Professional Documents
Culture Documents
Subject:
Integrating Project
FINAL WORK
Steel alloys
Teacher:
Students
Delivery date
03/12/1
8
INDEX
PERU FURNACE AND MACHINERY............................................................1
ALAC.................................................................................................................................3
V,=V,.....................................................................................................................17
A X L= A2x 2........................................................................................................17
IN L..............................................................................................................................92
ALAC........................................................................................................................92
INDEX OF FIGURES
The Peruvian steel industry is currently facing the challenge of finding new markets
in which to place its products. Despite the appearance of new materials, steel
continues to be one of the most widely used elements due to its relatively low cost.
In view of this situation, the company Aleaciones Aceradas S.A.C. (ALAC) seeks to
expand its market nationwide with the production of industrial steels.
This research paper will design the space and infrastructure for the new ALAC plant,
as well as the production procedures, storage and monthly production schedule.
In the first part, the situation of the company Aleaciones Aceradas is detailed and
contextualized, in addition to describing its mission, vision, values, organization and
process map, analyzing and describing each one of them.
In the second part, the design of the production area is developed by identifying
equipment, raw material, inputs, finished product and production processes for the
four types of industrial steel.
The third part shows the design of the warehouses of the new ALAC plant describing
the areas, personnel, infrastructure, occupational health and safety considerations
and the warehouse processes.
The fourth part corresponds to the product design, covering the methodology used
and the denotative, connotative and pragmatic analysis.
The last part corresponds to the design of the production program considering total
production, billet supply, finished product storage space and efficiency. Finally, the
research ends with conclusions and recommendations that analyze and synthesize
the present work.
2. Objectives
- Design the space and infrastructure for the new ALAC plant, as well as
transportation, production and storage procedures.
1
- Select the equipment required for ALAC's new production plant.
operation.
3.1. Delimitation
2
ALAC
Aleaciones Aceradas (ALAC) was founded in Moquegua in 1990. Initially, it was
dedicated to the production of rebar and profiles at its original plant, with a
capacity of 20,000 metric tons per year. After 10 years, the company expanded
its production capacity as a consequence of its efforts and the quality of its
products; in addition to the strengthening of the construction sector and the
growing demand (Peru, Curso Integrador- Escuela de Ingeniería Industrial,
2018):.
To this end, the company acquired land to house the operating facilities and
warehouses. However, the owners of the company decided to enter the
industrial steel market. This area is characterized by the production of steels
with special characteristics during its manufacture, and that result from the
combination of several chemical elements in specific proportions according to
the use that will be given to the steel later (Peru, Curso Integrador- Escuela de
Ingeniería Industrial, 2018):.
The main lines of interest are: cold working steels, steels for plastic molds, hot
working steels and high-speed steels. The development of new products and
according to customer needs make ALAC position itself as one of the best
companies in the sector within the local market (Peru, Curso Integrador-
Escuela de Ingeniería Industrial, 2018):
4.1. Mission
4.2. Vision
3
To consolidate our position as a leading company and become the best
reference in the steel industry in the country.
4.3. Values
4
- Respect for the environment: To carry out the different processes
respecting the ecological environment, encouraging the conservation of
nature in order to achieve better living conditions for the future.
GENERAL MANAGEMENT
Legal Counsel
________•= I ZZEZ
Management of
Administration and Logistics SSOMA
R&D&I
Finance Management
Management
Services
General Warehouses
Security Distribution
Treasury
Information Technology
5
innovation of new production methods and product development tailored to
specific customers.
Logistics management is responsible for the supply of raw materials and the
administration of warehouses, both for raw materials and finished products. It
also oversees the entire distribution process to points of sale and end
customers.
A process map was drawn up to identify the key, strategic and support
processes involved in the production of industrial steel, as well as the needs of
its customers.
ALAC's purpose is to satisfy the needs of its customers, which are companies
in the steel industry sector, producers of special tools and equipment.
There are eight key processes for the production of steel, starting with the
acquisition of raw materials and inputs, which must meet international quality
standards, the control of resource reuse processes, which allows the company
an environmental commitment as well as quality. The third process guarantees
the quality of the outgoing product, as well as that of the lamination and heat
treatment. The last three processes certify the type of product being produced,
which will be controlled by the last marketing control process.
The processes that ensure that the needs of the target market are met are:
• Quality management
• Human capital management
• Production management
• Commercial policies
• SSOMA
6
• Research, development and innovation management.
There are six main support processes that provide resources to the organization
for the correct functioning of the operational processes: Finance, Marketing,
Logistics, Maintenance and Information Technology.
7
Needs and expectations
Companies in the steel industry sector, producers of special tools and equipment.
Fig
ur
e2
Pr
oc
es
s
m
ap
of
th
e
ne
w
in
du
str
ial
ste
el
raw
zed
tion
with
tools
cture
highly
quality
speciali
manufa
need to
Custom
material
Satisfac
8
5. Design of the production area
The company has decided to start construction of a new production plant to meet
demand and fulfill customer orders. Similarly, the company needs to design its
warehouses, both for finished products and raw materials, as well as the production
processes for the different types of steel. According to the projections of the
commercial area, the monthly production quantities in metric tons for each product
are as follows (Peru, Curso Integrador- Escuela de Ingeniería Industrial, 2018):
9
Round and square bars are required for high-speed steels, hot work steels and cold
work steels, while sheets are required for plastic mold steels (Peru, Curso
Integrador- Escuela de Ingeniería Industrial, 2018). Therefore, the type of
equipment, raw materials and inputs that will be required for the production of each
type of industrial steel were selected.
5.1. Equipment
For the design of the production line, stationary equipment is being considered
to satisfy the different processes, from the raw material storage area to the final
strapping and labeling. The characteristics of the equipment to be used in the
designed production line are detailed below.
The reheating furnaces are responsible for handling all types of steel billets and
tubes, from 3 to 11 meters long and weighing several tons, in order to heat
them to a temperature where they can be easily ductile. These furnaces can be
batch or continuous charge furnaces. They may use pusher or walking beam
methods to move the slabs. But regardless of design, all reheat furnaces share
a common difficulty in the application: high temperatures in all equipment
components.
This is the most critical machine along the line, since it is located at the
beginning of the production line.
