 MATEIALS AND EQUIPMENT ACCOUNTABILITY.....................................................................................28
7.10.4 PRODUCT PRESERVATION..........................................................................................................................29
7.11 CONTROL OF MONITORING AND MEASURING DEVICES.........................................................................29
8 MEASUREMENT, ANALYSIS AND IMPROVEMENT...........................................................................................29
8.1 GENERAL REQUIRMENTS................................................................................................................................29
8.2 MONITORING AND MEASUREMENT..............................................................................................................29
8.2.1 COMPANY SATISFACTION................................................................................................................................29
8.3 QUALITY SYSTEM AUDIT................................................................................................................................30
8.4 MONITORING AND MEASUREMENT OF PROCESS AND PRODUCT (KPI & METRICS).........................30
8.5 COMPANY NON CONFORMITIES....................................................................................................................31
8.5.1 CONTROL OF NONCONFORMING PRODUCT...............................................................................................31
8.6 IMPROVEMENT..................................................................................................................................................32
8.6.1 CONTINUAL IMPROVEMENT...........................................................................................................................32
8.6.2 LESSON LEARNED..............................................................................................................................................32
8.6.3 CORRECTIVE ACTIONS.....................................................................................................................................33
8.6.4 PREVENTIVE ACTIONS......................................................................................................................................33
APPENDIX 1 – QUALITY ALERT FORM..........................................................................................................................34
APPENDIX 2 – LESSON LEARNED FORM.......................................................................................................................35
APPENDIX 3 – ISO/TS 29001 AND PQM COMPARISON MATRIX..............................................................................36
APPENDIX 4 – Site Surveillance Check List............................................................................................................................38

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1 SCOPE
Scope of this document is to define Project Quality Management System applied by the CONTRACTOR for
realization of the (GRP) Gubadli Pipeline Project to be located in Azerbaijan/Gubadli, through Engineering,
Procurement, Construction & Commissioning phases. In particular, it specifies all quality requirements
applicable to work processes, and the organizational structure (functions and responsibilities) to be
implemented for the Project.

1.1 GENERAL
CONTRACTOR focuses on enhancing COMPANY satisfaction through the effective application of the
Quality System, including processes for continual improvement of the system.

The Project Quality Management Plan shall be updated according to the development of contracted activities
and in any case, when significant changes occur to the Project.

1.2. APPLICATION

This document applies to all the works relevant to the Scope of Work. The Project Quality System shall
comply with contractual obligations and conform to the requirements of ISO 9001:2015.

2 REFERENCES

Document Number Document Title


Section VI Project Coordination Procedure

Scope of Work for Online Pipeline Construction


BP AGT Region Procedure for Management of Radioactive
Materials and Radiation Generators

Specification For Pipeline Welding

Section 5 Section V- Quality and Integrity Management Exhibit 1 -Specific


Quality Requirements for Pipeline Construction

Project organisation: Roles, responsibilities and charts

Audit Plan

Quality Metric Indicators

Management of Change Procedure

ISO 9000:2005 Quality management systems - Fundamentals and vocabulary

ISO 9001:2015 Quality management systems – Requirements

ISO 1005:2005 Quality Management System- Guideline for Quality Plan

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3 TERMS AND DEFINATIONS
3.1 TERMS
Abbreviation/ Description
Acronym
CE Construction Engineer
CPY Company
CM Construction Manager
CTR Contractor
CCR Concession Request
DVR Deviation Request
HSEM Project HSE Manager
ITP Inspection Test Plan
ITR/IR Inspection Test Report
PPRM Project Procurement Manager
PMI Positive Material Identification
PM Project Manager
PQM Project Quality Manager
PQMP Project Quality Management Plan
PR Purchase Requisition
QCP Quality Control Plan
QCR Quality Control Requirement
QMS Quality Management System
RFQ Request for Quotation
SOW Scope Of Work
TM Technical Manager
PTS Pipe Tracking System

3.2 DEFINATIONS
The following definitions, terminology and abbreviations are applicable for the Project and used throughout
this document:
Term Meaning
COMPANY Azerbaijan Melioration and Water Farm OJC
CONTRACTOR North West Construction
SUPPLIER The party that supplies equipment, technical documents & drawings and services to perform the
(VENDOR) duties specified by COMPANY and CONTRACTOR
CONTRACT Contract agreement entered between the COMPANY and CONTRACTOR
PROJECT Gubadli Pipeline Project 311.1
WORK Shall mean all work that CONTRACTOR is required to carry out in accordance with the provisions
of CONTRACT including all related services, resources and equipment to be provided in accordance
with the CONTRACT. WORK shall mean the Permanent Works and Temporary Works an overview
of the (GRP) project and details of the scope of pipeline construction is provided
in document Contract #13
Sub vendor: Any Manufacturer used by the Vendor and approved by CONTRACTOR for supplying
equipment/material for completing the scope of the supply
Subcontractor: Supplier of services, works hired by the CONTRACTOR to perform a specific task
Site: Samukh and Hakhari river sides

Facilities: Means the facilities which COMPANY intends to construct and/or install at the Site under this
CONTRACT

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4 QUALITY MANAGEMENT SYSTEM
4.1 GENERAL
Project phases are divided into interdependent processes related to product realization. The following project
processes are those needed for managing all activities necessary for the execution of the projects. The work
processes defined for the project activities are:
• Contract acquisition
• Project management
• Design
• Procurement
• Construction, Pre-commissioning and Commissioning

The operating methods and responsibilities to implement and keep project processes under control are detailed in
this Project Quality Plan.

CORPORATE QMS COMPANY

LEVEL 1
PROJECT POLICY CONTRACT
PROJECT REQUIREMENTS
POLICY
STATEMENT

LEVEL 2 PROJECT
PROJECT PLANS QUALITY PLAN,
QUALITY AUDIT PLAN,

LEVEL 3 SPECIFIC
PROJECT DOCS: CONTRACT, TECHNICAL
PROJECT DOCUMENTS DOCUMENTATION,
PROCEDURES,
MS, ITP’S etc. CODES AND STANDARDS

LEVEL 4
SUPPORTING CORPORATE QUALITY SYSTEM OPERATING PROCEDURES
PROCEDURES AND WORKING INSTRUCTION

PROJECT QMS

The above figure describes the relationship between the project documents and how they constitute the Project
Quality Management System.
The detailed work activities are described in Project Execution Plan, and Engineering Plan.

4.2 DOCUMENTATION REQUIREMENTS

4.2.1 GENERAL REQUIREMENTS


The main document for Project QMS is this Project Quality Management Plan (PQMP) which is developed
based on the Project Quality Policy, as detailed in paragraph 5.3.

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The Project Quality Management Plan is supported by project specific procedures, as detailed in 4.2.3. The
project specific documents include procedures, method statements, quality control plans & ITP’s.

Other specific documents normally include:


• Contractual documents
• Project Quality Policy
• Project planning and control documents
• Technical and construction documents
• Purchasing and subcontracting documents
• Methods statements
• Quality Plans
• Inspection and Test Plans
• Quality records

4.2.2 PROJECT QUALITY MANUAL


The ensemble of the Project Documentation is the Project Quality Manual constitutes the base references
together with Contract Specification for the present Project Quality Plan which defines how the
CONTRACTOR’s quality management system finds application in the Project.

4.2.3 CONTROL OF DOCUMENTS

PQM, assisted by the competent functions of the project organization, prepares and issues the Project Quality
Management Plan.

PQM ensures its conformity with applicable elements of the CONTRACTOR’s Quality Management System
and with the contractual requirements.

