Professional Documents
Culture Documents
Block B - Abdo Bwez building , St. Rita Street, Baabda | + (961) 71 476 610 | Tarytok888@gmail.com |
Education
Bachelor of Arts in Business Administration July 2012
University Saint Joseph (USJ), Ashrafiye
August 2011
English Language Proficiency Certification
Georgetown University, Ashrafiye
Work Experience
Banking Advisor Trainee | BLC, Tripoli Branch | June 2012 - August 2012
· Handled transfer, deposit, and withdrawal procedures.
· Assisted customers with the use of newly introduced smart ATMs.
· Answered telephone calls and responded to emails in a timely manner.
· Managed and resolved customer complaints calmly, while always maintaining professionalism
Skills
· Microsoft Office (Excel, Word, PowerPoint)
· Accounting systems
· Good interpersonal, communication
skills and stress management