Tram Monthly Report March 2023

Tram Monthly Report March 2023
Tram Operations and Maintenance

Msheireb Downtown Doha
Monthly Report
March 2023 (Year 5)
Table of Contents Page
Executive Summary………………………………………………………………………………………...3
1 FINANCIAL REPORT ............................................................................................................... 4
1.1 INVOICE PAYMENT STATUS MARCH 2023 ............................................................................. 4
1.2 SPARE PARTS ..................................................................................................................... 5
1.3 ADDITIONAL INFORMATION ................................................................................................... 6
2 PERFORMANCE ASSESSMENT ...................................................................................................... 9
2.1 OVERALL SERVICE MONITORING .......................................................................................... 9
2.1.1 TRAM OPERATION STATISTICS .......................................................................................... 9
2.1.2 KPI REPORTING ............................................................................................................. 9
2.1.3 OTHERS KPI’S .............................................................................................................. 10
2.1.4 OPERATIONS AND MAINTENANCE ................................................................................... 23
2.1.5 HEALTH AND SAFETY .................................................................................................... 23
2.1.6 INCIDENT REPORTING ................................................................................................... 26
2.1.7 DEPOT CONSTRUCTION AND TRAM PROJECT PROGRESS ................................................ 26
2.1.8 AUDIT REPORTS ........................................................................................................... 27
2.1.9 TRAINING OF THE TRAM TEAM ....................................................................................... 28
2.1.10 STAFFING ..................................................................................................................... 28
2.1.11 NON-CONFORMANCE .................................................................................................... 28
3 OPEN ISSUES ............................................................................................................................ 28
3.1 REACTIVE MAINTENANCE ................................................................................................... 28
4 CHANGE M ANAGEMENT ............................................................................................................. 31
5 INNOVATION .............................................................................................................................. 31
6 APRIL 2023 LOOK AHEAD AND UPCOMING ACTIVITIES ................................................................ 32
7 APPENDICES ............................................................................................................................. 32
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Executive Summary
MDD tram transported 37,491 passengers during reporting month, representing an increase of 20.43% in
respect of previous month, compared with March 2022 (22,404 passengers), there was an increase of
67.34%.
Tram passenger service was suspended on thirteen (13) separated occasions for a total of 16:24 hours,
reduction mainly attributed to passenger service suspension instructed by MP for VIP tram tours and
filming sessions.
Starting on March 23rd and until further notice, it has been implemented the Tram passenger service
operating hours for Ramadan, from 18:30 to 24:00, All weekdays same timing.
We are not receiving spare parts from Trams OEM (TIG/m) in a timely manner. There are materials ordered
to TIG/m since January 2021 that are pending to be delivered by them. See section 1.2 Spare Parts.
A log is being kept of observations in relation to the systems that were retrofitted by TIG/m (trams OEM)
during their 2022 technical visit. This log is being communicated to TIG/m and MP when occurrences
happen. See appendix B.
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1 FINANCIAL REPORT
Statement Of Account (SOA) as of March 31st, 2023
Invoice Gross Open

Invoice Date Remark AGING
Number Amount Amount
96956 11/10/2021 7,183.62 7,183.62 Repair Cost of Manzanita Unit Over 364
97924 6/10/2022 241,115.38 241,115.38 May'2022 FM Cost Tram 181-364
98457 10/10/2022 5,724.66 5,724.66 Purchase of Assorted Parts 136-180
98578 11/10/2022 607.75 607.75 Supply of Gas R-410A 11 kgs 136-180
98579 11/10/2022 168.00 168.00 Supply of USB Hub and Pen Drive 136-180
98580 11/10/2022 359.12 359.12 LPG Cost June to September 136-180
98581 11/10/2022 1,149.20 1,149.20 LPG Cost June to September 136-180
98582 11/10/2022 464.10 464.10 LPG Cost June to September 136-180
98583 11/10/2022 1,039.50 1,039.50 Custom Duties for Spare Parts 136-180
98584 11/10/2022 1,297.80 1,297.80 Custom Duties for Spare Parts 136-180
98644 11/10/2022 58,560.30 58,560.30 Additional Billable-Nov'22 136-180
98677 11/30/2022 6,927.39 6,927.39 Assorted Items from TIG/M 91-135
98678 11/30/2022 1,057.16 1,057.16 Shipping Factory to Doha 91-135
98679 11/30/2022 15,209.52 15,209.52 Taxes and duties (Inv#484) 91-135
98680 11/30/2022 9,214.80 9,214.80 Assorted Items from Tig/M 91-135
98706 12/10/2022 5,113.50 5,113.50 FedEx Shipping for 3 Manzanita 91-135
98995 2/10/2023 241,115.38 241,115.38 Jan'2023 FM Cost Tram 31-60
98996 2/10/2023 18,432.45 18,432.45 Supply of 1 new unit Manzanita 31-60
98997 2/10/2023 1,314.95 1,314.95 LPG Cost from October 2022 to 31-60
98998 2/10/2023 525.00 525.00 TMV Transportation to FAHES 31-60
98999 2/10/2023 176.80 176.80 Supply of High Temperature Grease 31-60
99000 2/10/2023 119.70 119.70 Drilling and Threading for the 31-60
99001 2/10/2023 4,266.42 4,266.42 Shipping Cost of 2 Manzanita Unit 31-60
99131 3/10/2023 2,955.75 2,955.75 Lifting Gear Inspection & Certificate Current
99132 3/10/2023 5,716.49 5,716.49 Shipping 3unit repaired Manzanita Current
99133 3/10/2023 9,592.80 9,592.80 FEDEX Duties & Taxes Current
99134 3/10/2023 1,623.30 1,623.30 FEDEX Duties & Taxes Current
99135 3/10/2023 25,620.00 25,620.00 Assorted Supplies from TIG/M Current
99136 3/10/2023 1,134.00 1,134.00 Surface profiling of Kingpin Current
99137 3/10/2023 525.00 525.00 Supply of Hilti Angel Grinder Current
99138 3/10/2023 144.90 144.90 Supply of USB Keyboard and Mouse Current
99139 3/10/2023 241,115.38 241,115.38 Feb'2023 FM Cost Tram Current
99180 3/25/2023 241,115.38 241,115.38 Mar'2023 FM Cost Tram Accruals Current
99181 3/25/2023 18,931.00 18,931.00 Additional Billable for March Current
1,169,616.50
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Received During the reporting Month: 0
Pending: We are not receiving spare parts from Trams OEM in a timely manner. There are materials
ordered to TIG/m since January 2021 that are pending to be delivered by them. See detail in the
following table.
PART/SERIAL Date Ordered Supplier QTY UOM REMARKS

ITEM DESCRIPTION
NO. (M/DD/YYYY)
Smoke & Gas Alarm Exhaust fan 1/20/2021 TIG/m 1 Pc
EMTRAC for Tram 1/20/2021 TIG/m 1 pc
2104-22042 +
Lithium Iron Battery w/Clamper 8/26/2021 TIG/m 2 pcs
2104-42058
Driver Microphone - Microphone & Goose
2/13/2022 TIG/m 3 Pcs
Neck ONLY
Aspirating Smoke Detector 2104-22176 2/13/2022 TIG/m 1 Pc
CCTV Camera Display 2104-22050 2/13/2022 TIG/m 1 Pc
Kingpin dust cover 3/8/2022 TIG/m 6 pcs
Side marker light board 3/8/2022 TIG/m 2 pcs
Out of Service Display 2104-22172 3/8/2022 TIG/m 1 pc
35 Pin MCU connector with cable 3/8/2022 TIG/m 3 pcs
Dow frost HD 5 liters each 3/8/2022 TIG/m 2 pcs
Driver's Seat Shock Absorber 4/27/2022 TIG/m 2 pcs
Lithium-Ion Battery w/Clamper 5/18/2022 TIG/m 8 pcs
Universal Recovery Fill Tank - Cap Only 7/7/2022 TIG/m 10 pcs
Generator Air Filter 2104-00212 7/7/2022 TIG/m 5 pcs
TMV Sweeper Head Rubber Skirt 8/20/2022 TIG/m 2 pcs
Passenger Door Sensitive Edge Sensor 11/22/2022 TIG/m 5 pcs
Passenger Door Control Unit (New Model) 11/22/2022 TIG/m 4 pcs
Supply of 1 new unit Manzanita 11/22/2022 TIG/m 1 pcs
Fuel Regulator 3004-21001 3/30/2023 TIG/m 1 pcs
Vacuum Fuel Lock/Filter 3004-21003 3/30/2023 TIG/m 1 pcs
Regulator 2104-21006 3/30/2023 TIG/m 1 pcs
Vaporizer 3004-21008 3/30/2023 TIG/m 1 pcs
Bolster Bushing Felt Grease seal 2104-22006 3/30/2023 TIG/m 6 pcs
Driver's Door Hinge 2104-22152 3/30/2023 TIG/m 2 pcs
LPG Regulator - Tram Generator 3/30/2023 TIG/m 2 pcs
Rail Skid, Left & Right 3/30/2023 TIG/m 1 pcs
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Components sent to TIG/m for repairing, pending to be returned by TIG/m:

