Bhavika PROFESSIONAL EXPERIENCE

Hexaware Technologies,

Mishra Chat and email Executive/ Business Development Excutive

May 2019 – December 2021 | Navi Mumbai, India
Managing emails and chats to handle customer service and
Insides sales lead
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technical difficulties.
Creating email drafts in accordance with client requests and
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demands
Adding support to the sales funnel and developing
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relationships with current clients

distributing advertisements, contracts, presentations, and
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details by email

Tata Consultancy Services, Lead Generation manager

April 2022 – May 2023 | Mumbai, India
Managing cloud-based ERP and SAAS, generating leads via
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cold calling and email campaigns.

Giving clients ads and demos in addition to exchanging
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bhavikamishra02@gmail.com contracts with them.

9324894958 Had experience handling several Geographic's, including UAE,
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UK, and Kenya.

Balaji kalash Panvel Navi Responding via email to customer demands and ERP solution
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Mumbai 410206 inquiries

8th February 2022 Altruist Technologies, Insides sales Lead
https://www.linkedin.com/in/bhavika- May 2023 – present | Mumbai, India
mishra-2919a1209/ Manage daily conversations with current clients via email and
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give them improved help for their inquiries on our BPO

services.
PROFILE setting up meetings and describing our services through links
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and customized emails

Professional Business Development Sending emails to clients on a regular basis to check in on
with experience of Responding to
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them and share updates on Provided Services.

customer queries in a timely and
accurate way, via phone, email or
chat. Identify customer needs and EDUCATION
help customers use specific features.
Bachelor of Management studies, University of mumbai
Follow up with customers to ensure
June 2019 – March 2022 | Mumbai, India
their technical error has been
resolve, sharing contract via mail HSC, Bharati Vidyapeeth school
and drafting personalize email as June 2017 – March 2019 | Mumbai, India
per customers needs.
ssc, MNR school of excellence
June 2006 – March 2017 | Mumbai, India

SKILLS
email drafting
ERP implementation
Customer Support
Excel
Lead Generation