8/16/2023

INTRODUCTION TO OPERATIONS
MANAGEMENT–MBA 2023
Session 1 – Course Overview

Instructor

Professor (Dr.) Anirban Ganguly

Professor in Operations Management,
Jindal Global Business School,
O. P. Jindal Global University,
Sonepat 131001, Haryana
Email: aganguly@jgu.edu.in

Office Hours:
Monday 11:30 AM – 12:30 PM
Wednesday 3:00 PM – 4:00 PM

Office Location:
New Faculty Office Building

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Required Textbook

• Required Textbook:

Operations Management, Author:

William J Stevenson,
13th Edition, ISBN: 9-78-9-35-
532264-7, McGraw-Hill India.

Assignments

Sl. No. Assessment Task Weightage Nature Week of

Assessment

A1 Class Participation 10% Individual Week 1 - 15

A2 Midterm 25% Individual Week 7

Examination

A3 Presentation 15% Group Week 14

A4 End Term 50% Individual During the final
examination week

Class participation (10%)-You are expected to be involved in interaction and taking part in the in-
class discussions. THIS IS NOT EQUIVALENT TO JUST ATTENDING THE
SESSIONS/CLASS.

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Assignments (Cont’d)
Ethical Conduct:
● – All assignments are to be done individually except when mentioned
otherwise.
● – PLEASE REFER TO THE COURSE OUTLINE FOR FURTHER DETAILS
ON ETHICAL CONDUCT

– Submission policy
● – No late submission of Homework (if any) will be accepted.
● – Completed HW should be handed in class on the due date
● – Under special circumstances, HW can be emailed to aganguly@jgu.edu.in

Submission Policy

● – The submission deadline will be followed strictly.

● - Any submission beyond the stipulated deadline will result in a zero credit for
that particular assignment.
● – Late submissions and make-up exams will be facilitated only if there is a
situation of unavoidable emergency (for example, being hospitalized during
the exam, serious illness during the exam or just before the exam, death in
the family, etc.). This requires a written validating document and is solely
based on the discretion of the instructor.
● - If you do not submit an assignment or take an exam, you will receive a zero
for the corresponding submittal.

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Course & Lecture Structure

● Comprehensive lecture slides

● Textbook is REQUIRED to supplement the
lecture slides
● Students are strongly advised to go through
the lecture slides and the readings before
coming to class
● In-class discussions, examples and case
studies – “Think-pair-share”

Importance of Operations Management

● OM Transforms inputs to outputs

○ Inputs are resources such as People,
Material, and Money
○ Outputs are goods and services
● Planning, organizing and
supervising in the contexts of
production, manufacturing or the
provision of services
● Every business entities (and
individuals) are involved in
operational activities – sometime
even without knowing

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Key Takeaways from this course

● Theoretical and practical knowledge regarding management and

operations in businesses
● Understand operational effectiveness as a competitive weapon
● Strategic role of operations for competitiveness and sustainability
● Tools and techniques for planning, control, and continuous
improvement of service delivery processes
● Link between operational effectiveness and competitive advantage in
the service industries
● Understand the basic concept of supply chain and supply chain
management

Let us now go through the course outline

in details…..

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