TUGAS TOPIK 8

KERIPIKU
KEKUASAAN, KEWENANGAN, TANGGUNG JAWAB DAN DELEGASI
9.1 Management Hirearchy

The management hierarchy will be topped by owner and assisted by general manager

who is also assisted by assistant manager, owner will be determined the strategic movement

while general manager will make sure that the business run’s toward owner’s favor.
 OWNER

Dimension : Production,
Marketing and Sales,
Finance, HR

Create & control Set up,maintain Determine,control Identify,maintain,

Marketing plan & control good & services control & enhances HR
strategy financial activity process to offered needs & performance

GENERAL MANAGER

Production, Marketing and

Sales, Finance, HR

Running a Review Control Control employee

marketing plan financial inventory, working condition
& give input to performance service quality, and performance
owner data measured distribution,etc

HEAD OF SECTION
Production, Marketing
and Sales, Finance, HR

Production Marketing and Sales Finance HR

Production Operator Shopkeeper Cashier HR Staff

monitor, operate and maintain stock, Manage customer manage employee

maintain production serve customers in financial recruitment,
equipment and ensure a friendly manner, transactions, process training,
production runs and manage payments, and administration, and
smoothly and payment provide friendly handle the
according to set transactions customer service. company's human
quality and safety accurately and resource policies
standards. efficiently. and procedures.
 Diagram 4.3 Management Hierarchy

9.2 Job Identification

To identify job identification, company should has the list of job description to make

employees understand the job. Here is the list of job identification :

1.Owner

Table 4.7 Owner Job Identification

Position : OWNER
Position Code OWN 01
Job Description  Guide General Manager
 Controlling General Manager
 Setting Vision and mission Arcobaleno
 Recruitment Decision
 Evaluating Overall Arcobaleno Performance
Job Specification  Minimum 22 years Old
 Have Capability in Planning and Decision
Making
 Good Communication Skill
 Have Ability to lead
 Have a good vision
 Optimistic
 Able to operate Windows
 Committed to Job
 Creative
 No Health Problem or Mental Problem
 S1 Degree
2. General Manager

Table 4.8 General Manager Job Identification

Position : General Manager
Position Code GM 01
Job Description  Planning Business Strategy for Arcobaleno
 Create goals & target with owner
 Create Networking for Arcobaleno
 Create Employee’s Spirit by appraising and
controlling them to keep them motivated
 Control café condition
 Analyzed weakness of Arcobaleno and resolved
it with strategy.
 Give Job to Assistant Manager
 Control Money / Cashflow
Job Specification  Minimum 22 years Old
 Have Capability in Planning and Decision
Making
 Good Communication Skill
 Able to operate Windows
 Committed to Job
 Creative
 No Health Proble or Mental Problem
 S1 Degree
 Able to work full time
 3. Head Of Section

Table 4.9 Head Of Section Job Identification

Position : Head Of Section

Position Code HOS 01
Job Description  Supervise and manage team members in the
section, including task assignment, performance
monitoring, and employee development.
 Plan short-term and long-term strategies and
objectives for the section he/she leads, in line
with the general objectives of the company.
 Monitor and manage all daily operations related
to the section, ensuring that processes and
activities run smoothly.
4.  Coordinate with section heads or managers
from related departments to ensure smooth
Production working across departments.
 Make strategic decisions related to the
Operator
department he/she leads, such as spending
decisions, project planning, or internal policies.
 Delivering periodic reports to senior
management on the performance of his/her
section and providing evaluations related to the
achievement of goals and objectives.
 Develop development and training programs to
enhance team skills and ensure that employees
have the necessary knowledge to complete their
tasks.
 Handle complex issues or conflicts that may
arise within the section, seeking effective
solutions to ensure smooth operational
processes.
 Conduct regular performance evaluations to
ensure that set targets are achieved, and provide
constructive feedback to team members.
 Involved in the creation of internal policies and
procedures applicable to the section he/she
leads, and ensures the implementation of
policies in accordance with company standards.
Job Specification  Minimum 22 years Old
 Able to operate Windows
 Able to operate Excels
 Understand Finance
 Committed to Job
 No Health Problem or Mental Problem
 S1 Degree
 Able to work full time
Table 4.10 Production Operator Job Identification
Position : Production Operator
Position Code PO 01
Job Description  Operate and monitor production equipment,
including machines and other production tools,
carefully and according to established
procedures.
 Ensure the quality of products produced by
checking periodically in accordance with
specified quality standards.
 Maintain cleanliness and safety in the
production area, including equipment
maintenance and proper use of personal
protective equipment.
 Record and report production data, including
production quantity, production time, and other
relevant information.
 Perform preventive maintenance and simple
repairs on production equipment to ensure
smooth operations.
 Follow standard operating procedures (SOPs)
set by the company to ensure consistency in
product quality and safety.
 Work closely with the production team and
other supervisors to achieve daily production
targets and resolve issues that may arise during
the production process.
 Participate in training and skill development to
improve knowledge of the production process
and latest equipment.
 Ensure compliance with safety regulations and
policies, and report any safety incidents or
accidents immediately to superiors.
Job Specification  Setidaknya lulusan SMA atau sertifikat pendidikan
kejuruan terkait.
 Pengalaman kerja di industri manufaktur atau
produksi akan menjadi keuntungan.
 Memiliki pemahaman tentang operasi mesin
produksi dan peralatan terkait.
 Kemampuan memahami instruksi teknis dan
mengikuti prosedur kerja dengan teliti.
 Kemampuan untuk bekerja di bawah tekanan dan
menjaga fokus selama jadwal produksi yang sibuk.
 Kemampuan fisik yang cukup untuk bekerja dalam
5. Shopkeeper