ITEM Date shipped to PART/SERIAL
QTY UOM REMARKS
DESCRIPTION TIG/m for repairing NO.
TIG/m comment (Sept 15th, 2022): “While we
have every intention of repairing and returning
your spare generator, we are currently delayed
Generator Unit June 22, 2020 1 Set
in that effort by supply chain problems
exacerbated by the fact that this is an outdated
model”.
TIG/m comment (Sept 15th, 2022): “The NVR is
Network Video
May 18, 2022 1 Set being repaired. It is also an outdated model and
Recorder (NVR)
is taking longer than expected.”
TIG/m comment (Sept 15th, 2022): “The motor
M2064030-1- in for repair (which will be your spare motor) is
Traction Motors June 20, 2022 08/10-1 1 Pc awaiting testing on a new external thermistor
design. Testing will have to wait until our return
from Doha. “
Assets
No significant changes during the reporting Month.
 Hazard log and hazard statistics report submitted weekly.

 Trams and TMV status daily report submitted.
 Pre-emption system status report submitted weekly.
 Tram operations roster submission weekly.
 Submitted copies of tram operation documentation weekly.
 MDD Tram operation MP & SNC weekly meetings are being held, MOM are submitted to MP.
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 On March 03rd, SNC tram team performed practical exercise of tram towed by another tram
inside the tram depot, this as part of the preparation for drill to be conducted on the same
matter. The date of the drill pending to be confirmed by MOI.
 On March 06th, SNC tram staff participated of three VIP Tram Tours, for KSA Delegation VIP visit,
Saudi Chamber and Saudi Minister of Municipality and Delegates.
 On March 08th, SNC tram staff participated of VIP Tram Tours for Earthna Summit.
 On March 09th, SNC tram staff participated of VIP Tram Tours for Earthna Summit.
 On March 13th, SNC tram staff participated of VIP Tram Tours for Smart -Score.
 On March 19th, SNC tram staff participated of VIP Tram Tours.
 On March 28th, 29th and 30th Tram #2 was branded with a new design. See following picture.
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 On March 30th, SNC tram staff participated of tram filming session for Garangao video.
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2 Performance Assessment
Indicator Measure Target Remarks

Monthly,
RELIABILITY Performance
99.29% >98.9% See # 1) in the section Tram operation
(Completed loops / Planned loops)
statistics.
Preventive Maintenance Performance
100% 95% Monthly
(PM completed / PM planned)
Fleet Availability
97.85% >66.0% Monthly
(Trams available for service / total trams in the fleet)
Monthly Report on Transportation

Parameters and Performance / KPI’s: Passing
Measure Benchmark Weightage Remarks
Performance Indicators
Ridership 37491 1 10 Monthly
Monthly,
Number of trams operated / Number of trams
100% >98.9% 15 see 14) in following
planned
section
Monthly,
LPG Consumption/Cylinder Monthly 4 <12 5 See 21) in following
section
Complaint’s rate 0 <2 5 Monthly
Accident Frequency Rate Monthly, see 2) in
0 <2 5
following section
Notifiable Incidents Occurrences
0 <3 10 Monthly
(MOTC definition)
Number and extent of service Monthly, see 18) in
2 <3 10
Interruption (VIP tours excluded) following section
Monthly look-ahead budget projection and
1 1 5 Monthly
forecast.
Compliance with local Authority operational
requirement including obtaining the annual
1 1 10 Annually
licensing and permits, annually & MOTC
monthly reports
Attend Periodic Meetings with Client 4 1 5 Weekly
Monthly Commercial and technical report on
operation and maintenance submitted
1 1 5 Monthly
monthly, and annual report before February
15th
Number of Default or delays on the
0 <2 5 Monthly
communication at the kiosks and on board
Variation observed on the tram system
0 <2 10 Monthly
(driving rules, Sops, protocols)
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Monthly report on Transportation Passing

parameters and performance/KPIs: Measure Benchmark Remarks
Number of kilometres travelled by passenger
trams 3825.70 1 Monthly
Number of drugs and alcohol testing Monthly, see 1) in following

187 >6
section
Number of health/medical Annually, see 4) in following
assessments conducted 2 >12
section
Lost time injury frequency rate 0 <3 Monthly
Monthly, see 10) in following
SMS audit conducted 369 >100
section
Number of service replacements by bus/taxi 0 <3 Monthly
Tram operation statistics (Details):

nt−nf 2385−17
1) Trams Reliability Performance. SRt = nt
× 100 = SRt = 2385
× 100 = 99.29%
Trams Reliability Performance

No. of No. of
Scheduled Actual No. incomplete
Date trips of trips Trips in Remarks
in period of completed period of
time (nt) time (nf)
1-Mar-2023 96 96 0
2-Mar-2023 96 96 0
58 Loops: passenger service, (-) 1 Loop: late
arrival of security at the time of tram exit, (-) 4
3-Mar-2023 64 58 *6 Loops: as instructed by Turgay, to operate only
one tram for passenger service due to heavy
traffic, (-) 1 Loop: due to heavy traffic
4-Mar-2023 96 96 0
5-Mar-2023 96 96 0
72 Loops: passenger service, (+) 2 Loop: without
passenger preparation for VIP tour, (+) 2 loops:
Tour with VIP KSA Delegation & Saudi Chamber
and Saudi Minister of Municipality and
6-Mar-2023 96 76 *20 Delegates, (-) 19 loops: waiting time for KSA
Delegation & Saudi Chamber and Saudi Minister
of Municipality and Delegates, (-) 1 loop: due to
longer time for trams to complete loop due to
stations are crowded with potential passengers
84 Loops: passenger service, (-) 12 loops: Work
in progress at Al Kahraba St. for replacing the
7-Mar-2023 96 84 *12
banners of FIFA World Cup design for a new
design
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No. of No. of
time (nt) time (nf)
72 Loops: passenger service, (+) 1 loop: MDD
Tour for Earthna Summit tour, (-) 12 loops:
waiting time for MDD Tour for Earthna Summit,
*14
(-) 1 loop: late arrival of security, (-) 1 loop: due
8-Mar-2023 96 73
to longer time for trams to complete loop due to
stations are crowded with potential passengers
(-) 9 loops: Tram 1 technical issue (all DAMS
9
buttons were not resetting DAMS)
82 Loops: passenger service, (+) 1 loop: MDD
Tour for Earthna Summit, (-) 11 loops: waiting
time for MDD Tour for Earthna Summit, (-) 2
9-Mar-2023 96 83 *13
loops: longer time for trams to complete loop
due to stations are crowded with potential
passengers
63 Loops: passenger service, (-) 1 loop: due to
10-Mar-2023 64 63 1
RHS door malfunction for Tram 1
11-Mar-2023 96 96 0
12-Mar-2023 96 96 0
83 Loops: passenger service, (+) 1 loop: Smart -
Score VIP Tram Tour, (-) 4 loops: due to raining
conditions, Tram 2 returned to depot for the
preparation of VIP tour and Tram 3 (open
13-Mar-2023 96 84 *12
configuration) not possible to be use when
raining, (-) 1 loop: Smart -Score VIP Tram Tour, (-
) 7 loops: operating only one tram due to raining
conditions
14-Mar-2023 96 96 0
53 Loops: passenger service, (-) 1 loop: late
arrival of security to board the tram at the time
15-Mar-2023 96 53 *43
of Tram 2 exit, (-) 42 loops: due to filming
session at Al Kahraba street
95 Loops: passenger service, (-) 1 loop: under
16-Mar-2023 96 95 1
voltage issue for Tram 3
62 Loops: passenger service, (-) 2 loops: due to
17-Mar-2023 64 62 2
RHS door malfunction for Tram 2
18-Mar-2023 96 96 0
94 Loops: passenger service, (+) 1 loop: VIP tour,
19-Mar-2023 96 95 1
(-) 1 loop due to SID 1 not working for Tram 3
95 Loops: passenger service, (-) 1 loop: due to
20-Mar-2023 96 95 1
SID 1 not working for Tram 3
94 Loops: passenger service, (-) 2 loops: Fire Drill
21-Mar-2023 96 94 *2
at Q03 building
22-Mar-2023 96 96 0
23-Mar-2023 41 41 0
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No. of No. of
time (nt) time (nf)
24-Mar-2023 41 41 0
25-Mar-2023 41 41 0
26-Mar-2023 41 41 0
27-Mar-2023 41 41 0
28-Mar-2023 41 41 0
29-Mar-2023 41 41 0
34 Loops: passenger service, (-) 5 loops: Filming
*5
session at Station 1
30-Mar-2023 41 34 (-) 2 loops: Tram #1 PA microphone not working,
2 Tram #3 SID #1 not working, and Tram #2 being
used for filming session
31-Mar-2023 41 41 0
2385 2241 17
*: not considered in indicator calculation.
Monthly numbers for MOTC Reporting:
1) The number of drug and alcohol tests conducted by the railway operator and/or by its service
provider/s.
187 assessments completed during reporting month. All assessed individuals found fit for work.
As a precaution for Covid, breathalyzer device will not be use in the MDDTTS.
2) Accident frequency rate:
0 accident since we have completed 61323 loops from December 30th, 2019, to March 31st, 2023.
0 accident since we have started the trial runs for 62993 loops completed.
3) Lost Time Injury Frequency Rate:
0 lost Time Injury rate.
4) The number of health/medical assessments conducted including the number of rail safety workers who
have undergone health/medical assessments.
Number of health/medical assessments conducted in March 2023: 2
5) The length, in kilometres, of track over which the certificate holder has effective management and
control.
Stage 2 Tracks is for passenger service alignment: 1709.4 meters

