REPORT

Employee Intranet
Software

G2 REPORT
SUMMER 2023
 G2 Employee Intranet Software Report | Summer 2023

Contents

Executive summary 3
About G2 3

About the Employee Intranet Software category 4

G2 Grid® for Employee Intranet Software 5

What makes Simpplr a top-rated solution 7

Satisfaction results 8

G2 satisfaction leader rankings 9

G2 relationship index for employee intranet 10

Featured case study 11

About Renewal by Andersen 11

About Simpplr 12

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 G2 Employee Intranet Software Report | Summer 2023

Executive summary

Every quarter, G2 ranks the top employee

intranet software providers. Products and
vendors are ranked according to customer
satisfaction scores (based on actual, confirmed
user reviews) and market presence (based
on market share, vendor size, social impact)
and placed into one of four grid quadrants.
This eBook summarizes the findings of G2’s
Summer 2023 reports.

About G2

G2 is the largest and most trusted software

marketplace, helping business professionals,
buyers, investors, and analysts compare and
evaluate the best software and services.
More than six million people visit G2.com
monthly to gain insights provided through
actual, verified user feedback.

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 G2 Employee Intranet Software Report | Summer 2023

About the Employee

Intranet Software category

G2 defines the Employee Intranet Software

category as:

“An intranet is a restricted and private communications network

hosted online. Each intranet is typically accessible by a specific
group of people, such as the members of a team or company.
Employee intranets exist to provide staff with a centralized location
to work together, share media, communicate, train, provide and
receive feedback, or otherwise collaborate on a variety of tasks.
Employee intranet solutions allow companies to cherry-pick or
bundle features from other types of software like internal
communications software or business content management
software. If the intranet doesn’t provide a feature natively, it will
often integrate with common or frequently used software solutions
and enable users to access it from inside the intranet portal.”

To qualify for inclusion in the Employee Intranet category, a product must:

Provide access to, or the ability to create, an online portal with predefined access

Allow for collaboration, communication, and file sharing within defined groups

Be customizable

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 G2 Employee Intranet Software Report | Summer 2023

G2 Grid® for Employee Intranet

Software

Leaders
These companies are rated highly
by G2 users and have substantial The Employee Intranet Grid® provides ranking
market presence scores. Simpplr by customer satisfaction (based on user
ranks as a Leader.
reviews) and market presence (based on
High performers market share, seller size, and social impact).
Companies in this quadrant Badges are awarded to products with the top
have high customer satisfaction
scores combined with low market
Momentum Grid® scores. Products shown on
presence scores compared to the the Grid® for Employee Intranet have received
rest of the category. a minimum of 10 reviews/ratings in data
Niche
gathered by May 23, 2023.
These companies have relatively
low satisfaction scores and low
market presence compared to
the rest of the category.

Contenders
Companies here have relatively
low customer satisfaction
scores with high market
presence compared to the
rest of the category.

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 G2 Employee Intranet Software Report | Summer 2023

G2 Grid® for Employee Intranet

Software

Market Presence

Satisfaction

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 G2 Employee Intranet Software Report | Summer 2023

What makes Simpplr a top-rated solution

Must rank in the top

4.7
4.7 out of 5 stars
93%
Recommend Simpplr
25% of the category (307 reviews)
to achieve this badge

Simpplr is consistently named a Leader for Employee Intranet Software. Products in the Leader
quadrant are rated highly by G2 users and have substantial market presence scores.

As a leading employee intranet vendor, Simpplr makes it possible for businesses to connect,
align, and engage entire workforces across enterprises of all sizes. It offers real-time insight
to optimize communications, helping companies deliver frictionless access to information so
employees feel connected, enabled, and included. Simpplr helps companies create supportive
environments that attract, retain, and engage top talent.

“ Simpplr is so much more than an intranet. It’s a way for people to connect
and engage with the business and with each other. It’s easy to get started,
easy to organize, and it’s FUN! Simpplr is clean and crisp, with thoughtful
tiles that help guide users to the information they need, when they need it.”

Exceptional UI. Enhances engagement.

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 G2 Employee Intranet Software Report | Summer 2023

Reporting 95%

Reporting & Dashboards 98%

Web Application 98%

Customization 98%

Mobile Application 96%

Product Direction (% positive) 98%

Performance Benchmarking 95%

User, Role, and Access Management 95%

Confirmation 95%

Moderation 93%

Dashboards 94%

Employee Generated Content 95%

Performance 98%

Administrative Access 97%

Time to go-live

3.2 months

Ownership HQ location Year founded Employees Company Website

Simpplr Redwood City, CA 2014 456 www.simpplr.com

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 G2 Employee Intranet Software Report | Summer 2023

SATISFACTION SATISFACTION BY CATEGORY NPS

Likelihood to Product Meets Ease of Ease of Quality of Ease Ease Ranges

Recommend Going Require- Admin Doing Support of Setup of Use between
in Right ments Business -100 to
Direction? With +100

