Tta Aurbero es-8PgP

Calcaste Univerey Regitration Numbero7- 1211-08-20

Calacta Uivertn Rolt Nomber 2O1OI1- u- 0018

o e Jumber 1
Dode12-08-202|

Group-A
Business Communitation is 4he process e shonn
betueen people sithin ond outide
intormation
a Company
tommunicouhon is hoo employees
boness
Effeehive
reach Osioni2aionol
iteracF to
Ond ma nagement
orqanizafona
is to improe
oals. 1S porpose
goc

and educe erors

Praches
alto Ges in:
imPevtonce e busines tom munitahdn
The
osines ideas
.resent options/nea
plans and proposali otioess rniaq)
.
Mating
Executieng dessions

Reachi Teemeats

order
.Sendirq and fu4illiq
Succecs-fu sellinq
Effeckive meeti
 7
Page o.(2)
Basis e DHerence formal Communicafonfornou Commvniaiom

Defination fomal &ommunicahon mfdrmol communicahon

Meonin relatel to the is the proese
flou information insSending messoae
he formal b one pess on t o
orqanizadional strxureañother in &ome
10torma woy
bfosmn Ttfolloos ehan 94 tae thetorm
Co mmo nd in an 3os s ond exchonge
skructural orqan+sahen|el passion os
a n o g e ment o an
ranisation

c ature s epuat andvoutind t is impit,

ee ommonicohon flexi ble, dqnamic
and voie d ion natue
d)Distortion trefers to doonward, | 4Epe dt the
upuoord and hornzomoaopevine
Communicaddono tyre j
ommunicoho0

Tpes 4is ordistorted

lost + is
mueh free
hiteit passej from and less distored
ne lerel emanageme
fo another.

Authorty can be Autherty cannot be

Delegaion e delegaded through
Authonty delegated Ahrou
formal Lommookateninformal Comononicakon

Roles
n formal communication infocmel tommunia
wles are stvidly
tollowed. eneralyo rule
are tollouoed

T
 a e o. (3)
CavDvp-PB
5 pocess el om monicabion muttple barriers
hal
The t nded CommUniqve oill ofHen be disturbed and
CSOed leadi'nq to a condition ef misunderstandi n
and fai tore e oication. The Barrnek o effecire

Communicohona could be mon types e nquistie

ate.
TUolaia emotiornal ,
phycoal n d Cuultural
he
physica barsien to etfective communicaion ore

onqucaqeomer-Jhe oquage used for communicaicq a

mess age lommunicaion

hes age mo be an obstacle to etfechve
noT
h h oppens shen the pronovcement Loord is

clenr in vevbal sovd and symboL

comnunicahon. The same
Mocov fferena eancqa o Fferetpecple
hsicsd barner-The physical distance betoeen the
sendes
Sendey and Ahe eceives messanRe na aso be
an obsiade to effeche Ommuncadion Dye tu hiher levl,
roise on telephone, somet mes relevant ioformain may
be lett out
metional and psycho logica bariek hese barvies otten
anse dve to lLac motual trust and onfdence
Jaemectolemotons and Soual vauua Pcople o

esponble for ca Utipsychotonca Jstanceb bekuoeen

people
 Page No.(L)
anse o m t h e
barne
Semotic
barviers-
ematic itsel
Gmit aion 4he smbouc sustem
e
Symbols usua nave Naret meon
meon s o
ittere*
SynbsL mo Cor
ne Same
N
diferent people
fhe
ditkreoce in the statut e
Status bavviesT h e
obstade
a n d TErei ver moy also be on
ende
ne only
t effective communieahso. A spenor
So a u t o
Selede informaon to his subordinats
mai taun status di{ference

communicahon

) on
N
cheice

must be transmittesl
e the mediom-ach

thouh Go Ppropnae
medium .

An unsurtable medium 1s one ethe bi3est

baries e Commv Ojcatha0

Ditereat compre hension reatY-The tonvichon eanobirt

is dfferet to itterent people.
an event etc, monnhe
idetico
cannot perceive reait in
( o o persons
icahion
M a Sometimes
lead to m Comnun
This
Orqanizational Bomevs-Ya ditio nal Oranicotiona

uctore which are totallbased on authovit

Testrics free ond {requent ommont ation.
elaiorships

Barmers -

APot o mthe abone metiaped

ther
) Lorne,
here are many othest
which aises due to

time, uommo ncadi on ove ood.