Table 4.11 Shopkeeper Job Identification

 Position : Shopkeeper

Position Code SK 1, SK 2

Job Description  Job description for a Shopkeeper typically

includes the following responsibilities:

 Greeting customers, providing assistance, and
ensuring a positive shopping experience.
 Monitoring and managing inventory levels,
restocking products, and placing orders with
suppliers as needed.
 Arranging products in an appealing and
organized manner to attract customers and
promote sales.
 Managing cash registers, processing
transactions, and handling cash and card
payments accurately.
 Ensuring the cleanliness and tidiness of the
store, including arranging displays and
6.
HR performing regular cleaning tasks.
Staff  Maintaining a comprehensive understanding of
the products sold in the store to assist customers
with inquiries and purchases.
 Implementing sales strategies and promoting
special offers or discounts to drive sales and
increase customer satisfaction.
 Keeping track of sales, inventory, and customer
feedback, and providing regular reports to the
store manager or relevant authorities.
 Supervising and coordinating the activities of
other staff members, including assigning tasks
and providing guidance as needed.
 Ensuring compliance with all relevant
regulations, including those related to safety,
security, and legal requirements within the
retail environment.
Job Specification  High school diploma or equivalent; a degree in
business or related field is a plus.
 Proven experience in retail or customer service,
preferably in a similar role.
 Excellent communication and interpersonal skills.
 Strong organizational and multitasking abilities.
 Table 4.12 HR Staff Job Identification

Position : HR Staff
Position Code ST 1
Job Description  Carry out the recruitment process starting from
publishing job vacancies, screening candidates,
to conducting initial interviews.
 Manage and maintain employee database,
including personal information, attendance, and
performance records.
 Organizing employee training and development
programs in accordance with company needs.
Manage employee administration, such as
licensing, insurance, and employment contract
changes.
 Provide support in handling employee issues
and enforcing company policies.
 Assist in the development of human resource
policies and ensure their consistent application.
 Handle HR administrative tasks, including
report generation, filing, and document
maintenance.
Job Specification  Bachelor's degree in Human Resources,
Psychology, or related field.
 At least 2 years of working experience in HR
department or related field.
 Have a strong understanding of labor
regulations and HR procedures.
 Good communication skills and ability to
resolve conflicts.
 Good organizational skills and ability to work
effectively under pressure.
 Understand and can use HR software and MS
Office well.
 Good English language skills, both oral and
written.
 7. Chasier
Table 4.13 Chasier Job Identification

Position : Chasier
Position Code CS 01
Job Description  Calculating bills
 Collecting bills
 Record sales per day

  Gives sales report to assistant manager

Job Specification  Minimum 21 years Old
 Have a good and clean look
 No criminal record
 Able to operate computer and register machine
 Able to count

Payroll

There are 7 employees that should be hire by the owner and to pay all of the

employees based on their position, besides the salary would be given in every first

date of the month.

Table 4.14 Payroll

Position Amount Pay Total

GM 1 Rp.3.500.000,- Rp.3.500.000,-

Head Of Section 1 Rp.2.750.000,- Rp.2.750.000,-

Production Operator 1 Rp. 2.000.000,- Rp. 2.000.000,-

Shopkeeper 2 Rp.2.000.000,- Rp.4.000.000,-

HR Staff 1 Rp.2.000.000,- Rp.2.000.000,-

Chasier 1 Rp.2.000.000,- Rp.2.000.000,-

TOTAL PAYROLL Rp.18.250.000,-