CURRICULUM VITAE

P.O.BOX .KN4128,Kaneshie.Accra-Ghana
Phone: +233502877846\+233552392598
Email: djokotoperdita@gmail.com

OBJECTIVE
To obtain a challenging position in an innovative and dynamic organization to utilize my skills to
increase productivity.
SKILLS
Language proficiency, Telephone etiquette, Data verification, Client engagement, Teamwork
and Collaboration, Google workspace, Data analysis Microsoft office

WORK EXPERIENCE
Soccabet {Customer Service Representative}2022-2023
Answer incoming call and respond to customer’s complaints
• Manage and resolve customer’s complaints
• Identify and escalate issue to supervisors

National Health Insurance Scheme {Data officer} 2021–2022

•Transferring data from paper formats into computer files
• Secure information by completing database backups and excellent customer services.

Ghana Electoral Service {Ballot officer} 2021–2021

•Used coordination and planning skills to achieve results according to schedule.

EDUCATIONAL BACKGROUND
Date: 2017-2021
Institution: University of Ghana
Qualification: Bachelor’s Degree

Date: 2012-2015
Institution: Swedru Senior High
Qualification: Wassce Certificate

REFEREES
Mr. Mohammed Assan- Assistant headmaster-Swedru Senior High- Tel:0279536647

Mr. Francis Essel -Technical Enrolment Officer -National Identification Authority{NIA}

Volta Region Tel: 024-3566196
SKILLS
Language proficiency, Client engagement, Teamwork and Collaboration, Google workspace
Data analysis, Microsoft office