Astonce , ShorTe
Lack
mutual trost, preonadture evalwadion, ete.

12 u P i 9TI F I air PTiT

 Page No. (E
Ommuricasion may be defined as a process Concer cic

exchonge
chonge e fadS or deal betudeen persons holdi

aAveo position n a0
orjanisction t achieve mudua

Mamoay. he comomunicaho0 proets dnami c in rode

Tathe r than a staic phenomenon
ElemeoAS Commonicatoo
SVe Major elements o ommuniafo0 pxess ove
Sender-The peson sho imcnds Convey 4he message e
The inteation
passin ntormatien and deas o othes
saown Sender Or Commd aicator

deas This isthe sobje mar h e commanicodiao.

his ma be an
opton, attitude fcelinge, vieus
osde s or Sugeshons

Encod aq ince the swbje maskr ef Commonicatho s

theodetical ond intana ble ,

*
forthe pasiq quirs
Ue ceytain smbels such as aoords, adhons Or pitore,
pitoel,et
etd
Convesion subje d matttr 1to these smbols is he
ProcesS
ncoding
CommonicaionChonnel |he person who ic iotend ed
| communicasm has to chooseAhe chonnel
for Sendig
the reuired informhod, ideas, ee. he
infovamtton s
Avansmittea Ao 4he veceiver Ahov cevtaun chaopels

shich n a b e eitherformal or informo

T UT Tas a t a r faT e AI aGlalGT 5 25 HaT 12 uTU OT,

 Page Do. (6)
is the usho rrceires he
ceierReceiver perso
mess ag oTfor whom the message 1s Meant
e
4is 4he ceiver oho viel o understand he
me ssa8
me
ssaRe in Ahe best poible manrey o achievi
he detired objectivel

f ecdinq he she +siel receires the messe

o Smbsl m
person
the Communitor Amel t tonvet

the Same such a way 30 ha he May extra

Smeonings d hs Lomplete understandin
feed back -

Fecsbad is the proces ensurno0q thas 4he

receivev has eueived the messaqe and onderStpod
n the S a m Sense as sender meant it

TO Gar r4y RR e 1arTR 25 HIS , 12 7EH HHGR

 Paae o.(1
lo

Role o{ ommonicahon o f l i t rsoluton:

chaooelS

SUnderstnndinq and roise in Ahe communi atio

Somehomes create Communi cahve slems in h e
pro
Orgoni satien Poor ommunicatioo is aeason fo rcontid

. Communicaton can be
made ette chivey ,the ditterence
n
Can be elimiootal
c o n t i d regolution
momuni couhan ploys importcat an role n

he role ocommunication in conttid resslutieo m b e

Unde r :
ommenicaon
Removal omisunders tandin-Efechve 9ndthe
he serder
emoes mis undevstondicq in between
and Ahere
eceivers. So, *here is ess probability econic

is conic Ahd Can be resoved fhrough muutua

i s ussion
bames - Efeche omuaiatho reme e s
bRemova o
the boiers n communicaon ushich may creae
contic . Contic is resoled throuh ace toface
Convesno and neqotiationa

ithdrauwal e Contidt omunicaion a n be usedas

O
po e fus weopon Ao remone the mevances e

the eontuch paties

nfLet- EAeckive Com municahon helps t

Minimisakon

minimise conf d T ehooi Pprpiake channel s

Commonieaddn

T 104TT 127 GIr 25 HT , 12a T F

 aae No. (8 (nfic
bhe Ley difterencey betuoeen nterAPOup. 1traqou
mere
is h
hoa interqoup t o i d is amo wo or

thin a P-
ops
UT
,while iraqrouf nicds
ivee vexbal disoqree mett
nraq onttid are ore

are bothn
ofidi
usthin u P , wherea itcrqroup
Versal and non- vevba ucGATee meats Moeove
most cosel
ntragoup Contuds oe mangeablee
whereas tegroup o u s are not ess Ao mane
all the Aime

ntero s lrofoop Cootid

listinchion Cofic

Shares mmoN
Shoves diHterent
Ta-aets
terge tares
Resovina Top menogemeh Ma e vesolved
m a i n volve in within the roe
e&elvi the tenftd

Seve i May led Ba Ma net leadto hge

sthe chame n he Chotyes in the
etfed
compon
com