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Illustrated Microsoft Office 365 and Word 2016 for Medical Professionals Loose leaf Version

Illustrated Microsoft Office 365 and Word 2016 for


Medical Professionals Loose leaf Version 1st Edition
Duffy Test Bank

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medical-professionals-loose-leaf-version-1st-edition-duffy-test-bank/

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Name: Class: Date:

Module 6 (Word)
1. The text that appears in every version of a merged document is often called boilerplate text.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Understand Mail Merge 130

2. A data field is a placeholder that you insert in the main document to indicate where the data from each record should be
inserted when you perform the merge.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Understand Mail Merge 130

3. When you are creating a data source, you must insert data into every field of a record.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Enter and Edit Records 136

4. You can insert a merge field by typing chevrons around a field name in the main document text.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Add Merge Fields 138

5. Merging to a new file creates an individual document for each customized letter.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Merge Data 140

6. The file with the unique data for individual people or items is called the merge source. _________________________
ANSWER: False - data
POINTS: 1
REFERENCES: Understand Mail Merge 130

7. A data set is a complete set of related information for an individual or an item, such as one person’s name and address.
_________________________
ANSWER: False - record

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Name: Class: Date:

Module 6 (Word)
POINTS: 1
REFERENCES: Understand Mail Merge 130

8. To match the names of the merge fields in the main document with the field names used in the data source, click the
Match Fields button in the Fields group on the Mailings tab. _________________________
ANSWER: False - Write & Insert Fields, Write and Insert Fields
POINTS: 1
REFERENCES: Create a Main Document 132

9. In the New Address List dialog box, you can press [Tab] at the end of the last field to start a new record.
_________________________
ANSWER: True
POINTS: 1
REFERENCES: Enter and Edit Records 136

10. When you sort records, you separate out the records that meet a certain criteria and include only those records in the
merge. _________________________
ANSWER: False - filter
POINTS: 1
REFERENCES: Sort and Filter Records 144

11. Which of the following cannot be created using a mail merge?


a. Mailing labels b. Web pages
c. Business cards d. Form letters
ANSWER: b
POINTS: 1
REFERENCES: Merging Word Documents 129

12. Which of the following contains merge fields?


a. Merge source b. Data record
c. Main document d. Data source
ANSWER: c
POINTS: 1
REFERENCES: Understand Mail Merge 130

13. Which of the following contains the unique information for each individual or item?
a. Merge source b. Data source
c. Data file d. Main document
ANSWER: b
POINTS: 1
REFERENCES: Understand Mail Merge 130

14. Which of the following would you NOT find in the data source?
a. Data fields b. Field names
c. Data records d. Merge fields
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Name: Class: Date:

Module 6 (Word)
ANSWER: d
POINTS: 1
REFERENCES: Understand Mail Merge 130

15. What results when a main document is merged with a data source?
a. A set of identical documents b. Data records
c. A set of customized documents d. Boilerplate text
ANSWER: c
POINTS: 1
REFERENCES: Understand Mail Merge 130

16. Which of the following cannot be a data source for a mail merge?
a. An Excel worksheet b. An Outlook contact list
c. A PowerPoint presentation d. An Access database
ANSWER: c
POINTS: 1
REFERENCES: Understand Mail Merge 130

17. The Start Mail Merge button appears in the ____ group on the Mailings tab.
a. New Mail Merge b. Start Mail Merge
c. Mail Merge d. Merge
ANSWER: b
POINTS: 1
REFERENCES: Create a Main Document 132

18. To create a mail merge from a template, select a template that includes the word(s) ____ in its name.
a. Mailings b. Mail Merge
c. Merge d. Data
ANSWER: c
POINTS: 1
REFERENCES: Create a Main Document 132

19. To start a mail merge, click the Start Mail Merge button on the Mailings tab, then click ____.
a. Step by Step Mail Merge Wizard b. New Mail Merge
c. Start Mail Merge d. Start Mail Merge Wizard
ANSWER: a
POINTS: 1
REFERENCES: Create a Main Document 132

20. The mail merge process has ____ steps.


a. five b. six
c. seven d. eight
ANSWER: b
POINTS: 1
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Name: Class: Date:

Module 6 (Word)
REFERENCES: Create a Main Document 132

21. You select the type of document you want to create in step ____ of the mail merge process.
a. 1 b. 2
c. 3 d. 4
ANSWER: a
POINTS: 1
REFERENCES: Create a Main Document 132