1
0
Figure 3 Reheating furnace
Source: Own
5.1.2. Lamination box
In the rolling mill, the steel (which has been previously heated in the furnace) is
shaped by continuous compression between two cylinders rotating in opposite
directions, until the steel reaches the desired thickness. The cylinders in direct
contact with the material are called "working cylinders or rollers". To prevent
the working cylinders from twisting, support cylinders are also available. The
working rolls and support rolls are arranged between two rolling stands, and
the whole structure forms the rolling box. A rolling mill contains at least one
rolling box. Depending on the material to be laminated, the mills may consist of
several lamination boxes arranged one after the other. (Valdivia, 2002, p. 565).
The cooling tables can be placed at the beginning of the production line, in this
Source:
Bascotecniasteel
1
1
case, it would act as a galloping table for the supply of billets to the heating
furnace.
Source: Steelmakingmachine
5.1.4. Overhead crane
1
2
Figure 6 Bridge crane
Source: Bascotecniasteel
Roller conveyors are devices that move goods from one part to another within
a warehouse or production plant, saving time and simplifying a continuous
production line, resulting in a drastic increase in productivity. Unlike other older
conveyor systems, a roller conveyor is a modular system that can combine
segments with free-spinning rollers for manual operating points of goods,
gravity-driven roller segments and segments with motorized rollers for
automated operation. (COPAR, 2005)
The automatic bar cutting machines are in charge of reducing the size of the
product after rolling and cooling, to the final dimensions according to the type
of product.
1
3
Source: IMGED
1
4
Figure 9 Heat treatment station
For the calculation of the raw material, the concept of hot rolling was taken into
account, being this a mechanical forming process, carried out by direct
compression, without loss of material, with the objective of having plastic
deformations in the formed material; therefore, we have permanent alterations
in shape and properties of a solid body, maintaining the mass. (COPAR, 2005)
Source: https://sites.google.com/site/procesodelaminado/
1
5
According to the finishing needs of the final product to be produced, the following
characteristics are shown in Table 2, which shows the cross-sectional area, length
and volume for each type of product.
Table 3 shows the approximate densities of the different types of steel that
ALAC will produce. Source: Own elaboration.
With the densities and volumes for each type of product, it was possible to obtain the
unit weight per bar and per sheet, as shown in Annex 01.
With the unit weights per product, and with a production projected by the commercial
area, the amount of products to be produced on a monthly basis was calculated.
1
6
Additionally, it was considered that the production process would have an efficiency of
95%, so an additional production of 10% was estimated, where an unforeseen event in
the production line of 5% was included, which is the demand for up to two days of
production.
With all the aforementioned data, a raw material supplier was sought, in this case
Sandvik was considered, by providing the technical data sheet of its products in more
detail, as shown in Annex 02.
With the dimensions of the different types of billets that the supplier can provide, a
maximization calculation was performed, where the theory of constant volumes was
applied, in order to be able to dimension the width, side and length of the raw material.
As a restriction, the maximum weight of a structural steel billet, whose side is smaller
than the final products to be produced, was used to limit the maximum weight of each
block.
V,=V,
A X L= A2x 2
The objective of applying the constant volume theory is to calculate the length of the
billet after the area reduction process for the different products, obtaining three types of
billets, two of square area and one of rectangular area, with lengths shown in Table 4.
Another factor that was considered in the selection of the billets was
were:
1
7
a) The billet area must be larger than that of the final product in order to
guarantee a correct rolling process.
b) Billets should have a ratio between area reduction and elongation, which
can be reduced in a rolling line of 8 rolls for the circular and square area
process, and 15 rolls for the plate process.
Side Length
Type of
Billet type
finish
(m) (m)
CRC100 Square 1 0.2 8
CRC200 Square 2 0.3 6
SQR100 Square 1 0.2 8
SQR200 Square 2 0.3 6
SHV05 Rectangular 0.15 x 0.4 5
SHV10 Rectangular 0.15 x 0.4 5
SHV15 Rectangular 0.15 x 0.4 5
Table 5 shows the quantities of the final product obtained from each billet
selected. Source: Own elaboration.
With the quantity of final products obtained from each billet, the quantity of billets
required for the projected monthly production was calculated, resulting in the
quantity shown in Table 6. For further details of the quantities according to the type
of steel and finish, see Annex 01.
1
8
Each billet will have a specific storage form, depending on its dimensions and
geometry. Table 7 shows the maximum number of billets grouped horizontally and
vertically, which should not exceed three meters in height. Annex 03 shows in more
detail how each type of billet is stored.
Table 7 shows the stacking quantities per level for each type of billet, as well as the
maximum number of levels at the time of storage Source: Own elaboration.
Respecting the type of storage per block for each type of billet, and with a global
quantity needed for the monthly steel production, the following quantities of blocks
are required in the raw material warehouse, as shown in Table 8.
Billet type
Number of blocks
Square 1 48
Square 2 30
Slabs 5
Slabs 4
Slabs 8
Table 8 shows the number of packages required for monthly steel production
Source: Own elaboration.
3 Lubricating oil For the lubrication of the roller motors Cylinders (Gal)
1
9
4 Coolant For the cooling of the roller motors Cylinders (Gal)
Nitriding for high speed steel, hot working,
5 TENIFER Salt Bags (kg)
plastic mold steels
Isothermal bath for the production of cold
6 Nitrogen Tank (kg)
work steel
Isothermal bath for the production of cold
7 working steel, for the cooling of hot working Cylinders (Gal)
Heat treatment oil steel.
Spare parts in
8 Various components ( hoses, filters, Unit
general
Source: Own elaboration.
The calculation of the quantity of inputs required will be made considering that the
month has 30 days, with production taking place every day at three shifts per day.
Of the 30 days, 3 days are taken to carry out the maintenance shutdown of
furnaces and facilities in order to increase the reliability of the equipment and for
emergency repairs.
Maintenance is involved in many of the inputs required by the warehouse, the type
of maintenance to be carried out will be preventive. For ease of study and
calculation.
Consumption calculations
2
0
Figure 11 Basic water reuse system Source: http://www.cumminshub.com
3. Lubricating oil: both the motor and the gearbox of the rolling mills need to be
lubricated. The used 3.9 CUMMINS 4BT 3.9 CUMMINS engine has the
following specifications
2
1
4BT CUMMINS SPECS
Configurati Inline 4 cylinder
on:
Displacement: 3.9 liters, 239 cubic inches
Bore x Stroke: 4.02" x 4 .72"
Oil cylinder contains 55 gallons, one oil cylinder can last 3.2 months.
2
2
oil, i.e. 3 gallons per engine and reduction set.
