\ Iesf 3

READ|NGANDUSEoFENGL|SH(lhourl5minutes)

Part 1
gap'
which answer (A, B, C or D) best fitS eaCh
For questions 1-8, read the text below and decide
There is an example at the beginning (0)'

Mark your answers on the separate answer sheet'

Example:
0 A wanting B asking C seeking D demanding

ABCD
0 oaoo
Feedback forms

given a form (0) how satisfied

often when we buy something or use a service, we are
feel that (1) ..'...." such forms is a waste
we are with the product or the service. Many people
notice of what people put on the forms'
of time; they think that companies probably take no
with most nothing could be further from
This may be the (2) ......... with some companies but
be (4) """"' ' In fact'
the (3) . surveys are carefully analysed so that problems can
because of what customers have written on
improvements made by companies often (5) .........
these forms.

you to do so in as much (6) """"' as

lf you are given a form to complete, companies want
products but they also want customers
possible. They obviously like to receive (7) .'...'... on their
do not do this' companies may
to (8) ......... any problems that they have found. lf customers
remainunawareofprob|emsand,consequent|y,noimprovementscanbemade.

48
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Iesf 3

Part2
gap. Use only
For ouestions 9-16, read the text below and think of the word which best fits each
one word in each gap. There is an example at the beginning (0)'

Write your answers lN CAPITAL LETTERS on the separate answer sheet'

Example:
E I I N C E

Outdoor swimming

Ever (0) ........ I was a young girl, I have been an enthusiastic outdoor swimmer' My favourite
olace to swim is the tido near my home in London - a giant pool with reflections in the sun like

jewels. Being unheated, (9) ........ can be uninviting to those (10) ."""" prefer warmer water' but

that also means fewer crowds.

The swims I prefer are the ones on my own when I have the pool all to (11)
Then, I slip

into the water and feel it surround me. I swim up and down the pool, thinking of nothing
but

counting strokes between breaths: 'One, two, three, four - breathe.' Whole hours can slowly drift

(12) ........ , as my arms stretch out in (13) ........of me. lconcentrate (14) '...'... the noise the
around, I still
bubbles make as l exhale under water. (15) ........there may be other swimmers
feelalone and at peace, a sensation I don't get (16) ........ else I know.

