Department of Management

Amrita Vishwa Vidyapeetham

Amritapuri
Term I (July – September 2021)

Course Title: Organizational Behaviour-I

Course Code: HR101C
Course Instructor: Anju Kamal
Contact Information: anjukamal@am.amrita.edu
Course link: MS Teams
Office: Online
Office hours: Week days between 5:00 & 6:00 PM
Course description

Organizational Behaviour (OB) investigates the impact that individuals, groups, and structure have on behaviour within
an organization, and it applies that knowledge to make organizations work more effectively. This course introduces major
concepts and tools used in managing self and others. It introduces students to various concepts of managing others and
self.

The course Organizational Behaviour 1 aims to understand the interaction between individuals and resist the
inclination to rely on generalizations provides valid insights into human behaviour. The concepts covered intend to
make the learner have an in depth understanding on - how to predict and understand events; the influence of
values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the
organization. Research in Psychology, Social Psychology, Sociology and Anthropology asserts that attitudes can be
modified under self-awareness and practice. This implies that if a learner chooses they can identify their weaknesses
and learn from Organizational Behaviour 1 how their own personality, attitude, perception, values, motivation
affect others and how others’ personality, attitude, perception, values, motivation affect them and apply those perspectives
to organizational inquiries. Core topics include the basics of employee motivation and performance, personality and
determinants of personality, communication, work perceptions and attitudes, decision-making, learning theories,
emotions, employee involvement and conflict management.

The focus of the course will be to enable the learner appreciate the diversity of human race and understand their own
personality in the context of their future career. Successful completion of the course will empower the students, even
if one does not plan to work in human resources, to be able to improve any process in which people are involved in any
area of the business. The students will be able to possess basic knowledge of the key concepts and theories
relating to organizational behaviour, understand about one’s and others behaviour in organizational settings, think
critically about their own and others behaviours in organizational settings, and thus to act more consciously, apply
relevant theoretical perspectives and concepts in developing an understanding of various internal (organizational) and
external (environmental and cultural) factors that influence human behaviour in organizations.

Course Outcomes
The course aims to impart learning that is required for a student to be a competent business professional and contribute value in any
organization in his/her early career. It is divided into five modules with distinct learning outcomes for each. On completion of this course,
students will be.

1. Able to identify own interpersonal and organizational skills to influence and manage behaviour in the organization systems (Analyze)
2. Able to resolve issues with respect to personal differences on organizational behaviour (Evaluate)
3. Able to predict behaviour in the context of organizational behaviour theories, models and concepts (Create)
4. Able to improve performance of self, through the process of evaluating their own behaviour (Evaluate)
5. Able to develop a desired set of behaviours for a given organizational context (Create)
 Learning outcomes
#
CO1 CO2 CO3 CO4 CO5 Total
Assessments

1 Case analysis & presentation* 5 - - - - 5

2 Case studies with solutions - 5 - - - 5

3 Project: 1 - - 5 - - 5

4 Case study Analysis in groups - - - 5 - 5

5 Mid-Term Exam 10 - - 10 - 20

5 Project: 2 - - - - 10 10

Class preparation &

6 2 2 2 2 2 10
participation

7 End-term exam - 10 10 - 10 30

8 Comprehensive Viva Voce 2 2 2 2 2 10

Total 14 24 24 24 14 100

Course Articulation Matrix

Critical & Effective Written Societal &

Course Course Outcome Ethical
Learning level integrative & Oral Environ. Leadership Assessments
outcomes Statement Reasoning
Thinking Communication Awareness
Able to identify their
own interpersonal and Case analysis & presentation
organizational skills to Class preparation & participation
L4 3 3 1 2 1
CO1 influence and manage
Analyze Mid-term exam
behaviour in the
organization systems Viva Voce

Able to resolve issues Case studies with solutions

with respect to Class preparation & participation
L5 3 2 1 2 0
CO2 personal differences
Evaluate End-term exam
on organizational
behavior Viva Voce
Able to predict Project 1
behavior in the context Class preparation & participation
L6 3 2 0 0 1
CO3 of organizational
Create End-term exam
behavior theories,
models and concepts Viva Voce
Able to improve Case study analysis in groups
performance of self, Class preparation & participation
L5 3 2 1 0 1
CO4 through the process of
Evaluate Mid-term exam
evaluating their own
behavior Viva Voce
Able to develop a Project 2
L6 desired set of
3 2 1 1 1 End-term
CO5
Create behaviours for a given Class preparation & participation
organizational context Viva Voce
(Key: 3 – Imparts knowledge / skills, provides practice & evaluates/ provides feedback; 2 – Imparts knowledge / skills & provides practice; 1 – Imparts
knowledge / skills; 0- Does not address)
Assessment Specification Table