The depot is 121.5 meters
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The siding track is 54 meters.

The short line is 244 meters.
Total: 2.128 kilometres
6) The number of kilometres travelled by passenger trams.
Km: from Dec 30th, 2019, to March 31st, 2023: 104801 kilometres.
7) The number of journeys (estimated and actual) made by passengers on trams:

a. Actual number of journeys during reporting month: 37491
8) The number of employees of the railway operator and its service providers engaged in provision of
railway services.
MP Railway operator employees: 3

SNC Railway service provider employees (not included Head Office service support): 18
9) The number of rolling stock, with details of type of rolling stock, available for railway operations: 3
10) Any SMS audit reports (if audit conducted within the reporting months).
We have generated in March 2023, 369 Tram audits.
11) List of notifiable occurrences that occurred in the reporting period (Category A. B & C).
Category A: None
Category B: None
Category C: None
12) Investigation reports: - if an investigation report has already been provided then a report reference
number must be provided along with the information from sub-item 11 above.
No investigations were carried out this reporting period.
13) List and details of improvement/prohibition notices issued by either MOTC or other authority having
jurisdiction.
No internal notices were posted during the reporting Month.
We have not received any new notices from MOTC.
14) Number of trams operated per day and per week (planned vs actual). 100%
Planned and Actual Deployed Tram
Date Planned Weekly Actual Weekly Remarks
1-Mar-2023 2 2 0
2-Mar-2023 2 2 0
3-Mar-2023 2 2 0
4-Mar-2023 2 2 0
5-Mar-2023 2 2 0
6-Mar-2023 2 2 0
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Planned and Actual Deployed Tram

Date Planned Weekly Actual Weekly Remarks
7-Mar-2023 2 14 2 14 0
8-Mar-2023 2 2 0
9-Mar-2023 2 2 0
10-Mar-2023 2 2 0
11-Mar-2023 2 2 0
12-Mar-2023 2 2 0
13-Mar-2023 2 2 0
14-Mar-2023 2 14 2 14 0
15-Mar-2023 2 2 0
16-Mar-2023 2 2 0
17-Mar-2023 2 2 0
18-Mar-2023 2 2 0
19-Mar-2023 2 2 0
20-Mar-2023 2 2 0
21-Mar-2023 2 14 2 14 0
22-Mar-2023 2 2 0
23-Mar-2023 2 2 0
24-Mar-2023 2 2 0
25-Mar-2023 2 2 0
26-Mar-2023 2 2 0
27-Mar-2023 2 2 0
28-Mar-2023 2 14 2 14 0
29-Mar-2023 2 2 0
30-Mar-2023 2 2 0
31-Mar-2023 2 6 2 6 0
Total 62 62
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15) Total number of Loops completed & passengers carried during the reporting period
(Including numbers on daily basis).
Sum of Loops / Passengers per Month Remarks
Total
# Of Tram Passenger
Year Date 1 2 3 Loops
Deployed Count
per Day
1-Mar 29 48 19 96 2 1075
2-Mar 48 0 48 96 2 1639
58 Loops: passenger service, (-) 1 Loop:
late arrival of security at the time of tram
exit, (-) 4 Loops: as instructed by Turgay, to
3-Mar 27 0 31 58 2 1353
operate only one tram for passenger
service due to heavy traffic, (-) 1 Loop: due
to heavy traffic
4-Mar 48 48 0 96 2 1917
5-Mar 48 21 27 96 2 2458
72 Loops: passenger service, (+) 2 Loop:
without passenger preparation for VIP
tour, (+) 2 loops: Tour with VIP KSA
Delegation & Saudi Chamber and Saudi
Minister of Municipality and Delegates, (-)
6-Mar 0 39 37 76 2 2255 19 loops: waiting time for KSA Delegation
& Saudi Chamber and Saudi Minister of
Municipality and Delegates, (-) 1 loop: due
to longer time for trams to complete loop
due to stations are crowded with potential
passengers
2023 84 Loops: passenger service, (-) 12 loops:
Work in progress at Al Kahraba St. for
7-Mar 0 46 38 84 2 2242
replacing the banners of FIFA World Cup
design for a new design
72 Loops: passenger service, (+) 1 loop:
MDD Tour for Earthna Summit tour, (-) 12
loops: waiting time for MDD Tour for
Earthna Summit, (-) 1 loop: late arrival of
8-Mar 33 0 40 73 2 2060 security, (-) 1 loop: due to longer time for
trams to complete loop due to stations are
crowded with potential passengers
(-) 9 loops: Tram 1 technical issue (all
DAMS buttons were not resetting DAMS)
MDD Tour for Earthna Summit, (-) 11
loops: waiting time for MDD Tour for
9-Mar 18 23 42 83 2 2377
Earthna Summit, (-) 2 loops: longer time
for trams to complete loop due to stations
are crowded with potential passengers
63 Loops: passenger service, (-) 1 loop: due
10-Mar 18 32 13 63 2 1957
to RHS door malfunction for Tram 1
11-Mar 31 17 48 96 2 1529
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Sum of Loops / Passengers per Month Remarks

Total
# Of Tram Passenger
Year Date 1 2 3 Loops
Deployed Count
per Day
12-Mar 48 48 0 96 2 1219

Smart -Score VIP Tram Tour, (-) 4 loops:
due to raining conditions, Tram 2 returned
to depot for the preparation of VIP tour
13-Mar 35 49 0 84 2 1008 and Tram 3 (open configuration) not
possible to be use when raining, (-) 1 loop:
Smart -Score VIP Tram Tour, (-) 7 loops:
operating only one tram due to raining
conditions
14-Mar 0 48 48 96 2 1310
53 Loops: passenger service, (-) 1 loop: late
arrival of security to board the tram at the
15-Mar 0 19 34 53 2 549
time of Tram 2 exit, (-) 42 loops: due to
filming session at Al Kahraba street
95 Loops: passenger service, (-) 1 loop:
16-Mar 42 48 5 95 2 1589
under voltage issue for Tram 3
62 Loops: passenger service, (-) 2 loops:
17-Mar 32 18 12 62 2 1452
due to RHS door malfunction for Tram 2
18-Mar 48 48 0 96 2 1290
94 Loops: passenger service, (+) 1 loop: VIP
19-Mar 38 26 31 95 2 876 tour, (-) 1 loop due to SID 1 not working
for Tram 3
95 Loops: passenger service, (-) 1 loop: due
20-Mar 9 48 38 95 2 965
to SID 1 not working for Tram 3
21-Mar 46 0 48 94 2 864
Fire Drill at Q03 building
22-Mar 0 48 48 96 2 706
23-Mar 19 0 22 41 2 504
24-Mar 22 16 3 41 2 609
25-Mar 22 19 0 41 2 385
26-Mar 19 22 0 41 2 326
27-Mar 22 19 0 41 2 353
28-Mar 22 0 19 41 2 488
29-Mar 22 0 19 41 2 534
Filming session at Station 1
30-Mar 0 14 20 34 2 841 (-) 2 loops: Tram #1 PA microphone not
working, Tram #3 SID #1 not working, and
Tram #2 being used for filming session
31-Mar 0 19 22 41 2 761
Total Loops
/Passengers per 746 783 712 2241 62 37491
Month
P a g e | 16
16) Total Yearly Loops by Tram