50 -)F p,1351
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 Iesf 3
\ Part 5
You are going to read a magazine article about a voiceover artist. For questions 31-36, choose the
answer (A, B, C or D)which you think fits best according to the text.
Mark your answers on the separate answer sheet.
Shirley Ford, voiceover atrist
C1ve Gartside meets the voiceover arlist Shirley Ford, whose voice is familiar from
advertisements, cartoons and other recordings.
During our first, hour-long conversation, Shirley
Ford speaks to me in the voice of a cheeky 8-year-
old boy, the boy's tired mother, an amusing elderly
Scottish woman and a very fast-talking alien.
Her voices - I struggled to keep count of them
all - are recognisable to viewers of children's
TV and cartoons, and to people who have seen
computerised employee programmes about health
and safety. 'l've just done a voiceover about back
injuries,' she says, 'so I had to learn quickly how to
pronounce loads of medical terms.'
Shirley talks about what it takes to do voiceovers.
'Lots of actors, some very highly regarded, reckon
they can do funny voices and, actually, many of
them probably can,' she says. 'There's more to it
than that, though. You have to bring the script to
Iife for an audience who can't see you. You wouldn't
believe how many household names are desperate
to do voiceover work. Thinking of the publicity,
producers will invite them to auditions, but often
they don't get offered parts because they're too
used to acting with their whole bodies.'
After school, Shirley enrolled on a drama course
with a standard acting career in mind. During the
course, she had some occasional work singing
jingles for TV adverts. 'One day,' she says, 'the
man who ran the recording studio suggested I try
out for the part of a rabbit in the soundtrack for
a cartoon. It seemed ridiculous - I hadn't studied
drama to play rabbits - but I tried it for a laugh and,
amazingly, ended up getting a major part.' Shirley
realised she could do voices and that voiceover
work might be the way to go.
Adult female actors are frequently asked to provide
the voices for small boys and girls. Their voices
are lighter than those of male actors, and in the
recruitment of child performers there are complex
procedures and endless forms to deal with, which
production companies on tight schedules would
54
rather avoid. Shirley has learnt to create the right
sounds from the back of her throat, and to avoid
always sounding like the same child, she collects
new voices as she watches children's TV.
Cartoons are the highlight of a job that includes a
whole range of things from educational videos to
vacuum cleaner adverts. 'Those are hard because
you have to sound enthusiastic about something
you care nothing about, but my years in this
profession help,' she says. 'They've taught me
that the trick is to smile while you're talking - that
makes your voice sound bright and cheery. When
I've got some days doing animation work, it feels
like a holiday; the interaction with other actors
makes a huge difference.'
The competition for work is fierce, and a good
showreel - a recording demonstrating what the artist
can do - is essential. 'lt's definitelyworth investing in
a strong showreel,' Shirley says. 'There are agencies
which specialise in helping voiceover artists put
them together.' She claims to have got where she is -
near the top of her profession - through doggedness
as much as natural ability. 'Whether it's making
your showreel and taking it round all the film and
TV companies, advertising agencies and recording
studios, or simply practising your voices, it's all
about setting goals and refusing to give up.'
For anyone considering a career doing voiceovers,
Shirley recommends attending 'specialist
workshops - they cover all types of voiceover'.
She also believes a passion for human sound is
fundamental, describing herself as obsessed with
voices and, in a sense, becoming the characters
she is performing. 'lf I've been in the studio doing
a particular kind of American voice, for example, it
can take control of me and I'll be speaking like that
for hours, perhaps even days afterwards,'she says.
'My children have grown up used to their mum
talking in completely different voices.'
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Iesf 3
Part 6
You are going to read an article about the bookGuinnesswortd
removed from the article. choose from the sentences A-G the
There is one extra sentence which you do not need to use'
Mark your answers on the separate answer sheet'
How to break a Guinness World Record
Who doesn't want to be the best in the world?
Why are we so fascinated by breaking records? For
record holders, it is official confirmation that you
can do something better than anyone else in the
world, even if it is just eating a lemon quickly' People
like setting goals, pushing themselves - especially if
they get to see their name in print at the end of it'
Although humans have been competing and showing
off for thousands of years, the official arbiter of
human achievement , Guinness World Records, is still
young. It began only 64 years ago when Sir Hugh
Beaver, head of the Guinness company' got into an
argument while away on a hunting trip about the
fastest qame bird in Europe: was it the grouse, the
duck or the plover? feXn And so the idea
for a book of records was born, a definitive list of
the world's suPerlatives.
It's amazing how many people seem to be interested
in breaking a record. GWR gets about 1,000 record
claims a week, of which only 5%-7% are accepted,
and about 2% make it into the annual book' You
may wonder what kind of person is interested in
breaking records. Applications come {rom all over
the world: most from the US, followed by India
and China - two Indian men are currently battling
for the 'longest hair' record. The typical would-be
record-breaker is apparently a man in his mid-3Os'
fKt---l Ashrita Furman from the US has the
r"cotd fot h"lding the most records (more than 200,
though he has broken up to 600). Some people even
make record attemPts everY daY'
56
Records' six sentences have been
one which fits each gap @7a2)'
Almost anything definable, measurable and
provable can become a record. ffi8Xl---l so-",
like those, are easy to attempt but difficult to beat,
such as eating three cheese biscuits in the fastest
time (34.78 seconds). It's easier to beat an existing
record than set a new one because 'firsts' have to
be approved as suitable records to attempt'
lrW--l The general notes spell out the
i.np*tu*" of evidence - photographic, video,
independent witnesses - as much as you can get'
For mass-participation records, you must prove that
you've counted ProPerlY.
to newcomers:
GWR gives some general advice
analyse the specific rules for your chosen record
to spot and exploit any loopholes in them' For
example, Furman smashed the world record for
rolling an orange for a mile with his nose when he
discovered the rules didn't stipulate colour - he
chose an unripe green orange that was hard, round
and fast. fmXn It isn't enough iust to be able
to do somlthing unusual, such as lick your elbow
You need to have the skill to be able to lick your
elbow as many times as possible in one hour -
something that can then be attempted and broken
by someone else.
Records will be dismissed if they are considered
if
stupid, dangerous or illegal, or there isn't
enough evidence: an organist's playing marathon
was reiected because it was only witnessed by
Finally, don't cheat!
her parents fE.=n
One man, who broke the record for balancing the
most drinking glasses on his chin, had his award
disallowed when he admitted to breaking the rules
by using Plastic cuPs.
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Iesf 3

PartT
You are going to read a magazine afticle about four extreme fans. For questions 4T52, choose
from the fans (A-D). The fans may be chosen more than once.

