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PROFESSIONAL EXPERIENCES

ASSISTANT MANAGER | A&W MALAYSIA SDN BHD


Dates From – 27/02/2019 – Present
- Assist the retail store manager in planning and implementing
strategies to attract customer

- Coordinate daily customer service operations (e.g. sales


processes, orders and payments)

NURUL IZZATI BT - Monitor and maintain store inventory

AHMAD ALI
- Evaluate employee performance and identify hiring and
training needs
LAST NAME
CONTACT ME - Handle complaints from customers

Kuala Lumpur, Malaysia - Plan and manage local store marketing activities and to
implement storewide marketing campaign
ni803880@gmail.com
- Plan manpower, recruitment and identify training needs of
019 – 994 3230 the team
- Able to lead, develop, motivate and manage the team
English, Bahasa Melayu
members in delivering the EPIC’s experience to our
PROFESSIONAL PROFILE customers

Highly enthusiastic Restaurant management ASSISTANT MANAGER | 7 ELEVEN MALAYSIA


graduate seeking opportunity in F & B field, Dates From – 1/01/2018 – 29/12/2018
where my knowledge and skills can be utilized in - Track the progress of weekly, monthly, quarterly and annual
your esteemed organization and welcoming objectives
challenges for continuous improvement and
- Supervise and motivate staff to perform their best
development. and skills for continuous
improvement. At this point of my development, I - Suggest sales training programs and techniques
am ready to utilize.

SOFTWARE/COMPUTER SKILLS PARTY SALES ASSISTANT | QSR BRAND SDN BHD


Dates From – 16/5/2016 – 18/9/2017

- Answering questions and addressing concerns

- Informing customers about sales, promotions and

Policies

- Greeting customers and offering assistance

- Demonstrating how products work


PERSONAL SKILLS
EDUCATIONAL BACKGROUND
DIPLOMA IN RESTAURANT MANAGEMENT (KFCH
INTERNATIONAL COLLEGE)
2014-2016
CGPA: 3.23

REFERENCE
KU AZLAN SHAFIQ BIN MOHD SAPER

RESTAURANT MANAGER A&W G-VILLAGE

01111847727

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