E

GAURAV SAHU
o 6/11/19 89

Get in touch! Professional Goals

Mobile A strong and inspirational leader who knows how to drive team
+91-9644444273 members to greater success. have experience of scheduling. supervising. and
motivating branch staff so that they achieve maximum efficiency. I am expert at
Email: managing a high level of customer expectations, dealing with complex managerial
gauravo6sahu@gmail.com problems and ensuring that sales targets are met. On a personal level I have a
professional appearance, enthusiastic attitude and has the ability to instill trust and
confidence in customers. Right now I am looking for a suitable position
Address:
LIG 73 A SECTOR RAJEEV NAGAR
AYODHYA BY PASS ROAD BHOPAL that offers brilliant prospects for future development and career advancement.

INDIA

Work Experience
Total Experience 81010 years
Remittances - DUPTY MANAGER Oct 2019

Employers Name Indusind Bank

Responsible for making sure the customer experience in the branch is the best on the high street.

Duties:
Generating new business from customers.
Getting the best results out of a team.
Building strong relationships with customers.
Co-ordinating promotional activity.
Analyzing competitor activity.
Ensuring that the legislation and regulations concerning health and safety including fire
regulations are complied with.
Looking after the safety of employees and customer.
Building excellent customer relationships both face to face and over the phone.
Generating customer footfall.
Soliciting feedback from subordinates and team members so as to identify any branch.shortcomings.
Providing sound leadership to staff.
Maintaining accurate times sheets and personnel records.
Participating in and contributing to any branch manager's meetings.
Making sure the branch is adequately staffed to achieve set goals.
Developing targets for the branch.
Reconciling any inventory discrepancies.
Organizing induction training for new staff members.
Resolving and customer issues in a timely and professional manner.
Ensuring the security of the branch.
BRANCH ASSISTANT MANAGER
Employers name - AXIS BANK. LTD.

JOB TITLE:CSO
AXIS BANK LTD - KOH-E-FiZA

JOB TITLE:TELLER
AXIS BANK LTD - KHANDWA Dec 2012

KEY SKILLS AND COMPETENCIES

Management
Dealing with ever-changing requests from customers.
Able to work quickly.
Experience of working in a busy retail environment.
Knowledge of a wide spectrum of management disciplines.
Aptitude for providing a high degree of customer service.
Dealing effectively with unexpected scenarios.
Excellent listening and questioning skills.
Creating branch business plans.
Ensuring that a branch is profitable.

Personal
Committed to & the for
attaining maintaining qualifications required the job.
Possessing a keen commercial mind.
An exceptional communicator with good facilitation, coaching and influencing skills.
Having the drive and tenacity to make changes when they're needed.

AREAS OF EXPERTISE ACADEMIC QUALIFICATIONS

Spotting opportunities MANIT BHOPAL M.B.A. (Marketing & HR)2012

SURYA ACADEMY (MCU) BCA 2010

Stock management QUEEN MARY'S HR. SEC. SCHOOL COMMERCE 2007
Customer assistance
Staff retention

MobileaSignature
Gaurav Sahu