The Project Quality Management Plan is verified by the CONTRACTOR’s Quality Manager, approved by the
PM and made available to all Project personnel.

The Project Quality Management Plan will be revised when required by COMPANY or CONTRACTOR.

All documents shall be approved by Project Manager prior to their use or distribution and this includes
COMPANY review/approval.

The current revision of the Project documents, as well as the prevention of the use of obsolete documents and
the monitoring of documents from external source is controlled through the EDMS tool (see “Document
Management Procedure”.

The following table shows how the ISO 9001 elements are addressed /satisfied.

ISO 9001 documented


Project CONTRACTOR Procedure/Reference
procedures
1 Control of Documents  Document Management Procedure.
2 Control of Record  List of project record Book 4.2.3
3 Audit  Quality Audit Plan Doc. N. XXXXXX
Control of Non-
4 conforming products
 NC management Doc. No : XXXXXX
 Included into” NC management Doc. N. NC MANAGEMENT
5 Corrective Action
PROCEDURE” , XXXXX
 Included into” NC management Doc. N. NC MANAGEMENT
6 Preventive action PROCEDURE” , XXXXXX

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4.2.4 DOCUMENT MANAGMENT

The method for managing and identifying and numbering project documents, including those produced by
Suppliers of Material and Services is defined in project documents “Document Management Procedure” (To
be provided).

All Technical Documents will be managed at site according to the above procedure.

The above software application manages both the issue and revision of all project documents and the storage of
electronic files; this will eliminate the possibility of using obsolete documents or revisions.

Whenever needed, changes to documents shall be prepared verified and approved by the same functions that
performed the original review and approval, using the same work instructions.

4.2.5 CONTROL OF PROJECT RECORDS

The following paragraph shows how the project quality records are established and maintained to provide
evidence of conformity to requirements and the effective operation of the Project QMS.

CONTRACTOR shall develop and maintain a full set of up to date Quality Assurance Documentation
including without limitation all records as specified in Section I and Section V (Quality and Integrity
Management with all Specific Quality documentation set out in Exhibit 3 (Quality Records) of Part 2 of
(Specific Quality Requirements). “Contractor shall retain all Records including a master index of archived
data in hard copy or electronic format, radiographic records and all certification for the duration of the work
and a period of ten (10) years after the end of the year in which COMPLETION DATE is achieved”.

Each set of quality records submitted to COMPANY or COMPANY Approved Certifying Authorities shall,
where applicable, include a statement by CONTRACTOR assuring that all prerequisites for the given
inspections and/or tests have been met, that adequate instrumentation was available and was used and that the
inspections and/or tests were performed in suitable environmental conditions.

All PLANS/Records specified in the CONTRACT for handover to COMPANY shall be in the format(s)
specified and shall include the intermediate records evidencing non-conforming materials and measurements
even if the related items are subsequently returned to conformity.

For proprietary goods, CONTRACTOR shall provide certificate of compliance documents stating the material
compliance to COMPANY requirements. For all pressure containing, load bearing and lifting devices
CONTRACTOR shall provide the following additional information:

Country of origin, Material certification, Positive Material Identification (PMI)

CONTRACTOR shall develop a Quality Records Handover Procedure, which will be in line with COMPANY
REQUIREMENTS AT Section V, paragraph 10.

List of Quality Control record shall be as follows:

CONTRACTOR shall safely maintain signed originals of the quality records required by the CONTRACT
evidencing performance and APPROVAL of the related WORK showing that it has been conducted in
accordance with the appropriate procedures and meets the required Specifications and Standards.

COMPANY has the right to request additional quality records at any time.

 Quality Plan(s)
 Control Procedures

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 Deviation requests
 Concession Requests
 As-built Survey and data
 Supplier Change Requests
 Closed-out Non-conformance reports
 Lessons Learnt Register
 Root cause analyses and preventive actions
 Audit schedule and reports
 Closed out corrective action requests
 Competence verifications inclusive of qualification records
 Inspection and Test Plans
 Method Statements
 Welding procedure Qualification reports
 Welder / Welding operator qualification test records
 NDT records inclusive of RT, UT, MPT, DP, visual as applicable
 NDT Procedure Qualification Records
 Radiographs
 PWHT records
 Coating and painting qualification reports inclusive of test reports
 All records of tests performed in connection with the WORKS, inclusive of all onsite tests (SATs) and
any offsite tests.
 Final Quality Control Reports approved by COMPANY inclusive of:
 Civil works
 Structural Works
 Piping Works
 Mechanical Works
 Electrical Works
 Instrumentation Works
 Telecoms Works
 Pipeline Works
 Painting Works
 Insulation Works
 Materials certification
 Final KPI and Quality Metrics for the entire WORKS

The format for quality Audit will be in accordance with CONTRACTOR’s document BP WREP SR Project
Document Template (Word), XXXXXX.
Quality Control will ensure the verification to the purchased material at receiving stage in warehouse against
shipping documents and relative material certificate. Details of inspection are expressed in the applicable QCP
& ITP’s.

5 MANAGEMENT RESPONSIBILITY

5.1 MANAGEMENT COMMITMENT


Top Management at Corporate level through PM at project level, provides evidences of their commitment by
developing the following activities:

 Communicating to the functions involved in the project, the importance of complying with contractual
and applicable regulatory requirements;
 Establishing the quality policy;
 Defining the quality objectives;
 Conducting management reviews;
 Ensuring the availability of resources.

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5.2 COMPANY FOCUS
COMPANY requirements and expectations will be ensured by:
 Compliance with contractual requirements defined by the COMPANY, with regulatory, safety and
environmental requirements and with those requested by other partners of the CONTRACTOR;
 Communication and involvement of personnel concerned regarding the above requirements;
Focusing on the improvement of work processes.

5.3 PROJECT QUALITY POLICY

5.4 QUALITY OBJECTIVES PLANNING


Quality objectives defined for the Project and relevant measurable terms are:
 Absence of Company complaints
 Absence of major nonconformities
 Observance of scheduled activities
 Quality build and right first time

The achievement of Quality Objectives is entrusted to all the people involved in the project.
Quality reporting section will be included in each Monthly Progress Report, and will be relevant to the KPI /
Metrics (see clause 8.2.3) which contains but not limited to:
 Details of any internal or external quality Audit
 Details of any Audit conducted by Company
 The status of Non-Conformities.

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5.5 QUALITY MANAGEMENT SYSTEM PLANNING
Contractor’s Management, through its verification and approval signature on this Project Quality Plan, ensures
that:
a) The planning of the Project Quality System is carried out in order to meet the requirements outlined in
paragraph 4.1 and the above quality objectives.
b) The integrity of the CONTRACTOR’s Quality Management System is maintained for planning and
implementation of Project Quality System

5.6 RESPONSIBILITY, AUTHORITY AND COMMUNICATION

5.6.1 RESPONSIBILITY AND AUTHORITY


The responsibility and authority of personnel are described in the documents:

“Project organization: Roles, Responsibilities and Charts”, Doc. No. (XXXXXX).

The Organization Charts will be updated when there are changes to the roles and responsibility and or new
personnel join/leave the project.

The Project Manager represents the CONTRACTOR as the point of contact with the COMPANY. The
Contractor’s Engineering Department is responsible to ensure Quality Compliance of the activities/products
including the consistency and accuracy of documents and for all project engineering activities, the
technological assistance to be provided to procurement during inspection and testing at Supplier’s premises
and during construction and pre-commissioning activities to be performed at site.

5.6.2 MANAGEMENT REPRESENTATIVE


PM ensures the implementation and maintenance of project QMS and promotes the awareness of Company
Requirements. The Top Management receive project performance reports of QMS inclusive of any need for
improvement to the QMS.