22. If you created a main document based on an existing document entitled “Confirmation Letter,” what default filename
would Word give the main document?
a. Confirmation Letter-1 b. Document1
c. Confirmation Letter-merge d. MainDocument1
ANSWER: b
POINTS: 1
REFERENCES: Create a Main Document 132

23. A(n) ____ cannot be selected as the document type on the Mail Merge task pane.
a. Letter b. Directory
c. Fax d. E-mail message
ANSWER: c
POINTS: 1
REFERENCES: Create a Main Document 133

24. You select a data source to use for the merge in step ____ of the mail merge process.
a. 1 b. 2
c. 3 d. 4
ANSWER: c
POINTS: 1
REFERENCES: Design a Data Source 134

25. The first thing you must do when creating a new data source is ____.
a. add the records b. determine the fields to include
c. filter the data d. insert the merge fields
ANSWER: b
POINTS: 1
REFERENCES: Design a Data Source 134

26. Click the ____ option button in the Mail Merge task pane to use an Outlook contact list as a data source for a merge.
a. Use Outlook contacts list b. Select Contacts
c. Select from Outlook contacts d. Mail Merge Recipients
ANSWER: c
POINTS: 1
REFERENCES: Design a Data Source 135
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Name: Class: Date:

Module 6 (Word)

27. Use the ____ dialog box to select the recipients to include in the mail merge.
a. Edit Mail Merge b. Mail Merge
c. Mail Merge Recipients d. Edit Data Source
ANSWER: c
POINTS: 1
REFERENCES: Enter and Edit Records 136

28. Data sources created in Word are saved in ____ format.


a. Microsoft Office Data Source b. Microsoft Office Address Lists
c. Microsoft Office Mail Merge d. Microsoft Office Record Lists
ANSWER: b
POINTS: 1
REFERENCES: Enter and Edit Records 136

29. Which of the following characters surround a merge field in a main document?
a. (( )) b. << >>
c. // \\ d. [[ ]]
ANSWER: b
POINTS: 1
REFERENCES: Add Merge Fields 138

30. You can insert merge fields using the Address Block, Greeting Line, and Insert Merge Field buttons in the ____ group
on the Mailings tab.
a. Create b. Start Mail Merge
c. Fields d. Write & Insert Fields
ANSWER: d
POINTS: 1
REFERENCES: Add Merge Fields 138

31. Use the ____ dialog box to specify the fields you want to include in an address block.
a. Insert Address Block b. Insert Field
c. Edit Address Block d. Format Address Block
ANSWER: a
POINTS: 1
REFERENCES: Add Merge Fields 138

32. You write your letter and insert merge fields in step ____ of the mail merge process.
a. 1 b. 3
c. 4 d. 5
ANSWER: c
POINTS: 1
REFERENCES: Add Merge Fields 138

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Name: Class: Date:

Module 6 (Word)
33. What is one advantage of merging to a printer instead of to a new file?
a. You can avoid creating a large file.
b. You can edit the main document.
c. You can edit the individual merge documents.
d. You can save each merge document as a separate file.
ANSWER: a
POINTS: 1
REFERENCES: Merge Data 140

34. You can preview the merge using the task pane or the Preview Results button in the ____ group on the Mailings tab.
a. Finish b. Preview Results
c. Preview d. View
ANSWER: b
POINTS: 1
REFERENCES: Merge Data 140

35. When you merge letters to a new document, how does Word name the new document?
a. Word prompts you to assign a name to the document.
b. Word automatically assigns the temporary default name ‘Letters1’ to the document.
c. Word assigns a name based on the name of the main document (i.e. “Confirmation Letters - merged”)
d. Word automatically assigns the temporary default name “Merged1’ to the document.
ANSWER: b
POINTS: 1
REFERENCES: Merge Data 140

36. To create or change the return address for an envelope mail merge, use the ____ dialog box.
a. Word Options b. Label Options
c. Mail Merge Recipients d. Labels
ANSWER: a
POINTS: 1
REFERENCES: Create Labels 142

37. When creating labels, use the ____ dialog box to select a label size and to specify the type of printer you plan to use.
a. Labels b. Create Labels
c. Label Options d. Format Labels
ANSWER: c
POINTS: 1
REFERENCES: Create Labels 142

38. Use the Envelopes command in the Create group on the MAILINGS tab to open the ____ dialog box, which you can
use to quickly format and print an individual envelope.
a. Envelopes b. Create Envelope
c. New Envelope d. Envelopes and Labels
ANSWER: d
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Name: Class: Date:

Module 6 (Word)
POINTS: 1
REFERENCES: Create Labels 143

39. What indicates that a filter has been applied to a column in the Mail Merge Recipients dialog box?
a. An exclamation point appears in the column heading. b. The entire column is shaded light gray.
c. There is a grayish-blue arrow in the column heading. d. The column heading is highlighted.
ANSWER: c
POINTS: 1
REFERENCES: Sort and Filter Records 144

40. You can use the ____ dialog box to sort and filter a data source.
a. Label Options b. Customize Address List
c. New Address List d. Mail Merge Recipients
ANSWER: d
POINTS: 1
REFERENCES: Sort and Filter Records 144

41. You can insert an individual merge field by clicking the ____ list arrow in the Write & Insert Fields group and then
selecting the field name from the menu that opens.
a. Insert Field b. Insert Merge Field
c. New Merge Field d. Add Merge Field
ANSWER: b
POINTS: 1
REFERENCES: Sort and Filter Records 145

42. In a mail merge, a(n) ____________________ contains a complete set of related information about each individual or
item, such as one person’s name and address.
ANSWER: data record
POINTS: 1
REFERENCES: Understand Mail Merge 130

43. In a mail merge, the ____________________ document contains boilerplate text.


ANSWER: main
POINTS: 1
REFERENCES: Understand Mail Merge 130

44. To create a mail merge from a template, select a template from the Letters or ____________________ tab in the
Select Template dialog box.
ANSWER: Faxes
POINTS: 1
REFERENCES: Create a Main Document 132

45. Use the ____________________ dialog box to design a new data source and enter records.
ANSWER: New Address List
POINTS: 1
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Name: Class: Date:

Module 6 (Word)
REFERENCES: Design a Data Source 134

46. Use the ____________________ dialog box to apply advanced sort and filter options to a data source.
ANSWER: Filter and Sort
POINTS: 1
REFERENCES: Sort and Filter Records 144

47. What are the six steps in the mail merge process?
ANSWER: Step 1: Select a document type (i.e. letters, labels, etc).
Step 2: Select the starting document (the main document). You can use the existing document, start with
a mail merge template, or use an existing file.
Step 3: Select a data source. You can use an existing data source, use a list of contacts created in
Microsoft Outlook, or create a new data source.
Step 4: Write your main document (the boilerplate text) then insert merge fields into the main document.
Step 5: Preview your letters.
Step 6: Complete the merge. You can merge to a new document, which creates one large file that
includes all the customized documents, or you can merge directly to a printer.
POINTS: 1
REFERENCES: Create a Main Document 132
Design a Data Source 134
Add Merge Fields 138
Merge Data 140
TOPICS: Critical Thinking

48. How can you easily format and print individual envelopes and labels?
ANSWER: You can use the Envelopes or Labels commands in the Create group on the Mailings tab. Click the
Envelopes button or Labels button to open the Envelopes and Labels dialog box. On the Envelopes tab,
type the recipient’s address in the Delivery address box and the return address in the Return address box.
Click Options to open the Envelope Options dialog box, which you can use to select the envelope size,
change the font and font size of the delivery and return addresses, and change the printing options. When
you are ready to print the envelope, click Print in the Envelopes and Labels dialog box. The procedure
for printing an individual label is similar to printing an individual envelope: enter the recipient’s address
in the Address box on the Labels tab, click Options to select a label product number, click OK, and then
click Print.
POINTS: 1
REFERENCES: Create Labels 143
TOPICS: Critical Thinking

49. How do you use the Mailings tab to create mailing labels?
ANSWER: To create labels using the Mailings tab:
1. Click the File tab, click New, make sure Blank document is selected, click Create, then click the
Mailings tab.
2. Click the Start Mail Merge button in the Start Mail Merge group, then click Labels to open the Label
Options dialog box.
3. Click the Label vendors list arrow, then choose a label vendor. Choose the type of label in the Product
number list, click OK, click the Table Tools Layout tab, click View Gridlines in the Table group to turn
on the display of gridlines if necessary, then click the Mailings tab.

