Professional Documents
Culture Documents
BRIEF INTRODUCTION:
Hello students! Welcome to the second quarter of this school year! I hope you enjoyed while
learning about handicrafts and how to make your own embroidery, recycling and gift-wrapping projects.
The second quarter module is an exploratory course on HOUSEHOLD SERVICES. Topics to be
discussed include lessons about housekeeping activities: its importance and standards; use and
maintenance of cleaning tools, materials, equipment and cleaning chemicals; safety measures in doing
household tasks; occupational safety and health procedures and maintaining effective relationship with
clients/customers. I anticipate that your enthusiasm and passion for learning is still there as we go along
another chapter of happy learning in your TLE 8 subject.
Thus, in this second quarter learning module, you are expected to acquire the essential
knowledge and develop the basic skills prescribed by DepEd’s learning standards aligned with the
MELCs as shown in the table below. God bless and let’s get into it!
WEEK 1
INTRODUCTION TO HOUSEHOLD SERVICES
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory)
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying!
INTRODUCTION:
1
Our home, like every house and even working places like schools, shops, stores, offices, hotels
eatery, hospitals, require to be kept clean and tidy so that it appears inviting to all. Also, cleanliness and
orderliness lead to working comfortably. This is where housekeeping comes in.
The basic concept of housekeeping has started from keeping a domestic house clean performed
by the members of the family and later hired personnel called housekeepers. It has gradually come to
maintaining high standards of cleanliness and maintenance at commercial levels. In addition to the basic
concept, there is also a commercial concept of housekeeping. This involves the role and importance,
various functions of housekeeping, and the responsibilities of personnel involved in housekeeping
services. Besides, it is also important to know the grooming standards of these personnel. Thus,
household services involve housekeeping chores to ensure clean and orderly surroundings as well as
comfortable place.
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge
and understanding of the topic on embroidery tools, materials and basic
stitches and its relationship and connection to things, ideas and other concerns
others that concerns your life.
What I Want to How I Can Learn
What I Know What I Have Learned
Find Out More
Below are the key guide questions that you should remember as you perform all the activities in
this lesson. You should be able to answer them at the end of the week.
1. How would you describe housekeeping? Differentiate the two types of housekeeping.
3. Given the numerous housekeeping activities to be done at home, how would applying work
simplification help you to accomplish all your tasks successfully?
SHORT EXERCISES/DRILLS:
2
What housekeeping activities do you perform at home? Cross out ()each box that contains the chores
that you can independently do at home. Let’s see if you can hit the jackpot!
HOUSEKEEPING
B I N G O
Buying Cooking
Taking out
groceries in complete Cleaning own
the Ironing clothes
the meals for the bedroom
trash/garbage
supermarket family
Taking care
of siblings
Washing own Setting the
Changing and/or Washing the
clothes (hand table before
curtains domestic dishes
wash) meals
animals at
home
Helping in food
Budget and Sweeping the preparation
Paying utility
control of floor inside like peeling
bills
expenditures the house vegetables/frui
ts
Washing
Removing of
Washing clothes using Dusting of
Cooking rice leaves from
windows washing furniture
rain gutters
machine
Fixing own Folding Sweeping
Cleaning the Watering the
bed upon washed outdoors or in
toilet plants
waking up laundry the garden
CONTENT DISCUSSION:
This week’s lesson is about basic household services concepts that will help you understand
the different housekeeping chores and appreciate their importance more. You will also learn about the
scope and standards when it comes to ideal housekeeping, focusing on how housekeeping activities
should be done properly. More so, you will discover how to accomplish different household chores
effectively and efficiently by applying time-saving tips in cleaning and work-simplification
techniques.
Housekeeping
housekeeping is the systematic process of making a home neat and clean.
it refers to the management of a house and home affairs. This means looking after the house
cleanliness, tidiness, orderliness and its smooth running.
the word housekeeping refers to the upkeep maintenance of cleanliness and orderliness in the
house or a lodging establishment such as hotel, inn, apartel, condominium, resort, dormitory or
even a hospital.
it is performing the different steps and procedures of household tasks to keep and maintain
everything in the house in good condition.
therefore, housekeeping is the process of keeping a place clean, beautiful, and well-maintained
so that it looks pleasant and inviting.
Some housekeeping are house cleaning and some housekeeping are home chores.
Home chores – are house works that need to be done in regular intervals. It includes the
budget and control of expenditures, preparing meals, buying food, paying utility bills, and
cleaning the house.
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House cleaning – outdoor housekeeping chores include removing leaves from rain gutters,
washing windows, sweeping doormats, cleaning the pool, putting away lawn furniture, and
taking out the trash.
Types of Housekeeping
1. Domestic Housekeeping
refers to housekeeping maintenance performed in a house. It covers the living room, bedrooms,
kitchen, dining area, kitchen, restrooms, grounds and surrounding areas within the house
Usually, the wife or mother as the caretaker acts as the head housekeeper and is responsible for
keeping the household in proper order.
2. Commercial Housekeeping
Applies to housekeeping and maintenance in commercial lodging establishments. It is called
institutional housekeeping. It usually covers the following areas:
* guest rooms * offices * grounds
* hallways and corridors * stairways * linen and laundry
* lobby * windows
* public rooms and restaurants * stores, concessionaire shops
*Commercial housekeeping does not include the kitchen and dining areas since they are handled
by the Food and Beverage Section.
Housekeeping jobs among commercial establishments are more complex to manage than those
done in the house. With a lot of guests to attend to, the housekeeping responsibilities in hotels, resorts,
and other commercial lodgings are distributed to several sections of the housekeeping department. There
is a section that attends to the maintenance of guestrooms; another one to the public areas while a
separate unit takes care of linen and laundry services. Though each section attends to a specific function,
efforts have to be well coordinated among the various sections to ensure efficient housekeeping
maintenance.
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Just like in any endeavor, certain standards are set so as to ensure efficiency of service and
quality of outcome. In housekeeping, certain standards are set based on the scope of work. These are the
basic standards for an ideal housekeeping work.
1. Cleanliness
All areas are clean.
Closets, cabinets, and storage areas are also kept clean.
Furniture and fixtures, windows and glass panels are free of dust; door knobs and metal fixtures
are polished.
Floors are vacuumed, polished, or shampooed when necessary.
Grounds are free of litter.
2. Orderliness
Furniture and fixtures are appropriately located.
Linens are clean and properly folded.
Beds are made up properly; linen are mitered and wrinkle free.
3. Sanitation
Garbage is properly disposed of.
Area is protected from pest infestation and regularly fumigated.
4. Comfort
All areas are properly lighted and ventilated.
There is minimal form of distraction.
There are sufficient amenities available.
5. Eye Appeal
Surroundings are soothing to the eyes.
There is suitable interior design and proper blending of colors.
Painting and other amenities like television sets are mounted at eye level.
6. Safety
All areas are free from safety hazards
House or structure is provided with safety facilities like fire extinguishers, emergency alarms,
fire exits, etc.
7. Maintenance
Supplies and materials are available when needed.
Consumption of supplies is always monitored.
All tools and equipment are properly stored.
There is periodic checking of appliances and equipment.
Good housekeeping requires very thorough cleaning and being clean means the absence of
visible dirt. Cleaning, however, while it is necessary for all, is a very personal issue. Cleanliness is
subjective. What maybe clean for one may not be clean for others. Some people are bothered by dirty
dishes in the sink while others are content if the dishwasher is loaded once a day.
Organizing on the other hand, is different from cleaning that it involves creating a system for
storing and finding things. This means you have to rake an inventory of the clothes in your closet
drawers, reorganize where everything goes, and pick out all things you never wear anymore. You can
also organize personal papers (bills, letters, receipts, and checks) neatly into clearly labeled file folders.
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You can also organize your kitchen, placing spices and canned goods in one cabinet, dishes and glass in
another cabinet, utensils in one drawer, and tin foil, plastic wrap and plastic sandwich bags in another.
Organizing is a great “finishing touch” way to tie everything together after your house or lodging place
is cleaned.
It is important to ask oneself of this question: How can I maximize my cleaning time? Here are some
tips:
1. ESTABLISH PRIORITIES. Identify tasks that absolutely have to be done, and which ones would
be nice to be done. Work on them in that order.
2. SET TIME LIMITS. Keep your cleaning schedule flexible so you can change it if something
unexpected comes up. You can accomplish quite a bit in several 10-20-minute periods. Do what you
can when you can.
3. DELEGATE. Teach members of your household how to fold laundry, vacuum, dust, unload the
dishwasher, make their beds, and prepare their meals. Enlist teens to help with big jobs like washing
windows and floors and cleaning cabinets and woodwork.
4. TAKE A WALK. Make a nightly sweep of the household, it will do wonders for keeping clutter
under control. Dong it just before bedtime means a fresh, clean start in the morning.
6. BRING IN OUTSIDE HELP. If the budget permits, consider paying someone else to do some of
the cleaning. It can be weekly, biweekly, and even seasonal.
WORK SIMPLIFICATION
Have you ever tried fixing your own bedroom within the shortest time possible? Do you know
that you can save time and energy on your task if you only know how to organize and simplify your job?
Work simplification is the conscious seeking of the simplest, easiest, and quickest method of
doing
work. It is accomplishing more tasks within a given amount of time. Improvement in doing a piece of
work can be made by means of work simplification. One thing you have to remember is that you should
always be aware of the motions involved in doing tasks and an interest in the possible ways of reducing
time. This is what we call the principle of motion-mindedness.
At home, interest in work simplification is mainly due to the desire of the homemaker and other
members to have more time and energy for other activities either personal or with the other members
of the family. In the workplace, it aims to improve workers’ efficiency so that production output can
increase and production cost can decrease.
A lot of studies have been done on such tasks as laundering and ironing, bed making, cleaning,
food preparation, dishwashing, and other routine household activities. The efficient arrangement of
equipment, tools, and even storage facilities and the correct heights of work surfaces, stools, and chairs
have been studied. These indicate that change and improvement in the work methods are possible in
every home and industry.
