Rita N0 16 Cactus Street, Nungua, Accra GH,

(233) 246-1515-53

Mintah ritlyngh@gmail.com
www.linkedin.com/in/rita-mintah

Human Resources Professional with 6+ years of experience assisting with and fulfilling organization
staffing needs and requirements. A proven track record of using my excellent personal, communication
and organization skills to lead and improve HR departments, recruit excellent personnel, and improve
department efficiencies. Team player with excellent communication skills, high quality of work, driven
and highly self-motivated. Strong negotiating skills and business acumen and able to work
independently.

Experience
JULY 2020 – PRESENT
Human Resource and Corporate Affairs head/ Bsystems Company Ltd, Ghana, Dubai, Nigeria, Ethiopia,
Mozambique
Developed and implemented HR policies and processes, leading to ISO certification (270001:2013) for
the company. Managed the full employee lifecycle, including recruitment, onboarding, performance
management, and off-boarding. Ensured compliance with labor laws and handled employee relations
issues. Led talent acquisition processes, including recruitment, interviewing, and hiring. Managed office
supplies, facilities, vendor relationships, and administrative support for various departments. Provided
guidance and support on complex HR issues to HR generalists, management, and staff. Developed and
executed a comprehensive succession planning strategy within the organization. Stayed updated on HR
trends, best practices, and employment law changes

JUNE 2020 – AUGUST 2021

Company Secretary and Board Secretary/Industrial Kinetic Services
Assisted the Board in complying with the company constitution and relevant legislation. Maintained
company books and records, including minutes for shareholder and director meetings. Prepared and
issued notices, filed statutory forms, and returns with the Registrar. Informed the Board about relevant
legislation and advised on responsibilities. Provided guidance on changes and developments in laws
affecting company operations.

FEBRUARY 2017- JANUARY 2020

Human Resources Generalist/Universal Merchant Bank, Accra
Review, update, and revise company hiring practices, vacation, and other human resources policies to
ensure compliance with all local and state labour regulations. By creating and maintaining a positive and
responsive work environment, raised employee retention rates by over 10% to achieve a greater than
90% employee retention over a 2-year period. Developed recruitment programs to successfully increase
minority recruitment and meet affirmative action requirements. Lead development team to build and
deploy a dedicated a recruitment website which reduced year-over-year recruitment costs by 14%.

APRIL 2011- JANUARY 2017

Talent Acquisition and Recruitment Officer/HR Servicesgh, Accra
Streamlined Recruitment Process: Implemented and optimized end-to-end recruitment workflows,
resulting in a 25% reduction in time-to-hire and a 30% increase in overall team productivity. Utilized
advanced recruitment analytics to drive strategic decisions, achieving a 20% decrease in recruitment
costs and a 15% improvement in candidate quality. Maintained rigorous compliance standards
throughout the hiring process, resulting in a 100% adherence to legal requirements and a 95% candidate
retention rate. Implemented streamlined background check procedures, reducing verification
turnaround time by 40% and enhancing the organization's reputation for integrity in hiring. Led
successful onboarding initiatives in collaboration with clients, resulting in a 25% decrease in new hire
attrition and enhanced team integration. Established talent pools for critical positions, enabling quick
access to pre-screened talent, leading to a 30% reduction in time-to-fill for repeat hire roles.

Skills
• Proficient IT skills in MS Office & HRIS • Team player • Excellent time management skills • Conflict
Management • Public Speaking • Data analytics

Education
JUNE 2021
Master of Arts in Public Administration / GHANA INSTITUTE OF MANAGEMENT AND PUBLIC
ADMINISTRATION

Bachelor of Arts (hons) in Business Studies

Major in Human Resources Management/WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE,
ACCRA

OCTOBER 2007
Diploma in Communication Studies/GHANA INSTITUTE OF JOURNALISM

Professional Affiliations
 Human Resource Professional Network Global-HRPN  Charted Institute of Human Resource
Management-CIHRM GHANA CIPD Level 7 Advanced Diploma in Strategic People Management UK-
Ongoing

Relevant Training/Courses
Financial Crime Prevention Training, Ghana Internal Bank, Accra, 2018  Public Procurement Act and
Public Finance Management Act Course, University of Ghana Business School, Accra, 2018  Service
Level Agreements Workshop, Robert Edwin Conference, Accra, 2017  Overcoming the Challenges in
Company Secretarial Practice, Corporate Law Institute, Accra, 2016  Mastering the Techniques and
Modern Trends in Negotiating and Drafting Commercial Agreements, CCFL and Corporate Law
Institute, Accra, 2013  Implementation of New Three-Tier Pension Scheme – Role of HR Practitioners,
IHRM, Ghana, 2013

ACTIVITIES
Literature • Environmental conservation • Art • Yoga • Skiing • Travel