SURVEY QUESTIONNAIRE

Thank you for taking your time to complete this survey. We’re students from Faculty of
Foreign Language of Nha Trang University. We are carrying out this survey in order to
support our research on tourism recently. Your responses will be valuable data for us. We
promise your privacy will be kept, and this will only be used for academic purpose.

I. PERSONAL INFORMATION
1. Name: Gender: Male / Female
2. Nationality
3. Age:
A. Teenagers
B. In the 20s
C. Middle-aged
D. Elders
4. Did you travel during June 2019 to August 2020? Bỏ câu này nhé
A. Yes
B. No
5. Where did you travel from June 2019 to August 2020?
A. Asia D. Australia
B. Europe E. America
C. Africa
II. BACKGROUND INFORMATION
1. What purposes did you travel?
A. Business
B. Study
C. Holiday
D. Others
2. Who did you travel with?
A. Alone
B. Family
C. Friends
D. Others
 3. What kind of holiday did you travel?
A. Backpacking tour
B. Sightseeing tour
C. Camping
D. Package tour
E. Others
III. FACILITIES
1. What type of accommodation did you stay when traveling?
A. Homestay
B. Hotel
C. Guest house
D. Resort
E. Others
2. What kind of transportation did you think the most convenient when you traveled
there?
A. Public transport
B. Rental cars
C. Private vehicles
D. Others
IV. SERVICES AND STAFF
Not very
Very satisfied Satisfied Disappointed
satisfied

Room quality
and equipment

Hygiene issue

Security

Staff’s attitude

Staff’s English
ability

Staff’s help
 V. ACTIVITIES
1. What activities did you participate in during the holiday?
A. Recreational activities
B. Outdoor activities
C. Indoor activities
D. Others
2. What famous destination did you go to?
A. Mountains
B. Beach
C. Historical sites
D. Others
VI. PRICE

Expensive Reasonable Cheap

Destination tickets

Hotel fee

Service charge

Transport fare

Restaurant/ street food

VII. RECOMMENDATION
Could you give some suggestions to improve your holiday better?
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