1. Apply dovetailing in completing tasks. In dovetailing techniques, two or more tasks are scheduled
and completed successfully at the same time. The nature of each task allows you to alternately shift
attention from one task to another.
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Examples:
Cook several foods at a time.
Bake while you are dishwashing.
Dust furniture while you are rearranging them.
Use cooking pans several times.
Set the table while you are cooking.
2. Keep your work tools and equipment within easy reach. Needless walking, lifting, and reaching
of tools and equipment should be eliminated. Assemble all your tools and equipment within easy
reach before starting to work.
3. Select best tools. The use of the right tools for doing work is also important. Poor tools are not only
wasteful of time and energy, but also cause nervous irritation resulting to fatigue. The use of a tray
or wheeled table for carrying dishes, food, or supplies will save you a lot of time, effort and energy.
The use of a sharp knife will make slicing or cutting of ingredients faster and easier.
4. Work with proper posture and body movements. Good posture in doing any task may describe as
the position that requires smallest amount of energy expenditures. You should give considerable
attention to posture habits in standing, sitting, stooping, and bending while at work. Much energy
can be conserved; fatigue can be avoided or lessened and strain is released if you follow the correct
posture and body movements in doing certain tasks. Keep the body working with gravity and with
the minimum amount of muscle tension reduce fatigue.
5. Lessen work by leaving out parts of the task that can be left out. There are some parts of the
tasks you can do away with. For example, you can leave out drying of dishes and just drain them.
You can use sheets without ironing them, or washed clothes that can be placed in hangers for drying
so you need not to iron them. Another way to lessen your work is marketing on a weekly basis rather
than daily.
6. Make both hands work. Be ambidextrous. Use both hands for picking, setting, and clearing the
table, and dusting. Both hands should be used equally so that loads will be well-distributed to both
sides of the body.
7. Arrange work centers in the house for the best sequence of motions and for the minimum
distance of travel. The location of the refrigerator, sink, and stove should be near to one another.
Storage or cabinet for toiletries should be inside the bathroom or adjacent to it.
8. Use labor-saving devices. There are now many labor-saving devices sold in the market. Most of
them however, are expensive. If you must buy one, make sure you use it, so that you can get back its
value in terms of saved time and energy.
At home, physical work cannot be avoided. The following are some pointers to help you do
homemaking activities efficiently and enjoy results well:
1. How would you describe housekeeping? Differentiate the two types of housekeeping.
7
Housekeeping is the systematic process of making a home neat and clean. It refers to the
management of a house and home affairs. This means looking after the house cleanliness, tidiness,
orderliness and its smooth running. There are two types of housekeeping namely domestic
housekeeping and commercial housekeeping. The former refers to housekeeping maintenance
performed in a house while the latter applies to housekeeping and maintenance in commercial
lodging establishments rendered by paid personnel or employees.
3. Given the numerous housekeeping activities to be done at home, how would applying work
simplification help you to accomplish all your tasks successfully?
Work simplification and time-saving tips in cleaning helps in maximizing cleaning time and in
finishing household tasks in the simplest, easiest and quickest method of doing work. These
methods allow successfully accomplishing household tasks simultaneously with less possible effort
which helps avoid over-fatigue, stress or burn out.
FINAL KNOWLEDGE:
In a nutshell, housekeeping is the systematic process of making a home neat and clean. There
are two types of housekeeping: domestic and commercial. Scope of housekeeping work will
depend on where the housekeeping activity is performed. In housekeeping, certain standards are set
based on the scope of work.
Accomplishing household tasks successfully is equally important for both domestic and
commercial housekeeping. In order to do these, time-saving tips and work simplification methods
can be applied like dovetailing and use of time and labor-saving devices like rice-cooker, washing
machine, etc.
Most importantly, doing housekeeping activities or household chores in not a gender and age
role. It requires participation among all family members especially when it comes to domestic
housekeeping. By having shared responsibility, every member of the family performs important
roles which helps every task be done successfully, leaving extra time and energy for quality family
bonding.
8
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
A. Written Works:
Activity A.1. TRUE or FALSE.
Direction: Write TRUE when the statement is correct, and FALSE if the statement proves
otherwise.
______________ 1. Cleanliness is subjective. What may be described “clean” for a person, may not be
enough for another.
______________ 2. Organizing is the process of actually freeing your house from dirt.
______________ 3. Cleaning is different from organizing. The former involves a creative way of
storing and finding things.
______________ 4. In order to save time when cleaning, have a schedule so you can accomplish what
you need to do. Do what you can when you can.
______________ 5. It is recommended complete one project before you start another especially if it is
a difficult task.
______________ 6. Work simplification involves applying dovetailing in completing tasks like setting
the table while cooking.
______________ 7. It is okay not to observe proper posture and body movements when doing
housekeeping activities because you are at home anyway.
______________ 8. To simplify work, it is suggested that one must go to market every day to buy
essential needs at home.
______________ 9. Ambidextrous means having the ability to work using your both hands effectively.
______________ 10. The arrangement of furniture in one’s home does not affect work simplification.
2. As part of housekeeping and to protect his family, Mrs. Cruz bought fire extinguisher for their
home to be used upon emergency situations. __________________________
3. Mr. Park goes to the market on a weekly basis to see to it that their groceries at home are
replenished including food items, toiletries and cleaning supplies.
__________________________
5. Ms. Claire never missed segregate their garbage properly and dispose them off as scheduled.
__________________________
1. What household task do you like doing most? How do you apply work simplification to make
the work easier and faster?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Scoring Rubric:
3 2 1
CRITERIA Score
(Exceptional) (Satisfactory) (Attempted)
Shows extensive Shows accurate Shows few accurate
understanding about understanding understandings about
CONTENT the concept and about the concept the concept but was not
presented supporting but with vague able to justify the idea
statement. justification. presented.
10
WEEK 2
USE AND MAINTENANCE OF CLEANING TOOLS AND EQUIPMENT
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory)
B. Online:
7 Cleaning Solutions You Can Make Yourself, November 14, 2018 Retrieved from
www.realliving.com.ph
C. Printed:
Bernardino et al. (2013). Technology and Livelihood Education. Quezon City, Philippines. Phoenix
Publishing House, (pp. 92-97)
Rodrigo et al. (2013) Home Economics Exploratory. Quezon City, Philippines. Vibal Publishing House
Inc., (pp. 211-213)
Mangalindan, Fe S.J. (2014) Technology and Livelihood Education 8. Quezon City, Philippines. The
Library Publishing House Incorporated, (pp. 148-151)
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying!
INTRODUCTION:
A conducive environment is the result of good housekeeping. It is done with the use of
appropriate cleaning tools, equipment and supplies. The whole environment consisting of the home,
workplaces, and recreation centers require attention so cleanliness can be enforced to provide comfort,
convenience, and privacy for everyone.
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge
and understanding of the topic on principles and elements of design and
design transfer and its relationship and connection to things, ideas and other
concerns others that concerns your life.
What I Want to How I Can Learn
What I Know What I Have Learned
Find Out More
Below are the key guide questions that you should remember as you perform all the
activities in this lesson. You should be able to answer them at the end of the week.
2. How would you practice precaution while using cleaning tools, equipment and supplies?
3. If cleaning chemicals are not available, what other alternatives would you do?
SHORT EXERCISES/DRILLS:
PROCESS QUESTIONS/ FOCUS QUESTIONS:
PICTURE GALLERY
Directions: Identify the following tools and equipment used in cleaning. Write your answers on the
space provided.
________________ 1. ________________ 2.
________________ 3. ________________ 4.
________________ 5. ________________ 6.
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________________ 7. ________________ 8.
CONTENT DISCUSSION:
Performing housekeeping tasks cannot be done properly by using bare hands. So, this week’s
lesson includes familiarizing with the basic cleaning tools, equipment and supplies. Along with their
photos and specific names, description, proper usage and maintenance are also indicated. In addition,
tips in using household supplies are also discussed. Furthermore, you will also learn how to make
simple DIY (do-it-yourself) cleaning chemicals which can be used as substitute to commercial
cleaning chemicals that are also guaranteed safe and effective.
Definition of Terms
Corrective or reactive activity - unscheduled, unplanned task, usually associated with greater
hazards and higher risk levels like repairing something to get it working again.
Floor buffer - an electrical appliance that is used to clean and maintain non-carpeted floors, such as
hardwood, marble, tile or linoleum. It is also known as a floor polisher or floor burnisher. If it is a
high-speed floor buffer with a pad it rotates at over 1000 RPM (rotation per minute).
Housekeeping - the act of cleaning the rooms and furnishings of a home.
Maintenance - an act or process of preserving a tool or equipment. It is working on something to
keep it in a functioning and safe state and preserving it from failure.
Management - the process of designing and maintaining an environment in which individuals,
working together in groups, efficiently accomplish selected aims.
Preventive or proactive activity - usually a planned and scheduled process that is usually carried
out to keep something functional.
Tools - devices that can be used to achieve a task, but not consumed in the process.
Vacuum cleaner - a device that uses an air pump to create a partial vacuum to suck up dust and dirt,
usually from floors, and optionally from other surfaces as well.
13
PROPER WAYS OF BEATING DIRT
1. Cleaning
2. Disinfecting
a. Destroy germs
b. Clean before disinfecting
c. Disinfect with bleach
3. Sanitizing
4. Deodorizing
a. GENERAL-
PURPOSE
BROOM Used for general cleaning purposes, made of bundle
of straws or twigs attached to a long handle.
b. SYNTHETIC
BRISTLES Used to pick up more dirt and are angled to reach into
BROOM corners.
c. WHISK
BROOM Use this small handheld broom to remove lint and
debris from clothes or upholstery.
d. PUSH
BROOM Use this square-back broom for sweeping wide range
surfaces like garage and basement floors, driveways,
patio and porch.