648
R efrigerantmonth= 3∗25∗∗
R efrigerant month = 24.3 gal
R efrigerant mes(me r m^ 5%)= 25.5
With a 55-gallon refrigerant cylinder, you have enough refrigerant for two
months. The surplus will be used in case the coolant level needs to be
topped up.
To determine the quantity of bars and sheets to be stored in the finished product
warehouse, we must consider the way the different types of product are stacked,
as shown in Table 10. Annex 05 shows in detail how each type of product is
stored.
With the quantity of rods and plates stored per block, it only remains to
calculate the quantity of blocks to be stored in the finished product warehouse.
In this case, it is being considered that the warehouse has a constant regular
flow; therefore, it will be able to hold the amount of production destined to the
forecasts previously calculated, with a value of 10%, in addition to storing
another 30%, caused by the normal flow and loading time of the different means
2
3
of transport.
Annex 04 shows the number of blocks per type of product and per type of finish,
calculated considering a 10% forecast and 30% retention for normal flow. Table
11 lists the number of blocks per type of finish, expressed globally.
Table 11 shows the number of blocks according to the type of finish, which the warehouse should
house. Source: Own.
Since the industrial steel production process of the new plant is a continuous
process, it can be shown in the macro-process and sub-process diagram in
order to identify the differences with respect to the low alloy steel production
process.
The macro process carried out is the production of steels with special
characteristics, which is subdivided into three main processes: (1) Rolling;
(2) Heat treatment; (3) Labeling and storage.
The first process begins with the heating of the billets in the heating furnace,
it is here where the billets are heated up to a temperature of 1200°C for their
subsequent passage through the rolling mill boxes, where their section is
reduced for each station, passing through descaling, a primary reduction and
another secondary reduction. When the expected dimensions are achieved,
it is cooled so that it can later be cut to the specific length.
The second process starts with the cut rods and sheets obtained from the
2
4
output of the previous process. Depending on the type of metal, the rods and
sheets will go through different sub-processes, such as heating, forging,
annealing, hardening and nitriding.
The third and last process is composed of three sub-processes, which carry
out the strapping of the blocks assigned for each final product, the labeling
and finally the storage of the final product obtained.
Figure 13 shows the map of macro process, process and sub processes of
the designed production line.
2
5
Figure 13 Classification of the processes of the new ALAC plant
2
6
Heat treatment
Heating Forged It is performed in order to reduce the The steel is cooled in a short time in It is a process where nitrogen is added to
internal stresses of the steel, caused by the different media, in order to acquire a higher the steel when it is heated in order to
The steel is slowly heated for the Steel, depending on its category, will be previous heat treatments. hardness. increase its surface hardness. (Occurs in
subsequent forging process. forged at a temperature specified in tables. Temple Nitriding and cooling particular steels)
Annealing
Labeling andstorage
metal straps. The final product is stored in warehouses, depending on the type of steel and
Strapping It is carried out according to the day of manufacture and number of the mixture. the customer.
Tagged
Finished products are grouped according to the designated type by means of Storage
2
7
5.5.2. Production line design
The plant design considered aspects such as the number of production lines, the
number of reheating furnaces, the number of lamination boxes, the number of
galloping tables at the beginning and end of the line, the heat treatment station, as
well as the strapping line. Regarding the heating line, a billet supply system will be
used by means of a galloping table, which will place the billets on a set of rollers for
their subsequent transfer to the heating furnace.
The heating furnace will be of the GHI brand, will have a capacity of 20 TN- h,
whose external dimensions will be 10 meters wide by 12 meters long, the net
heating dimensions will be 8 meters wide by 10 meters long. This furnace uses a
flat galloping table inside its mechanism with spacers every 50 cm, which makes it
possible to use the previously selected square and rectangular billets. See Annex
06 for more information.
Source: https://www.indiamart.com
Regarding the two rolling lines, these will be separated by a set of rollers, in order to
be able to separate the type of billet depending on the type of final product. One of
the lines will be used entirely for round bars and rectangular bars, this rolling line will
have six rolling boxes, four reducers and two finishing boxes, they will continue
through a set of rollers to the cutting station and then to the heat treatment station.
The second rolling line will be adaptable for slabs, and sometimes for the
reduction of round and square bars. As this line will be used for plate
production, it will have eight reduction boxes and four edge and surface
finishing boxes. This is followed by the cutting station and the heat
treatment station.
For the heat treatment station, a cabin very similar to that of a heating
2
8
furnace will be used (See Annex 07); unlike the latter, in this station the
different inputs will be added to guarantee the characteristics of the material
produced.
With all these aspects, the layout of the lamination line was developed, as
shown in Figure 15.
The total area designated for the production line is 7800 m2, distributed in
232 meters long and 33 meters wide. The distribution of the equipment to
be used is detailed more precisely in Annex 08. The height of the production
hall will be 15 meters.
2
9
Figure 16 Plant lamination line
Figure 17 shows the two rolling lines, followed by the partial cooling rolls,
the cutting machines and finally the heat treatment station.
For the production process, it is fulfilled that, either for plates or for square
and circular bars, the same standard is followed, the differentiation is made
in the type of steel to be produced, whether they are:
- Steel fast
- Steel for work at hot
- Steel for work atcold
3
0
- Steel for molds of plastic
After the required dimensions are obtained, the bars are cooled so that they
can be cut to the required lengths. After cutting, the bars and/or plates will
pass through the heat treatment station, to be cooled for a second time and
undergo a final inspection, ending up in the labeling line.
Figure 18 shows the PDO of the process in general, which will later be
detailed for each type of steel to be produced.
3
1
Figure 18 Simplified PDO of the special steel production process
Reheating between
1100°Cand1200°C
Roughing
Lamination
Cooling
Nitriding
Cooling
Final inspection
3
2
5.5.3.1. Rapid Steels
In the heat treatment line, the bars and plates must go through a forging
process at a temperature between 900 and 1100°C. Once this
temperature is reached, they must be cooled down to 770°C, in order to
achieve annealing. It is then left to cool inside the heat treatment station
so that, depending on the type of composition, a simple or complex
tempering can be selected. Once tempering has been carried out, a salt
bath will be applied, together with jets of dry air, until the temperature is
reduced to 600°C. Subsequently, tempering will be carried out at a
temperature of 550°C. This will be repeated once. Finally, tenifer salt
baths will be applied to ensure nitriding and subsequent cooling.
Figures 19 and 20 show the operation diagram for this type of steel.