Sum of
Tram # Years
Loops
2017 30
2018 253
2019 551
1 2020 2665
2021 5055
2022 7473
2023 2363
1 Total 18390
2018 47
2019 340
2020 3562
2
2021 9771
2022 9426
2023 2849
2 Total 25995
2018 9
2019 529
2020 3058
3
2021 4918
2022 8067
2023 2027
3 Total 18608
Grand Total 62993
17) Number of timetable changes.
1 during the reporting Month. (Ramadan Timings)
Below are the details of the timetable change as per MP’s request.
Starting March 23rd and until further notice, it was implemented the Tram passenger service operating
hours for Ramadan as follows:
Tram operating Hours : 18:30 to 24:00

• First Tram starts the service at: 18:30
• Second Tram starts service at: 19:00
All weekdays same timing.
18) Number and extent of service interruptions/ disturbances/ re-routing (if any).
13 Service Interruptions / Disturbances of passenger service during the reporting month.
P a g e | 17
Service Interruptions / Disturbances

Duration of
Suspension Suspension
Suspension Suspension Service
Item Reason of Service Suspension Starting Ending
date Ending date Suspension
Time Time
(hh:mm)
1 Late arrival of Tram security 03-Mar-2023 14:00 03-Mar-2023 14:10 0:10
2 KSA Delegation VIP visit 06-Mar-2023 11:11 06-Mar-2023 12:39 1:28
Tram 2 was blocked by a man
who requested to stand by the
3 06-Mar-2023 12:39 06-Mar-2023 12:59 0:20
tram at station 6 as VIP will
board the tram
MDD Tour for Saudi Chamber
4 and Tram Saudi Minister of 06-Mar-2023 13:18 06-Mar-2023 14:31 1:13
Municipality and Delegates
Work in progress at Al Kahraba
St. for replacing the banners of
5 07-Mar-2023 10:00 07-Mar-2023 12:30 2:30
FIFA World Cup design for a new
design
6 MDD Tour For Earthna Summit 08-Mar-2023 15:52 08-Mar-2023 17:29 1:37
Tram 1 technical issue (all DAMS
7 buttons were not resetting 08-Mar-2023 18:46 08-Mar-2023 19:21 0:35
DAMS)
8 MDD Tour For Earthna Summit 09-Mar-2023 15:52 09-Mar-2023 17:25 1:33
9 Smart -Score VIP Tram Tour 13-Mar-2023 12:56 13-Mar-2023 13:15 0:19
Filming session at Al Kahraba
10 15-Mar-2023 17:06 15-Mar-2023 22:27 5:21
street
11 VIP Tour 19-Mar-2023 10:11 19-Mar-2023 10:29 0:18
12 Fire Drill at Q03 Building 21-Mar-2023 10:00 21-Mar-2023 10:30 0:30
Due to Tram #1 PA microphone
not working, Tram #3 SID #1 not
working, and Tram #2 being
13 30-Mar-2023 18:30 30-Mar-2023 19:00 0:30
used for filming session, unable
to start passenger service at
18:30
Total 16:24
Re-routing
Re-routing Re-routing
Re-routing Re-routing Duration of Re-
Item Reason of Re-routing Starting Ending
date Ending date routing (hh:mm)
Time Time
Requested by MP to use stage 1
1 as stage 2 is used for filming 30-Mar-23 19:00 30-Mar-23 0:00 5:00
session
Total 5:00
P a g e | 18
19) Number of service replacements by bus/ taxi.

0 during the reporting Month.
20) Identification of Hazards for the Traffic and Signalization:
2022 2023 Grand

Classification APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR Total
Violation 44 167 121 161 108 112 175 54 69 135 123 131 1400
Vehicle obstruction 33 41 48 14 8 12 15 30 20 46 48 48 363
No streetlights 1 1 5 6 13
No Lights at the station 1 3 2 6
Obstruction on the tracks 1 5 6
No Security guard on duty 2 1 1 4
General observation 2 1 3
Traffic signalization issue 1 1 2
Grand Total 79 208 172 180 116 125 190 84 93 189 180 181 1797
Total Loops Per Month 1245 2593 2629 2409 1560 2546 2644 1398 1889 3457 2382 2241 26993
2022 2023
Classification APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR
Violation 0.04 0.06 0.05 0.07 0.07 0.04 0.07 0.04 0.04 0.04 0.05 0.06
Vehicle obstruction 0.03 0.02 0.02 0.01 0.01 0.00 0.01 0.02 0.01 0.01 0.02 0.02
No streetlights 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
No Lights at the station 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Obstruction on the tracks 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
No Security guard on duty 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
General observation 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Traffic signalization issue 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Hazard Classification (# of Observations Month /

Loops Month)
0.08
0.07
0.06
0.05
0.04
0.03
0.02
0.01
0.00
APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR
2022 2023
Violation Vehicle obstruction

No street lights No Lights at the station
Obstruction on the tracks No Security guard on duty
General observation Traffic signalization issue
P a g e | 19
The following 3 charts provide the detail of the 3 hazards with highest grand total numbers registered.

Loops Month)
0.10
0.05
0.00
Violation

Loops Month)
0.03
0.02
0.01
0.00
Vehicle obstruction

Loops Month)
0.00
0.00
0.00
0.00
No street lights
P a g e | 20
In the following table it is provided the detail of traffic violations registered per location during the
reporting month, sorted by count of Traffic Violation:
Year 2023
Month Name March
Count of traffic
Locations Remarks
violations
Junction 5 47
Junction 4 22
Junction 2 14
Station 6 11
Junction 14 9
Junction 13 7
Junction 7 4
Junction 1 3
Junction 10 2
Junction 6 2
Junction 11 2
Station 9 1
Junction 9 1
Station 08 1
Qasr Suhaim Street 1
FGL Entrance 1
Junction 15A 1
Station 7 1
Q03 Parking Entrance 1
Grand Total 131
P a g e | 21
In the following picture are marked the location of 3 junctions with highest numbers of traffic violations
in the reporting month.
As observed in the previous table and picture, Junction 5, 4 and 2 respectively, presented the highest
numbers of traffic violations.
21) LPG consumption/cylinder for the reporting month:
ITEM DESCRIPTION QTY UOM

LPG Cylinder 6kg 2 Pcs
LPG Cylinder 12kg 2 Pcs
22) Complaints Rate:

0 complaints received from MDD Helpdesk in respect to passenger service.
23) Variation observed on the tram system (driving rules, SOP’s, protocols)
0 during the reporting Month.
P a g e | 22
NOTICES
0 notices were posted during this reporting Month.
SRP Meetings:
1 SRP meeting was held in the reporting month.
COVID-19
Since beginning of COVID-19 pandemic and up to reporting date, 11 cases have been registered in the
tram staff.
In the following table are provided details of tram staff COVID-19 vaccination status.
Recovered
Vaccinated from COVID
Eligible for 3rd
Sr No Name Fully/Partia Positive 1ST Dose 2nd Dose 3rd Booster Dose
Dose
lly/No Earlier
Yes/No
1 Juan David Fernandez Fully No 29-Apr-21 20-May-21 14-Jan-22
2 Glenberth Madrona Fully No 23-Apr-21 14-May-21 23-Nov-21
3 Glenn Velasco Fully No 27-Jan-21 17-Feb-21 26-Oct-21
4 Fabeena Faisal Fully Yes 26-Apr-21 17-May-21 27-Dec-21
5 Mahendra Kumar Fully No 5-May-21 27-May-21 03-Feb-2022
6 Reginald Ortiz Fully Yes 6-May-21 27-May-21 13-Feb-2022
7 Anish Samkutty Fully Yes 27-Jan-21 17-Feb-21 25-Sep-21
8 Ibrahim Ismael Fully Yes 27-Apr-21 18-May-21 Not Registered for 3rd dose Yes
9 Sabri Harriga Fully Yes 20-May-21 10-Jun-21 Not interested in 3rd Dose Yes
Ahmad Sadik Amin
10 Fully No 27-Jan-21 17-Feb-21 25-Oct-21
Mohamed
11 John Renz Retiro Fully Yes 26-May-21 17-Jun-21 Not Registered for 3rd dose Yes
Not interested in 3rd Dose
12 Nesredin Musa Ibrahim Fully No 26-Apr-21 29-Jun-21 (also recovered from Yes
COVID-19)
13 Mohammadseid Hijay Fully No 26-May-21 29-Jun-21 Not interested in 3rd Dose Yes
Mohammad Hassan
14 Fully Yes 22-Sep-21 24-Oct-21 Not Registered for 3rd dose Yes
Chakeri
rd
15 Mohamedseid Abdu Fully Yes 13-Jan-22 10-Feb-22 Not Registered for 3 dose Yes
16 Mary Rose Yap Fully Yes 10-May-21 3-May-21 12-Dec-21
17 RajiniKumar Boini Fully No 26-Jun-21 26-Oct-21 20-Jul-22
Rahul Vaderiyattil
18 Fully No 24-Sep-21 05-Oct-21 Not Registered for 3rd dose Yes
Mohandas
HSE REPORT:
TOTAL LTI FREE MAN-HOURS