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2. COBWEBBER
3. DUST PAN
2. WET
MOP
Usually has removable replacement heads.
5. WRINGER
6. COCONUT HUSK
(bunot/lampaso)
2. TOILET
BOWL
BRUSH Made with synthetic bristle brush for cleaning all
interior sections of the toilet bowl.
3. TILE AND
GROUT
BRUSH Used to eliminate stains, soap, scum, mold and
mildew collected in the grout of tiled surfaces.
4. DISH
BRUSH Stiff-bristled brush used for washing dishes and
cooking utensils.
9. WATER
HOSES
Hollow and flexible tubes designed to carry fluids
from one location to another.
11. Trash
Can/Garbage
Receptacles
A container for temporarily storing refuse and waste.
12. VACUUM
CLEANER
A machine used to suck up dust and dirt from floors,
carpets, or other surfaces. The dust is collected in a
dust bag for later disposal.
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14. CARPET SWEEPER
2. SPONGE
Absorbs water or any liquid agent. When wet, it
becomes soft but tough. It is used in bathing, wiping
or cleaning surfaces.
3. DUSTING CLOTH
Used to remove dust on surfaces and furniture.
4. CLEANING
TOWEL Used for drying bathroom walls and floor tiles after
they are cleaned.
5. DISH CLOTH
Used in the kitchen to dry dishes.
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This cloth is made of fiber that absorbs water left
behind during the cleaning process.
7. TRASH
BAGS Plastic bag that serves as liner for garbage containers
so that the wet garbage does not penetrate into the
corners or surfaces.
8. PAPER
TOWEL
An absorbent textile made from paper instead of
cloth in drying hands, wiping windows, dusting and
cleaning up spills.
To effectively clean it, lather it up with dish soap and rinse it with running water to flush the
bacteria and viruses on the surface of the sponge, and then put it in the microwave on high for
two minutes to kill any bacteria. Remember to put “wet” sponge because a dry sponge in the
microwave could cause a fire. Keep it in a holster away from the faucet or drain to let it dry out.
The more it dries out, the less likely it is to harbor bacteria and other germs.
Imagine, if you pick up salmonella in the restroom, it’ll be in the items you were using to clean.
Now, if you bring those same items out into the general office area, you’ve just contaminated the
entire office. Imagine what you are coming into contact with if the same rag used to wipe down a
urinal is used to dust your desk.
The industry standard color-coding system includes red for high-risk areas such as toilets and
urinals; yellow for low-risk restroom areas including sinks and mirrors; blue for all-purpose
cleaning (dusting, window cleaning, wiping desks, etc.) in other areas of a facility; and green for
food-service areas.
Cleaning is the easiest and fastest when your equipment fit your cleaning needs and are easy to
store in a closet or storage space. Some critical areas should not only be cleaned; they have to be
sanitized. By sanitizing, all germs and bacteria are killed through the use of chemicals such as
disinfectants or by hot steam as used in dishwashing and laundry. With a sanitized environment,
occupants are protected from possible diseases. The critical areas that must be sanitized are those that
come in contact with the body such as toilets, toilet bowl, urinals and lavatories.
Homemade Cleaners
For some households, commercial cleaning chemicals are not readily available when needed.
Some cleaning chemicals are expensive. There are also chemicals that are dangerous to handle and
require strict caution when used like the muriatic acid. Therefore, DIY (Do-It-Yourself) homemade
cleaners are now popular because they are cheap, safer to use and as effective as commercial cleaning
agents. Majority of the homemade cleaners you come across usually contain two, three or more of these
cleaning agents:
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Most of the time, “vinegar” is included in the ingredients or recipe of any type of DIY cleaner, it
is most likely being used to refer to distilled white vinegar. It is one of the cheapest, most
natural, and non-toxic cleaning agents in multipurpose cleaning formulas and other types of
homemade cleaners today.
Distilled white vinegar works as both a cleaning agent and a disinfecting agent. When combined
with other ingredients like baking soda, you can get a very effective toilet cleaning product out
of it. Left on its own, vinegar can be used as a powerful tool for mopping floors, removing stains
from surfaces and eliminating germs.
b. Baking Soda
Baking soda falls among the most common cleaning agents that are used in making homemade
all-purpose cleaners. It is also among the cheapest.
Baking soda is ideal for cleaning bathrooms, kitchens, and other places around the house that
usually have a very unpleasant smell. The reason is that the homemade cleaning agent is great at
eliminating tough odors, stains, and grimes from such areas.
When used as a supply in cleaning, baking soda does not cause any damage to any type of
surface it comes in contact with. Unlike others that usually scratch those surfaces.
The product is cheap, non-toxic, and highly effective. It can be easily combined with other
supplies to produce a DIY cleaner, or it can be used alone for laundry purposes.
3. Hydrogen Peroxide
A common disinfectant for wounds, hydrogen peroxide can also be used for disinfecting in the
kitchen or bathroom. Its mild bleaching effect makes hydrogen peroxide an excellent stain
remover for fabrics and grout. It may cause skin or respiratory irritation, so handle with care.
4. Cornstarch
Use cornstarch to clean windows, polish furniture, and shampoo carpets and rugs.
5. Lemon Juice
One of the strongest food acids, lemon juice is effective against most household bacteria.
- Keep your equipment in good condition otherwise you will have to spend extra time getting it back
into shape. Always clean equipment before you put it away and stored them properly. Never take
your equipment for granted. Give importance even for the very small tool or equipment you have at
home. After using them, clean and store them in the right place to prolong its usefulness and life.
- Remember that cleaning is not just primary concern in household services. To maintain and keep
everything in its place is one way to show how orderly we are and how we manage our things
efficiently.
1. Check electric appliances and equipment before use. Check if there are frayed wire, loose plugs and
connections. Never use any appliance that is defective.
2. Handle equipment with care and make sure they do not bump against hard surfaces.
3. Clean and store equipment in the store room or cabinet immediately after use.
4. Empty dust bags of dry vacuum cleaners before they overload and after each use.
7. To avoid electric shock or short circuit, do not expose equipment to rain or water. Store them
indoors to protect them from getting wet.
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8. Electrical equipment should never be used on wet surface.
9. Cleaning chemicals should be kept in dry and cool places and should be out of reach of children.
10. Never leave damp cloth on a wood surface for it will damage the wood finish.
a. Broom – hang reed brooms on a wall or at the back of the door or store them upside down to
present the bristles from splaying or deforming.
b. Floor squeegee – rinse floor squeegee thoroughly after use (they should not need any extra
washing). Store the head in plastic bags, so that they do not dry out and warp.
c. Steel wool pads – keep steel wool pads in soapy water to stop them from rusting or wrap them in
aluminum foil. Save money by cutting them in half so that they go twice as far.
d. Cleaning pads and cloths – shake dusters well in the garden or out of a window after you have
used them. Soak slimy sponges in vinegar and water. Store dusters and polishing cloths in plastic
bags.
e. Brushes – old toothbrush are perfect tools for cleaning intricate metal works, grouting around
taps and awkward spaces. Save as many as you can and keep them in your cleaning kit.
- Cleaning and keeping all the things inside the house properly organized are the best way to have
a safe and new place of haven to every member of the family. Storing the household cleaning
supplies will greatly reduce the risk of injury, accident-related incidents especially to children in
our family.
- To have an organized and systematic way of storing the cleaning materials will not just keep us
accident-free but it also adds beauty to our house. Keep the leaning materials out of reach of
children and pets in the house. It is best to have a cabinets securely locked and proper ventilation
to products that emit dangerous fumes. They should be kept away from gas stove so that they
may not cause fire. Never put them in the food storage otherwise the food will be contaminated
and worst they may be eaten or taken by children in the house.
Using appropriate cleaning tools, equipment and supplies is important because it helps facilitate
easier and faster cleaning. This will also ensure that the task is properly done. For example, in
sweeping outdoors, using soft broom would result to ineffective cleaning and will cause more
fatigue to the person who is cleaning. The task done will also consume more time compared to using
the appropriate cleaning tool which can be the coconut stick broom or push broom.
2. How would you practice precautions while using cleaning tools, equipment and supplies?
In using cleaning tools, equipment and supplies, safety precautions can be done by reading,
understanding and following the user manual or instructions for use. This will facilitate safe
handling of any tool, chemical or equipment needed in cleaning in order to avoid accidents and to
carry out the cleaning process successfully.
3. If commercial cleaning chemicals are not available, what other alternatives would you do?
21
In the absence of commercial cleaning chemicals that we commonly use, do-it-yourself cleaning
chemicals can be used instead. By being knowledgeable of how to make these simple solutions, we
can continue with our cleaning with the use of equally effective and safer cleaning chemicals.
Instead of using chemically based and harmful products, we can use natural and safer solutions. For
example, instead of using muriatic acid which is very dangerous to handle, we can use vinegar and
baking soda solution to disinfect and whiten toilet bowls and tiles.
FINAL KNOWLEDGE:
Housekeeping tasks can be properly done by using appropriate and functional tools,
equipment and supplies.
Cleaning tools refers to handheld paraphernalia or implements that helps facilitate easier
and faster cleaning. Cleaning tools include different kinds of brooms, dust pan, mops,
wringer, coconut husk, floor and window squeegees, brushes, water hoses, buckets and
trash can among others.
Cleaning equipment refers to those handheld or electrically operated machines that are also
considered as time and labor-saving devices. Basic cleaning equipment include vacuum
cleaner, floor polisher and carpet sweeper.
Cleaning supplies refers to those materials that are consumed or used up in the cleaning
process. Some cleaning supplies include materials and chemicals. Some are used only once
while others needed to be changed as often as needed. Examples of cleaning supplies are
scouring pads, sponge, cleaning cloths, trash bags and paper towel.