3
3
Figure 19 PDO of high-speed steel production
Visual inspection of
billets to be sent to
homo de calentamiento
Reheating between
1100°C and 1200°C
Pressurized
water
Roughin
g
Primary lamination
Secondary lamination
Cooling
Rod cutting
3
4
Figure 20 High-speed steel production PDO - continued
Forged at temperature
between 1100/c and 900°C
Annealing at
temperatures between
770 "C and 840°C
Slow cooling in the oven
Cooling
Salt baths
Nitriding
Cooling
Final inspection
3
5
5.5.3.2. Hot work steels
Hot work steels are for use in applications where the surface temperature
is generally above 200 ° C. (Bohler, 2018).
Once the bars and plates enter the heat treatment station, they undergo
forging at a temperature between 900 and 1100°C, followed by
annealing, with a decrease in temperature to 800°C. Afterwards, a slow
cooling process takes place, and then the temperature is raised to
1020°C, where salt and oil baths are added to ensure tempering.
The next process is cooling, so that the hardness measurement can then
be performed. Tempering and nitriding depends on the type of steel to be
produced, finally a final inspection and labeling is performed.
Figures 20 and 21 show the operation diagram for this type of steel.
3
6
Figure 21 DOP of production process for hot work steels
m
m
00
80
0x
20
0x
20
ets
Bill
Visual inspection of billets
entering the heating
furnace
Heating between
1100°C and 1200°C
er
at
w
ed
riz
su
es
Pr
Primary Lamination
Secondary Lamination
Cooling
Rod cutting
Forged at temperatures
between 1100cCand900°C
Annealing at
temperatures between
750°C and 800 "C
Slow cooling in the oven
3
7
Figure 22 DOP of hot work steel production process - continuation
Tempering at 1020°C
Salt baths
Oil
Cooling
Hardness measurement
Tempering at 600°C
Salt baths
Nitriding
Cooling
Final inspection
Operation
(D 17
Inspection 4
Special steel for hot work
Combined ü 0
Cold working steels are used to produce tools that generally do not operate at a
surface temperature of more than 200 °C.
They exhibit high hardness, good toughness, dimensional stability in heat treatment
and good machinability (Bohler, 2018).
3
8
Figure 23 DOP of cold work steel production process
In the heat treatment station, the bars and plates undergo annealing at a temperature
between 750 and 800°C, followed by slow cooling, to ensure the elimination of internal
stresses, to a temperature of 650°C. The temperature is then raised for tempering at
1050°C, where an isothermal bath is then produced by the addition of nitrogen, air and
oil.
Figures 23 and 24 show the operation diagram for this type of steel.
3
9
DOP Cold drawn
Billets 200x200 8000 mm steel
Heating between
1100°C and 1200°C
Pressurized
water
Roughing
Primary Lamination
Secondary Lamination
Cooling
Scrap (defective
material)
4
0
Figure
Figure 24 PDO
23 DOP of work
of cold cold work
steel steel production
production process - continuation
process
Tempering at
1050°C
Nitrogen
Air
Oil
Isothermal Bath
inspection 3
Special steel for cold work
Combined 0
For this type of steel, the rolling processes are subdivided into four,
primary and secondary horizontal rolling, in addition to primary and
secondary vertical rolling, the rest of the process until the final product is
obtained, is the same.
4
1
In the heat treatment station, the sheets undergo forging and annealing,
followed by slow cooling to relieve internal stresses. Subsequently,
tempering takes place at a temperature between 840 and 880°C,
depending on the cooling medium. Finally, nitriding is performed for
subsequent final cooling and hardness measurement.
Figures 25 and 26 show the operation diagram for this type of steel.
Billets 400x500x5000 mm
Heating between
1100°Cand 1200°c
Pressurized
water
Inspection of physical
properties of the
product (density and
composition) Scrap (Bear
material
)
4
2
Figure 26 DOP of production process for plastic mold steels - continuation
4
3
Figure 26 DOP of production process for plastic mold steels - continuation
4
4
5.5.4. Model PEPSC
• Billets
• Sandvik: Billets supplier • Reheating furnaces Steel production process • Steel bars with 18 different
• Coveyor Velt: Conveyor belts • Laminating boxes 100 mm diameter x 2000 mm long
alloys
• Caterpillar: Yellow line equipment • Cooling tables
1. Lamination
• GHI: Furnace supplier for • Transport rollers • Round steel bars with
heating and heat treatment station. • Cutting machines 1.1 Billets heating different sizes of200 mm diameter x
1.2 Hot rolling 2000 mm long
• Bascotecniasteel: Supplier of
• Machine strapping machine
1.3 Cold rolling
laminating rollers
• Strapping metallic 1.4 Cooling • Square steel bars with 18
• Companies producers
from
• Station of treatment thermal 1.5 Cut various alloys of 100 mm side x 2000 tools for high speed machining
• Sumnos: Supplier rollers
• Bridge cranes
2. Heat treatment
mm long equipment
conveyors and galloping tables.
• Tanks of storage
• Square steel bars with 18 • Companies dedicated a
• Siemens: Supplier of PLC's and • Reducing rollers 2.1 Heating various alloys 200 mm side x 2000 the
2.2 Forged equipment production for
control systems • Tracts
mm long
2.3 Annealing high altitude work
• Scania: Tractor unit supplier • Forklifts 2.4 Temple • Steel plates with 4 different
• RMB SATECI: Supplier of • Warehouse shelving 2.5 Nitriding and cooling 5 mm thick alloys 1000 x 2500 mm. •Companies producing plastic
injection molds.
carts • Wooden blocks
• Badges from steel with four
• Tenifer salts 3. Labeling and storage
• PIMEG - Supplier of type bridges different alloys of 0mm thickness -
crane
• Nitrogen 1250 * 2500 mm
3.1 Strapping
• MAGEVA : Machine supplier • Natural gas 3.2 Tagged
strapping machine
• Eng. Chemicals 3.3 Storage
• Steel plates with 4 different
• MECALUX: Supplier of 15 mm thick alloys - 1500 x 3000
shelving for warehouses • Eng. Industrials mm.
4. Distribution and transportation
• FENOSA: Natural gas supplier • Eng. Mechanics
• Mechanics
• Laborers
4
2
6. Description of the company's warehouse
According to the company's Layout shown in Annex 09, three storage areas are
considered, the first one for raw materials only, the second one for the storage of inputs
and the third one for the finished product warehouse.
The raw material (billets) storage area will have 640 m2, an area of 645m2 for inputs and
2700m2 for the finished product warehouse.