Pedagogy
The pedagogy involves a mix of lectures, classroom discussions, reading materials and organizational
behaviour related videos of real cases. The students shall work both in groups as well as individually for
different evaluation components. The assignments are written individually but case study presentations are
done in groups. The reading materials and the videos shown during the course help to learn the theory and
practical aspects of organizational behaviour and analyzing cases in groups help the student develop their
own perspective towards the concepts of personality, attitude, perception, emotions, values and motivation

Course Requirements

An open and healthy mindset to foster learning. Attendance is mandatory except under certain unavoidable
circumstances. All written assignments and class works for this class should be grammatically and logically
correct. Students are expected to take the examinations and submit assignments as per deadlines. Late
submissions will not be accepted.
 Session Outcome
Session
(At the end of the session, Topic Pre-class preparation Post-Class work
#
the students will be…)
Able to interpret the Introduction to the course Read course plan
0
expectations of the course
MODULE 1 Session
Outcome: At the end of the module the students will be able to identify their own interpersonal and organizational skills to influence and Plan
manage behaviour in the organization systems
Able to distinguish issues Chapter 1 reading Case: Can organizations
1 &2 Diversity in Organizations
related to diversity train diversity?
Able to identify the attitude Chapter 2 read- Read: Self-service kiosks-
and the challenges The Benefaction of from people to robots
3&4 Attitudes and Job Satisfaction
associated with job Baristas
satisfaction
Able to understand about Chapter 2 Read: An Ethical Choice:
their own Emotions and Myth or Science?: “Smile, Should Managers Use
5 Emotions and Moods
Moods and how it effects and the world smiles Emotional Intelligence (EI)
others with you”. Tests?
MODULE 2
Outcome: At the end of the module the students will be able to resolve issues with respect to personal differences on organizational
behaviour
Chapter 5 Ethical Dilemma: From
Able to identify personality
The Big Five Locator personality to values to
6&7 types, the way it is measured, Personality and Values
(To be filled before political
and the factors that shape it
coming to class) ideology in hiring
Chapter 6 Case: Collaboration
Able to deal with individual
Perception and Individual Decision Video: Sheena Iyengars overload
8&9 differences and
Making TED talk on perceptions
organizational constraints
differ
Watch Eye Of the Read: Myth or Science?
Able to evaluate the link
Social perception Beholder video and “All Stereotypes Are
10&11 between perception and
prepare notes for class Negative”.
decision making
discussion
MODULE 3
Outcome: At the end of the module the students will be able to predict behaviour in the context of organizational behaviour theories,
models and concepts
Identify how contemporary Chapter 7 Case: Managing Motivation
12 theories of motivation Motivation Concepts Laziness is contagious in a Difficult Economy
complement one another
Chapter 11: Case : Motivation for
Video - Zappos: leisure
Design specific alternative
Motivation: From Concepts to Motivating employees Project 1- Identify and
13 work arrangements that can
Applications through company culture study a real case of
motivate employees.
alternative work
arrangements
MODULE 4
Outcome: At the end of the module the students will be able to improve performance of self, through the process of evaluating their own
behaviour
Reading: Teaching Case: Building a Coalition
Able to evaluate own learning
14 Learning: Theories and principles Smart People How to
process
Learn
An Ethical Choice: Myth or Science?: “When
Organizational Change Manager and Employee You’re Working Hard,
15&16 Able to manage self
and Stress Management Stress During Sleep Is Optional”
Organizational Change
MODULE 5
Outcome: At the end of the module the students will be able to develop a desired set of behaviours for a given organizational context
Case: Should Women Film: Pygmalion effect
Develop power or influence
17&18 Power and Politics Have More Power? Project 2- Interview an HR
tactics
manager
An Ethical Choice: Using Case: Do men and women
Able to overcome
employees in speak the same
19&20 the potential problems of Communication
organizational Language?
cross-cultural communication
social media strategy
21-23 Presentations
Text Book and Materials

Organizational Behaviour 19th edition by S. P. Robbins, T.A. Judge- Pearson Education, Inc.

Contribution to placements
Learners get a thorough understanding of their personality and motivations which would enable them to choose
their goals and identify the company and job that would be suitable for them. The presentations role plays and
class discussions helps to improve their communication skills which would boost their confidence during
placements. Students learn to practice management techniques and to discuss management issues in a relatively
low risk environment like the classroom. This enhances their leadership skills which companies look fo.