Cleaning chemicals are used along with tools and materials in order to facilitate thorough
cleaning and sanitation of surface areas especially those areas which are prone to
contamination of germs and viruses. Cleaning chemicals include detergent, wood polish,
metal polish, muriatic acid, drain cleaners, air freshener, insecticide, carpet stain remover,
disinfectant and sanitizer. Cleaning chemicals may be categorized as commercial cleaning
chemicals – refers to those that are manufactured commercially and are brought in the
market, and home-made cleaners or do-it-yourself cleaning solutions which can be done by
combining available ingredients at home.
It is very important to take necessary precaution in handling cleaning tools, equipment and
supplies in order to prevent injuries and accidents. In addition, proper storage and maintenance of
cleaning tools, materials and supplies is imperative in keeping them in good condition and stay
fully functional for longer period of time.
22
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
A. Written Works:
Activity A.1.MATCHING TYPE
Directions: Match the meaning/functions of cleaning tools, equipment, materials in Column A
with the correct terminologies in Column B. Write only the letter of your answer on the space
provided. USE CAPITAL LETTERS.
Column A Column B
(descriptions/meaning/functions) (tools, materials/equipment)
1. How would you take good care of your cleaning tools, equipment and supplies? Provide concrete
example/s.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Scoring Rubric:
CRITERIA 3 (Exceptional) 2 (Satisfactory) 1 (Attempted) Score
23
Activity A.3. TABLE COMPLETION
Directions: Complete the table below by identifying two (2) DIY home-made cleaners that you can use
at home and indicate their application.
1.
2.
Scoring Rubric:
WEEK 3 & 4
24
PERFORMING HOUSEHOLD TASKS
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory)
B. Online:
Personal Protective Equipment for Housekeeping Staff (2020, Dec. 13) Retrieved from
https://safetyworkblog.com/blog/ppe/2020/12/13/personal-protective-equipment-for
housekeeping-staff
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying
INTRODUCTION:
Performing household tasks is not an easy job. You must need to know the things that you need
in carrying out a specific housekeeping task and know how to handle them properly. Safety measures
should also be observed while working in order to protect yourself from any harm or accident that may
occur.
25
Exploration of Prior Knowledge
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge
and understanding of the topic on good working habits and its relationship
and connection to things, ideas and other concerns others that concerns your
life.
Below are the key guide questions that you should remember as you perform all the activities in
this lesson. You should be able to answer them at the end of the week.
1. Why is it important to know and follow safety measures while performing household tasks?
2. How would you protect yourself from incurring injuries while performing household tasks?
SHORT EXERCISES/DRILLS:
TABLE COMPLETION
PROCESS QUESTIONS/ FOCUS QUESTIONS:
Direction: Complete the table below by providing the cleaning tools, equipment, supplies and chemicals
that you need in performing the given household tasks.
CONTENT DISCUSSION:
For this week’s module, you are going to learn the different safety measures in performing household
tasks in order to protect yourself from harm and injuries while working. You will also apply what you
have learned from the previous topics as you perform different household tasks. Furthermore, you
will learn to value and appreciate more the importance of doing household tasks at home.
SAFETY MEASURES IN DOING HOUSEHOLD TASKS
26
Housekeeping is not just about cleanliness. It includes keeping work areas neat and orderly;
maintaining every area and floors free of slip and trip hazards; removing of harmful materials and other
fire hazards and ensuring a comfortable and safe environment for everyone. While doing household
tasks, one must observe safety measures in order to perform the task effectively and efficiently without
any hassle.
Safe Use
Risks can vary greatly. What’s important is, whoever has to use any tool or piece of equipment
as part of their job does so with care. To ensure safe use, employers must orient workers and provide
suitable information. They must also check that workers have the appropriate qualifications to use
intricate tools and equipment. In addition, as part of their health and safety strategy employers should
offer orientation and training. This isn’t necessary for basic items, but when certain tools and equipment
change, orientation and orientation improve skills and reminds users of safety procedures.
Handling material is a daily function in the workplace. All too often it is a task taken for granted,
with little knowledge of or attention to the consequences if done incorrectly.
Power Lifting
Protect Yourself
Use the correct hand protection; wear gloves to prevent cuts.
Wear safety shoes to prevent injury to your feet from a dropped item.
Lift It Right
Make sure your footing is solid.
Keep your back straight, with no curving or slouching.
Center your body over your feet.
Get a good grasp on the object and pull it close to you.
Lift with your legs, not your back.
Move your feet to turn. Don't twist your back.
High Loads
Use a step stool or a sturdy ladder to reach loads that are above your shoulders.
Get as close as you can to the load.
Slide the load toward you.
Do all the work with your arms and legs, not your back.
Low Loads
Loads that are under racks and cabinets need extra care.
Pull the load toward you, and then try to support it on your knee before you lift.
Use your legs to power the lift.
27
Your Checklist
1. Make sure your footing is firm.
2. Ensure enough clearance at doorways to keep your hands and fingers safe.
3. Check your route for hazards.
4. Take extra care at platforms, loading docks, ramps, and stairs.
5. Carry long loads on your shoulders, with front end high.
6. Make sure the next person has a firm grip before you hand off the load.
7. When you carry with others, everyone should carry the load on the same shoulder, walk in step,
and put the load down as a team.
1. Gloves. Hand gloves use required in cleaning and disinfection activities, for the handling chemicals,
sharp objects, maintenance of equipment and handling of loads. Since even minor injuries can pose a
risk, the gloves should be impervious to liquids. The strength of the gloves must be adapted to the
intended work. There are various types of gloves in the market, such as rubber, latex, cloth, nitrile
and butyl. When using gloves while working with chemicals, inspect them for signs of wear such as
cuts, holes, dry or brittle rubber. It is best to dispose of the gloves after one use.
2. Foot protection. The housekeeping staff must have foot protection to prevent injuries from:
Electrical danger
Corrosive or toxic substances
Falling bodies
Crushing or penetrating measures
Foot protection is also required for employees who are required to work in dump surface.
3. Clothing. Work clothing protects the housekeeping staff against dirt, mechanical, and heat. Besides,
professionally work wear brands the image of the company and strengths the team spirit among the
employees. Work wear must above all protect the wearer. Therefore, it has to meet different
requirements depending on the work.
4. Headgear. The headgear must cover the hair as much as possible to avoid hair, dandruff or sweat
getting on the food. The fabric should be woven so tightly that no hair can penetrate, so hairnets are
not recommended in these areas. If disposable materials are not used, they must be washable and
disinfectable.
28
5. Eye protection. They consist of goggles, visors and screens which protect the eyes from the risk of
projections of splinters, splashes, exposure to radiation and light sources (welding, work in
mechanical workshops), handling of chemical agents, risk of contact with biological agents, etc.
6. Respirators. The most common pieces of personal protective equipment used to handle the disaster
are respirators. These are masks, filtering face pieces, self-contained breathing apparatus. Many
companies require their employees to use them for protecting their facial area as well as their air
supply when working with dangerous chemicals or in the case of other potential airborne diseases.
The respirator also needs to be custom-fitted to ensure a proper and secure fit. The last thing an
employee wants is a respirator that leaks. It is also required for the employee to be medically fit to
wear a specific type of respirator. Employees are assessed to be able to wear the respirator without
exacerbating an existing medical condition.
1. Why is it important to know and follow safety measures while performing household tasks?
Being knowledgeable and observing safety measures facilitates positive outcomes and prevents
injuries that can be incurred while working. It does not only ensure the workers safety but also of the
people around. Aside from personal safety, cleaning tools and equipment can also be protected by
proper usage in the pursuit of following safety measures.
2. How would you protect yourself from incurring injuries while performing household tasks?
One can protect himself from harm while performing household tasks by applying necessary
safety measures. One concrete example is by the use of proper personal protective equipment that
suits the specific type of work done. For example, in using cleaning chemicals while cleaning the
toilet, one should use required PPE like mask and protective clothing in order to protect himself from
any injury that the cleaning chemicals may cause. Another example would be strictly following of the
material handling safety especially when carrying and lifting heavy objects.
FINAL KNOWLEDGE:
Housekeeping entails different activities that have the potential to expose people to certain
hazards while cleaning. Thus, it is imperative to be knowledgeable and apply safety measures at all
times. This can be done by using appropriate tools, equipment, supplies and chemicals required in
cleaning. Another is to observe material handling safety to protect one’s self tough carrying and
lifting of heavy loads and in handling sharp objects. In addition, the use of proper PPE or personal
protective equipment will help protect against risks that may threaten safety or health at work.
Protecting one’s self from cleaning chemicals and germs will keep him/her efficient and safe. The
PPE helps the worker to get the job done faster and pay better attention to what they’re doing.
29
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Scoring Rubric:
CRITERIA 3 (Exceptional) 2 (Satisfactory) 1 (Attempted)
Shows extensive Shows accurate Shows few accurate
understanding about understanding about understandings about the
CONTENT & the concept and the concept but with concept but was not able to
ORGANIZATION presented supporting vague justification. justify the idea presented.
statement.
2. Select appropriate cleaning tools, equipment and supplies that you need in the specified area.
Use the cleaning tools and equipment properly and observe safety measures in doing household
tasks.
3. Take photos of you while cleaning the different assigned areas with complete label and caption,
describing what you are doing. Write a short reflection for each of your housekeeping task.
Accomplish the Performance Task learning activity sheet given.
30
Name of Learner: ____________________________________ Score: _______________
Grade Level & Section: __________________________ Quarter 2: Week No.: 3
PERFORMANCE TASK #1
Performing Housekeeping Task in the Living Room
B. Documentation (Photos taken while doing the activity with simple caption describing what you are
doing)
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
31
(Place picture here) (Place picture here)
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
____________________________ ____________________________
Student’s signature over printed name Parent’s signature over printed name
32
Highly Skilled
Skilled Moderately Skilled
Criteria 3
2 1
Score
Self-motivated and
Safety Work Habits Highly self-motivated Self-motivated and
observes most safety
and observes all safety observes sometimes
precautions most of the
precautions at all times some safety precautions
time
Total Score
33
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
2. Select appropriate cleaning tools, equipment and supplies that you need in the specified area.
Use the cleaning tools and equipment properly and observe safety measures in doing household
tasks.