The raw materials warehouse should have a size that can satisfy 45% of the monthly
production capacity, this percentage is justified in the production program, it is being
considered that the flow of billets to the warehouse will occur periodically, so as not to
saturate the dimensions of the plant. In the same way, part of the billets will be stored
in the production hall, where a total area of 400m2 is being allocated in order to
guarantee a continuous production process.
Taking into consideration that 45% of the total capacity will be stored, the raw
materials warehouse should have the following block capacity:
Billet type
Number of blocks
Square 1 20
Square 2 14
Slabs 8
Source: Own elaboration
The warehouse will be semi-open type, with two of the sides enclosed by columns and
brick walls up to a height of 3.5 meters, the other two sides will be semi-open, covered
by galvanized square mesh. This will be covered by a steel sheet roof with an inverted
U-shaped wave. The dimensions
4
3
of length and width will be 40 meters long by 16 meters wide and a height of 5 meters,
obtaining an area of 640m2.
The maneuvering areas within this warehouse will have a minimum width of 5 meters
and a maximum width of 8 meters, to facilitate the mobility of the different types of
billets.
The layout of the raw material warehouse shown in Figure 27 shows the three storage
areas and the distribution of each billet.
The yellow area represents the unloading area, where the tractors will be parked for the
subsequent unloading of billets; the light blue area is the temporary storage area until
the final disposal of the raw material; the different colored areas, green colored billets for
plates, light gray and red colored square billets type 1. The purple and light blue areas
for type 2 square billets.
UNLOADING
AREA
This warehouse will have four workers, two of them will be operators, one will be the
inventory assistant and the remaining one will be the warehouse supervisor. The
operators will be trained to unload and transport the billets, in addition to reviewing a
daily inventory, while the inventory assistant will control the entry and exit of billets,
4
reporting periodically to the supervisor.
The four workers will be required to wear a variety of personal protective equipment,
such as hard hats, vests, safety boots, earplugs and safety goggles.
This warehouse will not use an overhead crane; for these reasons, two Caterpillar
forklifts will be used and the model will be CAT P33000, diesel, due to its load capacity
of 15 tons (see technical data sheet in Annex 10), one will be permanently in the raw
material warehouse, while the second one may be inside the storage building. Annex 12
shows the plan of the designed warehouse.
Figure 28 shows the billet unloading area for the tractors, while Figure 29 shows the 8-
meter space required for the different billets to be removed to the production area
without any problems.
4
5
Figure 29 Maneuvering space of the raw materials warehouse
The input warehouse must house the previously calculated inputs; therefore, a space
was set aside on the right side of the production hall. This warehouse will have two
rooms; the first one will be for storing machinery spare parts, lubricating oil,
lubricants, tenifer salts, nitrogen tanks, and special oils for thermal treatments; it will
be a closed room with concrete walls and stuccoed brick walls, with a roof covered
4
6
by injected polyurethane sandwich panels to guarantee an ambient temperature.It
will be a closed environment, with concrete walls and stuccoed brick walls, with a
roof covered by injected polyurethane sandwich panels to guarantee an ambient
temperature below 25°C (77°F). While the second environment will be a semi-open
environment where the natural gas will be stored, this environment will be covered by
a steel sheet roof with an inverted U-shaped wave.
The shelving to be used, will be 3 levels, this will store the spare parts of most of the
machinery of the production process (rolling mill rolls, electric motors, transport
rollers, bearings and others) and strapping, therefore, will be used two shelves of
length 1.5 meters wide x 8 meters long and a height per level of 1.3 meters.
In the central part, the bags of tenifer salts, oils and lubricants will be stored at the
finished floor level, separated by guide lines.
There will be a second type of shelving, where medium-sized products will be stored,
and a second type of shelving for packaging different products.
a) For the enclosed environment, 30 meters long and 15 meters wide, with a height
of 4.5 meters and an area of 450m2.
b) For the semi-open environment 13 meters long by 15 meters wide, a height of
3.5 meters, and an area of 195m2.
The layout, shown in Figure 31, shows both separate environments, in which the gas
tank is located in the semi-open area and the shelving previously described is
located in the closed area.
4
7
For the closed environment, five 4-meter long sliding doors are being considered to
facilitate the entry and exit of the different inputs, while in the semi-open environment,
there is only one 3-meter long door.
AREA 450m2
SEMI-OPEN ENVIRONMENT
TOTAL AREA 645 m2 CLOSED ENVIRONMENT
The E3000 electric forklift with a capacity of up to 1800 kg (see Annex 11 for technical
data) will be used for the supplies warehouse, since it is quieter than a conventional
forklift that uses gas or diesel; in addition, manual pallet trucks will also be used.
Source: TRACSA
4
8
Figure 33 Hand pallet truck
This warehouse will have three workers, one of whom will be the forklift operator, an
assistant and a supervisor. The operator and the assistant will be trained to unload
and transport the different inputs, the assistant will keep the inventory of all the
inputs, as well as attend to the orders requested by production, while the logistics
supervisor will coordinate with the other warehouses of the general operation of
production.
4
9
Figure 35 Internal view of the left side of the supply warehouse
Figure 36 shows the shelving on the right side, where the smaller and lighter inputs
will be stored.
5
0
6.3. Finished product warehouse
For the sizing of this warehouse, it is taken into consideration that it will have to
store 40% of the total calculated capacity, as summarized in Table 13:
5
1
For this reason, the distribution of the warehouse presents facilities for the correct
operation using both systems, the conventional one by means of forklifts and the
second one, making use of the bridge crane.
With all the above mentioned considerations, a warehouse with the following
dimensions was calculated: 90 meters long, 30 meters wide and a height of 10
meters, this height is given in order to be able to attach the bridge crane inside the
structure. The total area of the warehouse is 2700 m2 (see Annex 12 for the
warehouse floor plan).
This structure will have foundations and an external wall with a height of 3 meters,
which will be maintained along the entire perimeter, for the other lateral structure,
steel plates with inverted U-shaped waves will be used, in the same way for the
upper covering.
The bridge crane will be of the PIMEG brand and will have an electromagnet system
attached to the lower part. It will also have a load capacity of up to 12 tons, which will
cover 80% of the total area of the warehouse.
No shelving will be used in this warehouse, since all products will be stored in a
stacked manner (see Annex 05).
The layout shows the number of stacked blocks by product type, distributed as
follows:
LOADING ZONE 1 LOADING ZONE 2 LOADING ZONE 3 LOADING ZONE 4 LOADING ZONE 5
5
2
Figure 39 shows the loading area of the finished designed product warehouse.
