NAME: ………………………………….

…………………BRANCH……………………………ROLL NO:…………………

MAR BASELIOS INSTITUTE OF TECHNOLOGY AND SCIENCE (MBITS)

FIRST SEMESTER B.TECH DEGREE, INTERNAL TEST – II, JAN 2023
HUN 101: LIFE SKILLS
(S1 CSE A)
Time: 2 hours Max. Marks: 50

PART –A
(Answer all questions, each question carries 5 marks. 5 x 5 = 25 marks)

Q.No. Questions Marks CO BL

Construct the leadership grid with a neat sketch and explain
1 5 CO6 L6
Describe VUCA leadership.
2 5 CO6 L2
Which are the different stages of group formation? Explain them briefly
3 5 CO5 L3
Differentiate between a team and a group.
4 5 CO5 L2
Describe the Six thinking hats method of problem-solving
5 5 CO4 L2

PART – B
Read carefully the following case and answer all questions {total 25 marks}

Ms Laura is the associate director of a non-profit agency that provides assistance to children and
families. She is the head of a department that focuses on evaluating the skill-building programs
the agency provides to families. She reports directly to the agency leadership. As a whole, the
agency has been cautious in recruiting this year because of increased competition for federal
grant funding. However, they have also suffered high staff turnover(resignations). Two directors,
three key research staff, and one staff person from the finance department have left.

Laura has a demanding schedule that requires frequent travel; however, she supervises two
managers who in turn are responsible for five staff members each. Both managers have been
appointed within the last six months.

Manager 1: Ms. Kelly has a specific background in research. She manages staff who provide
research support to another department that delivers behavioral health services to youth. Kelly
supports her staff and is very organized; however, she often takes a very black-and-white view
of issues. Upper-level leadership values Kelly’s latest research on the therapeutic division’s
services. Kelly is very motivated and driven and expects the same from her staff.

Manager 2: Ms. Linda has a strong background in social science research and evaluation. She
manages staff that work on different projects within the agency. She is known as a problem
solver and is extremely supportive of her staff. She is very organized and has a wealth of
experience in the evaluation of family services. Linda is very capable and can sometimes take on
too much.

1
The managers are sensing that staff are becoming overworked as everyone takes on increased
responsibilities due to high staff turnover(resignations). Staff have also mentioned that Laura’s
"glass half-empty" conversation style leaves them feeling unhappy. In addition, Laura has not
shared budgets with her managers, so they are having difficulty appropriately allocating work to
staff. Laura said she has not received sufficient information from the finance department to
complete the budgets. The finance department said they have sent her all the available
information.

As staff become upset, the managers are becoming frustrated. They feel like they cannot
support their staff or solve problems without key information like the departmental budget

Q.No. Questions Marks CO BL

Does Laura’s department function effectively as a team? If
6 5 CO4 L4
not,what are the shortcomings that are limiting their team
performance?
Demonstrate the use of mind mapping to analyse the above
7 5 CO5 L4
problem.
Identify the areas of conflict in the above case and recommend
8 the steps to resolve them. 5 CO4 L3

What advice would you give Laura on improving her leadership

9 5 CO6 L6
skills and to the managers on improving their management skills?
What kind of Leadership style Laura has? What are the Pros
10 5 CO6 L5
andCons of her leadership traits?

2
Course Outcomes (COs)
C01 Define and Identify different life skills required in personal and professional life
Develop an awareness of the self and apply well-defined techniques to cope with
C02
emotions and stress
Explain the basic mechanics of effective communication and demonstrate these
C03
through presentations.
C04 Take part in group discussions
C05 Use appropriate thinking and problem solving techniques to solve new problems
C06 Understand the basics of teamwork and leadership

Bloom’s Taxonomy Levels(BL) and Definitions

1-Remembering, 2- Understanding, 3- Applying, 4-Analysing, 5-Evaluating, 6-Creating

Marks allocation against Bloom’s Taxonomy Levels (BL) and Course Outcomes

Marks allocation against Blooms taxonomy levels Marks allocation against Course Outcomes (CO)
Q.No.
L1 L2 L3 L4 L5 L6 C01 C02 C03 C04 C05 C06
1 5 5
2 5 5
3 5 5
4 5 5
5 5 5
6 5 5
7 5 5
8 5 5
9 5 5
10 5 3 5
Total 15 10 10 5 10 0 3 0 20 10 20

Prepared by: Verified by: Approved by:

Mr. Bose Joseph Ms. Jiffy Joseph Mr.Eldho Paul

Asst. Professor Asst. Professor Asst. Professor
Subject Group Member DQAC Chairman