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Name: Class: Date:

Module 6 (Word)
4. Click the Select Recipients button in the Start Mail Merge group and choose your data source. The
data source is attached to the label main document and <<Next Record>> appears in every cell in the
table except the first cell, which is blank.
5. Sort and filter your labels as desired. Use the buttons in the Write & Insert Fields group to insert
merge fields into the first cell, then click the Update Labels button to copy the merge fields in the first
label to every label in the main document.
6. Preview the labels, then click the Finish & Merge button in the Finish group to complete the merge.
POINTS: 1
REFERENCES: Create Labels 142
Sort and Filter Records 144
TOPICS: Critical Thinking

Akela wants to send letters to current patients apprising them of the latest changes in Health Insurance Portability and
Accountability Act (HIPAA) requirements. She has already written the letter, and now she will use her Outlook contacts
list to create the mail merge.
50. How would Akela use her Outlook contacts list to begin the mail merge?
ANSWER: Akela will use her Outlook contacts list for her data source in the merge. She will do the following to
merge her letter with her Outlook contacts list:

1. Akela will click the Select from Outlook contacts option button in Step 3 in the Mail Merge task pane,
then click Choose Contacts Folder to open the Choose Profile dialog box.
2. In the Choose Profile dialog box, she will use the Profile Name list arrow to select the profile she
wants to use, then click OK to open the Select Contacts dialog box.
3. In the Select Contacts dialog box, she will select the contact list she wants to use as the data source,
and then click OK. All the contacts included in the selected folder appear in the Mail Merge Recipients
dialog box.
POINTS: 1
REFERENCES: Design a Data Source 135
TOPICS: Critical Thinking

51. Akela’s Outlook contacts list includes all the patients who have had an appointment in the last 10 years, but she only
wants to send letters to current patients only. How can she modify the recipients list to only include current patients?
ANSWER: Akela needs to filter her recipients list to only include current patients.
She should do the following:

1. Click the Edit Recipient List button in the Start Mail Merge group or in step 3 of the Mail Merge task
pane to open the Mail Merge Recipients dialog box.
2. Scroll right if needed to display the Patients field.
3. Click the Patients column heading list arrow, then click Current on the menu that opens.
A filter is applied to the data source so that only the records with “Current” in the Patients field will be
merged. A grayish-blue arrow in the Patients column heading indicates that a filter has been applied to
the heading.
POINTS: 1
REFERENCES: Sort and Filter Records 144
TOPICS: Critical Thinking

52. Akela now needs to add merge fields to her letter so that a greeting line, address, and patient number appears in each
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Illustrated Microsoft Office 365 and Word 2016 for Medical Professionals Loose leaf Version

Name: Class: Date:

Module 6 (Word)
of the customized letters. How would she add these fields?
ANSWER: Akela can use the Mail Merge task pane or the Address Block, Greeting Line, and Insert Merge Field
buttons in the Write & Insert Fields group on the Mailings tab.
To insert a merge field for the greeting line, she would click Greeting line in the Mail Merge task pane or
click the Greeting Line button on the Mailings tab. She would then use the Insert Greeting Line dialog
box to specify the format of the greeting line.
To insert a merge field for the address, she would click Address block in the Mail Merge task pane or
click the Address Block button on the Mailings tab. She would then use the Insert Address Block dialog
box to specify the fields to include in the address block.
To insert a merge field for the patient number, she would click More items in the Mail Merge task pane
or click the Insert Merge Field button on the Mailings tab. The Insert Merge Field dialog box opens, and
she would select the Patient Number field name from the list.
POINTS: 1
REFERENCES: Add Merge Fields 138
TOPICS: Critical Thinking

53. Chris needs to quickly announce alternative parking due to construction near his office. He wants to write a letter to
use for a mail merge, and he wants to use a preformatted document to help him get started. What should he use to start his
document?
ANSWER: Chris should use a mail merge template to start his main document. A mail merge template includes
customizable boilerplate text and merge fields. To create a main document that is based on a mail merge
template, he will do the following:

1. Click the Start from a template option button in the Step 2 of 6 Mail Merge task pane, and then click
Select template.
2. In the Select Template dialog box, select a template from the Letters tab that includes the word
“Merge” in its name, and then click OK to create the document.
3. He can then customize the document with his own information by editing the boilerplate text,
changing the document format, and adding, removing, or modifying the merge fields.
POINTS: 1
REFERENCES: Create a Main Document 132
TOPICS: Critical Thinking

54. What should Chris do to ensure that the names of the merge fields are the same as the field names used in his data
source?
ANSWER: Before performing the merge, Chris should make sure to match the names of the merge fields used in the
template with the field names used in his data source. To match the field names, click the Match Fields
button in the Write & Insert Fields group on the Mailings tab, and then use the list arrows in the Match
Fields dialog box to select the field name in his data source that corresponds to each field component in
the main document.
POINTS: 1
REFERENCES: Create a Main Document 132
TOPICS: Critical Thinking

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