Figures 40 and 41 show the finished product blocks stored according to the distribution
shown in the layout.
Source: Own
Figure 41 Internal view of the finished product warehouse
5
3
Source: Own elaboration
As already mentioned, the warehouses that will be implemented in the company will
be 3; the first is to store the billets used in the production process, the second will be
used for the final products, which are the round and square bars, and the sheets.
The second will be used for the final products, which are round and square bars and
plates. Finally, the third will be the warehouse for spare parts for equipment and
machinery, among other materials and inputs to be used during the production
process. In these warehouses the jobs will be as follows:
Description of functions
Coordinates and supervises the tasks of people within the warehouse and assigns
each task to the most appropriate person to do it. In addition, it coordinates contact
with carriers and monitors proper warehouse maintenance and space availability
(Zlav, 2013).
Profile
5
4
- Certified in occupational health and safety (Indispensable).
Description of functions
Profile
Description of functions
5
5
- Handling of material and product transport equipment within the warehouse
areas.
Profile
7.1.4. Operator
Description of functions
Profile
5
6
7.2. Documents used in the warehouse
This document allows us to identify the time and date of the beginning and end of the
inventory taking, as well as those responsible for carrying it out. The format of this
document can be found in Annex 14.
This document allows the record to be kept during the inventory taking, noting any
observations that may arise during this task. The format of this document can be
found in Annex 15.
An ERP (Enterprise Resource Planning System) will be used, which will allow:
The main processes that take place in a warehouse are 3: reception, dispatch and storage.
The following is a description of 5 processes that are carried out within the warehouse of the
5
7
company Aleaciones Aceradas, including the 3 previously mentioned.
5
8
5
9
7.3.2. Process of dispatching stock (supplies and/or spare parts) to internal
customers.
6
0
6
1
7.3.3. Process of goods dispatch (final product) to external customer
6
2
6
3
6
5
7.4. Optimization strategies for the proper operation of the warehouse
7.4.1. ERP
The ERP to be used in the ALAC company will be SAP, because it is the most
recognized worldwide by different companies in various sectors. The investment cost
may be high, but the benefits are worth it (Aranda).
7.4.2. 5s philosophy
Order and cleanliness in a warehouse are important, because in this way one can
identify the stock easily and without wasting time; it also allows sufficient space for
the circulation of vehicles for the transport of cargo and for the movement of workers.
In addition, standardized processes allow for the reduction of errors when performing
tasks within the warehouse; quite apart from avoiding delays.
7.4.3. Kanban
7
0
such as Poka Yoke, Jidoka and Genchi Genbutsu; but unlike the former, the latter
three have greater application in the production area.
For the design of the warehouses, occupational health and safety factors were
considered, being basic premises such as:
The following standards related to the steel industry will be considered and
highlighted:
- Only trained personnel certified and authorized by the company may operate
cranes, forklifts and other heavy mobile equipment.
- The operator must know the maximum load capacity of the crane or forklift
and not lift weights greater than those allowed with the equipment.
- Only trained and authorized employees may give signals to crane operators.
The crane operator shall follow the instructions of only one person except for
the stop sign.
- All cranes must be equipped with the following safety devices: emergency
switch (limit switch), running siren when the bridge is in motion, braking
systems for automatic stop, distance limit sensor, limit stops and fire
7
1
extinguisher.
- It is strictly forbidden to stand, place part of the body or walk under or near
any suspended load. Likewise, it is not permitted to lift or transport
passengers in machinery intended exclusively for cargo.
- It is strictly forbidden to leave any vehicle with the engine running.
- If operators are unfit to perform the work due to illness or sickness, it must
be reported to assign a temporary operator.
- The crane operator and his assistant must inspect the chains, cables, hooks
and slings at the beginning and end of each shift. If defects are found, they
must be reported to the supervisor so that they can be replaced (National
Government, 1964).
The maintenance of warehouses, buildings, plants and facilities of the work center
shall be carried out taking into consideration the following safety measures.
The materials will be well stacked reaching a height of up to three times the length of
the smaller side of the base, as long as they do not interfere with:
For the new ALAC plant, the irrigation plan was developed, as well as the safety
plan. (See Annex 20)
7
2
7.5.1. Environmental ergonomics
7
3
be used by the workers inside the place. After taking data with the sound level
meter, the following results were obtained:
Table 15 Noise level of machines inside the warehouse
Equipment inside the
warehouse Noise level (dB)
Bridge crane in motion 100 dB
Overhead crane alarm 115 dB
Forklift 1 75 dB
Forklift 2 75 dB
Source: Digesa
115 75 75
dB Totai=10xl°910(10 10 + 10 10 +1010 +1010)
dB Totai = 115. 14 dB
We are assuming that all equipment is in operation, i.e., we find the maximum
noise level to which a worker could be exposed inside the finished products
warehouse; this with the objective of choosing the most appropriate hearing
protection.
According to the standard, the levels and hours to which a person may be
exposed are as follows (Digesa, 2010):
Duration (Hours)
Noise level (dB)
24 80
16 82
12 83
8 85
4 88
2 91
1 94
Source: Digesa
As can be seen, the noise level found is 115 dB, which exceeds the permitted
level, which in this case should be 85 dB, since the workers are in the
warehouse for 8 hours (assuming that they are inside for 8 hours and with the
equipment in operation). In this case, the use of earplugs is necessary, as it
reduces up to 27 dB.
7
4
For the calculation of the warehouse lighting, first of all, the dimensions of the
different warehouses were analyzed:
Billets warehouse:
a = width (in m) = 40m
b = length (in m) = 15 m
H = height (in m) = 4.5 m
Warehouse of supplies:
Closed environment
a = width (in m) = 15m
b = length (in m) = 30 m
H = height (in m) = 4.5 m
Semi-open environment
a = width (in m) = 15 m
b = length (in m) = 13 m
H = height (in m) = 3.5 m
Subsequently, the height of the working plane (h') was set, and in all cases the
working height will be 1 m.
7
5
Source: https://www.elektro4000.de/
Billets warehouse:
Luminaire model: TRILUX 7650 G2 B LED10000-830 ET
Luminous flux: 9200 lumens
Warehouse of supplies:
Closed environment
Luminaire model: TRILUX 7650 G2 B LED10000-830 ET
Luminous flux: 9200 lumens
Semi-open environment
Luminaire model: TRILUX 7650 G2 B LED10000-830 ET
Luminous flux: 9200 lumens
1) Once the type of luminaire to be used was identified, the number and distance
of luminaires for each warehouse was calculated (See Annex 16).