5.6.3 MANAGEMENT REVIEW


The effectiveness of Quality Management System and its continual improvement, including the Policy, are
evaluated by Management during dedicated annual review meetings.

Project Quality Department ensures the collection and processing of data necessary to give as main input
analysed by the Project Management are:

 Results of audits
 Feedback from Client (when applicable)
 Process performance and product conformity including non-conformity trends
 Status of corrective and preventive actions
 Follow-up actions from previous Management Reviews
 Changes that could affect the quality management system including industry standards
 Recommendations for improvement

5.7 RESOURCE MANAGEMENT

5.7.1 PROVISION OF RESOURCES


CONTRACTOR shall keep and maintain organisation charts, staffing plans and up-to-date contact lists, and it
will be issued to COMPANY. Staffing plans shall reflect approved plan vs. actual staffing by position. The
staffing plan shall be the minimum requirement for the execution of the WORK.
The responsibilities for assuring adequate resources to the project are assigned to the CONTRACTOR’s
department managers.
CONTRACTOR’s department managers ensure that activities of Project organization are carried out by
personnel having adequate skills and experiences to meet the minimum requirements as specified by
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COMPANY.
CONTRACTOR will issue the project document “ORGANIZATION CHART: ROLE, RESPONSIBILITY &
CHARTS” of XXXXX detailing for each organization the personnel position with functional and direct
reporting reference line.
Subcontractors will issue similar document for Contractor verification to contractual requirements.
CONTRACTOR’s Quality Department Manager will provide suitable qualified QA/QC project personnel
according to the inspection planning and time schedule.

6 HUMAN RESOURCES
6.1. GENERAL

The records attesting the competence, responsibilities and authority of the resources assigned to the project are
filed by the CONTRACTOR process from which the resource depends.
A Quality Management System Induction is held to all the personnel involved in the project; specific
presentation will be developed in order to instruct QC Inspectors about Project Inspection procedures to be
applied.
CONTRACTOR will include specific Project Quality Requirements in Subcontractors’ contracts, in order to
make resources aware that their work activities contribute to the achievement of quality objectives.

6.2. COMPETENCY, AWARENESS AND TRAININGS

In accordance to the requirements of clause 9.0 of Section V, Quality Integrity Management System, all
personnel assigned to the Project will be selected accordingly. Personnel will be checked also for professional
training and have experience in accordance with CONTRACTOR internal rules.

It is the responsibility of the PM to ensure that all personnel assigned to the Project are qualified by training
and/or experience and are familiar with COMPANY requirements to efficiently perform the tasks assigned to
them. The Project Organization which will include Charts, Role and Responsibility for project personnel for
all the Contractor organizations will be included in the project document ORGANIZATION CHART: ROLE,
RESPONSIBILITY & CHARTS (XXXXXX).

6.3. INFRASTRUCTURE

CONTRACTOR will provide and maintain contiguous, secured office space for performance of the work.

The data needed by the project are managed through several information systems capable of exchanging data.
The main systems utilized are:

 "Primavera" - planning of activities

7 PRODUCTION REALIZATION

7.1 PLANING

7.1.1 GENERAL REQUIREMENTS


Following the Contract review with issuing of Internal Contract Review Report, the project planning,
execution and control are primary responsibility of the Project Services and Control Manager (PSCM), and be
followed by a Constructability Review meeting with COMPANY where a specific Constructability Review
report will be issued.

The PM approves all the project planning documents and verifies the principal ones, reviews the requirements
contained in the contractual and tender documents regarding project planning and participates in defining the
strategies for project execution and control.

During this activity, the basic considerations for the project realization plan are finalized and the Project
procedure to Plan, Control and Report Format are defined.
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Under the responsibility of the PSCM the Project Organization Team will prepare and issue for approval to
COMPANY the following documents:

 “Schedule Development and Control Plan”


 “Cost Control Plan”
 “Worksite Mobilisation SCHEDULE”
 “Project Method Statement”
 “Contractor Invoicing Procedure”
 “Document Management Procedure” (see also clause 4.2.2)
 “Document Register
 “Contract Review report”
Project progress reports and format, are submitted to Company on daily/weekly and monthly basis. Project
progress reports will be prepared in accordance with the agreed format and submit thorough email.

These documents, based on the contractual dates, are prepared by the PSCM with the assistance of
Engineering, Procurement, Construction, HSS, E&S and Quality department leaders, then it is verified and
approved by the PM and transmitted to the COMPANY.

7.1.2 PROJECT QUALITY


All project quality activities are planned in this Project Quality Management Plan and the Quality
Assurance Activities and Audit Plan document number of XXXXXX the project quality objectives are
defined in paragraph 5.3.1.

7.1.3 HEALTH SAFETY AND ENVIRONMENT


The CONTRACTOR will prepare a Set of Plans and Procedure in compliance with the project
requirements regarding health and safety, fire prevention and environmental conservation. To meet the
above requirements, HSSE issues main HSSE document “Project HSSE Plan XXXXX” and will assure
the preparation of all the other documents related to the managerial process of HSSE

7.1.4 TECHNICAL – ORGANIZATIONAL COORDINATION


The exchange of documentation and information between the CONTRACTOR and the COMPANY takes
into account the following:

 Contractual clauses
 Type of contract and scope of work
 Project complexity

All the key positions of the project organization take part in this activity.

In the “Document Management Procedure” the activities to be performed are defined, as well as the
methods and tools to be used.

7.2 COMPANY- RELATED PROCESSES

7.2.1 DETERMINATION OF REQUIREMENTS RELATED TO PROJECT


Contractor will follow all the prescription for Product information and Requirements as specified by the
COMPANY in the Contract Documentation, along with the applicable international standards and Code
as defined on each Company Specification.

7.2.2 REVIEW OF REQUIREMENTS RELATED TO THE PROJECT


In the initial phase of the project, the contractual documents are reviewed by the project key positions
within their specific competence.

The contractual documents include:


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 Documents related to management, economic and financial aspects such as: contract, scope of work,
prices, penalties, financing, insurance, legal aspects, obligations of the CONTRACTOR and
COMPANY, commercial agreements such as joint ventures, pre-bidding agreements, letters of intent,
licensing agreements, confidentiality agreements, etc.
 Technical documents: drawings and specifications block diagrams, other diagrams, technical data,
environmental information, programs, codes, standards, regulatory laws and regulations.
Following the review of the technical documentation will be issued:
 Verification Report
 Engineering Plan (To be provided)
These documents collect the input of design data in order to carry out project engineering activities.

7.2.3 REPORTING
CONTRACTOR will submit the progress reports to COMPANY covering all elements of the WORK.

CONTRACTOR will provide a Reporting Format and Project Document Formats for each Report as
listed below and will submit them to COMPANY for APPROVAL.

CONTRACTOR will set and align shared cut-off dates for reports from its planning network software, its
estimating, cost, engineering deliverables, materials and contracts control systems and the WORKSITE(S)
to ensure that data in the daily, weekly, monthly and any quarterly/annual reports (as may be applicable) is
internally consistent and as close to being current as is technically practicable.

 Daily/Weekly/Monthly Reports

CONTRACTOR shall submit Daily/Weekly/Monthly Reports for each WORKSITE as required by


COMPANY.

7.3 DESIGN AND DEVELOPMENT

7.3.1 DESIGN AND DEVELOPMENT PLANNING


CONTRACTOR will develop detailed construction engineering and temporary facility design.

In accordance with scope of work, CONTRACTOR’s design and development phases are identified on
the basis of:

 Design verification;
 Design validation;
 Control of design changes;
As detailed in the following paragraphs.