3. Take photos of you while cleaning the different assigned areas with complete label and caption,
describing what you are doing. Write a short reflection for each of your housekeeping task.
Accomplish the Performance Task learning activity sheet given.
PERFORMANCE TASK #2
Performing Housekeeping Task in the Bed Room
B. Documentation (Photos taken while doing the activity with simple caption describing what you are
doing)
34
(Place picture here) (Place picture here)
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
C. Short Reflection (What have you learned from the activity?)
35
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
____________________________ ____________________________
Student’s signature over printed name Parent’s signature over printed name
Highly Skilled
Skilled Moderately Skilled
Criteria 3
2 1
Score
Self-motivated and
Safety Work Habits Highly self-motivated Self-motivated and
observes most safety
and observes all safety observes sometimes
precautions most of the
precautions at all times some safety precautions
time
Total Score
PERFORMANCE TASK #3
Performing Housekeeping Task in the Kitchen
36
Date Performed: _______________________
Time Started: _________________________
Time Finished: ________________________
B. Documentation (Photos taken while doing the activity with simple caption describing what you are
doing)
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
37
(Place picture here) (Place picture here)
_________________________________________ ________________________________________
_________________________________________ ________________________________________
_________________________________________ ________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
____________________________ ____________________________
Student’s signature over printed name Parent’s signature over printed name
38
Highly Skilled
Skilled Moderately Skilled
Criteria 3
2 1
Score
Self-motivated and
Safety Work Habits Highly self-motivated Self-motivated and
observes most safety
and observes all safety observes sometimes
precautions most of the
precautions at all times some safety precautions
time
Total Score
39
WEEK 5
OCCUPATIONAL SAFETY AND HEALTH (Part 1)
The learner demonstrates an understanding of basic principles and
Content Standard
theories in Household Services.
The learner independently demonstrates common competencies in
Performance Standard
Household Services.
Most Essential Learning
Understand concepts in the practice of occupational safety and health.
Competencies (MELCs)
21st Century Learning Skills Creativity, Flexibility, Initiative and Productivity
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory)
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying
INTRODUCTION:
In performing household chores, one can be exposed to different hazards and risks even in the
comforts of their home. As part of occupational safety and health, you should be aware of the different
types of hazards and risks to be free from injuries while doing household activities and practice
housekeeping safety procedures.
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge
and understanding of the topic on creating embroidered article and its
relationship and connection to things, ideas and other concerns others that
concerns your life.
40
What I Want to How I Can Learn
What I Know What I Have Learned
Find Out More
Below are the key guide questions that you should remember as you perform all the
activities in this lesson. You should be able to answer them at the end of the week.
2. How can you protect yourself from hazards and risks in the workplace?
SHORT EXERCISES/DRILLS:
BIOLOGICAL 1. _________________________________________________________
HAZARDS _______________________________________________________
CHEMICAL 2. _________________________________________________________
HAZARDS _______________________________________________________
MECHANICAL 3. _________________________________________________________
HAZARDS _______________________________________________________
PHYSICAL 4. _________________________________________________________
HAZARDS _______________________________________________________
ERGONOMIC
5. _________________________________________________________
HAZARDS _______________________________________________________
CONTENT DISCUSSION:
This week’s lesson is about basic concepts about Occupational Safety and Health particularly
on hazards and risks while performing household chores. We will discuss about three phases of
hazards and their effect on people, property and environment. Another topic to be discussed is the
different types of hazards present while doing household tasks. And lastly, you will learn about
important points to consider to ensure safety in housekeeping.
41
OSH is a cross-disciplinary area concerned with protecting the safety, health and welfare of people
engaged in work. The goal of all occupational safety and health programs is to foster a safe work
environment. As a secondary effect, it may also protect co-workers, family members, employers,
customers, suppliers, nearby communities, and other members of the public who are impacted by the
workplace environment. It may involve interactions among many subject areas, including medicine,
occupational well-being, public health, safety engineering / industrial engineering, chemistry, health
physics and others.
1. Dormant - The situation has the potential to be hazardous, but no people, property, or
environment is currently affected by this. For instance, a hillside may be unstable, with the
potential for a landslide, but there is nothing below or on the hillside that could be affected.
3. Active - A harmful incident involving the hazard has actually occurred. Often this is referred to
not as an "active hazard" but as an accident, emergency, incident, or disaster.
ormant
42
A volcano near the community may seem harmless as it rests and show off its natural beauty.
Armed
A volcano poses possible threat as it shows volcanic activity as early stages of possible eruption.
Active
The volcanic eruption already occurred and has afflicted dreadful damages.
Additional examples:
TYPES OF HAZARDS
1. Biological
A biological hazard is one originating from an organism that is foreign (in presence or
concentration) to the organism being affected.
Many biological hazards are associated with food, including certain viruses, parasites, fungi,
bacteria, and plant and seafood toxins.
Pathogenic Campylobacter and Salmonella are common food borne biological hazards. The
hazards from these bacteria can be avoided through risk mitigation steps such as proper handling,
storing, and cooking of food. Disease in humans can come from biological hazards in the form of
infection by bacteria, viruses, or parasites.
Viruses, diseases and other forms of sickness and biological hazards are the hardest to manage
when it comes to the workplace. The most common areas of transmitting disease are in public
areas and at work so workplace health is seriously threatened by biological hazards. One more
reason why biological hazards are hard to manage is their ability to travel from place to place.
2. Chemical
A chemical can be considered a hazard if by virtue of its intrinsic properties can cause harm or
danger to humans, property, or the environment.
Some chemicals occur naturally in certain geological formations, such as radon gas or arsenic.
Other chemicals include products with commercial uses, such as agricultural and industrial
chemicals, as well as products developed for home use.
Pesticides, which are normally used to control unwanted insects and plants, may cause a variety
of negative effects on non-target organisms.
3. Mechanical
43
A mechanical hazard is any hazard involving a machine or process. Motor vehicles, aircraft, and
air bags pose mechanical hazards. Compressed gases or liquids can also be considered a
mechanical hazard.
The severity of the injury depends on mostly how the accident happens and what machines or
appliances are involved.
4. Physical
A physical hazard is a naturally occurring process that has the potential to create loss or damage.
Physical hazards include, but are not limited to, earthquakes, floods, and tornadoes.
Physical hazards often have both human and natural elements. Flood problems can be affected
by climate fluctuations and storm frequency, both natural elements, and by land drainage and
building in a flood plain, human elements.
Another physical hazard, X-rays, are naturally occurring from solar radiation, but have been
utilized by humans for medical purposes; however, overexposure can lead to cancer, skin burns,
and tissue damage.
5. Ergonomic
It is a physical factor within the environment that harms the musculoskeletal system. Ergonomic
hazards include uncomfortable workstation height and poor body positioning.
Ergonomic hazards are caused by poorly designed workplaces or processes. Examples are poor
lighting, or a job that requires you to repeat the same movement over and over. An office
receptionist that has to type an abundant number of documents may be affected by ergonomic
hazards. If she/he is not seated they will have back pain, neck pain, bad eye sight and leg cramps.
The terms hazard and risk are often used interchangeably, however, in terms of risk assessment,
these are two very distinct terms. As defined above, a hazard is any biological, chemical, mechanical,
or physical agent that is reasonably likely to cause harm or damage to humans or the environment with
sufficient exposure or dose. Risk is defined as the probability that exposure to a hazard will lead to a
negative consequence, or more simply, Risk = Hazard x Dose (Exposure).
Example: Mrs. Cruz and Mrs. Reyes both use muriatic acid in cleaning their toilet at home at least once
a week. Mrs. Cruz however uses appropriate face mask whenever handling muriatic acid while Mrs.
Reyes is used to the practice of just covering her nose and mouth with her hands while pouring muriatic
acid in the toilet bowl. Given these two scenarios, Mrs. Reyes is more exposed to the chemical hazard,
thus it is more likely that she suffers the negative consequences of inhaling the fumes of the muriatic
acid. The risk of developing injuries from the hazard is greater for Mrs. Reyes.
1. Electrical Safety
To prevent unnecessary accidents and injuries, a household must maintain a safe
environment at all times. Household task are ongoing tasks. Thus, observing safety precautions all
the time will result to safe environment. the following are the safety precautions on using electrical
appliances:
44
2. Organization
All items must be in its proper place to keep the household spaces spacious and from
becoming filled with clutter overflow. Keep aisles, stairways, and open spaces clear and clutter-free.
Cleaning up a space allows the housekeepers and members of the family to move around more
freely.
3. Storage
Flammable and other toxic materials must be stored in labeled containers appropriate for the
specific place by the housekeeper. To comply with the codes and regulations set by authorized
agency, a housekeeper must be knowledgeable enough with storing hazardous chemicals to maintain
safe environment.
4. Spills
The housekeeper must clean up skills immediately to keep from hazards. Use absorbent cloth
to thoroughly remove all traces of liquid or grease. Absorbent cloth should be discarded immediately
after use.
5. Lighting
Poor lighting can contribute to on-the-job injuries of housekeepers. To ensure proper
lighting, clean bulbs regularly using absorbent cloth and change bulbs at least every 12 months.
Stairways and aisles should be well lighted.
6. Waste Handling
Practice hygiene and sanitation by disposing of garbage daily. When this task is not done
daily, the spread of germs and contaminants will be possible. Use appropriate waste bags to prevent
garbage leaks. Organize recyclable items and label the waste bags or containers. Practice safety
precautions while handling broken glass, rusted metal, or sharp objects facing down and with care,
discard items in a sturdy container or heavy-duty garbage bag.
Hazard refers to any biological, chemical, mechanical, or physical agent that is reasonably likely
to cause harm or damage to humans or the environment with sufficient exposure or dose. Risk is
defined as the probability that exposure to a hazard will lead to a negative consequence, or more
simply, Risk = Hazard x Dose (Exposure).