Variables used:
For the warehouse assistant: work clothes, underwear, thick socks, safety
shoes, safety vest, short sleeve polo shirt.
For the forklift operator: work clothes, underwear, thick socks, safety shoes,
safety vest, short sleeve polo shirt.
For the warehouse supervisor: safety shoes, thick socks, vest, light long-
sleeved shirt, jeans.
In the application the previously mentioned data are entered and the final result
is obtained.
Figure 43 Results obtained from the application "Global and local thermal well-being".
7
7
Source: Own elaboration
Results obtained:
- PMV: -1.25
- PPD:38%.
- Slight sensation of cold.
- PMV: -1.007
- PPD: 29%.
- Slight sensation of cold.
- PMV: -2.45
- PPD: 92%.
- There is a considerable feeling of cold.
7.5.1.4. Mechanical environment-Vibrations
Mechanical environment:
Daily work situations were assumed by the personnel inside the warehouses,
where ergonomic evaluations were applied, such as the NIOSH and RULA
methods.
a) NIOSH Method
7
8
The NIOSH method allows the evaluation of tasks involving the lifting of loads,
providing a result of the maximum recommended weight that it is possible to lift,
under the conditions of the workplace, to avoid possible back injuries, such as
low back pain (Ruiz, 2011).
Application:
During the workday in the warehouse, the warehouse assistant was observed
placing boxes on the second and third levels of a shelf from a hand pallet truck
on which a UNE-EN 1398-1 pallet was placed. The hand pallet truck has a
height of 85 mm, and the pallet has a height of 122 mm. The second level of the
rack is at 1008.5 mm and the third level is at 1858.5 mm; the number of boxes
placed on level 2 are 5 boxes without handles weighing 30 kg, and the number
of boxes placed on level 3 are 6 boxes weighing 25 kg each; taking 25 minutes
and 40 minutes respectively. The depth of the shelf is 400 mm, but it has to
leave 50 mm free from the bottom. Finally, it is observed that the worker is 200
mm away from the pallet truck when picking up the boxes.
In general, the corrective measures of the task depend on the situation, they can
be (Canosa, 1998):
If HM < 1:
To enclose the load to the worker by eliminating horizontal bars or reducing the
size of the object.
Lifting close to the ground should be avoided and, if this is not possible, the
object should fit easily between the legs.
If VM < 1
Raise or lower the origin or destination of the survey.
Avoid lifting close to the ground and above the shoulders.
If DM < 1
Reduce the vertical distance.
If AM < 1
Position the origin and destination of the lift in such a way as to reduce the angle
of rotation or in a way that forces the worker to move the feet and take steps
instead of turning the body.
7
9
If FM < 1
Reduce frequency rate
Reduce lifting time
Provide longer recovery periods
If CM < 1
Improve object grip by providing optimal containers with handles or indentations.
In our case, and with the result of the calculations (See Annex 17), the working
conditions must be modified to prevent workers from suffering any injury.
The method consists of giving scores for the upper and lower extremities
according to the characteristics of the movements performed during the activity.
These scores allow obtaining values and thus determining the final score (Diego,
2015). (See Annex 18)
The final value obtained is compared with standardized values to determine
whether the task is correct or needs changes (Diego, 2015).
Application 1:
8
0
he is seated and well supported in the chair. The movement of the arms is
between 20 and 45 degrees. When working, it performs a wrist movement
between 0 and 15 degrees, and occasionally performs a mid-range twist. The
grips of stationery are static and the weight does not exceed 2 kg.
According to the values obtained in Annex 19, a final score is obtained using the
global value of A and B: 4, and changes may be required in the task; it is
advisable to study this further.
Application 2:
Performing the analysis developed in Annex 19, a final score is obtained using
the global value of A and B: 7, requiring urgent changes in the task.
c) Vibrations
Regarding vibrations, it was identified that the place where the workers could
suffer some inconvenience was while they were using the forklift.
The forklift used for the billet and finished product warehouse has a pneumatic
suspension seat, which protects the operators from the vibrations of the
machine. This characteristic is also met by the electric forklift in the supply
warehouse.
8
2
m2
, the rest being destined for the temporary storage of the final product, in
addition to the space necessary for the maneuvers of the forklifts for its transfer
to the finished product warehouse.
Figure 44 shows the layout of the finished product packaging area.
8
3
Figures 19 and 20 show the finished product handling area in a 3D model, where
the planned layout can be better distinguished.
8
4
of steel, cooling can be forced with water (inside the heat treatment booth) or
at the outlet, by means of fans located at the bottom of the rolls and cooling
table.
Once the product is at room temperature, quality control personnel will
proceed to perform a hardness test (Shore or Brinell), in order to guarantee
the characteristics specified in the technical data sheet. If the product meets
the required quality, the set of bars is approved for transport to the final
product warehouse. The transportation of this environment to the warehouse
will be carried out by the finished product warehouse personnel with their
respective forklifts. In this case, the gantry cranes will facilitate that the
arrangement of the set of bars or plates is adequate for the transport with the
forklifts.
In the case of the strapping machine, it must satisfy the capacity of the
calculated line; because of this there are three types of machines, the first is
a purely manual machine, where the total participation of 3 people is
necessary, the second is a semi-automatic machine, where two people are
needed, and the third is an automatic, where only one operator is
needed.The first is a purely manual machine, where the total participation of
3 people is necessary, the second is a semi-automatic machine, where two
people are needed, and the third is an automatic machine, where only one
operator is needed.
Due to the dimensions of the different types of products to be produced, it
was necessary to select which machine was the most adequate for the
process, this does not necessarily have to be the cheapest or the most
expensive, a series of criteria must be taken into account, these being the
following:
8
5
- Quality and safety: The quality of the strapping is evaluated, whether
in terms of cutting, tension and type of finish, as well as the degree of
safety for the operators.
Based on these criteria developed in Annex 21, it was concluded that the
best option is the automatic strapping machine, since it is easier to modify the
degree of production as required, in terms of quality and safety for the
operator.
Although not the cheapest option, the cost of installation is offset by the cost
of production and operation. Table 19 summarizes the criteria.
Production capacity 15 3 45 4 60 4 60
Level of automation 12 0 0 3 36 4 48
Operator safety 10 3 30 4 40 5 50
Voltage quality 8 2 16 4 32 4 32
Cutting quality 6 2 12 3 18 4 24
Investment 5 2 10 2 10 2 10
- Only bars and/or plates that meet quality control approval will be sent to the
finished product warehouse.
