SAURRABH KAPOORR

I work with people to ensure they are capable and love what they do.

I hold 14 + years of expertise in conceptualizing, designing and leading the Learning and Development
verticals for organizations like Retail, Financial Inclusion, Distribution, Consumer Durables, Agro-Chemical,
and Hotel Industry. Recognized by Jombay as a 100 under 40 potential L&D specialist and was appreciated
by the Sam Walton team for my participation in L&D of Wal-Mart India.

Confident training leader with a proven history of planning, organizational and management skills focused
PERSONAL
on Learning and Development and Talent Management. As a core strength, I have a deep knowledge of L&D
Name
life-Cycle, Organisational Development, Talent Management & Solution Design, Training Delivery and
SAURRABH KAPOORR
Learning Evaluation. Has a comprehensive understanding of Business dynamics and updated market
Address knowledge combined with creative strategies.
1106, Venus Vasudev Planet, Mira
Road, Mumbai Maharastra
401107 Maharastra
Phone number WORK EXPERIENCE
9910305155
Email
adidev2425@gmail.com May 2020 - Present Head - Learning and Development
nurture.farm, Karnataka
Date of birth
24-07-1981 1. Founder member of Leadership Development & Academy for nurture.farm
Place of birth and Led Talent Management & Organization Development of the 40,000
Delhi workforces.
Nationality 2. Shaped People Capability Development Strategy based on Talent
Indian Strategies across nurutre.farm
3. Enabled Professional Development via Learning Academy – via Centers of
LinkedIn
https://www.linkedin.com/in/saurabvhkapoor/ Learning & Performance Excellence, and Digital Learning.
4. The role focuses on creating a training roadmap for the operational
capabilities of the field teams in the agtech space.
5. Trainer Assessment and Trainer Team development to manage large scale
interventions
6. Formulate and standardize processes and strategies to build efficiencies
at the Field level
7. Trainer Assessment and Trainer Team development to manage large‑scale
interventions l
8. Successfully trained more than18000 plus associates in approx 100 cities
of India.

Feb 2019 - Jan 2020 Franchise Training - Head

OYO Rooms, Delhi
· Set up end‑to‑end Learning & Development team for Franchise Hotels and
Rooms Business for India, Nepal and Sri Lanka.
· Worked with the Business Operations team to build training AOP cost and
designed OYO training Academy for smooth execution of the Training
requirements.
· Conducted training need analysis in consultation with business heads to
develop programs framework based on the complete business lifecycle of
frontline (Hotel Managers and Hotel Staff)
· Formulated and designed competency‑based training architectures based
on the 70/20/10 method to ensure the complete transition of functional
expertise to the Hotel Managers.
· Conducted gap analysis and implemented customized programs. Worked
closely with hub heads and hub trainers to roll out monthly productivity
analysis and reviewed plans to address local issues.

Mar 2017 - Feb 2019 Sr Manager – L&D Organization Development - Corporate

PI Industries, Agro-Chemical Company, New Delhi, New Delhi
1. Was a part of the 3 members corporate team responsible for setting up the
L&D function in the organization including CPO. Was responsible for
 directing the strategic framework for learning‑as‑a‑service, performance
management, development, and assessment for the internal employees;
managing program delivery and organizational adoption and
effectiveness to continuously improve/mitigate risk around training
initiatives.
2. Organizational Scalability ‒ Developed the People Capability Strategy to
enable PI`s growth from a mid‑size company, to becoming India`s largest
Agriculture company by market share. ‒ Built architecture for all learning
‑ Operations, new Product & Process, Leadership Development,
Succession Planning and Talent Management.
3. Assessed organizational needs, design, and development, sourcing of
learning partners, deployment and measurement of learning and talent
programs for enhanced capabilities.
4. Administered end‑to‑end learning management System (Success factor
LMS), (Design, enrollment to delivery) for R&D, Manufacturing and Sales,
and Distribution training.

Sep 2011 - Mar 2017 Training Manager – Nokia Distribution Business

HCL Info Systems Pvt. Ltd for Nokia India Pvt. Ltd (Nokia/ Microsoft),
New Delhi
1. Was initially hired by Nokia Money (Digital Wallet) team and we launched
Nokia Money pan India. During this process, we trained 2000 Distributors,
8000 Retailers and approximately 5000 Customers pan India.
2. With HCL, we designed and founded Microsoft Sales Training Academy
and ran all sales programs under the name of “PRIDE” (Personal
Responsibility in Delivering Excellence) ‑ A Sales Capability development
program for the Consumer Distribution Business focusing on developing
sales functional competencies.
3. Developed and Integrated Sales and Distribution training initiatives &
activities within the framework of the HCL and Microsoft strategic
business objectives.
4. Designed and delivered LMS for all the sales team with certification
process on the product, process and generic Information.
5. Created in‑house E‑learning programs as per the business needs &
co‑designed classroom and Online based simulation programs for the
entire organization based on L&D needs.
6. Designed Gamified e‑learning induction program and bought down
induction training days by 3 days. Drove robust measurement of learning
interventions to ensure the effectiveness of programs conducted.

Sep 2006 - Sep 2011 Sales and Retail Trainer

Indus Management- Training, New Delhi

1. Was on deputation for various retail organizations.

2. Trained and supervised 30 team members for the ongoing L&D Initiatives
for Bharti Wal‑Mart and Samsung India.
3. Was responsible for Hiring Front end team and train retail staff on
Products Technology, selling skills and Customer Service and
Management, also was the HR SPOC.
4. Was responsible for doing training need analysis, content development,
and delivery execution as per brand, TNI, or Business requirements.
5. Tracked attendance and progress against goals for each participant.
6. Got Certified from the brands like‑ Tag, Nike, Reebok, Adidas, Levis, Puma,
Umbro, CAT, New Balance, Dunlop, TYR, Mizuno for the training of staff all
over India.

EDUCATION AND QUALIFICATIONS

Mar 1998 - Mar 1999 High School Diploma

DTEA Sr Sec School Mandir Marg, New Delhi
 Mar 1999 - Mar 2002 Diploma: Hotel Management And Catering
Institute Of Hotel Management - Chandigarh, Chandigarh

Mar 2004 - Mar 2006 MBA: Human Resources Management

NIILM School Of Business – Delhi, New Delhi

SKILLS

Human Capital - Org Culture,

Leadership,Consulting

OD Interventions
Leadership Experience at the
intersection of Talen
Developing & deploying
Emerging HR & Learning Tech
Assisted Learning Intelligence
platform

CUSTOM SECTION
Expertise in designing customized training framework for different organizational roles and assigned tasks,
based on in‑depth research on 6 core activities: Training Need Analysis (TNA), Instructional Design based
Content architecture, Content Coverage Strategy, Operational architecture, Training Evaluation & ROI
methodology, Reinforcement Strategy. Hands‑on experience in designing & developing a tech‑based
digital training platform (Success factor) to enhance scalability and internalize learning that is aligned with
the organizational goals