2. How can you protect yourself from hazards and risks in the workplace?
I can protect myself from hazards and risks in the workplace foremostly, by being aware and
being able to identify the different types of hazards present in my workplace. By being aware and
being able to identify these hazards, I will work with conscious effort to follow health and safety
measures necessary to protect myself, my family and our home from any possible harm.
FINAL KNOWLEDGE:
Occupational Safety and Health is a cross disciplinary area concerned with protecting the
safety, health and welfare of people engaged in work. Though OSH main’s focus is on commercial
entities, like in commercial housekeeping, OSH should also be given equal importance and be
practiced while performing domestic housekeeping in order to promote health and safety among
family members.
While performing both commercial and domestic housekeeping, the worker may be exposed
to hazards. A hazard is a situation that poses a level of threat to life, health, property or
environment. Hazards comes in three modes or phases. Most hazards are “dormant” or potential,
with only a theoretical risk of harm. When people, property or environment are in potential harm’s
way, it is called “armed” hazard. However, once a hazard becomes “active”, it can create an
emergency situation wherein a harmful incident has already occurred.
Hazards can also be categorized into different types according to its nature namely, biological,
45
chemical, mechanical, physical and ergonomic.
46
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
1. It is a cross-disciplinary area concerned with protecting the safety, health and welfare of
people engaged in work. ________________________________________
4. This refers to a situation that has the potential to be hazardous, but no people, property or
environment is currently affected. ________________________________________
6. A situation wherein a harmful incident involving the hazard has actually occurred and is
often referred to as accident or emergency. ________________________________________
7. It is defined as the probability that exposure to a hazard will lead to a negative consequence.
________________________________________
8. A type of hazard which can cause injuries involving machines and processes.
________________________________________
9. These hazards are commonly associated with food, including certain viruses, parasites and
bacteria. ________________________________________
10. This refers to a situation wherein people, property or environment are in potential harm’s
way. ________________________________________
47
B.Mini Task
Directions. Having known and understood the different hazards and risks in the
workplace, create a 3-scenario comic strip that shows the three phases of hazard while
performing domestic housekeeping. Use the space given below.
DORMANT
ARMED
ACTIVE
Scoring Rubric
Criteria 3 2 1
The facts/information are The facts/information are The facts/information are
clearly and accurately clearly and accurately clearly presented but no
CONTENT
presented with sufficient presented with supporting supporting evidence/s
supporting evidences. evidences. presented.
The message conveyed is The message conveyed n is The message conveyed is not
well organized, logically organized, however there organized and not logically
ORGANIZATION
presented and easily are inconsistencies. presented.
understood.
The information given The information given The information given
VALUE/
makes connection to real makes some connections makes no connections to real
IMPORTANCE
life situation. to real life situation. life situation.
48
WEEK 6
PHILIPPINE OCCUPATIONAL HEALTH AND SAFETY STANDARDS (OHS Part 2)
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory) pp. 36-48
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying
INTRODUCTION:
Every worker has the right to have a healthy and safe work and to be free from any injuries that
he/she may get from the workplace. As we can see today in every training for employees that is
conducted be in private or in local government units, this occupational health and safety procedures are
always included. This is to give assurance that every worker should be aware of the occupational health
and safety procedure in whatever workplace he/she may be.
49
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge and
understanding of the topic on recycling and its relationship and connection to things, ideas
and other concerns others that concerns your life.
What I Want to How I Can Learn
What I Know What I Have Learned
Find Out More
Below are the key guide questions that you should remember as you perform all the
activities in this lesson. You should be able to answer them at the end of the week.
1. How do the government protect the safety and welfare of workers in the commercial housekeeping
industry?
2. Why is it important to comply with the government issued policies in performing both domestic and
commercial housekeeping?
SHORT EXERCISES/DRILLS:
1.
2.
3.
4.
5.
CONTENT DISCUSSION:
This week’s lesson revolves on the Philippine Occupational Health and Safety Standards
focusing on the government regulations and policies to ensure that workers in the commercial
housekeeping industry are protected from work-related injuries and related damages. More so, you
will also discover that among these government regulations and policies are relevant and strictly
implemented to domestic housekeeping.
50
PHILIPPINE OCCUPATIONAL HEALTH AND SAFETY STANDARDS
The Occupational Safety and Health Center in the country is established by Executive order
No. 307. The implementing rules and regulations are issued by the Employees Compensation
Commission (ECC). These Implementing Rules and Regulations are issued pursuant to the authority of
the Employees Compensation Commission (ECC) under Section 8 of Executive Order No. 307
establishing the Occupational Safety and Health Center (OSHC).
Coverage of Services
The Services of the Occupational Safety and Health Center (OSHC) covers the preventive
(primary, secondary, tertiary prevention) aspects of occupational safety and health in every workplace,
public or private. The Center serves as the authority on Occupational Safety and Health in the areas of
research, training, and information dissemination and technical services.
The Center undertakes studies and research in all aspect of occupational safety and health. It focuses and
studies:
To prevent and reduce occupational and work-related injuries and illnesses;
To continuously review and support the updating of the list of occupational illnesses as
prescribed in PD 626, Employees’ Compensation and State Insurance Fund; and
To aid standard setting and enforcement of OSH Standards.
Safety Regulations
To prevent injuries and making the workers free from any harm resulting from work-related
events are the major concern of the safety regulations and safety work hazard control practice and
procedure to health and safety. It is the purpose of the occupational health and safety to protect the
workers and other persons present at workplaces not to risk the health, safety and well-being of
everyone. The employer of a particular workplace has to comply with the requirement and set them
as the foundation in promoting effective health and safety program.
The following are government issued policies in order to meet the needs of the workers in the
labor sector:
The Clean Air Act is the constitutional law designed to make sure that all Filipinos have air that
is safe to breathe. Public health protection is the primary goal, though the law also seeks to protect our
environment from damage caused by air pollution. In 1999, Congress enacted Republic Act No. 8749,
otherwise known as the Philippine Clean Air Act, a landmark legislation setting a comprehensive air
quality management policy and program which aims to achieve and maintain healthy air for all the
people in the Philippines.
The Clean Air Act is guided by the following principles:
a. Protect and advance the right of the people to a balanced and healthful ecology in accord
with the rhythm and harmony of nature;
b. Promote and protect the global environment while organizing the primary responsibility of
local government units to deal with environmental problems;
c. Recognize that the responsibility of cleaning the habitat and environment is primarily area-
based; and
51
d. Recognize that a clean and healthy environment is for the good of all and should therefore be
the concern of all.
II. Ecological Solid Waste Management Act of 2000 an act providing and ensuring the protection
of the public health and environment.
a. Types of Waste
Waste includes all items that people no longer have any use for, which they either intend to
get rid of or have already discarded. Many items can be considered as waste like household rubbish,
sewage sludge, wastes from manufacturing activities, packaging items, discarded cars, old
televisions, garden waste, old paint containers and others. Thus, all our daily activities can give rise
to a large variety of different wastes arising from different sources.
a. Solid wastes. Solid waste is defined as any waste that is dry in form and is discarded as
unwanted. It can describe the solid waste from general housekeeping as residential waste,
refuse, household waste or domestic waste. Examples are plastics, styrofoam containers,
bottles, cans, papers, scrap iron, and other trashes.
b. Liquid Wastes. Liquid waste includes human waste, runoff (storm water or flood water),
sullage, industrial wastewater and other forms of wastewater from different sources.
Examples are chemicals, oils, waste water from ponds.
c. Gaseous waste includes gases emitted from factories, vehicles and agricultural and industrial
processes.
c. Classification of Wastes According to their Effects on Human Health and the Environment
52
1. REDUCE – Buy less and use less.
a. Buy in bulk to reduce packaging.
b. Use reusable shopping bags.
c. Choose products that use less packaging.
d. Reduce the use of junk foods.
5. RESIDUAL MANAGEMENT – These are materials that cannot be used in any other form and
needs alternative technology. These wastes should be brought to sanitary landfills. If these
wastes are not properly disposed of, they have an adverse effect on the environment.
III. Disaster Preparedness and Management aims to reduce, or avoid the potential losses from
hazards, assure prompt and appropriate assistance to victims of disaster, and achieve rapid and
effective recovery.
53
Mitigation - Minimizing the effects of disaster.
Examples: building codes and zoning; vulnerability analyses; public education.
A contingency plan is a written emergency procedures plan which describes what actions must
be taken to minimize hazards from fires, explosions or unplanned releases of hazardous waste or
hazardous waste constituents to air, soil or water.
Evacuation – immediate and rapid movement of people away from the threat or hazard.
Isolation - refers to various measures taken to prevent contagious diseases from being spread
from a patient to other patients, health care workers, and visitors, or from others to a particular
patient. Various forms of isolation exist, some of which contact procedures are modified, and
others in which the patient is kept away from all others.
Personal Protective Equipment (PPE) – must be correctly used in accordance with OHS
procedures and practices.
OHS procedures, practices and regulations – emergency-related drills and training, such as
Fire Safety Drill, Earthquake Drill and First Aid.
A. Fire Safety. This refers to precautions that are taken to prevent or reduce the likelihood of a fire that
may result in death, injury, or property damage, alert those in a structure to the presence of
an uncontrolled fire in the event one occurs, better enable those threatened by a fire to survive, or to
reduce the damage caused by a fire. Fire safety measures include those that are planned during
the construction of a building or implemented in structures that are already standing, and those that
are taught to occupants of the building.
In our country, Fire Prevention Month is being observed in March of every year led by the
Bureau of Fire Protection (BFP). The purpose of the month-long observance is to heighten the fire
54
safety consciousness of the Filipino people and reduce incidence of fires that result to property
losses.