- Only the bridge crane will move the set of blocks to their temporary location
for subsequent transport; at no time will the forklift approach the galloping
table.
- When the quality control personnel are present in the area, the overhead
crane will be stopped until it is removed from the area.
8
6
- Only personnel trained, certified and authorized by the company may operate
cranes and/or forklifts.
- The operator must know the maximum load capacity of the crane or forklift
and not lift weights greater than those allowed with the equipment.
- Only trained and authorized employees may give signals to crane operators.
The crane operator shall follow the instructions of only one person except for
the stop sign.
- All cranes must be equipped with the following safety devices: emergency
switch (limit switch), running siren when the bridge is in motion, braking
systems for automatic stop, distance limit sensor, limit stops and fire
extinguisher.
- When the forklift and overhead crane are in motion, they should turn on their
circulator and emit a characteristic warning sound.
- All storage must take place in authorized locations. Unserviceable materials
should be removed from the workplace. All reusable material should be
deposited in a sorted manner in the corresponding warehouse or container;
discarded material should be disposed of.
The process starts with the exit of the different products, either plates or bars,
from the heat treatment station, once they leave it, depending on the type of
steel, it is cooled with water in a controlled manner, then the bars and plates are
transported by the rollers to the cooling table, here they undergo a second
cooling, this can be forced or natural.
When the final product has a temperature below 35° C, a quality control worker
will enter to take a hardness sample, if it meets the characteristics of the desired
product, the respective strapping is approved, therefore, the set is transported to
the strapping machine, which must contain the amount of straps required for the
process. Then a final inspection of the set is made, to finally place the
representative label. In case the adequate hardness is not met, a second heat
treatment will be carried out in order to guarantee the quality of the product.
8
7
Source: Own elaboration
8
8
Figure 48 WTP of finished product handling unit
Summary
Diagram 1 n® Sheet 1
Activity Current Proposed Savings
Date of completion: 23/11/2018 Operation o 7 0
Ac
Process: Brewing Transportation 6 0
Type of Diagram Material ( X ) Operator ( ) Inspection □ 2 0
Product ( ) Machine ( ) Delay D 2 0
Storage V 0 0
Method Actual ( ) Proposed (X) Distance (meters) 40.5 0
Location: ALAC Plant Time (minutes) 0 0
Total 40.5 07 6 1 2 2 □
8
9
8.5. Description of the assigned product packaging
For the preparation of the CRC100 - C300 product packaging, which consists of a hot
work steel in a 100 mm diameter x 2000 mm long circular bar presentation, Peruvian
Technical Standard No. 341.147 was taken into consideration, which refers to the
use of steel strapping in large dimension articles.
For the elaboration of the product package, steel will be used in a strip or strap
presentation with the following characteristics:
. https://encrypted-tbn0.gstatic.com/Source:https://encrypted-tbn0.gstatic.com/
Additionally, square wooden blocks will also be used to separate each row of
bars, separated by blocks, depending on the type of product. The use of wood is
due to the following characteristics:
km/m3
- It has a density of 400-650 , which is related to a high mechanical
resistance.
- It has resistance to bending (heat, humidity and pressure).
9
0
Resists the action of time
Square section wood used for separation of packed steel block. Source:
https://ferreteriavidri.com/
The use of cardboard is optional; for other cases, such as steel plates, it is used
to protect the surface from some type of impact, in the case of CRC100 C300
steel, it could be used to protect the faces from possible physical shocks.
To form the set of CRC100 C300 steel bars, the density of the steel type was
kg/m3
taken into consideration, which has a value of 7750 . The volume of each
circular bar amounts to 0.0157 kg/m3. Obtaining a weight per bar of 122 kg.
Annex 22 shows that the tensile strength of the metal band is 2500 kg, therefore,
performing the calculations with a safety factor of 3.5, it was considered
necessary to use three lines along a block of fifteen bars, as shown in Figure 51.
Figure 51 CRC100 C300 circular bar block held in place by 32mm steel strapping
For the elaboration of the sign, it was determined that one sign will be placed on
the set of bars, which will be glued on one of the faces of the lateral section. Law
29571 and Law 28405, which establish the instructions for labeling merchandise,
were consulted for its preparation.
9
1
In addition, a set of color series was established to identify the different types of
steel produced by the company, both in the warehouses and in transportation.
This was done based on the composition of each type of steel and the use it will
serve. Figure 52 shows how the different types of steel were classified and it
was determined that the corresponding color for the CRC100 C300 bar will be
yellow and red.
IN
L
ALAC
IDENTIFICATION 0 E STEELS BY COLOR
Os==
Blue - Yellow - Blue FAST STEELS
Q.
STEELS WORK IN
Yellow -Red
HOT -Etnadn
Q
STEELS WORK IN
Orange - Silver
HOT -Fup
a
STEELS WORK IN
Yellow - White
FROO-Veiea
STEELS WORK IN
Yellow - Red - White
COOL-Vatncez
STEELS COLD WORKING
Red -Black #= Fe*= Fe Harm
o
STEELS COLD WORKING-
Yellow - Black
Igacn
9
2
As a final result, the following label is obtained:
Date 23-07-2019
The set of round bar blocks, together with the corresponding labels, would look
as follows:
Set of blocks of CRC100 C 300 steel round bars stacked 4x5.- Source: Own elaboration
9
3
Product development will be based on a design methodology.
The methodology used as a reference for product development is DFSS (Design for
Six Sigma). For the development of the product, an analysis will be carried out in
four phases, as shown in the table below.
a) Draft product
ALAC is interested in expanding its sales market based on growth in the steel
sector. It plans to sell circular bars, rectangular bars and industrial steel plates.
The company seeks to transfer its position in the construction steel market to
the industrial steel market.
b) Identification of needs
Consumers are industrial companies that use steel for the manufacture of hot
working tools (lathe and milling cutters), for the manufacture of dies for the
extraction of aluminum profiles, die-casting tools.
Market needs
9
4
Once the type of consumer has been identified, the CTS (Critical to satisfaction)
will be established to obtain and optimize better designs.
A survey was made to people related to the steel industry, the questions asked
were: What do you consider when acquiring industrial steel? (2pts), what is the
second thing you considered when purchasing industrial steel? (1pt). The
survey was conducted among 20 people.
The graph shows that for the industrial consumer the most important thing is
compliance with international standards and an attractive cost. The study will
address technical capabilities.
9
5