7.3.2 DESIGN VERIFICATION, THIRD PARTY AUTHORITY


CONTRACTOR shall carry out the verification, checking, and reviewing the Project Documents in line
with Engineering Plan.

The criteria, verification methods and documented evidences are defined in specific Contractor’s Work
Instructions (WI) for each specialist department.

The project outputs are approved by the concerned project function only if the verification result satisfies
the specified applicable requirements.

Project personnel performing design verification are previously authorised by their respective Department
Manager.

All documentation that requires review and approval by COMPANY, Third Party or other Regulatory
Bodies will be controlled and issued from the Project Document Controller in line with “Document
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Management Procedure”. All documentation issuance will be controlled and monitored and regular
reports issued to the Project Manager on status of review or approval.

7.3.3 DESIGN VALIDATION


The final design validation is carried out, whenever applicable, after the successful completion of
functional and / or operational test of items / system or pipeline erected.

The above validation is formalised in the “Final Project Report”.

This report states the results achieved, the problems encountered and the adopted solutions, and is
distributed to the CONTRACTOR’s Technical Managers.

7.3.4 AS BUILT RECORDS


CONTRACTOR shall be responsible for progressively updating drawings and documents to include all
changes throughout the Permanent Work and submit electronic red-line mark-up documentation as
specified in Scope of Work document. Specific Project Procedure shall be developed and send to
COMPANY for approval.

7.4 PURCHASING

7.4.1 PURCHASING PROCESS


The purchasing work process is detailed through the following phases:

 Purchasing strategies definition


 Vendor list definition
 Issue of purchasing requisition (PR/ MSR)
 Issue of bid requisition (RFQ)
 Management and closing of bidding phase
 Bid evaluation and negotiation
 Contract/order assignment and signature, verification of Supplier’s order acceptance
 Orders/contracts changes
 Reporting

The purchasing activities are documented in project procedures “Procurement Execution Plan” AF-
WS00ZZ-MP-PLN-0001-000.

Quality requirements for suppliers are defined in the project document (AF-WS00ZZ-MM-PRO-0001-
000) Project QA/QC Requirement for Suppliers (Vendor/ Manufacturer), other specific quality
requirements will be developed if necessary for specific order. These documents are to be enclosed in
purchasing documentation package as applicable.

Subcontractor management will be specifying in the Project Execution Plan describing the relevant action
in place to manage and control all the subcontractor activities.

Within the time specified in Appendix 1 of CONTRACT document “Section VI-Coordination Procedure,
The Procurement Execution Plan AF-WS00ZZ-MP-PLN-001-000 shall explain CONTRACTOR’S main
subcontracting methods and strategies and how CONTRACTOR intends to execute subcontracting
activities to complete the WORK.

The Procurement Execution Plan AF-WS00ZZ-MP-PLN-001-000 shall be comprehensive and explain the
purpose and relationship of the various activities, processes and procedures described in it.

7.4.2 VERIFICATION OF PURCHASED PRODUCT

CONTRACTOR shall implement secure goods inwards inspection procedures to ensure that only
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appropriately inspected/accepted/certified materials and equipment are received into CONTRACTOR
Stores.

All material received at Site will be checked in accordance to the “Materials Management Procedure”
AF-WS00ZZ-MM-PLN-0001-000 in case of Over/Short/damage report will be prepared.

When applicable any non-conforming product will be treated in accordance to the “NC Management
Procedure”, AF-WS00ZZ-QA-PRO-0002-000.

Materials and equipment received at site shall be visually inspected, and Company will be informed of
any recordable damage.

In case of damage not revealed during the visual inspection but found it during test or installation, the
occurrence will be notified to Company at that time. To prevent damage or deterioration of materials and
equipment in custody the CONTRACTOR shall implement Material Management and Preservation Plan
AF-WS00ZZ-MM-PLN-0001-000, based also on manufacturer’s recommendations supplied by
Company.

All COMPANY PROVIDED ITEMS and CONTRACTOR provided materials that are to be incorporated
into the permanent works shall be protected from damage and deterioration by CONTRACTOR during
all stages of the work.

All material supplied by Company will be received in accordance to Company Specification CB-
MX00ZZ-CM-SPE-0002-000 Materials and Equipment Storage and Preservation and project specific
procedure AF-WS00ZZ-MM-PLN-0001-000, Materials Management & Preservation Plan.

This material will be delivered to Contractor with relevant packing list and material certification.

Each ITEM, except Bulk material, will be physically identified, (also on documentations), with single
TAG code and TAG description to enable Contractor to implement material and inspection traceability.

Welding Consumable Material will be purchased, received at site, managed and controlled in accordance
to the requirements expressed in document AD-CDZZZ-MT-SPE-1008-000.

7.5 PRODUCTION AND SERVICE PROVISION (CONSTRUCTION)

7.5.1 CONTROL OF PRODUCTION AND SERVICE PROVISION


Within the prescription given on COMPANY Document CB-MX00ZZ-QA-WIN-0001 section 5 clause
15, 16 and 17, the control of construction works will be ensured by the implementation of Project-specific
plans and procedures, relevant but not limited to:

 Quality Control Plans (see QCP identified on the Project Integrity Matrix - Appendix 1 Process:
Construction Quality Control)
Method of Statements and Control Procedures (see Project Integrity Matrix - Appendix 1 Process:
Construction)

7.5.2 QUALITY CONTROL (INSPECTION AND TEST CONTROL AT SITE)


All Quality Control Activities are done in accordance to the applicable “Quality Control Plans and ITP’s”
listed in document AF-WS00ZZ-MM-SCH-0001-000. The “Quality Control Plans and ITPs” define the
work process and operating practices for the Site Quality Control activities applicable to CONTRACTOR
works.

In particular, responsibilities of Site Organization functions are defined for the execution, supervision and
coordination of quality control activities and the issue of inspection results (Certificates).

This document is applicable for the implementation of the Site Quality Control activities.

Base documents for Quality Control are the Quality Control Plans prepared in accordance to corporate
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requirement defining the work process and responsibilities for the issue of Site Project Quality Control
Plans in line with the Quality Control Requirements (QCRs) applicable to all Contractor Projects.

The objectives of the work process are:

Identification of available and applicable standard Quality Control Requirements (QCRs) as per the scope
of the Project; Preparation and issue of Project Quality Control Plans (QCPs) by each.

Relevant discipline (see QCP identified on the Project Integrity matrix- Appendix 1 Process:
Construction Quality Control). Each QCP include relevant ITPs and Inspection Forms.

Contractor defines the Quality Management System requirements for Construction Sub-Contractors, and
it is intended to ensure full compliance with Project and overall requirements for quality. Quality control
requirements, including inspections and testing activity will be developed by Construction Sub-
Contractors.

“Site Quality Control Plan” as set of discipline-specific “Quality Control Requirements” is prepared
based on CONTRACTOR’s standards and contractual requirements; the discipline-specific Quality
Control Plans are developed on this basis, in collaboration with the involved Construction Sub-
Contractors, and will be submitted to COMPANY for its approval before any related activity starts

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FLOW FOR ISSUING PROJECT QUALITY CONTROL PLANS

STEP ACTION BY DESCRIPTION


IDENTIFICATION OF APPLICABLE During the review of contractual documents, the PQM, with the support of PD/PM, TM, CM and,
QCRs IN PHASE OF REVIEW OF PD/PM whenever necessary, with the Company, ensures the identification of Quality Control
CONTRACTUAL DOCUMENTATION PQM
1 Requirements (QCRs) and applicable for the scope of Work. During the review the need for new
CM/ SPM/
TM QCR should be identified if not available in the “Contractor’s Standard Documents System”.