Most fires start in the kitchen because people are too negligent about loose valves of liquefied
petroleum gas (LPG) tanks. There are other several causes of fire, they are as follows:
Overheated appliances, like failure to switch off water heater and unplug flat iron after use
Worn-out electrical connections
Left unattended lighted candles
Overheated lights (Christmas lights to be specific) and lanterns
Sudden surge of electricity
Fire drills are conducted at the frequencies specified by the Fire Code and involve all of the
following activities and considerations:
The fire alarm system is activated as part of the drill (activated in a manner to assess the
response of supervisory staff and participants to the alarm condition, or alternatively
activated by an individual participating in a given fire scenario situation which is an expected
response during the drill)
Supervisory staff operates emergency systems and equipment as they would in the event of
an actual fire, (where applicable the voice communication or paging system, elevator
protocol, smoke control equipment protocol, etc.)
All supervisory staff that have specific duties identified in the fire safety plan participate
(notification of the fire department, provisions for access for firefighting, evacuating
endangered occupants, closing doors, notification of supervisory staff who may be off site
and an assessment of their timely response, etc.).
The fire drill runs long enough to adequately assess the expected responses of supervisory
staff and the emergency procedures relative to the scenario expectations (if the drill is too
short, it may not be possible to adequately assess whether sufficient staff have or will
respond, etc.)
The fire drill outcomes are documented and where concerns are identified, corrective
measures are implemented.
B. Earthquake. It is the shaking and vibration at the surface of the earth resulting from underground
movement along a fault plane or from volcanic activity.
Outdoors
Find a clear spot away from buildings, trees, and power lines.
Drop to the ground until the shaking stops.
55
Listen to a battery-operated radio or television for the latest emergency information.
Check others for injuries. Give first aid where appropriate. Do not move seriously injured
persons unless they are in immediate danger of further injury.
Remember to help your neighbors who may require special assistance--infants, the elderly, and
people with disabilities.
Home
Inspect your home for damage. Get everyone out if your home is unsafe.
Fires: Look for and extinguish small fires.
Gas: Check for gas leaks. If you smell gas or hear blowing or hissing noise, open a window and
leave building. Turn off the gas at the valve.
Electricity: Look for electrical system damage. Turn off the electricity at the main fuse box or
circuit breaker if you see sparks or broken or frayed wires, or if smell hot insulation. If you have
to step in water to get to the fuse box or circuit breaker, call an electrician first for advice.
Sewage, Water: Check for sewage and water lines damage.
C. First Aid. It is the provision of initial care for an illness or injury. It is usually performed by non-
expert, but trained personnel to a sick or injured person until definitive medical treatment can be
accessed.
1. How do the government protect the safety and welfare of workers in the commercial
housekeeping industry?
The government protects the safety and welfare of every worker by creating and implementing
standard regulations and policies on the different areas concerned and makes sure that they are
strictly followed and implemented.
2. Why is it important to comply with the government issued policies in performing both
domestic and commercial housekeeping?
Government issued policies and regulations aim to protect both workers and all stakeholders
involved in the commercial housekeeping industry. These policies and regulations are officially
communicated to all stakeholders for strict compliance and monitoring. There are also corresponding
penalties for any violation and noncompliance with these policies because such delinquency can
result to possible injuries and damages to people, properties and environment.
Some of the aforementioned government policies also concerns domestic housekeeping. As part
of the Philippine Clean Air Act, backyard burning of any kind of wastes is prohibited. This policy is
implemented with the help of the Sangguniang Barangay of every community. Non-compliance
would result to penalty specifically paying of fines or performing community service. Another
example is the implementation of Ecological Solid Waste Management Act of 2000. As part of this
56
policy, every household is mandated to segregate their wastes properly before its scheduled
collection. Failure to comply with this policy suffers from the “no segregation, no collection policy”.
FINAL KNOWLEDGE:
In order to comply with the occupational safety and health standards, the Philippine
government exerts its best effort on implementing policies and guidelines to ensure OSH
compliance of both the business sector and service providers for the optimum protection and
welfare of all stakeholders.
Among these government policies are the Philippine OSHS (EO no. 307) an act establishing
an occupational safety and health center in the employees’ compensation commission, Clean Air
Act (RA no. 8749) an act providing for a comprehensive air pollution control policy to protect and
advance the right of the people to a balanced and healthful ecology in accord with the rhythm and
harmony of nature, Ecological Solid Waste Management Act of 2000 an act providing and
ensuring the protection of the public health and environment and Disaster Preparedness and
Management which include the conduct of fire safety drills, first-aid trainings and the like.
While OSH standards are focused on commercial housekeeping, other government policies
have wider scope which includes domestic housekeeping.
57
Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
---o0o---
A. Written Works:
Activity A.1: Modified True or False.
Directions: Write TRUE if the statement is correct and if otherwise, UNDERLINE the word/s
that makes the statement false then WRITE THE CORRECT ANSWER on the space provided.
____________________ 1. Fire drills are intended to ensure by means of training and rehearsal, proper
procedures
must be taken to control the fire, extinguish it or to minimize the risk of having injury
or casualty by escaping.
____________________ 2. Isolation refers to the immediate and rapid movement of people away from the threat
or hazard.
____________________ 3. In 1999, the Congress enacted Republic Act No. 8759, otherwise known as the
Philippine Clean Air Act.
____________________ 4. Solid wastes include human waste, runoff, sullage and industrial wastewaters and its
other forms from different sources.
____________________ 5. Waste management is the collection, transport, processing recycling, or disposal of
waste materials.
____________________ 6. Non-biodegradable wastes are discarded items that can be broken down into their
constituent elements by bacteria or other microorganisms.
____________________ 7. Reducing waste is the most important among the 5 Rs of Proper Waste Management.
____________________ 8. Evacuation plan is a written emergency procedures plan which describes what actions
must be taken to minimize hazards from fires, explosions, or other disasters.
____________________ 9. Medic is the provision of initial care for an illness or an injury until definitive
treatment
can be accessed.
____________________ 10. Personal Protective Equipment refers to the protective clothing designed to protect
the
wearer’s body from injury while performing work-related activities.
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Scoring Rubric:
CRITERIA 3 (Exceptional) 2 (Satisfactory) 1 (Attempted)
58
Shows extensive Shows accurate Shows few accurate
understanding about understanding about understandings about the
CONTENT & the concept and the concept but with concept but was not able to
ORGANIZATION presented supporting vague justification. justify the idea presented.
statement.
WEEK 7
MAINTAINING AN EFFECTIVE RELATIONSHIP WITH CLIENTS/CUSTOMERS
The learner demonstrates an understanding of basic principles and
Content Standard
theories in Household Services.
The learner independently demonstrates common competencies in
Performance Standard
Household Services.
Most Essential Learning Maintain a professional image
Competencies (MELCs) Build credibility to meet customers/clients’ requirements.
21st Century Learning Skills Creativity, Flexibility, Initiative and Productivity
REFERENCES: (Please be guided with the given references to help you perform the given activities.
Click the given links and hyperlinks to access the suggested learning resources.)
A. Offline:
TWG on K to 12 Curriculum Guide – version January 31, 2012
K to 12 Leaners’ Material on Household Services (Exploratory)
B. Printed:
Rodrigo et al. (2013) Home Economics Exploratory. Quezon City, Philippines. Vibal Publishing House
Inc., (pp. 208-211)
C. Online
Anne Q. (2020, Oct.19) TLE Quarter 1: Module 1: Housekeeping 7 Lesson 3: Maintaining Effective
Relationship with Clients/Customer Retrieved from https://www.youtube.com/watch?v=6ACGhXeDRn8
Before starting the module, I want you to set aside other tasks that will disturb you while
enjoying the lessons. Read the simple instructions below to successfully enjoy the objectives of this kit.
Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook the concepts about the lessons. Writing enhances learning that is
important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer key card.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying
INTRODUCTION:
Just like any other job, household work profession requires maintaining an effective relationship
with clients and customers while performing duties and responsibilities they should to provide.
Businesses that develop great, long-term relationships with their clients are more likely to receive repeat
business from those clients. Satisfied customers might recommend your company, product or service to
a colleague, leading to new businesses opportunities.
59
Below are the Learning Targets/ Specific Objectives:
Directions: Fill in the K-W-H-L Chart below to assess your prior knowledge
and understanding of the topic on creating recycled project and its
relationship and connection to things, ideas and other concerns others that
concerns your life.
Below are the key guide questions that you should remember as you perform all the
activities in this lesson. You should be able to answer them at the end of the week.
2. Why is it important for household workers to maintain a professional image in performing their
work?
SHORT EXERCISES/DRILLS:
PROCESS QUESTIONS/ FOCUS QUESTIONS:
JUMBLED LETTERS
Directions: Arrange the jumbled letters to identify the correct word each sentence describes. Write your
answer on the space provided.
BBYSIEARTT 1. A person employed to take care for children usually during a short absence of
________________ parents.
SEHOEPEREKU 2. A person employed to care and manage household or domestic tasks that must
________________ be done to keep things in order.
FFEURCHAU 3. A licensed professional who is employed to look after the needs of the
passenger ________________ as well as the operation of a motor vehicle.
TCAKAREER 4. One that gives physical or emotional care and support to others. Also, may
refer ________________ to one that takes care of the house or land of an owner who may be absent.
EERGRADN 5. A person in-charge in fixing gardens and yards where all plants such as herbs,
___________________fruits, flowers and vegetable are cultivated.
CONTENT DISCUSSION:
For this week’s lesson, you will learn how household workers or housekeeping professionals
maintain an effective relationship with clients and60customers. First, you will be familiarized with the
different roles/jobs performed in commercial housekeeping and distinguish the different duties and
Definition of Terms
customer – a recipient of service, product, or idea obtained from seller for a monetary
consideration.
domestic helpers – persons who render service in the employer’s home with such service
necessary or desirable for the maintenance and enjoyment of the living conditions of the
employer.
hygiene – refers to the set of practices perceived by a community to be associated with the
preservation of health and healthy living.
personal hygiene – refers to the practices that lead to cleanliness. In addition to improving
appearance, personal hygiene is an important form of protection against diseases ad infections of
all kinds.
personal grooming – refers to the art which helps individuals clean and maintain their body
parts. It refers to cleaning and maintaining each and every body part for a pleasing appearance.
protective paraphernalia – most commonly refers to tools and materials used in or necessary
for a particular activity.
uniform – worn by members of an organization while participating in that organization’s
activity.
workforce – the labor pool in employment. It is generally used to describe those working for a
single company or industry, but can also apply to a geographic region like a city, country or
state.
