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PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question or
statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
19. Mark your answer on your answer sheet.
 PART 3

Directions: You will hear some conversation between two or more people. You will be asked to
answer three questions about what the speakers say in each conservation. Select the best response to
each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will be
not printed in your test book and will be spoken only one time.

32. Where are the speakers? 38. What field does Dr. Omar Waheed work in?
(A) At a doctor’s office (A) Economics
(B) At a travel agency (B) Geology
(C) At a restaurant (C) Sociology
(D) At a pharmacy (D) Medicine

33. Why does the woman apologize? 39. What does the man mean when he says, “I’m
(A) The man’s account has been closed. meeting with five clients”?
(B) The man’s bill is incorrect.
(A) He needs to make copies of a document.
(C) The man has to wait.
(B) He needs to change a reservation.
(D) The man must resubmit a form.
(C) He’s too busy to attend an event.
(D) He’s pleased about a business deal.
34. What will the man most likely do next?
(A) Forward an e-mail 40. What does the woman say she will do this
(B) Go to the airport
afternoon?
(C) Make a telephone call
(D) Provide credit card information (A) Write a report
(B) Borrow a book
35. What type of business does the man work (C) Pick up a client
(D) Give a lecture
for?
(A) A construction company 41. What does the man's company manufacture?
(B) A delivery service
(A) Mobile telephones
(C) A car repair shop
(B) Skin care products
(D) A sporting goods store
(C) Audio headsets
36. Why does the woman recommend TMK
(D) Snack foods
boots?
42. According to the woman, how should the
(A) They will last a long time.
(B) They are inexpensive. man sell his merchandise?
(C) They come in many colors.
(A) Through television advertising
(D) They are available in many sizes.
(B) In retail stores
(C) By telemarketing
37. What does the woman encourage the man to
(D) On the Internet
do? 43. What does the woman suggest the man send
(A) Purchase a warranty to reviewers?
(B) Sign up for a discount program
(A) Free samples
(C) Increase the quantity of an order
(B) Demonstration videos
(D) Try on an item
(C) Contact information
(D) Research data
44. What is the purpose of the conversation?
(A) To discuss an employment opportunity
(B) To propose a department relocation
(C) To revise an itinerary
(D) To introduce a new colleague
45. What does the man ask about?
(A) The location of a company headquarters
(B) The process for reimbursement
(C) The requirement to move overseas
(D) The start date of a position
46. What does the man say he needs to do?
(A) Talk to his manager
(B) Renew a passport
(C) Open a bank account
(D) Purchase an airplane ticket
47. What is the conversation mainly about?
(A)\ The details of an order
(B) The design of some clothing
(C) A reception for clients
(D) A change in company policies
48. What does the woman say about the
restaurant?
(A) It is close to her office.
(B) It has a small number of employees.
(C) It has excellent food.
(D) It provides event catering.
49. What does the woman say she will do?
(A) Inspect some merchandise
(B) Make an appointment
(C) Confirm a delivery date
(D) Contact a business owner
50. What is the purpose of the woman’s visit?
(A) To buy some sheet music
(B) To get an instrument repaired
(C) To check on a price
(D) To audition for a musical group
51. What does the man request?
(A) A credit card
(B) An address
(C) A receipt
(D) Photo identification
52. What does the woman say she will do on
Saturday?
(A) Give a musical performance
(B) Return a product
(C) Meet a repairperson
(D) Teach a piano lesson
53. Why is the woman at the Central Vista
Hotel?
(A) To choose a venue for a banquet
(B) To present at a conference
(C) To interview for a job opening
(D) To visit a hotel guest
54. What does the woman need help with?
(A) Unlocking a door
(B) Processing a payment
(C) Upgrading to a bigger room
(D) Setting up a projector
55. What does the man ask the woman to do?
(A) Return in an hour
(B) Complete a request form
(C) Wait in the lobby
(D) Provide identification
56. Where do the speakers most likely work? 62. What are the speakers mainly discussing?
(A) At a publishing house (A) An employee evaluation
(B) At a radio station (B) A sales report
(C) At a bookstore (C) A new client
(D) At a television network (D) A travel itinerary

57. Why is the man disappointed? 63. Why does the man say, “there isn’t a
(A) A project deadline was not met. company policy about this”?
(B) An employee is leaving the company.
(A) To postpone an announcement
(C) A document has been misplaced.
(B)To give the woman permission
(D) A guest has canceled.
(C) To offer an explanation
(D) To suggest a policy change
58. What does the woman say she will do?
(A) Prepare a contract 64. Why is the manager unavailable?
(B) Contact a supervisor
(A) She is speaking at a conference.
(C) Look for some information
(B) She is training new employees.
(D) Revise a budget
(C) She is finishing a report.
(D) She is meeting some clients.
59. What event are the speakers discussing?
(A) An annual reunion
(B) A grand opening
(C) A product launch
(D) A company dinner

60. What does the man imply when he says,

“The weather’s been so nice lately, though”?
(A) He is disappointed in a decision.
(B) He is reluctant to plan an outdoor event.
(C) He would like more vacation time.
(D) He expects the weather will change tonight.