Simpplr 93% 98% 92% 92% 96% 95% 91% 95% 80

Igloo 85% 84% 85% 83% 85% 87% 80% 86% 57

Interact 92% 86% 88% 85% 92% 91% 76% 92% 72

Unily 90% 92% 89% 86% 86% 88% 83% 95% 77

LumApps 80% 79% 80% 86% 92% 79% 87% 81% 44

Workvivo 98% 95% 96% 95% 99% 97% 93% 97% 95

Category
88% 88% 89% 88% 92% 90% 88% 90% 59
Average

Companies are finding that keeping employees connected, informed, productive, and engaged
is easier with Simpplr.

“ Simpplr intranet helped bring our teams from coast to coast together.
It’s not only a great social platform for the company, but it also is a great
host for company resources. We have how-to guides, pages & articles,
user profiles with contact info, events, and tons more. Many new employees
use it not only as a resource for information but also to learn more about
fellow team members by browsing their profiles.”

Connects and engages remote teams.

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 G2 Employee Intranet Software Report | Summer 2023

G2 Relationship Index
for Employee Intranet

This index measures scores in user satisfaction, ease of doing business,

quality of support, and users’ willingness to recommend the product.

Ease of Business Likely to Recommend Quality of Support Other Factors

Workvivo 9.82%

Simpplr 9.49%

Jostle 9.49%
Xoxoday
Empuls 9.39%

Haystack 9.30%

Staffbase 9.09%

Happeo 9.02%

Basecamp 8.87%

Softr 8.87%
Microsoft
SharePoint 8.82%
Hub
Intranet 8.79%

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 G2 Employee Intranet Software Report | Summer 2023

Featured case study

Renewal by Andersen (RbA) is made up of more than 100 franchise locations spread
across the United States. They all face unique challenges but consider themselves
part of ‘One Network,’ sharing best practices and building each other up to be
stronger together. Existing communication methods were unable to keep pace
with evolving needs and they required a way to effectively communicate training,
webinars, and big business announcements—and to build connections with peers
in other markets and regions.

After a robust implementation process, RbA deployed its Simpplr-powered solution

– ‘The Link.’ This has become a one-stop shop for business updates, team spotlights,
and critical operations updates. The Link is regularly visited by over 2500 Renewal
by Andersen employees. And with over 2300 pieces of content on their platform,
employees heavily rely on the Simpplr Search capability to find pertinent information.

There are individual sites for each department (operations, sales, marketing, and IT)
and employee groups create and manage their own sites as well. This gives employees
Renewal by
a sense of ownership, as well as a voice, with contributions and ideas recognized
Andersen
across the company. RbA’s communication team maintains a 24-hour News page
maintains ‘The
sharing critical stories, syndicated from these many individual pages within the
Link’— a global,
Simpplr platform.
interactive
intranet powered
The Link is also used to demonstrate RbA’s commitment to the community and bring
by Simpplr
employees together to do charitable work. They recently raised $1M for the American
Cancer Society with all of the internal communications taking place over The Link.

About Renewal by Anderson

Headquarters Renewal by Andersen LLC is the full-service window replacement division of
Cottage Grove,
Andersen Corporation. Renewal by Andersen offers a replacement process
Minnesota
that includes an in-home consultation, custom manufacturing, and installation
Industry through one of the largest nationwide networks of window replacement specialists.
Construction Learn more about Renewal by Andersen at renewalbyandersen.com

Founded
1995
Read the full case study

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 BuiltIn 2023 Forbes 2023 Intranet Platforms America’s Fastest-Growing
Best Places to Work Best Startup Employers Leader 2022 Private Companies
BuiltIn Forbes Forrester Wave Inc. 5000

About Simpplr
Key capabilities
Easy to use UX, managed with clicks, not code

Smart search functionality makes content easy to find

Zero failed adoptions across 700+ customers

Flexible, scalable, secure solution for large, distributed organizations

Rapid deployment (weeks, not months)

Built for complex enterprises

Prescriptive analytics and benchmarking

The industry’s first Auto-Governance Engine

Simpplr is the modern intranet that transforms the work experience for all employees – wherever and
however they work.

Simpplr is the only platform that unifies employee engagement, enablement, and services, leveraging
state-of-the-art AI models to deliver a seamless, cohesive, and personalized employee experience.

Trusted by over 700 global brands, including Moderna, Snowflake, Splunk, Penske, Eurostar, and
AAA, Simpplr customers achieve significant improvement in their employees’ productivity, retention,
and overall satisfaction.

Headquartered in Silicon Valley, CA, Simpplr is backed by Norwest Venture Partners, Sapphire
Ventures, Salesforce Ventures, Tola Capital, and Still Venture Capital. Learn more at simpplr.com.

simpplr.com +1.877.750.8330