The identified QCRs are transformed into Project QCPs by PQM, by adding, in conjunction with
DE, the Project References for Project requirements, Acceptance Criteria and relevant
documentation in each included ITP. During this stage the PQM collects the results of Inspection
PQM Requirements given by the Supplier of complex apparatus, to be included in relevant Project QCPs.
2 PREPARATION OF PROJECT QCPs PSL QCP or ITP, if not available in Contractor standard documentation, are prepared by PQM for the
formal part and completed by PSL for the technical part in accordance to Project specifications and
CM/ SPM Company Specification.
Once all the above processes are completed, the PQM sends the Project QCPs to the CM/SPM
(Construction Organization), for acknowledgement and comments.

PROJECT QCPs FORMALIZATION ON PQM Each prepared Project QCP is uploaded into the project document system for formalization of
3 PROJECT DOCUMENT SYSTEM PSL
internal review and approval.
PD/PM

Project QCP after formalization of internal review and approval are sent to Client for
ISSUE OF PROJECT QUALITY CONTROL
4a PLAN to COMPANY PQM comment/approval.
(Works directly performed by Contractor)

For the works that are Subcontracted, the PQM defines, in the Project Quality Requirements (QR)
issued to the Subcontractor, the Project QCRs list, relevant to their scope of work, that must be
PQM completed by the Subcontractor and issued as Project QCPs to Contractor for review and
compliance with the given Project QCRs.

QUALITY REQUIREMENTS FOR CONSTRUCTION SUBCONTRACTOR”, Company Doc.


Section V and Section I and QCRs relevant to the Subcontractor’s scope of work are given to
ISSUE OF PROJECT QUALITY CONTROL PM/CM
4b PLANS PM/CM to be included with all the other Subcontracting documentation as contractual obligations
(Works Performed by Subcontractor) for Subcontractor Project QCPs issue.

Subcontractor will issues for Contractor comments/Approval Project QCP`s based on the
Subcontrac
Requirements provided with contractual QCRs.
tor

PQM/QCM reviews the QCP submitted by the Subcontractor and approves/comments as


QCM/ applicable, before submission to the Client.
PQM QCPs are sent to Client for approval.

QCM/ PQM/QCM implements COMPANY comments up to final Client approval.


PQM/ PSL Technical departments are involved for technical comment resolution upon request by PQM/QCM.
5
COMPANY REVIEW/APPROVAL CYCLE In case of Subcontractor Project QCPs, the comments to be implemented are transmitted to
PQM/
QCM Subcontractor for implementation until final approval.

DOCUMENT DISTRIBUTION QCM/


6 PQM/QCM verifies that the approved Project QCPs are distributed to all parties.
PQM

Each ITP included on QCP will detail the following information:

• Application Work Scope


• Inspection Control Steps
• Specification or Procedure for Acceptance Criteria, International Standards, Codes and Specifications
• Relevant Inspection Forms for each inspection control quality phase
• Intervention Points (Hold, Witness, Surveillance etc.)
• Responsible Parties
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Inspection and Test

QC Team ensures, the implementation of inspections and related issue of certificates by using the
Inspection Forms attached to the approved quality control plans.

The Inspection Form shall be compiled with the following information:

 Issuing organization

 Identification of location/project/client

 Certificate progressive number

 Tag number of component, from Drawing or Item-List

 For construction “Tags”, the ID assigned at site and the drawing number with the references necessary for
locating the item

 Brief description of quality control activities if not stated in the Inspection Form

 Reference documents (specifications and/or standards) indicating the acceptance criteria

 Test conditions or sequence (where applicable)

 Results and/or evaluation of test outcome

 Explanatory notes if any

 Date of test

 Signatures of personnel involved.

 Inspection Notification when requested

 Measuring Equipment ID when requested.

 Reference to any third party test report attached to the Inspection Report

 Attached sketches indicating the exact position and extent of the element inspected when reference to the
ITEM/TAG.

Notice of minimum 24-hour (Inspection Notification) will be given to Company in accordance to the
Witness/Hold point indicate in the steps of the ITP; Inspection Notification will include all reference to the
time, location and type of Inspection activity to be conducted.

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FLOW FOR SITE INSPECTION
SUBCONTRACTOR CONTRACTOR COMPANY NOTES

PREPARATION
OF INSPECTION NOTIFICATION (IN)

INSPECTION RECEIVE COPY RECEIVE COPY


PREPARATION

INSPECTION LOG SIGNING OFF SIGNING OFF


UPDATING INSPECTION INSPECTION

INSPECTION INSPECTION INSPECTION


WITNESS WITNESS WITNESS

Neg Positive
ative

REPORT
ISSUING

SIGNING OFF
REPORT

REPORT LOG SIGNING OFF SIGNING OFF


UPDATING REPORT REPORT

REPORT
DISTRIBUTION

PREPARATION REPORT REPORT


QA/QC DOSSIER COPY COPY

Project Familiarization with Quality Control

Familiarisation shall take place at several stages during the project operation and will involve all project
personnel.

At the start of the project, a Project Kick-off Meeting at site is held, to present the Scope of Work, the
Project Organisation and the areas of responsibility individuals from appropriate support departments
attend this meeting.

Subsequently Contractor and Subcontractor Personnel, as applicable, are provided with formal Site
Induction at their starting activity and whenever commencement of specific work.

Site personnel shall be familiarised with the Scope of Work and their responsibilities by representatives
of the project management team.

Notice boards, where applicable, and the toolbox talk process serve to maintain information at worker
level.

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Professional Roles requirements are in place to define, by position and seniority, the necessary level of
skills. Training and Competency processes are implemented to ensure that project personnel satisfy
minimum contractual requirements.

All familiarisation and training activities shall be recorded.

New office based employees are required to be provided with induction briefings (provided by
Contractor) in regard of the requirements related to their function; this ensures that project related hazard
information is provided to all relevant personnel.

7.6 CONTROL OF MECHANICAL COMPLETION AND HANDOVER

Contractor requirements for Mechanical Completion and Handover are detailed in the contractual
document CBMX00ZZ-PE-SOW-0010-000 Scope of Work for Onshore Pipeline Construction and C-14-
SCPX-343562 Section XIII COMMISSIONING.

All inspection, testing and certification activities performed at Worksite shall be carried out in accordance
with Project Approved QCP & ITPs. Quality control documentation generated shall be accepted by
Company and stored as Quality records.

CONTRACTOR’s Mechanical Completion activities shall be subject to COMPANY audit in accordance


to the provision of Contract documents.

Mechanical Completion document shall be prepared and submitted to COMPANY for approval.

The above document is issued according to the relevant procedures of the Quality management system
and according to the contractual requirements and submitted to COMPANY for review or approval, as
applicable.

The WORK will be progressively subdivided into Pressure Systems or segments and each system
/segment punched out before MECHANICAL COMPLETION and Handover.

The process will be managed by “Punch List Process BP-CDZZZZ-CG-PRO-6010-000”.

7.6.1 VALIDATION OF PRODUCTION WORK PROCESS


The work process validation is required when work process integrity could not be verified from following
monitoring and measure.

The CONTRACTOR shall validate any processes for production and service provision where the
resulting output cannot be verified by subsequent monitoring or measurement, including activities
regarding but not limited to welding, thermal treatments, non-destructive examination and qualification
of operators etc.

The defined special processes are validated by Contractor prior the beginning of relevant works.
The validation activities are:
 Qualification of work processes,
 Qualification of equipment and personnel,
 Use of specified methodologies and procedures.