206,948.74
(From Sep 2017 to 31 Mar 2023)
P a g e | 23
Leading Indicators:
LEADING INDICATORS - MAR 2022

No. of Inspection / Workplaces Audit
No. of Safety Management Tours
No. of Employees/Contractor Workers Inducted/Trained
No. of Toolbox Talks (& Notices)
MAR 369 1 12 2
P a g e | 24
Lagging Indicators:
LAGGING INDICATORS - MAR 2022

No. of Unsafe Acts Recorded No. of Unsafe Conditions Recorded
0 0 22
HSE Initiatives/Other Information

 Onboarding training on Bluebook awareness, CRCP requirements awareness, HSE Statistics,
Lockout Tagout, Job Hazard Analysis conducted for newly joined Dispatcher.
 HSE training on Electrical and Fire Safety training conducted for AtoZ cleaning staff.
 HSE training on Behavioral safety conducted for AtoZ cleaning staff.
 Job Hazard Analysis for Tram towed by another tram prepared.
P a g e | 25
Weather summary during the reporting Month.

Weather Forecast
Date Temperature (° C) Dew Point (° C) Humidity (%) Wind Speed (mph) Condition
Max Avg Min Max Avg Min Max Avg Min Max Avg Min
1-Mar-2023 28 23.3 21 16 10.8 6 65 46.5 28 26 15.8 9 Mostly Sunny

2-Mar-2023 27 22.5 19 16 8.7 -1 73 45.0 16 19 12.4 7 Mostly Sunny
3-Mar-2023 26 21.4 16 15 9.8 -2 83 53.8 16 19 8.9 2 Mostly Sunny
4-Mar-2023 28 22.7 17 15 9.4 -6 78 48.8 10 17 6.8 0 Mostly Sunny
5-Mar-2023 30 24.9 20 14 8.7 3 68 37.5 21 13 8.4 4 Mostly Sunny
6-Mar-2023 30 25.5 20 15 9.6 6 50 37.1 22 17 8.0 2 Mostly Sunny
7-Mar-2023 33 26.4 22 18 10.3 5 73 39.4 17 20 10.2 2 Mostly Sunny
8-Mar-2023 30 25.0 21 20 15.3 9 83 58.0 27 22 11.1 2 Mostly Sunny
9-Mar-2023 32 25.5 21 20 16.8 12 83 60.5 29 20 13.8 7 Mostly Sunny
10-Mar-2023 32 25.8 23 20 15.8 10 83 56.6 26 30 16.9 4 Mostly Sunny
11-Mar-2023 27 24.1 22 20 16.6 13 78 64.0 42 35 24.6 15 Mostly Sunny
12-Mar-2023 29 25.1 22 19 16.6 14 83 61.0 42 22 15.8 7 Mostly Sunny
13-Mar-2023 27 23.8 21 19 17.2 14 88 67.5 47 20 11.0 2 Mostly Sunny
14-Mar-2023 27 23.7 21 19 17.1 14 88 68.3 45 15 8.5 2 Mostly Sunny
15-Mar-2023 28 24.4 21 20 17.7 15 88 67.0 48 15 10.2 4 Mostly Sunny
16-Mar-2023 27 24.4 22 19 16.9 12 78 63.3 50 33 16.6 0 Mostly Sunny
17-Mar-2023 28 23.7 21 13 9.8 5 60 43.3 23 35 23.7 11 Mostly Sunny
18-Mar-2023 29 24.4 20 17 9.8 -2 64 42.6 17 26 15.1 7 Mostly Sunny
19-Mar-2023 29 25.0 21 14 6.5 -1 53 31.4 19 22 10.8 0 Mostly Sunny
20-Mar-2023 31 25.7 23 18 13.1 7 69 47.2 22 22 11.8 6 Mostly Sunny
21-Mar-2023 30 25.1 21 18 12.5 6 73 48.4 22 41 20.5 6 Mostly Sunny
22-Mar-2023 28 23.2 20 13 10.0 4 64 45.7 21 17 10.1 4 Mostly Sunny
23-Mar-2023 27 23.1 20 12 8.1 4 56 39.3 23 26 12.5 4 Mostly Sunny
24-Mar-2023 28 23.5 20 13 10.2 6 64 44.9 26 20 13.3 6 Mostly Sunny
25-Mar-2023 28 23.2 20 18 13.1 7 78 54.8 30 22 11.3 2 Mostly Sunny
26-Mar-2023 25 23.1 21 20 19.1 17 88 77.9 69 28 17.1 4 Mostly Sunny
27-Mar-2023 28 25.0 23 20 18.6 17 83 67.9 51 28 15.2 2 Mostly Sunny
28-Mar-2023 29 25.7 23 17 13.7 7 65 48.5 25 26 16.6 6 Mostly Sunny
29-Mar-2023 29 25.1 22 14 10.0 4 60 40.6 23 28 17.6 11 Mostly Sunny
30-Mar-2023 28 24.5 20 17 12.4 0 68 48.0 0 19 11.1 2 Mostly Sunny
31-Mar-2023 30 25.5 21 16 11.2 5 68 43.5 22 17 9.9 4 Mostly Sunny
No investigations were carried out this reporting period.
As part of open investigation of incident number 14: Tram #1 Right passenger door opened
unintentionally, which was registered on 18th January 2023, the passenger door Electronic Control Unit
(ECU) removed after the incident from Tram #1 right side passenger door, has been shipped to TIG/m
(Trams OEM) on March 4th, 2023, for TIG/m to investigate on the root cause of the incident. The door
ECU was received by TIG/m on March 8th, 2023. It is pending for TIG/m to provide result of test
undertaken on the door ECU. There have been no further occurrences since the door ECU was replaced
with a spare unit on 18th January, 2023.
Following are listed activities pending to be completed by MP on stage 2, tram station #1 and station #9:
 To get Station #1 screens connected to Scala software for content management.
P a g e | 26
 To get Station #9 screens connected to Scala software for content management.

 Pre-recorded announcements for En-route and on arrival for station 9 to be provided.
 To provide videos to be displayed on station #9 screens, for stage 1 and stage 2 normal timing
operations (videos for Ramadan timing are available).
In case it is requested to operate station #4 at some point, there aren’t videos for normal timing operation
available to be displayed at station #4 kiosk and the other stations, showing that station #4 is being
serviced. These applies for stage 1 and stage 2 operations. Videos for Station #4 for Ramadan timing are
available.
Stage 2 Tram Alignment Safety Assessment: At the end of reporting month, there are still open issues from
safety assessment submitted to MP on 15th February 2022. Refer to appendix D.
Traffic and signalization:

During reporting period 81 traffic signalization issues were reported.
0 passengers evacuated from trams due to traffic signalization issues.
Location Count of issues per location

Junction 1 33
Junction 11 22
Junction 9 9
Junction 10 7
Junction 15A 4
Junction 13 3
Junction 7 2
Junction 5 1
Grand Total 81
All our daily ops documents are under document control and in IAuditor (software).
The following table provides number and type of audit completed this reporting period:
Audits March 2023
Maintenance-to-Driver Turnover Checklist 91
TRAM-Tram Driver Shift Report 76
Daily/Overnight Inspection-Maintenance Checklist 70
TRAM - Depot opening/closing checklist 62
Inspection before tram operation on passengers’ alignment 31
7-Day Inspection and Maintenance Checklist 14
TMV inspection points before run 6
TMV Sweeper Weekly Service. V.0 1
TRAM - Turnout switch box cleaning 1
TMV Sweeper Engine Monthly Maintenance Checklist 1
Total 369
P a g e | 27
Below the training provided to tram staff in March 2023:

Qty. staff trained (how
Date Training name (Topic
many participated)
01-Mar-23 Electrical Safety training 03 (AtoZ)
02-Mar-23 Job Hazard Analysis training 01 (SNCL)
02-Mar-23 Lock out Tagout training 01 (SNCL)
02-Mar-23 HSE statistics training 01 (SNCL)
02-Mar-23 Bluebook awareness training 01 (SNCL)
02-Mar-23 CRCP awareness training 01 (SNCL)
05-Mar-23 Fire Safety training 02 (AtoZ)
20-Mar-23 Behavioural Safety training 02 (AtoZ)
Staffing
Month Hired Termination Resignation Transfer Total SNC Service Provider Employees
March 2023 0 0 0 0 18
Total 0 0 0 0 18
0 registered during the reporting Month.
3 Open Issues
 Previous balance: Qty. of reactive maintenance work orders with open status at end of
previous reporting month =02
 Qty. of reactive maintenance work orders opened during reporting month =12.
 Qty. of reactive maintenance work orders closed during reporting month =13.
 Current balance: Qty. of reactive maintenance work orders with open status at end of
reporting month =01.
 Qty. of reactive maintenance work orders with open status over 30 days =01
Work STATUS
Reported Equipment
No Situation description Order CLOSED
date /Category
No. / OPEN
Generator not working and VSCF phase error fault
1 6-Dec-22 TRAM-02 796991 Open
showing in led display
P a g e | 28
TIG/m tickets:
 Qty. of TIG/m tickets with open status at end of reporting month =09.
 Qty. of TIG/m tickets opened during reporting month =00.
 Qty. of TIG/m tickets closed during reporting month =00
Here below the list of open tickets with TIG/m.

No Situation Reported date Equipment Comments Tkt.
description (dd/mm/yyyy) /Category
1 White gasket missing 23/07/2018 Tram-1 Comment form TIG/m: To install gasket is 144
whole side. necessary to remove all skirts panels from
tram. It will not be done by TIG/m during
2022 trip, recommended to be done when
trams are not decorated.
2 Water dropped inside 28/01/2020 Tram 1 Comment form TIG/m: This is a very 274
the tram. delicate procedure and TIG/m is obligated
by the contract to come and fix this. It will
not be done during 2022 trip; another trip
should be scheduled.
3 Water dropped inside 28/01/2020 Tram-2 Comment form TIG/m: This is a very 275
the tram. delicate procedure and TIG/m is obligated
by the contract to come and fix this. It will
not be done during 2022 trip; another trip
should be scheduled.
4 Over speed fault 5/12/2021 Tram 3 One of the repaired motors was returned 329
to Doha and fixed already to the spare
bogie, MCU connector is pending to be
delivered by TIG/m to complete the
connection and being able to test it.
TIG/m comment (Sept 15th, 2022): “The
motor in for repair (which will be your
spare motor) is awaiting testing on a new
external thermistor design. Testing will
have to wait until our return from Doha.
5 Need to be 03/08/2022 Tram-1 Updated the comments in TIG/m software 339
modification of (tickets), Waiting TIG/m answer
ventilation grid on the
under-body cover
6 Recording not 04/12/2022 Tram-1,2,3 Updated the comments in TIG/m software 341
available in USB drive (tickets), Waiting TIG/m answer
7 1055 VSCF Phase 04/12/2022 Tram-2 Updated the comments in TIG/m software 342
error showing in the (tickets), Waiting TIG/m answer
generator control
display
8 LHS passenger door 12/12/2022 Tram-2 Updated the comments in TIG/m software 343
interior & exterior (tickets), Waiting TIG/m answer
ERS not working
9 LHS & RHS passenger 12/12/2022 Tram 1 Updated the comments in TIG/m software 344
door interior & (tickets), Waiting TIG/m answer
exterior ERS not
working
P a g e | 29
When the spare bogie was delivered to the Tram Depot, it was delivered without Lubricator Bar Housing
Assemblies (8 pcs). This issue was reported to TIG/m in 2021, TIG/m stated by email that these
lubricators assemblies were being manufactured back in September 2021, when asked again by email in
February 2023, TIG/m stated it is still pending to manufacture and deliver them. In the interim, TIG/m
have instructed SNC to exchange lubricators from working bogies when necessary to use the spare bogie.
Here below the snags related to Tram Depot facility with open status at the end of reporting period:
Q03 – TRAM DEPOT SNAG REPORT
Description Location Reporting date Status SR Number
(dd/mm/yyyy)
No exit signage in dispatcher room, Management, 11-Jul-2018 Open 92113
administration room and break Administration &
room Break room.
No Hot water in all pipes Break room and Toilet 31-Jan-2018 Open 92114
No extraction or air conditioning Offices Ground Floor Male 30-Apr-2018 Open 92115
inside both restrooms Toilet
Air Compressor issue not connected Tram Depot Compressor 13-Dec-2021 Open 97796
to the pipe room
Cracked flooring Tram Depot Workshop 10-Apr-2022 Open 174631
Here below the service request related to Tram alignment and tram stations with open status at the end
of reporting period:
TRAM ALIGNMENT AND STATIONS SNAG REPORT

Reporting
Description Location Status SR Number
date
Pedestrian crosswalk lines at junction 3 not
junction 3 17-Mar-2022 Open 106765
properly visible
Pedestrian crosswalk lines not properly visible. Junction 2 23-May-2022 Open 115492
Drainage installed between the track’s locations Next station #1,
next station #1, next junction #10, next junction next junction
17-Aug-2022 Open 129451
#11. There are no draining points (“holes”) to #10, next
connect track grooves with drainage. junction #11.
Convex mirror at Bu Faseela is broken Bu Faseela 16-Nov-2022 Open 152560
station 1 kiosk front and back door lock not
Station 1 24-Jan-2023 Open 160933
working
station 9 kiosk both screens not showing Open
Station 9 05-Mar-2023 168077
proper message
Station 03 light cover was not available Station 03 30-Mar-2023 Open 173054
P a g e | 30
4 Change Management
No changes registered during the reporting month.
5 Innovation
Source: https://www.startus-insights.com/innovators-guide/top-10-rail-industry-trends-innovations-
2021-beyond/
Hoeller Electrolyzer – Electrolysis Stacks for Hydrogen
The US-based startup Hoeller Electrolyzer provides polymer electrolyte membrane (PEM) electrolysis
stacks for the manufacturers of green hydrogen systems. The startup offers its Prometheus Electrolysis-
Stacks to optimize hydrogen fuel cell storage capabilities in electric and hybrid locomotives. This
optimization increases the maximal output of PEM electrolysis and also lowers the costs of storing green
hydrogen.
P a g e | 31
6 April 2023 Look Ahead and Upcoming Activities

 We expect the NVA system to be fully implemented, to start the training of the team on the real
and interactive mode.
 To complete implementation of Tram Depot Inventory in ERP System.
 The setting of tram kiosk screens of station 1 and 9 to be completed to be able to manage content
with Scala software.
7 Appendices
Appendix A: Abbreviations and Definitions
Appendix B: Log of observations in relation to the systems that were modified by TIG/m during 2022
technical visit.
Appendix C: Received copy of SRP MOM 044, March 2023
Appendix D: Stage 2 Tram Alignment Safety Assessment Tracker 22 Dec 2022
P a g e | 32
Appendix A: Abbreviations and Definitions
A/C Air-Conditioning
CCTV Closed Circuit Television
DCU Door Control Unit
ERP Enterprise Resource Planning
FRACAS Failure Reporting Analysis and Corrective Action Strategy
HSE Health, Safety and Environment
LPG Liquefied Petroleum Gas
LTI Lost Time Injury
MDD Msheireb Downtown Doha
MDDTTS Msheireb Downtown Doha tramway Transportation System
MOM Minutes Of the Meeting
MOTC Ministry of Transport and Communications
MOI Ministry of Interior
MP Msheireb Properties
NVA Next Vehicle Arrival
NVR Network Video Recorder
OEM Original Equipment Manufacturer
O&M Operations and Maintenance
OSC Operations Safety Certificate
QCD Qatar Civil Defence
SID System Information Display
SOP Standard Operating Procedure
SMS Safety Management System
SNC SNC Lavalin ProFac Gulf Management
SRP Safety Review Panel
TIG/m Transportation Innovations Group / manufacturing
TMV Track Maintenance Vehicle
TOC Tram Operations Center (Depot)
TTG Traffic Tech Gulf, MP’s subcontractor for traffic signalization / pre-emption system
VCU Vehicle Control Unit
VIP Very Important Person
P a g e | 33
Appendix B: Log of observations in relation to the systems that were retrofitted by TIG/m during 2022
technical visit. (Only showing issues registered in March 2023)
Date Time Asset System Observation

