STACY RAWLINGS

Phone (801) 808-8435

Email stacy.rawlings@yahoo.com
Recreational Therapist Address Magna, UT 84044

PROFESSIONAL SUMMARY
Versatile Experiential Recreational Technician with a proven track record of coordinating engaging programs and events at The
Phoenix Recovery Center. Expertise in volunteer coordination, recreational therapy, and emotional development. Demonstrated
critical thinking and active listening skills to tailor lesson plans and ensure a safe environment. Managed budgets and
maintained equipment for optimal performance. Collaborated with staff and participants to improve program effectiveness. A
confident team leader with strong time management and adaptability. Ambitious individual with strong organizational and
multitasking skills. Ready to apply knowledge and skills to any challenge.

SKILLS

• Time Management • Active Listening

• Volunteer Coordination • Recreational Therapy
• Emotional Development • Critical Thinking
• Safety Requirements • Performance Improvement
• Adaptable and Flexible • Team Collaboration and Cooperation
• Work Organization and Prioritization • Feedback Acceptance
• Team Leader

EXPERIENCE

EXPERIENTIAL RECREATIONAL TECHNICIAN — The Phoenix Recovery Center

south Jordan, Utah, October 2022 - Present

• Maintained accurate records of attendance for all programs offered.

• Developed and maintained positive relationships with participants and other staff members.

• Created engaging lesson plans tailored to the needs of the participants.

• Coordinated special events such as field trips, picnics, and sports tournaments.

• Evaluated existing programs and recommended changes based on participant feedback.

• Ensured proper maintenance of equipment used for recreational activities.

• Recruited volunteers to assist with running recreational programs or special events.

• Implemented strategies for providing a safe environment during recreation activities.

• Provided guidance and instruction to individuals participating in recreational activities.

• Instructed classes on various topics related to health and wellness or leisure pursuits.

• Managed budgeting tasks associated with the operation of recreation programming.

• Organized games, contests, competitions, and group activities.

• Managed inventory levels of supplies needed for daily operations.

 • Provided instruction on proper use of recreational equipment.

DISPATCHER AND COURIER — Intermountain Health Care

West Jordan, Utah, January 2013 - October 2020

• Utilized problem solving skills to identify potential issues and develop creative solutions for efficient delivery routes.

• Collaborated closely with team members to optimize routes and ensure successful deliveries on time every time.

• Provided guidance and support to drivers regarding their daily duties, route changes or special requests from
customers.

• Proficiently used dispatching software systems to manage daily operations, track drivers and coordinate deliveries.

• Demonstrated ability to multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

• Investigated any discrepancies between estimated arrival times versus actual arrival times for packages.

• Assisted with training new employees on proper use of the dispatch system and software applications.

• Maintained accurate records of all deliveries, including tracking numbers, times, destinations and driver information.

• Effectively communicated with customers, drivers and other personnel to ensure timely delivery of packages.

• Ensured compliance with company policies related to safety regulations and procedures.

• Excelled in multitasking to manage a high call volume with professionalism and efficiency.

• Demonstrated strong problem-solving skills in resolving customer inquiries and complaints.

• Responded quickly to emergency situations involving drivers or vehicles.

DELIVERY DRIVER — Sysco Intermountain

West Jordan, Utah, October 1997 - July 2013

• Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.

• Checked delivery addresses and verified correct package delivery.

• Managed multiple tasks simultaneously while delivering goods within specified time frames.

• Developed strong relationships with customers by providing friendly service and responding to inquiries promptly.

• Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

• Adhered to delivery schedules and deadlines.

• Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.

• Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.

• Worked closely with supervisors and other members of the team to ensure smooth workflow processes.

• Monitored road and weather conditions for safe driving.

• Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed.

EDUCATION

BACHELOR OF SCIENCE (B.S.) IN RECREATIONAL THERAPY CANDIDATE

— Universtiy of Utah
Salt Lake City, Expected graduation Aug 2025

ASSOCIATE IN SCIENCE (A.S.) IN GENERAL EDUCATION

— Salt Lake Community College
Taylorsville , Aug 2023 GPA 3.9
CERTIFICATIONS

• Therapeutic Recreation Technician (TRT) • Basic Life Support (BLS)

REFERENCES

References available upon request