Further details can be found in document Evidence of Qualification Assessment for


Subcontractors/Vendors & Suppliers AF-WS00ZZ-MM-PRO-0001-000.

PERSONNEL involved in WORK relating to "Special Process Controls", as defined within

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ISO/TS 29001 shall be subject to APPROVAL (Compliance of ISO 29001/TS 29001 requirements are
established on Appendix 5). Special Process Control activities shall include, but not be limited to:

i. Structural welding
ii. Process pipe and Pipeline welding and weld inspection
iii. Process pipe and Pipeline flushing and pressure testing
iv. All NDE of welds inclusive of UT, RT, MPT, DPT, AUT
v. Pipe and Pipeline field joint coating preparation, application and inspection inclusive of
Holiday Detection
vi. Dimensional Control
vii. Painting preparation, application and inspection.
viii. Flange management (Refer to section 19 of this document)
ix. Piping Installation Assurance and Joint Integrity. (Refer to section 19 of this document)
x. Pipeline pigging
xi. Cathodic protection works including welding of attachments
xii. Crane / Lifting activities
xiii. Electrical and Instrumentation installation
xiv. EX equipment, installation and inspection to ATEX requirements
xv. Fibre Optic jointing
xvi. Cable glanding
Xvii. Civil Works Inspection and Testing
xviii. Mechanical installation

7.7 PRODUCT IDENTIFICATION AND TRACEBILITY

7.7.1 IDENTIFICATION METHODS


For the bulk piping material, its unique identification is recorded to ensure it can be traced back to the
certificate of origin and/or inspection documents.

This activity is addressed to tracing each single component or lot of components for their eventual repair
and/or replacement, to identify the Vendor, and to acquire feedback on the damaged, nonconforming or
inadequate components.

The traceability of piping material during construction activities (prefabrication and erection activities), is
ensured through the specific project documents: “Pipe Tracking System" AF-WS00ZZ-QA-LST-0001-
000

7.7.2 COMPANY PROVIDED ITEMS


Ref to section V clause 2.8, to ensure that proper care is exercised with COMPANY properties,
CONTRACTOR shall carry out the following activities as defined in AF-WS00ZZ-MM-PLN-0001-000
“Material Management and Preservation Plan”:

 Identify the COMPANY’s property (defined in Section X of the Contract)

 Verify if the COMPANY’s property is damaged

 Keep records of the damage and notify the COMPANY

COMPANY property is extended to all the input engineering technical documentation handed over to
CONTRACTOR during the bidding and post-award phases.

In order to maintain the integrity of the documents, the information data are treated as Project documents
and Project correspondence and segregated in specific subdirectories with read-only access limited to
authorised Project personnel.

7.7.3 MATEIALS AND EQUIPMENT ACCOUNTABILITY


With reference to SECTION VI – Project Coordination Procedure, Contractor will follow the Company
requirements stated on clause 6.4 and will include a dedicated section for the Equipment Acceptance
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Process in the “Material Management and Preservation Plan”. AF-WS00ZZ-MM-PLN-0001-000”.

7.7.4 PRODUCT PRESERVATION


Reference to Section V Clause 2.8, Handling, Storing, Packing and Delivery of Materials and Equipment
either supplied by Company or by Contractor will be performed in a way to ensure that conformity of
product is preserved during internal processing and delivery in accordance with contractual requirements,
supplier instruction, and recommendation. Product preservation at site will be carried out in compliance
with project procedure AF-WS00ZZ-MM-PLN-0001-000 “Material Management and Preservation Plan”.

7.8 CONTROL OF MONITORING AND MEASURING DEVICES


Reference to 15.3.2 CB-MX00ZZ-QA-WIN-0001- Measuring and Test Equipment shall be identified to
perform tests, measuring or work together with instruction for their use, calibration and storage.

Calibration shall which will identify all the equipment which requires calibration and the methodology of
calibration of each equipment. The calibration records shall be easily traceable to the equipment and
maintained at Work Site.

Calibration and setting shall be performed as per periods as required by the equipment as per the
manufacturer approved procedures and calibration certificates shall be submit to COMPANY for review.

Contractor will produce two copies of all calibration certificates for all equipment used for control and
testing purposes.

Prior to use, of any inspection, measuring and test equipment for the construction work, the Contractor
shall assure that the effective calibration period has not expired and the equipment has not been visibly
damaged.

Contractor shall prepare and maintain the Log of Calibrated Measurement and Test Equipment and shall
make it available to Company for review.

The calibration agency shall ensure that calibration is traceable to National or International Standards.

8 MEASUREMENT, ANALYSIS AND IMPROVEMENT


8.1 GENERAL REQUIRMENTS

The measurement, analysis and improvement processes are aimed to:


 Demonstrating the conformity of the product by means of design reviews and verifications, tests
and inspections conducted at the Supplier’s premises and during construction, controls and final
tests during plant start-up;
 Ensuring the execution of the Project Quality Management System by means of project reviews
and Audit;
 Continually improving the effectiveness of the Project Quality Management System by reviewing
the work processes.

8.2 MONITORING AND MEASUREMENT

8.2.1 COMPANY SATISFACTION


The degree of COMPANY satisfaction is monitored by the PM, during project development and
operation activities.
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The COMPANY’s complaints are formally communicated to the PM who verifies if the complaint is
justified. If so, he then proceeds to solving the COMPANY’s dispute, both directly and by involving the
managers of the departments concerned.

All the COMPANY complaints are documented and managed by means of internal or external
correspondence and minutes of meetings (MOM) to identify the adequate corrective action.

The above-stated correspondence and minutes are recorded and filed.

CONTRACTOR will respond to all Non Conformity Reports issued by COMPANY in writing within 3
working days of receiving notification of non-conformance, including his proposed corrective actions.

Eventually a Matrix including Section V reference between COMPANY contractual requirements and
CONTRACTOR documents shall be developed.

8.3 QUALITY SYSTEM AUDIT


In conformance to the COMPANY requirements of Section V, Clause 12.0 and Section I clause 12.
Quality System Audits are planned and conducted in the home office and on site with the following
objectives:
 Verify that the activities are performed in accordance with the provisions of the Project Quality
System;
 Assess the adequacy and effectiveness of the project Quality management system in relation to
established Quality objectives, particularly considering the congruence and integration among
activities;
 Identify possible discrepancies, determine the causes of such and, where necessary, promote
appropriate corrective action;
 Verify the application and effectiveness of the adopted corrective action;
 Provide the PM and the responsible department with the elements of knowledge and of
assessment of the state of the system of management for the quality of the project and also of its
implementation.
Based on the results of the Audit, PM ensures that appropriate corrective action is adopted. The project
Audit, the corrective action will be monitored with dedicated up dated log register in order to monitoring
the findings and their follow up as planned in project procedure AF-WS00ZZ-MM-PLN-0006-000 QA
Audit Plan.
This document provides all the information and coordination activities for external Audit on
Subcontractors and Suppliers; the CONTRACTOR may plan to perform Quality Audit for critical
Suppliers whereas the preliminary quality assessment (desktop review of their Quality Audit
Procedure/Program and also how they manage QC oversight at any sub-suppliers) and/or preliminary
production activities do not give satisfactory results.
CONTRACTOR will Plan the Audit by scheduling a programme of six months to be updated every 3
months, the schedule is provided in the document AF-WS00ZZ-MM-PLN-0006-000 “Quality Assurance
Activities and Audit Plan”, to be submitted to Company for Review.
As a minimum, full quality system Audit shall be carried out at defined stages of the Design, Procurement,
and Construction Phases. Company will receive proper 15 days in advance notification and invitation to
participate as observer.
All Audit will be executed by qualified quality auditors not directly responsible for the area being audited.
CONTRACTOR will submit to the COMPANY a copy of each audit report within 5 working days of its
completion.