61. What does the woman suggest?

(A) Rescheduling a dinner
(B) Setting up video equipment outside
(C) Serving some food in a different location
(D) Offering a discount
65. Who is the woman?
(A) A store customer 68. Where is the man going?
(B) A trade show exhibitor
(A) To his apartment
(C) An event organizer
(B) To an airport
(D) A building inspector
(C) To a hospital
(D) To a bank
66. Look at the graphic. Which extension
number will the man have to dial? 69. Look at the graphic. What station does the
(A) Ext. 111 woman say the man should get off at?
(B) Ext. 121
(A) East Bainbridge Street
(C) Ext. 131
(B) Rosedale Street
(D) Ext. 141
(C) Danner Junction
(D) Smyth Junction
67. Why does the man say some staff may be
delayed? 70. What does the woman recommend the
(A) They are eating lunch. man do?
(B) They are helping other people.
(A) Consult a map
(C) They are at an orientation session.
(B) Get on a bus
(D) They are picking up some supplies.
(C) Buy an umbrella
(D) Take a taxi
PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speakers say in each talk. Select the best response to each question and mark
the letter (A), (B), (C), or (D) on your answer sheet. The talks will be not printed in your test book and
will be spoken only one time.

71. What item is being featured on the show? 77. What kind of business does the speaker work
(A) A set of gardening tools in?
(B) A floral arrangement
(A) A bank
(C) A self-help book
(B) A travel bureau
(D) A plant container
(C) An employment agency
(D) An insurance company
72. What is Ms. Russell going to do?
(A) Read an excerpt from a book 78. According to the speaker, what advantage
(B) Show a short video
does the new location have?
(C) Demonstrate the use of a product
(D) Answer questions from viewers (A) It is close to a variety of cafés.
(B) It has more spacious offices.
73. What is offered to the first 25 callers? (C) It has beautifully landscaped gardens.
(D) It is easily accessible by public transit.
(A) A ticket to the show
(B) Free shipping on an order
79. What policy change does the speaker
(C) A club membership
(D) A magazine subscription mention?
(A) Employees will have more vacation time.
74. Where most likely does the speaker work?
(B) Telecommuting options will be offered.
(A) At an office supply company (C) Weekly meetings will be mandatory.
(B) At a restaurant (D) Offices will need to be shared.
(C) At a convenience store
(D) At an employment agency 80. What has the listener agreed to do?
(A) Speak at an event
75. What is the problem?
(B) Help plan a conference
(A) Some files have been misplaced. (C) Prepare a special tour
(B) A product was incorrectly priced. (D) Teach a course
(C) An order was not delivered.
(D) Some equipment is damaged. 81. What did the speaker send in an e-mail?
(A) An evaluation form
76. Why does the speaker say, “We open in an
(B) A detailed agenda
hour”? (C) A list of names
(D) A budget proposal
(A) To ask a customer to return later
(B) To suggest delaying a delivery
82. What does the speaker say about Ruby
(C) To emphasize that a situation is urgent
(D) To offer an extra shift to an employee Weaver?
(A) She needs to be trained.
(B) She has changed jobs.
(C) Her fees are too high.
(D) Her availability is limited.
83. What is the speaker about to do?
(A) Give a safety demonstration
(B) Inspect some equipment
(C) Issue identification cards
(D) Create work teams
84. What are the listeners asked to provide?
(A) A department name
(B) An e-mail address
(C) An employee number
(D) A safety certificate
85. What will happen at the end of the session?
(A) A user's manual will be distributed.
(B) Workers will meet a manager.
(C) A supervisor will hand out forms.
(D) Participants will ask questions.
86. What is the main purpose of the message?
(A) To report a computer problem
(B) To explain a hiring decision
(C) To announce an early closing
(D) To request a deadline extension
87. What is expected to happen by the evening?
(A) Power will be restored.
(B) Software updates will be installed.
(C) New security measures will go into effect.
(D) Road conditions will worsen.
88. What are listeners reminded to do?
(A) Lock their office doors
(B) Turn off some equipment
(C) Update a schedule
(D) Contact a technician
89. Who most likely are the listeners?
(A) Board members
(B) News reporters
(C) Civil engineers
(D) Career counselors
90. What does the speaker imply when he says,
“there are plans to build a new hotel across the
street”?
(A) He hopes there will be more job opportunities.
(B) He is afraid construction noise will bother
guests.
(C) He anticipates an increase in local tourism.
(D) He is concerned about competition in business.
91. What does the speaker propose?
(A) Renovating a facility
(B) Moving a business to another location
(C) Launching an advertising campaign
(D) Redesigning staff uniforms
92. What type of report is the speaker requesting?
(A) An office-equipment inventory
(B) An employee evaluation
(C) An expense report
(D) A sales report
93. Why does the speaker postpone a deadline?
(A) He knows the listener is going on vacation.
(B) He will not be able to review a document
until later.
(C) He wants a job to be done thoroughly.
(D) He cannot proceed without more funding.
94. Look at the graphic. Which office belongs to
the speaker?
(A) Office 1
(B) Office 2
(C) Office 3
(D) Office 4
95. What is Franklyn Supermarket celebrating?
(A) An anniversary
(B) A new store opening
(C) A national holiday
(D) A profitable quarter
96. Look at the graphic. At which store location 98. What does the speaker say she is pleased
is the announcement being made? about?
(A) Allendale (A) The number of participants
(B) Kleinsburg (B) The variety of classes
(C) Pine Valley (C) The location of a meeting
(D) Yardville (D) The choice of instructors

97. Why should listeners visit a Web site? 99. Look at the graphic. Which session has been
(A) To vote for the employee of the week canceled?
(B) To sign up for a membership program
(A) Creating Graphics
(C) To check for job openings
(B) E-mail Policies
(D) To write a customer review
(C) Managing Files and Data
(D) Reading Financial Reports

100. What will happen after the morning

session?
(A) Identification cards will be distributed.
(B) Lunch will be provided.
(C) Certificates will be awarded.
(D) A tour will be given.