Kalidas Udayakumar Shetty

Designation: Global Senior Program Manager, Alexa Data Services

(ADS), Amazon

Role: Build the Global Leadership Development function from inception

for ADS

Mobile Number: 919845866382

Email: Kalidas.shetty@gmail.com

Passport Number: Z4273712

Profile Overview: An experienced global Talent Development leader with more than 15 years of
corporate experience with companies like HSBC, TCS, HGSL, Ariba Technologies (SAP) and Infosys
BPO. A certified Professional Coach from International Coaching Federation (ICF) with extensive
experience in setting up L&D teams, driving Leadership Development capabilities, leading global teams,
and building talent pipeline for organizations.

Key Certifications:

 Certified trainer on Influencer model (Strategic Influence model for Senior Leaders)- VitalSmarts

 Certified Situational Leadership II facilitator from Ken Blanchard

 Pursuing Associate Certified Coach (ACC) from International Coaching Federation (ICF).
Completed 60 hours of training. Currently completing coaching assignment and mentor coaching.

 Certified on Kirkpatrick Four Levels-Learning Effectiveness Evaluation’ certification program

from Kirkpatrick Partners LLC the only Kirkpatrick model certifying body.

 Certified on Everything DiSC from Wiley/Ken Blanchard

 Certified Belbin Team Roles Facilitator

 Certified in Accelerated Learning from The Center for Accelerated Learning

 Certified Learning and Development Manager from Carlton Advanced Management Institute
(CAMI), USA (Modules covered: Competency Mapping and Assessment Centers, ROI on Training,
Training Needs Identification, Training Design & Training Delivery)

 Certified from Development Dimensions International (DDI) to deliver 90 + Leadership and

Behavioral modules across the globe.

 Certified in DISC profiling and Human Job Analysis (HJA) from Thomas International.

 Certified Master Trainer on Design Thinking- Internal Certification from Infosys.

 Certification in Business Excellence from GlobalNxt University Malaysia

 Certified on GROW model of coaching – Internal Certification from Infosys.

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Professional Experience

Amazon India (May 2017-Present)

Global Senior Program Manager, Leadership Development- Alexa Data Services, Hyderabad
(February 2020 to Present):

 Setting up the Global Leadership Development function for Alexa Data Services (ADS)
 Define the strategy roadmap for ADS Leadership Development.
 Lead and manage the entire gamut of leadership development activities from needs analysis to
program evaluation.
 Work with Head of ADS and Site Leaders across Asia, EU, and Americas to drive Learning and
Development programs and projects.
 Provide Talent Development inputs to strategic documents like Operations Planning, and 3 Year
Planning.

Senior Manager, Global Execution - Centre of Leadership Excellence (May 2017 to January 2020):

 Leading the global execution and delivery function for the Centre of Leadership Excellence team
 Managing a global team of leadership development program managers across Prague, London,
Cork, Regensburg, Beijing, Sapporo, San Jose, Seattle, Hyderabad and Bangalore.
 Building high-trust partnerships with regional Leadership Teams, site champions, and program
managers to understand their leadership challenges and opportunities.
 Developing recommended solutions that address top priority needs.
 Managing all stakeholders by building positive, collaborative and action-oriented partnerships
among stakeholders to scale global leadership solutions.
 Driving programs to influence learning and development key performance indicators (KPIs).
 Partnering with Human Resources and Operations leaders to target and implement program
improvements in leadership development.
 Designing and implementing effective training initiatives and processes to close participants’ skill
and knowledge gaps.
 Working globally with our Ops Leaders to define targeted training strategies across sites.

Key Projects:

 The Centre Coaching Academy

 Leaders as Teachers (LaT) global launch
 Manager Competency Framework and Manager Learning Journey
 Design Thinking Projects: Delivered 2 Design Thinking projects, one for improving the
Connections (ESAT) scores for Japan site and the other one around improving job satisfaction
score for the global L&D team.
 Global Monthly Business Reviews for Centre of Leadership Excellence
 Global Reporting Dashboard
 Trainer Development Program 3.0 (TDP) for Process Training team
Infosys BPO (February 2015- March 2017)

Lead Learning & Development:

 Leading the Global Management and Leadership Development practice for Infosys BPO
 Managing the entire gamut of Learning and Development activities for Job Level 5 (Manager and
above) and above population
 Program Design, Content Development, Program Delivery and Training Effectiveness Evaluation
for Leadership Development and Professional Excellence programs.
 Heading the Future Emerging Leaders (Club FuEL) project. Club FuEL is a high cost intervention
for ‘Next Level Leaders (JL5 and above)’ aimed at building a Leadership Pipeline.
 Heading the COE (Center of Excellence) for Facilitation and Learning Effectiveness

Other Key Projects:

 Headed the ‘Design Thinking’ implementation for leaders in Bangalore and Pune. This project
was part of Dr. Vishal Sikka’s vision for Infosys.
 Developed a Mentoring Skills program for Sourcing & Procurement domain
 Delivered four new DDI modules Creating a Service Culture-The Service Leaders Role, Fostering
Innovation, Accelerating Business Decisions and Addressing Poor Performance. These programs
received a feedback score of 4.8 on 5.
 Facilitation certification for Internal Trainers- Certified 42 people across the globe on modules
such as Design Thinking, Competency Based Interviewing, Performance Management, Coaching
for Results and Milestone 4.0

Aricent, Bangalore (February 2014- August 2014)

Manager-Learning and Education-South Zone:

 Heading the Learning and Education Function for South Zone (Bangalore, Chennai and
Hyderabad)
 Managing the entire gamut of Learning and Education activities for 4500 employees
 Program Design, Content Development, Program Delivery and Training Effectiveness Evaluation
for Leadership Development and Professional Excellence programs.
 Driving the Aricent Competency Framework initiative for South Zone
 Ensure all training needs identified through the Performance Management process are catered to
and all competency gaps are closed for every Strategic Business Unit

Ariba Technologies (An SAP Company), Bangalore (September 2010- February 2014)
Training and Development Manager (Bangalore Head for Commercial Services):
  Heading the Training and Development Function for Commercial Services-Bangalore region.
 Managing the entire gamut of Training and Development activities for 700 employees of the
Commercial Services Group.
 Maintaining the Training SOP as per the guidelines set by the Quality team.
 Partner with the Delivery and Quality teams for Operational Readiness Review (ORR)
 Vendor Management: Managing the Vendor Management process for any external training that
may be needed by employees of Ariba.
 Managing the Learning Management System (Sumtotal)

Hinduja Global Solutions, Bangalore (February 2009- May 2010)

Deputy Manager-T&D and Employee Relations

 Managing the T&D and Employee Relations function for a 600 FTE process.
 Responsible for all T&D activities like Strategy Formulation, Annual Training Plan, Training
Calendar, Internal Trainer Calibration, Training Effectiveness Evaluation, Leadership
Development, Organizational Development activities etc
 Responsible for all Employee Relations activities like Hiring, Performance Management,
Employee Engagement, Grievance Handling, Skip Level Meetings, Payroll Management,
Disciplinary Proceedings etc

Tata Consultancy Services, Bangalore (June 2008- November 2008)

Learning Specialist

 Managing the Initial Learning Program (ILP) for TCS Bangalore.

 Delivering Soft skills and Leadership training programs
 Handling the planning, organizing, scheduling & delivery of ILP (Initial Learning Program) which is
a 13 day workshop designed to enhance the behavioral and soft skills of campus recruits.

HSBC Data Processing India (HDPI), Bangalore (June 2004- September 2006 and Nov 2006- April
2008)

Process Executive and Process Trainer

 Payments Trainer
 Global payments processing and approvals
 Develop training plans and map trainee’s performance against the learning curve targets.
 Interest Adjustment Transactions
 Tenant Closure & Set Up Proceedings
 Abandoned Property Research & Deposit Creations
 Rent Securities, Death Notice, Individual Retirement Account, Savings Bond

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Major Projects Handled:

 Strategic Client Partnership

 360 Degree Feedback
 Training Effectiveness Evaluation (Return on Investment for a few OD Interventions)
 Competency Mapping and Assessment Centers
 Operational Readiness Review
 Spider Web Project
 On boarding Process Improvement

Major Awards:
 Leadership Award in HSBC for driving Quality Circle Initiative.Star Award in Hinduja Global
Solutions for making a difference to the Communication skills of the Leadership team.
 Ariba Quarterly Award for successfully implementing the 360 Degree Feedback process for one
of the major projects.
 Managerial Excellence for successfully building the Training and Development function in Ariba
Technologies (Internal Recognition)

Other Accomplishments:

 Awarded the Best Batsman South Zone in the Under 19 category.

 Represented Mangalore Zonal Teams in Table Tennis and Cricket.
 Part of the KSCA 1st division cricket tournament in 2004.
 Represented HSBC, HGSL and Ariba in Corporate Cricket and Table Tennis tournaments and won several
individual and team awards.
 My poem “Silence of the Night” was featured and awarded in Poetry.com annual awards

Education

 Degree: Bachelor of Business Management

 Institution: R.V.INSTITUTE OF MGMT
 University: Bangalore University
 Date of Completion: Apr/May 2004

Year Year of Passing

First Apr/May 2002

Second Apr/May 2003

Third Apr/May 2004

SSLC St. Aloysius, Mangalore 1999 First Class

PUC R.S.D.E.I, Bangalore 2001 First Class

 Personal Details

 Date of birth: 6th July 1983

 Languages known: Tulu, Hindi, Kannada & English
 Nationality: Indian
 Gender: Male
 Marital Status: Married
 Passport No: Z4273712