8.4 MONITORING AND MEASUREMENT OF PROCESS AND PRODUCT (KPI &


METRICS)
Measurement and monitoring shall be carried out to verify their compliance with the requirements
established by the parties involved (CONTRACTOR, COMPANY, Supplier, etc.).

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The adopted measurement and monitoring methods shall take into account the following:

- Characteristics to be measured, documents and acceptance criteria to be adopted;

- Inspections and tests to confirm that all the specified verifications and validations have been
completed and accepted;

- Records of the implemented measurements.

Processes are continuously measured to evaluate their effectiveness and efficiency.

Indicators are defined for each main processes (commercial, project management, engineering, human
resources, project control, procurement and construction) which, measure the performance of those
processes as indicated in the project Metrics indicator AF-WS00ZZ-MM-SCH-0002-000

In order to set up a process measurement system some tools are available, for example:

 PTS database (for PIPELINE)

 EDMS database (Engineering Document Management System)

See par. 5.3.1 for "Quality Objectives".

A set of discipline-specific “Quality Control Requirements” are prepared, based on CONTRACTOR’s


standards and COMPANY Contractual requirements; the specific discipline Quality Control Plans are
developed on these basis, with the involvement of the Construction Subcontractors and to be submitted to
COMPANY for its approval before any related activity starts.

8.5 COMPANY NON CONFORMITIES

NCR’s raised by COMPANY will be controlled as per contractor procedure “NC Management
Procedure” AF-WS00ZZ-QA-PRO-0002-000 and actions will be taken as per contractual requirements.

8.5.1 CONTROL OF NONCONFORMING PRODUCT

8.5.1.1.1 ENGINEERING PHASE


The engineering activities might result in defective documents, i.e. specification, data sheet, drawings not
completely fit for purpose or with incorrect technical information. The issue of these potential
nonconforming deliverables is avoided through the verification of each single document before its
approval and transmission.

Internal verification is based on the following steps:

1: Producing and developing the document.

2: Verifying the document to check completeness and inconsistencies.

The person involved in Verification cannot be the same that produces the document.

In the case that a document is recognised not compliant with the requirements, it shall be returned to the
originator for the needed correction and the verification cycle shall be restarted.

8.5.1.1.2 PURCHASING PHASE


The nonconformities of material and equipment registered during the purchasing phase are examined and
treated in accordance with project document “NC Management Procedure”. No: AF-WS00ZZ-QA-PRO-
0002-000, Purchase Order, action, issue and close out dates will be maintained.

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8.5.1.1.3 CONSTRUCTION PHASE (SITE)
The nonconformities that found during the construction phase (on site) are examined and treated
according to the project document NC Management Procedure”. No: AF-WS00ZZ-QA-PRO-0002-000.

The proposed use or repair of a not conforming product shall be notified for concession to the
COMPANY or its representative.

8.5.1.1.4 ANALYSIS OF DATA


Data gathered from the project are analysed to examine CONTRACTOR’s Management System and
implement activities for continual improvement, as detailed in para 8.5.

This analysis takes into consideration the following general criteria:

 COMPANY satisfaction

 Satisfaction of Suppliers

 Effectiveness of the processes, verified during planned internal audit

 Conformity to COMPANY and PQMP requirements

 Achievement of the organization’s performance and quality objectives

Data review and analysis of possible problems are carried out as a rule by the various departments in the
CONTRACTOR organization.

Special working groups can be constituted for the analysis of particularly complex problems.

8.6 IMPROVEMENT

8.6.1 CONTINUAL IMPROVEMENT


CONTRACTOR will activate the Continuous Improvement for Project Quality Integrity by applying the
requirements expressed by COMPANY with Reference to 7.0 Continual Improvement of Section 5
Section V Part 1 Doc No. AF-WS00ZZ-QA-PRO-0002-000. The continual improvement process will be
carried out by the CONTRACTOR, taking into consideration the following:

a) Quarterly business reviews focusing on Key Performance Indicators (see also Section VII
Supplier Management)

b) Known quality and delivery risks and mitigation/recovery plans

c) Sub tiers suppliers’ quality and delivery performance

d) Lesson Learned Register (covering both positive and negative lessons) with action list and
close-out process for incorporating learning as improved performance)

e) Health, Safety, Security and Environmental (“HSSE”) performance review (see also Sections
IV, HSS and Section IX, Environmental & Social).

f) Organisational quality capability: e.g. training, planning, monitoring technologies

g) Contract requirements audit, including schedule achievement, findings and NCRs

8.6.2 LESSON LEARNED


CONTRACTOR shall implement a Lesson Learned process for positive or negative lesson learned, and
keep a dedicate register to improve on going performance of the work. Any Process involved shall be
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PROJECT QUALITY MANAGEMENT PLAN
identified and temporary solution adopted, preventive action and instruction properly described into the
form in Appendix 4. COMPANY and CONTRACTOR will meet periodically and evaluate case by case
the possibility/ necessity to issue a lesson learned. PQM is responsible for the distribution to the relevant
Process involved.

8.6.3 CORRECTIVE ACTIONS


CONTRACTOR shall issue Specific Procedure “NC MANAGEMENT PROCEDURE” for the Control
of Non-conforming WORK in accordance to the prescription of contract document Section V Quality and
Integrity management clause 6.0.

Under Project execution, corrective actions are defined in:

 Audit reports,

 Nonconformity reports.

Following a formal Company complaint or occurrence of non-compliance with project requirements by


Project Functions, corrective action request (CAR) is issued by the PQM.

Corrective Actions are submitted to COMPANY for approval.

Supplier Subcontractors and Service Subcontractors will follow at site the CONTRACTOR NC Project
Procedure.

Any NC raised to Supplier will be included as well all the other NC in one Project NC Status log.

Corrective Action for Supplier NC will be also subject to COMPANY approval.

CONTRACTOR Project Quality Manger in conjunction with COMPANY Quality Lead will define when
further analysis must be carried out on any specific NCR using a RCA- Root Cause Analysis process, this
to identify clearly the cause and define clearly the corrective and preventive actions to be implemented.

8.6.4 PREVENTIVE ACTIONS

Once the “Quality Alerts” is identified and defined, it shall be formalized in the dedicated form, (see
Appendix 1 of PQMP), and recorded in the dedicated register, (see Appendix 2 of PQMP).

Further steps are to:


 Communicate the “Quality Alert” to all the project team;
 Explain it during the planned project training sections;
 Keep in consideration by the project team the quality alert and if necessary proceed with the
implementation of the preventive action.

Quality alert management by Project team shall be evaluated during Audit session and general trend
of this tool will be analysed in the quality management review.

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Appendix 1 – QUALITY ALERT FORM

AZERBAIJAN INTERNATIONAL OPERATING


COMPANY

GEORGIAN PIPELINE COMPANY

QRT No: QRT-


QUALITY ALERT (QRT) Date:
Page of

Subject:

Quality Alert Description:

Area:  Management  Engineering  Procurement Construction  General

Reference to ISO 9001:2008 point 8.5.3 “Preventive Action”

Issued By:

Signature

Date:
Implementation Verification

By:

Date:

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APPENDIX 2 – Lesson Learned Form

AZERBAIJAN INTERNATIONAL
OPERATING COMPANY

GEORGIAN PIPELINE COMPANY

LESSON LEARNED
Identification
Area /Equipment: Discipline Activities:
Pipeline Civil Lowering
AGI General Mechanical Trenching
Metering Skids Welding Backfilling
Pig Receiver/ Launcher FJC Hydro
Generator E&I
Valves
Battery Charges
MICCC

SUBJECT (synthetic):

DESCRIPTION (detailed):

Lesson Learning Coming POS NEG.


from Positive or Negative
finding?