Reported by the driver Ibrahim that the security informed him
Ac not cooling
3/5/2023 14:03 Tram 1 that the passenger cabin is too hot, set temp 16 C, Room temp
properly
was 28 C
3/10/2023 18:28 Tram 1 Passenger Door RHS door malfunctioning
Reported by the tram driver, passenger & drivers cabin AC
AC turned off
3/10/2023 20:04 Tram 2 system automatically shuts off. Note: Set temperature in the
automatically
passenger cabin area was 16 degrees Celsius
Reported by Tram Driver Nesredin that when he accelerate to
3/11/2023 11:40 Tram 3 Speed control 20 kph After J4 to STN-7 suddenly tram speed its reduced to
13kph
AC turned off
automatically
AC turned off
automatically
Reported by Tram Driver Sabri that Right side passenger door
3/13/2023 15:59 Tram 1 Passenger Door not being able to close @ Station 1. Reset the door and
proceeded
3/15/2023 16:02 Tram 2 Passenger Door LHS door malfunctioning
3/17/2023 20:24 Tram 2 Passenger Door
not being able to open @ Station 2
not being able to open @ Station 5
Reported by Tram Driver Sabri that he couldn't accelerate over
3/18/2023 14:49 Tram 2 Speed control
13 kph at Al Kahraba St.
Reported by Tram Driver Nesredin that he couldn't accelerate
over 13 kph at Bin Jalmood St.
Reported by Tram Driver Mohammad that he couldn't
accelerate over 13 kph at Bu Faseela St.
Reported by Tram Driver Mohammad that Right side passenger
door not being able to close @ Station 8. Reset and proceeded
P a g e | 34
Appendix C: Received copy of SRP MOM 044, March 2023
Subject: Safety Review Panel Meeting File Ref: MOM-044

Held at: Conference Call through Microsoft Teams Date: 29 March 2023
MoTC:
In Attendance: MP: Turgay Kadioglu, Certis: Marlon Ramos
SNC: Juan David Fernandez Cifuentes, Mohammad Arshad, Joseph Burke
Apologies: Tolu Jack, Jorge Juan Conde Vera, Waqas Ali, Mahmoud Al Daradkeh
Remarks: Monthly Tram safety review meeting
Distribution: All attendees, MOT and MP Operations Directorate Senior Management
No. Agenda item / Discussion point Action by Status Due Date

Additional CCTV with 360 vision including sensor option
inside and outside of Tram vehicle required to improve
vision status. Requirements communicated with MP ICT
department.
MP received 2 proposals from suppliers.
In the meantime, MP is asking to get a quotation and
feasibility for only one camera in the Tram driver cabin.
SNC sent an email to Tig-m requesting information for
the installation of the CCTV camera in the driver’s cabin.
SNC requested (25-Jan) a meeting with Tig-m, Tig/m to
upload as-built drawings to Turgay’s OneDrive.
MP shared as-built documents with SNC. Other option is
to put new NVR which has more input for extra
cameras.MP and SNC are working on it.
36 New NVR was installed to tram 1. It has capability to MP Open In progress
connect more cameras and intelligent solutions. But
there is space problem. Exist location is not suitable for
new NVR. New position will be defined by MP and SNC
according to installation plan of Hanwha.
--MP has bought 2 more new NVRs and cameras. New
CCTV System will be installed to trams and improved.
--MP will ask MoI for CCTV Safety requirements.
According to new MoI requirements, CCTV specifications
will be determined.
--Meeting was held on 03.01.2023 between MoI
Transport Department and MoI SSD Department. MoI
will share Tram CCTV requirements and then MP will
work accordingly.
--MoI Team will visit Msheireb Tram and Command
Control Center to check CCTV System and connections
possibilities.
P a g e | 35

Station 1 & 9 LED screens physically completed, pending
integration to Depot by ICT team. Faulty locking
mechanism not yet attended by Retro.
MP will connect LED screens (kiosks) to the network,
after that Retro will carry out maintenance.
Station 1 has one network cable. 1 network cable is
66 missing. Sub-contractor will find a solution for this
problem. Retro/ Open 31-Dec-22
-Retro Team has started working. They are updating Meeza
windows software all of Kiosk screen computers.
-MEEZA installed new industrial Ethernet Switch to
Station 1 to solve ethernet problem. Retro will update
Screen PC software.
-Station 1 and Station 9 screens were changed on
01.02.2023. Network settings will be checked by
contractor.
--Temporarily 1 video was installed to screens. Retro will
install new Operation System to that screen on
02.04.2023
Status of Stage 2 SNC safety assessment mitigation,
pending from MP.
Awaiting quotation from Elegancia.
Traffic Sign Boards had designed by Time Qatar. MP
asked TQ for reviewing traffic signboards. MP is waiting
for Time Qatar reply.
Some of the items have been completed. Some of the
items were reviewed by MP and design team.
-MP has bought 1 convex mirror, 2 ‘no entry signages’, 2
69 pedestrian crossing signages. They will be fixed. MP/SNC Open 31.01.2023
Station 1 warning label will be fixed.
1 ramp/slope will be built.
-1 convex mirror, 3 pedestrian crossing signages were
fixed. 2 signages replaced. 1 signage position was
corrected. 1 ramp/slope were built. Warning labels were
fixed to station 1. MP will mount 2 ‘tram look left’ and 1
‘tram look right’ signages. MP and SNC will check safety
assessment again.
-MP has signages, new stickers will be fixed on it.
-New stickers will be printed by Gulf crafts company,
then signages will be installed.
Near Miss in Station 5.

30th October 2022 At the station 5, the
elder person accompanied with his family tripped at the
platform step.
72 MP Open 31.03.2023
Steps of the Station 5 have been painted with yellow
paint. Also, Tram station 1 steps have been painted with
yellow paint.
-MP will share a station list with MoTC. In this list, all
stations and step, lighting specifications will be defined.
P a g e | 36

One more near missed happened on same place (Station
5, same step). MP and SNC investigated that area. That
area is too dark at night. MP is working on it. New
lighting luminaire will be fixed to station steps.
-MP we adjusted lighting projectors position to
enlighten steps in station 5. Additionally, MP will install
LED lights to station step.
Tram # 1 Right passenger door opened while driving
before tram passenger service start on 01.18.2023. It has
been notified to MoTC as B Category. Tram 1 didn’t
operate until root caused found. Incident report has
been prepared; root caused found after communicated SNC / MP/
73 Open 28.02.2023
with tram manufacturer. Door Control unit has been TiGM
changed and the problem solved. Observation about all
doors is ongoing.
-SNC sent Door Control Unit to USA to be investigated
detailly. We are waiting report from producer.
Training request has been raised by MP Security
manager about Tram Operation based on exist gaps in
terms of Security and Safety concept. MP and SNC will
74 SNC/MP Closed 31.03.2023
work about this issue and will prepare training sessions
for Security staff.
-Training was done on 07.02.2023
Emergency Drills: Official letter was sent to MoI.
75 MP/SNC
We are waiting new emergency drill dates from MoI.
Tram Operation during Ramadan Event:
Ramadan Event will take place in Sikkat Al Wadi. It will
76 MP/SNC
start on 30th of March. MP will operate trams in Stage 1
and Stage 2 according to crowds and activities.
- END OF MINUTES -
P a g e | 37
Tram Monthly Report January 2023
Appendix D: Stage 2 Tram Alignment Safety Assessment Tracker 22 Dec 2022

Sr MPs comment as of
Inspection Findings Photos Action By Status as of 22 Dec 2022
No 18 Aug 2022
A B 1A
Tram line is on the
At Junction 07, right of the sign.
Changing of the
1A
A. "Tram look right" sign Msheireb signboard is not
Refer to MP comment 18
needs to be replaced with Properties necessary. It is not for
Aug 2022
“Tram look left” sign. that direction; it is for
(Southwest corner) pedestrians who walk
from south to north
B. “Tram looks left” sign direction.
missing on one of the C D 1B
traffic signal. (Southeast
There is traffic light in 1B
corner) Msheireb
that area. It would be Refer to MP comment 18
Properties
1 better to have it, but it Aug 2022
C. “Ramp/slope” for is not necessary.
wheelchair access is
missing. (Northwest 1C
1C
corner). Which could Ramp construction
Msheireb Ramp is necessary,
influence a decision for completed.
Properties Malik is working about
wheelchair user to access
it. It is not urgent.
another ramp by crossing Closed
the alignment.
1D
1D
There is pedestrian
D. “Pedestrian crossing” sign Pedestrian crossing sign
Msheireb crossing. But its sign is
is missing. (Southwest installed.
Properties missing. Crosswalk
corner)
lines are existed. It is
Closed.
not urgent.
P a g e | 38
No 18 Aug 2022
A&B 2A
Tram is turning left in