Mark your answers on the separate answer sheet.

Which fan says

she was able to improve a difficult situation through being a fan?
Ft_-l
she first saw her object of interest through a misunderstanding?
Fj---_]
her object of interest offers the best entertainment of its type?
ril--l
she is uninterested in how popular her object of interest is?
Fit----]
she was concerned by what other people might think of her?
Fil---_]
she was encouraged to try and achieve something by being atan?
tr]]
the object of her interest has become a part of her identity?
tr]--l
she had a low expectation of something at first?
tr,1--l
she recognises that keeping her obsession going is a luxury?
Ft---_]
she was made to take an interest in something that later became her passion?
Ft--l

58 i Fp- 13gl
 69
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 Iesf 3

\ LISTEN ING (approximately 40 minutes)

Effi
Part 1

You will hear people talking in eight different situations.

ffi lr)
fiHHT J/
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Listening test audio
For questions 1-8, choose the best answer (A, B or C).

You hear a man talking to a friend about a bicycle shop.

What is he doing?

A recommending the shop to her

B explaining how she can get to the shop
C suggesting she should have her bike repaired

You hear a TV producer talking about reality programmes on TV.

What is the main point she makes about popular reality shows?

A The production standards are very high.

B They deserve the praise they get.

C Their popularity is short-lived.

You hear two writers talking about writing dialogue.

What do they agree about?

A Most writers reproduce dialogue they have overheard.

B Less experienced writers should work hard to improve their dialogue.
C Good writers have a natural ability to write dialogue'

You hear a woman telling a friend about a long train journey she's been on.

Why did the woman enjoy it?

A She had some interesting conversations.

B She saw some beautifulscenery.
C She had a comfortable seat.

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ffi {l
You will hear a woman called Jane Hughes talking about total
solar eclipses, which happen when the Moon comes between
the Sun and the Earth and blocks out the light from the Sun.
For questions $18, complete the sentences with a word or
short phrase. Listening test audio

Total solar eclipses

Jane says she was encouraged to go and see a total solar eclipse by an interesting

(9)..,......... she saw.

Jane hired a (10) """"

,; i;;;i ;in" o"r, rocation to watch her first ecripse.

The eclipse Jane saw took place during the early (11) ..........

Jane says watching the eclipse was as exciting for her as doing a

(121..........

Jane says the effect at the beginning and end of an eclipse resembles a

(13) ..........

Jane had to go to a (14) ........ ........ to see her second eclipse.

A lack of (15)
nearly caused Jane's boat journey to be cancelled.

Jane says she was pleased she had a (16) ........

to hang over herself at night.

Jane's (17) .......... about watching eclipses can be found online.

Jane is going to get a new (18) ..........

before she watches her next eclipse.

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t' Part 4
You will hear an interview with a woman called
who runs a website called coffee Lovers. For
choose the best answer (A, B or C)'
Sarah Featherstone'
questions 24-30,
ffi(r
Listening test audio

24 Sarah says she starled her website to try to

A help a particular type of coffee shop'
B inform tourists with a limited budget'
C change the attitude of certain big companies'

25 What does Sarah say about changes to the website?

A Reviews from users are the main feature'

B Interested clients have to apply to be included'

G The basic design layout has been reorganised'

from the website is

26 The most likely reason for excluding a coffee shop

A an unattractive building.
B poor customer service.
C the taste of the Product'

shop for?
27 What does Sarah praise the Old Mill House coffee

A the style of their notices to customers

B the attractive interior
G the entedainment theY Provide

28 WhatdoesSarahthinkaboutthefoodservedinthePinkPeacock?
A lt's the best takeaway food in the neighbourhood'
B lt's suitable for those with special dietary needs'
C lt's good value for money'

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