TEMPORARY SOLUTION ADOPTED:

PREVENTIVE ACTIONS AND INSTRUCTION FOR FUTURE:

ORIGINATOR: CHECKED BY: CHECKED BY:


Name: Name: Name:
Signature: Signature: Signature:
Date: Date: Date:
Lesson Learned Form-LL-001 Page 1 of 2

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APPENDIX 3 – ISO/TS 29001 AND PQM COMPARISON MATRIX

AF-WS00ZZ-
ISO/TS
QUALITY MANAGEMENT SYSTEM REQUIREMENTS QA-PLN-0033-
29001-2010
000
1 Scope 1
1.1 General 1.1.1
1.1.1 Field of Application-Supplemental ditto
1.2 Application 1.1.2
1.2.1 Application- Supplemental ditto
2 Normative Reference 2
3 Terms and definitions 3
3.1 Terms and definition for the petroleum, petrochemical and natural gas ditto
industries
4 Quality Management System 4
4.1 General requirements 4.1
4.1.1 Outsourced processes and/or services- Supplemental Subcontractors QP
4.2 Documentation Requirements 4.2.1
4.2.1 General 4.1
4.2.2 Quality Manual 4.2.1
4.2.2.1 Quality manual-Supplemental ditto
4.2.3 Control of Documents 4.2.2
4.2.3.1 Control of Documents- Supplemental ditto
4.2.3.2 Control of document changes 4.2.2
4.2.4 Control of records 4.2.3
4.2.4.1 Control of records -Supplemental ditto
5 Management Responsibility 5
5.1 Management Commitment 5.1
5.2 Customer focus 5.2
5.3 Quality Policy 5.3
5.3.1 Quality Policy-Supplemental ditto
5.4 Planning 7.1
5.4.1 Quality Objective 5.3.1
5.5 Responsibility, Authority and Communication 5.4
5.5.1 Responsibility and Authority 5.4.1
5.5.2 Management Representative 5.4.2
5.5.3 Internal Communication 5.4.3
5.6 Management Review 5.4.4
5.6.1 General ditto
5.6.1.1 General- Supplemental ditto
5.6.2 Review Input ditto
5.6.3 Review output ditto
6 Human Resources 6
6.1 Provision of resources 6.1
6.2 Human Resources 6.2
6.2.1 General 6.3
6.2.2 Competence, awareness and training 6.2.2
6.2.2.1 Training - Supplemental 6.2.2
6.3 Infrastructure 6.3
6.4 Work Environment ditto
7 Product Realization 7
7.1 Planning of product realization 7.1
7.1.1 Planning of product realization - Supplemental ditto
AF-WS00ZZ-QA-PLN- 0033-000-P03 WREP SRP
PROJECT QUALITY MANAGEMENT PLAN
7.2 Customer related process 7.2
7.2.1 Determination of requirements related to the product 7.2.1
7.2.2 Reviewed of requirements related to the product 7.2.3
ISO/TS QUALITY MANAGEMENT SYSTEM REQUIREMENTS AF-WS00ZZ-
29001-2010 QA-PLN-0033-
000
7.2.2.1 Reviewed of requirements related to the product-Supplemental ditto
7.2.3 Customer Communication ditto
7.3 Design and Development 7.3
7.3.1 Design and Development Planning 7.3.1
7.3.1.1 Design and Development Planning-Supplemental Out of scope of
work
7.3.1.2 Design and Development - Supplemental Out of scope of
work
7.3.2 Design and Development Inputs Out of scope of
work
7.3.2.1 Design and Development Inputs - Supplemental Out of scope of
work
7.3.3 Design and Development Outputs Out of scope of
work
7.3.3.1 Design and Development Outputs-Supplemental ditto
7.3.4 Design and Development Review Out of scope of
work
7.3.4.3 Design and Development Review - Supplemental Out of scope of
work
7.3.5 Design and Development Verification Out of scope of
work
7.3.6 Design and Development Validation 7.3.3
7.3.7 Control of Design and Developed Changes 7.3.4
7.3.7.1 Control of Design and Developed Changes -Supplemental ditto
7.4 Purchasing 7.4
7.4.1 Purchasing Process 7.4.1
7.4.1.1 Purchasing Process- Supplemental ditto
7.4.1.2 Criteria for Supplier selection, evaluation and re-evaluation- 7.4.1
Supplemental
7.4.1.3 Supplier provided special processes- Supplemental ditto
7.4.2 Purchasing information 7.4.3
7.4.2.1 Purchasing information- Supplemental ditto
7.4.3 Verification of Purchased Product 7.4.2
7.4.3.1 Verification of Purchased Product- Supplemental ditto
7.5 Production and Service Provision 7.5
7.5.1 Control of Production and Service Provision 7.5.1
7.5.1.1 Control of Production and Service Provision- Supplemental ditto
7.5.1.2 Process Control- Supplemental 7.5.1
7.5.2 Validation of Process for Production and Service Provision 7.5.6
7.5.2.1 Validation of Process for Production and Service Provision- ditto
Supplemental
7.5.3 Identification and Traceability 7.4.2
7.5.3.1 Identification and Traceability- Supplemental ditto
7.5.3.2 Identification and traceability maintenance and replacement- ditto
Supplemental
7.5.3.3 Product Status-Supplemental ditto
7.5.4 Customer Property 7.5.7
7.5.4.1 Customer Property - Supplemental ditto
7.5.5 Preservation of product 7.5.8
7.5.5.1 Preservation of product- Supplemental ditto
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7.5.5.2 Periodic assessment of stock- Supplemental ditto
7.6 Control of Monitoring and Measuring Devises 7.6
7.6.1 Control of Monitoring and Measuring Devises- Supplemental ditto
7.6.2 Environmental Condition- Supplemental N/A
8 Measurement, Analysis and Improvement 8
8.1 General 8.1
8.2 Monitoring and Measurement 8.2
8.2.1 Customer Satisfaction 8.2.1
8.2.2 Internal Audit 8.2.2
8.2.2.1 Internal Audit- Supplemental ditto
8.2.2.2 Response times- Supplemental ditto
8.2.3 Monitoring and Measurement of Processes 8.2.3
8.2.4 Monitoring and Measurement of Product 8.2.3
8.2.4.1 Monitoring and Measurement of Product- Supplemental ditto
8.2.4.2 Acceptance inspection- Supplemental ditto
ISO/TS QUALITY MANAGEMENT SYSTEM REQUIREMENTS AF-WS00ZZ-
29001-2010 QA-PLN-0033-
000
8.3 Control of Nonconforming Product 8.3
8.3.1 Release or acceptance of nonconforming product- Supplemental ditto
8.3.2 Field nonconformity analysis-Supplemental ditto
8.3.3 Customer notification-Supplemental ditto
8.4 Analysis of data 8.4
8.4.1 Analysis of data-Supplemental ditto
8.5 Improvement 8.5
8.5.1 Continual Improvement 8.5.1
8.5.1.1 Continual improvement of the organization 8.5.1
8.5.2 Corrective Action 8.5.2
8.5.2.1 Corrective Action- Supplemental Ditto
8.5.2.2 Response times-Supplemental Ditto
8.5.3 Preventive Action 8.5.3
8.5.3.1 Preventive Action -Supplemental ditto

APPENDIX 4 – Contractor Site Surveillance Check List

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