that area. If any car
tries to pass the tram,
crash could happen.
Msheireb There is straight line 2A
Properties and direction arrows Open
on the street.
At junction 09, Normally, cars mustn’t
overtake tram.
A. Al Kahraba street south Anyway, we are going
direction "Do not to fix big convex mirror
2 overtake tram" sign is soon.
not present. 2B
B. "Tram turning left" sign "Do not follow tram" 2B

is not present. signboard is showing Convex mirror installed
that tram is turning
left. Tram drivers reported that
Msheireb
We are going to fix big convex mirror is located
Properties
convex mirror soon. “far”, they cannot see
Tram driver will be properly.
able to see left side.
We will check it after Open
installing convex
mirror (Mr. Clever)
P a g e | 39
No 18 Aug 2022
“Entry” and “Stop" signs are

not present for vehicles Msheireb It is related with Refer to MP comment 18
3
entering and exiting XO4 Properties building design. Aug 2022
building drop off point.
At junction 09,
It was trimmed. It Open
The trees all planted in a row
Msheireb should be checked (regularly monitored)
4 could create a visual
Properties regularly.
obstruction of the traffic
(Mr. Jaipal) Branches found trimmed
signals for the tram drivers.
(Southwest side)
P a g e | 40
No 18 Aug 2022
A B&C
5A 5A
Msheireb
Refer to MP comment 18 Aug
Properties
It has been cleaned 2022
At junction 09,
A. Pedestrian crossing needs 5B

to be more visible.
Msheireb It is pedestrian crossing 5B
5
B. "Tram look right” and Properties with traffic light. When it Open
“Tram look left" signs are is red nobody must pass
missing at the pedestrian there. It is not urgent.
crossing.
C. Pedestrian crossing sign is Pedestrian crossing sign

not present. 5C
installed on both traffic light
Msheireb
poles.
Properties Look at 5B
Closed.
P a g e | 41
No 18 Aug 2022
At junction 09, A B 6A.
Sign not positioned higher to
A. “No entry” sign to be Msheireb be in the line of sight for
rotated 90 degrees and Properties motorists
positioned higher to be in
the line of sight for Open
motorists.
6B 6B
B. At same location “No Msheireb
Open
entry” sign is missing on the Properties
We will consider this
6 left side of tram track.
C. Two stop lines positioned

at junction 9, could create
an obstruction or add to
confusion for a motorist on 6C
Msheireb
deciding where to stop Closed
Properties
when the traffic signal
turns “Red“ which could
block the trams progress
when turning left.
P a g e | 42
No 18 Aug 2022
A&B
7A
At junction 09,
Msheireb 7A
No entry sign installed
A. “No left turn” sign. Properties We will consider this
7 Closed
B. “Directional arrow”
marking not present (on
the road)
Msheireb 7B
Properties Closed
Bicycle routes signs are

installed on stage 2, but there Msheireb
8 We will consider this Open
are no designated cycle paths Properties
or lanes.
P a g e | 43
No 18 Aug 2022
A, B & C 9A
Handrail must be
Msheireb 9A
installed. It is design
Properties Open.
issue. We will consider
At station 1, this.
9B
A. When the tram departs Yellow lines painted around
station 1, a risk of 9B
the station platform. But
entrapment could occur if Msheireb It must be done. We
white lines and Mind the gap
anyone stands in the Properties will put warning sign
information not available.
open space between the soon.
edge of the platform and Open.
the tram.
B. Risk of trip and fall could
occur as no lights are
9 present on the
edges/side of the station
platform steps.
Warning stickers and signage
C. No handrail installed on 9C (Green and black
ramp area. Msheireb There must be a combination) sticked on
Properties warning sign. We will floor, it seems to remove
D. Yellow and white lines put warning sign soon due to weather conditions.
are not painted at the Open
edge of the platform, nor
"Mind the gap" markings.
P a g e | 44
No 18 Aug 2022
9D
9D
Yellow lines painted around
Msheireb the station platform. No
There must be a
Properties warning signs available.
warning sign. We will
put warning sign soon
Open
P a g e | 45
No 18 Aug 2022
A B
P a g e | 46
No 18 Aug 2022
A
Msheireb 10A
10 Properties Open
We will consider this.
P a g e | 47
No 18 Aug 2022
A. “Tram look Left” sign is
not present to warn
cyclists or pedestrians
approaching from the
Metro station.
B
Msheireb 10B
B. From Al Mariah Street a Properties Open
bicycle lane arrow/sign
points towards the stage
2 tramway and “Tram
look Right” sign is not
present to warn cyclists.
P a g e | 48
No 18 Aug 2022
P a g e | 49
No 18 Aug 2022
P a g e | 50
No 18 Aug 2022
P a g e | 51
No 18 Aug 2022
P a g e | 52
No 18 Aug 2022
P a g e | 53
No 18 Aug 2022
At junction 10, A B A
Msheireb 11A
A. “Do not turn left” and Properties Open
“Do not turn right” signs
are not present. B
Msheireb 11B
B. “Tram look Left” sign is Properties Open
not present on the left
11
side north direction at Al
Ghaffat Street.
(Southwest corner)
Msheireb C 11C
C. “No entry” sign is not Properties We will consider this. Open
present on the right-side
south direction at Al
Ghaffat Street.
P a g e | 54
No 18 Aug 2022
A B
At junction 11,
12A
A Tram sign re positioned to
A. Tram sign needs to be re- Msheireb
the right side of the road
positioned to the right of Properties
the road (heading north
Closed
side of Al
Jeewan street)
12 Msheireb B 12B
C
Properties We will consider this. Open
B. “No entry” sign is not
present.
(East side).
C. Another pedestrian Msheireb

12C
crossing needs to be Properties
Closed
painted on the left side of
the alignment.
P a g e | 55

Tram Monthly Report March 2023

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Tram Monthly Report March 2023

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Tram Monthly Report March 2023

Tram Operations and Maintenance

Table of Contents Page

Statement Of Account (SOA) as of March 31st, 2023

Invoice Gross Open

Received During the reporting Month: 0

PART/SERIAL Date Ordered Supplier QTY UOM REMARKS

Components sent to TIG/m for repairing, pending to be returned by TIG/m:

No significant changes during the reporting Month.

 Hazard log and hazard statistics report submitted weekly.

Indicator Measure Target Remarks

Monthly Report on Transportation

Monthly report on Transportation Passing

Number of drugs and alcohol testing Monthly, see 1) in following

Number of service replacements by bus/taxi 0 <3 Monthly

Tram operation statistics (Details):

Trams Reliability Performance

Trams Reliability Performance

Trams Reliability Performance

Monthly numbers for MOTC Reporting:

2) Accident frequency rate:

3) Lost Time Injury Frequency Rate:

0 lost Time Injury rate.

Number of health/medical assessments conducted in March 2023: 2

Stage 2 Tracks is for passenger service alignment: 1709.4 meters

The siding track is 54 meters.

6) The number of kilometres travelled by passenger trams.

7) The number of journeys (estimated and actual) made by passengers on trams:

MP Railway operator employees: 3

We have generated in March 2023, 369 Tram audits.

No investigations were carried out this reporting period.

No internal notices were posted during the reporting Month.

We have not received any new notices from MOTC.

Planned and Actual Deployed Tram

Sum of Loops / Passengers per Month Remarks

83 Loops: passenger service, (+) 1 loop:

16) Total Yearly Loops by Tram

17) Number of timetable changes.

1 during the reporting Month. (Ramadan Timings)

Tram operating Hours : 18:30 to 24:00

All weekdays same timing.

13 Service Interruptions / Disturbances of passenger service during the reporting month.

Service Interruptions / Disturbances

19) Number of service replacements by bus/ taxi.

20) Identification of Hazards for the Traffic and Signalization:

2022 2023 Grand

Hazard Classification (# of Observations Month /

Violation Vehicle obstruction

Hazard Classification (# of Observations Month /

Hazard Classification (# of Observations Month /

Hazard Classification (# of Observations Month /

21) LPG consumption/cylinder for the reporting month:

ITEM DESCRIPTION QTY UOM

22) Complaints Rate:

1 SRP meeting was held in the reporting month.

TOTAL LTI FREE MAN-HOURS

LEADING INDICATORS - MAR 2022

LAGGING INDICATORS - MAR 2022

HSE Initiatives/Other Information

Weather summary during the reporting Month.

1-Mar-2023 28 23.3 21 16 10.8 6 65 46.5 28 26 15.8 9 Mostly Sunny

No investigations were carried out this reporting period.

 To get Station #9 screens connected to Scala software for content management.