The primary purpose of the household work profession is to enhance human well-being and help
meet the basic human needs by performing a variety of household services for an individual or a family.
A household worker is a person who renders household services within an employer’s home.
He/she performs variety of household tasks for an individual or a family, necessary or desirable for the
enjoyment of the living conditions of the employer. A household worker is also called a domestic
worker.
A household worker is anyone that is being paid for to provide domestic services in household.
They include the following:
a. babysitter – a person employed to take care for children usually during a short absence of
parents.
c. caretaker – one that gives physical or emotional care and support to others. Also, it may refer to
one that takes care of the house or land of an owner who may be absent.
d. health aide and private nurse – a person who cares for the sick or infirm who practice
independently or is supervised by a physician.
e. housekeeper – a person employed to care and manage household or domestic tasks that must be
done to keep things in order.
61
f. maid – a person employed to do domestic work.
g. gardener, landscaper, and yard-keeper - a person in charge in fixing gardens and yards where
all plants such as herbs, fruits, flowers and vegetable are cultivated.
i. chauffeur - a licensed professional who is employed to look after the needs of the passenger
well as the operation of a motor vehicle.
k. personal chef and cook – a skilled person who prepares food for eating and manages the kitchen
a. Cleaning
A household worker may be assigned to certain areas or specific tasks such as daily cleaning or
deep cleaning. Daily routines involve the following activities:
Clean rooms such as living room, bedroom, dining room, comfort room, kitchen, hallways,
stairways, stock room, and other work areas so that health standards are met.
Sweep, scrub, wax or polish floors using brooms, mops or power scrubbing and waxing
machines.
Empty wastebaskets, empty and clean ash trays, and transport other trash and waste to
disposal areas.
Dust and polish furniture and equipment.
Deep cleaning may include the following which are not done as often.
Replenish kitchen and comfort room supplies.
Clean rugs, carpets, upholstered furniture and draperies.
Keep storage areas clean and tidy.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Change linens, towels, toilet items and cleaning supplies.
Hang draperies and dust window blinds.
Polish silver accessories and metalwork, such as fixtures.
Move and arrange furniture and turn mattresses.
Disinfect equipment and supplies using germicides or steam-operated sterilizers.
An elderly member of the household may also need a domestic worker’s care. This work may
involve bathing, dressing, meal preparing, companionship and assistance with doctor visits.
c. Cooking
Another task of a household worker is to prepare the family’s meal. When this is the case, it is
good to know the family’s preferences. A thorough cookbook offering varied dishes will help the
worker prepare tasty meals for breakfast, lunch and dinner. If the worker does not cook on
weekends, preparing dishes ahead of time should be done so that the family members can
conveniently heat and serve themselves. Also, a household worker is responsible to wash and clean
the kitchen, cooking utensils and silverware.
d. Shopping
Shopping may be a task for the household worker. Duties could involve keeping groceries
stocked in the pantry and buying household items. The employer needs to give a shopping budget
62
and guidelines to follow. Some household workers are responsible for shopping for family clothing
and some household items and appliances.
e. Laundry
Housekeepers may do laundry daily, or prepare a schedule to do it. This may involve checking
household laundry hampers, which may be in a central location in the laundry room. To do laundry,
the housekeeper separates whites, colors, and delicate apparel, linen and other articles. The washing
machine is loaded and washed separately. When clothing is dry, it is removed from the dryer to
minimize wrinkles. Clothes and linen are ironed and folded and placed back into the proper drawers
and closets.
f. Personal Assistant.
The following are the responsibilities of a household worker as a personal assistant:
g. Gardener.
A household worker can be assigned as a gardener, keeping the grass in the yard well-trimmed,
plants watered, trimmed and fertilized. Knowledge on landscaping will make the household
worker’s task more pleasing.
h. Driver/ chauffeur. Skill in driving requires a wide knowledge of different places or locations, street
signage, and directions. His or her skill in driving can very well ease the load of a personal assistant
or the family for errands. Travelling from one location to another is no burden because there is a
driver who knows his or her job.
Household workers must maintain a professional image according to the Professional Code of
Conduct / Ethics of a Household Worker and accepted norms and etiquette. This guides the household
workers in keeping their professional image.
The following core values are embraced by household workers and serve as the foundation of
household work’s unique purpose and perspective. These principles set forth ideals to which all
household workers should aspire.
Service – Household workers elevate service to others above self-interest. They draw on their
knowledge, values and skills to help people in need of doing household services for them.
Dignity – Household workers treat each person in a caring and respectful fashion, mindful of
individual differences and cultural and ethnic diversity. They seek to enhance customers’
capacity and opportunity to address their own needs.
Integrity – Household workers are continually aware of the professions’ mission, values, ethical
principles, and ethical standards and practice in a manner consistent with them. They act
honestly and responsibly and promote ethical practices on the part of the organizations with
which they are affiliated.
63
Competence – Household workers continually strive to increase their professional knowledge
and skills and to apply them in practice. They should aspire to contribute to the knowledge base
on the profession.
There are three ethical standards that are relevant to the professional activities of all household workers.
These are:
a. Respect - Household workers should treat each other with respect and should cooperate with
other colleagues when such cooperation serves the well-being of clients.
b. Confidentiality – Information shared by other colleagues in the course of their work must be
treated with confidentiality.
c. Consultation – For the best interest of clients, consultation among colleagues regarding advices
and counsels is allowed.
d. Sexual Relationship – To avoid conflict of interest, sexual relationships with colleagues must be
avoided.
64
e. Sexual Harassment – Household workers should no sexually harass colleagues. Sexual
harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other
verbal or physical conduct of a sexual nature.
h. Unethical conduct of colleagues – Take adequate measures to discourage, prevent, expose and
correct unethical conduct of colleagues.
a. Competence – Household workers must accept responsibility or employment only with the basis
of existing competence or the intention to acquire necessary competence.
c. Private Conduct – Household workers should not permit their private conduct interfere with
their ability to fulfill responsibilities.
d. Dishonesty, fraud, deception – Household workers should not participate in, or be associated
with dishonesty, fraud and deception acts.
The professional image of household workers gives dignity and integrity to their personal well-
being and work. Thus, personal hygiene and good grooming is very important. It invites respect and
admiration from others through your appearance and actions.
Personal hygiene refers to the practices that lead to cleanliness and preservation of health. It also
refers to good personal appearance and encourages personal health. It is an ongoing task and is the
first step to good grooming. Examples of hygienic practices are:
- Daily bath or shower
- Brushing teeth at least 2x a day
- Drinking plenty of water, 6-8 glasses a day
- Regular exercise
- Regular haircut, shaving, nail clipping
65
- Wear little perfume
Good grooming is knowing what to do and putting it into practice on a daily basis. It starts
before you put on your clothing. It means taking good care of your skin, face, hands, hair and other
parts of the body. Good grooming can lift your morale and help increase your self-esteem.
66
1. What is the significance of the different roles/jobs performed by household workers?
The very purpose of the jobs performed by household workers is to enhance human well-being and
help meet the basic human needs by performing a variety of household services for an individual or a
family. They help enable to accomplish household works effectively for individuals and family who
need to perform other duties and responsibilities aside from household chores. For example, working
parents are able to go to their own work and at the same time see to it that household chores and their
offspring are being taken cared of by hiring a household worker. Thus, other individuals can pursue their
won careers with the help of hiring household workers.
Just like for any other jobs, a professional image gives dignity and integrity to the personal well-
being and work of household workers. It invites respect and admiration from others through appearance
and actions. Maintaining a professional image indicates utmost respect to towards themselves, their
profession and the clients they provide service for.
FINAL KNOWLEDGE:
Household workers perform different roles that are required from their profession. These roles
are executed properly by maintaining an effective relationship with clients and colleagues as well.
In order to achieve this, household workers are guided by the Professional Code of Conduct rooted
with the core values of service, dignity, importance of human relationship, integrity and
competence.
Household workers are also bound to abide with their ethical responsibilities to clients,
colleagues and as professionals. They also have to maintain professional image that gives dignity
and integrity to their personal well-being and nature of work by consistently practicing good
personal hygiene and good grooming.
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Department of Education
Division of Nueva Vizcaya
Diocese of Bayombong Educational System (DBES)
Saint Louis School, Solano, Nueva Vizcaya
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A. Written Works
Activity A.1: Table Completion
Directions: Complete the table by identifying one specific duty/responsibility performed
by each household worker. (Be guided by the given example.)
1. personal assistant
2. chauffeur
3. personal chef
4. nanny
5. private nurse
_____________ 1. The Professional Code of Conduct / Ethics of a Household Worker serves as guide
for household workers in order to maintain professional relationship with clients.
_____________ 2. Household workers could demand for high payment even for simple work done.
_____________ 3. Mrs. Ferrer, a house maid cannot go to work because of sickness. It is her
responsibility to inform her employer/boss about her situation.
_____________ 4. Sexual relationship among household workers under one employer should be
avoided to refrain from conflict of interest.
_____________ 5. Household workers could spread gossips about their client/employer especially if it
is true.
_____________ 6. Household workers should show respect to the client and fellow household workers
at all times.
_____________ 7. Quality service is expected from all household workers.
_____________ 8. When at the height of anger or frustration, household workers are allowed to speak
using derogatory words.
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_____________ 9. Ms. Karen, a private nurse, found out that Reyes family’s housekeeper tried to steal
away some grocery items from the kitchen. It is Ms. Karen’s responsibility to inform
their employer/boss about this matter.
_____________ 10. Household workers should help one another in accomplishing tasks that can’t be
done by their colleague because of some valid reasons.
Sample Output:
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