ORIENTATION

Program Overview
Kiddie Crew strengthens McDonald’s position as a restaurant for family, allowing
children to have a delightful memorable experience during summer.

The Kiddie Crew Workshop is the

heritage family program of McDonald’s
Philippines. Started in 1991, it allows
kids aged 6-12 years old to experience
being part of the McDonald’s Team
while building social skills and learning
values through play!

© McDonald’s 2
 What do kids do in the workshop?

Values Unique
Formation McDonald’s
Activity Activity

Talent Crafts
Worksop Workshop

© McDonald’s 3
 ‣ HAPPY VOYAGERS aligns an emerging-from-the-next-
normal KIDDIE CREW WORKSHOP with real-time real
world developments where space exploration and the
idea of living in a totally different planet present an
amazing near-future for a new generation of kids.

‣ Re-acquaints kids with the wonders of face to face

interaction and socialization and the fun of learning with
and from their peers. After all, the Kiddie Crew values
are not only applicable anywhere in the universe but will
also ensure that wherever they may be, a Kiddie Crew
will be able to make things happen.
HAVE FUN! LEARN NEW SKILLS!
ACQUIRE LIFE-LONG VALUES! MAKE NEW FRIENDS!
THE McDONALD’s KIDDIE CREW WAY!!!
 ORIENTATION PROGRAM FLOW

1 6
5
Welcome
Kiddie Crew and
2 3 4 Releasing of
Closing Remarks

Parents 5 mins.
Uniform and
10 mins. Restaurant Tour Submission of Fetcher’s ID
Security Guidelines of Kiddie Crew requirements 20 mins.
and KC Workshop
Schedule 20 mins. and signed
waiver
20 mins. 10 mins.
WELCOME!

Dear KIDDIE
CREW and
PARENTS
Getting to know each other

Kiddie Crew
members,
to introduce
themselves and
get to know their
new friends!
Security Guidelines and KC Workshop Schedule
 Guidelines for the Admission of Children during the Workshop

• Parents/guardians should sign the log-in sheet upon arrival. In the event of a
different accompanying adult, the companion will be required to present a
valid ID.
• McDonald’s will contact parents to inform them in the event of a child's
absence.

Make sure to check the

companion’s fetcher’s ID!
 Procedure on Accepting Kids during workshop

• The 'No Fetcher ID, No Release' policy will be strictly enforced. Reminders to fetchers to be
present at the restaurant at least 15-30 minutes before the end of the workshop day.
• The fetcher must sign out on the 'Log Out' sheet before the final release of the child.
• If children are not being fetched by their parents, McDonald’s representative will call and inform
the parents regarding their child's status.
• The maximum allowable duration for a child to stay in the restaurant is one (1) hour

Make sure to check the

companion’s fetcher’s ID!
Kiddie Crew Attire and Belongings

• For safety reasons, it is required

that kids wear long pants and
avoid shorts or mini skirts,
especially when working near
the fry station.

• Please ensure that children do

not bring mobile phones or
wear jewelry during the activity.
 IMPORTANT REMINDERS for Parents and Guardians

• Children aged 5 and below are required to have

a guardian nearby to provide assistance.

• In the case of children with disabilities, it is

necessary for a guardian to be present
throughout the entire workshop.

• Please remind the kids to ask for permission

when they need to use the restroom. Guardians
or parents should inform the instructor or GEL
(Guest Experience Leader) that they will be
escorting their child to the lavatory.
IMPORTANT REMINDERS for Kiddie Crew during workshop

• Kiddie Crew MUST NOT handle food or

trays during the workshop.

• Kiddie Crew must do on-floor activities only

on off-peak hours.

• Please ensure that kids do not linger at the

store entrance for an extended period of
time.

• Let them have their Kiddie Crew Buddy

 What to bring during Kiddie Crew workshop

• Face Mask
• Alcohol or Sanitizer
• Water
• Toiletries
• Extra Shirt
KC Workshop Schedule and Meals
 WORKSHOP FLOW
DAY 1

00:01:00 KIDDIE CREW PRAYER 00:04:00 VALUES FORMATION SESSION

00:01:00 THE ARCH DISCIPLINE AVP
00:17:00 ORIENTATION GEL Recap and Segue to OTF
Training
Opening Spiels 00:15:00 MEAL TIME
Welcome Remarks Reminders
Kiddie Crew Orientation AVP
00:45:00 ON-THE-FLOOR TRAINING
00:20:00 KIDDIE CREW CHALLENGE
Hydration and Energy Station:
Hello, Friends! Happy to Meet Drinks & Dessert Station
You!
GEL Recap and Segue to OTF 00:10:00 CLOSING
Training
Reminders
 WORKSHOP FLOW
DAY 2

00:01:00 KIDDIE CREW PRAYER 00:15:00 MEAL TIME

00:01:00 THE ARCH 00:20:00 KIDDIE CREW ANTHEM
00:01:00 MISSION OF THE DAY 00:05:00 CLOSING
00:20:00 THE RONALD DANCE Reminders

00:04:00 VALUES FORMATION SESSION

RESPONSIBILITY AVP
GEL Recap and Segue to OTF
Training
00:35:00 ON-THE-FLOOR TRAINING
Landing Dock: Lobby Area
 WORKSHOP FLOW
DAY 3

00:01:00 KIDDIE CREW PRAYER 00:15:00 MEAL TIME

00:01:00 THE ARCH 00:30:00 KIDDIE CREW DANCE CRAZE (JUST
DANCE)
00:01:00 MISSION OF THE DAY 00:05:00 CLOSING
00:20:00 KIDDIE CREW CHALLENGE Reminders
Say, CHEESEBURGER!!!
00:04:00 VALUES FORMATION SESSION
TEAMWORK AVP
GEL Recap and Segue to OTF
Training
00:45:00 ON-THE-FLOOR TRAINING
Trade Terminal: Counter Area
 WORKSHOP FLOW
DAY 4

00:01:00 KIDDIE CREW PRAYER 00:15:00 MEAL TIME

00:01:00 THE ARCH 00:30:00 KIDDIE CREW ANTHEM
00:01:00 MISSION OF THE DAY KIDDIE CREW DANCE CRAZE
00:20:00 KIDDIE CREW CHALLENGE THE RONALD DANCE
Puzzling Treats 00:05:00 CLOSING
00:04:00 VALUES FORMATION SESSION Reminders
DILIGENCE AVP
GEL Recap and Segue to OTF
Training
00:45:00 ON-THE-FLOOR TRAINING
Fly-Thru Portal:Drive-Thru
Window
 WORKSHOP FLOW
DAY 5

00:01:00 KIDDIE CREW PRAYER 00:05:00 GRADUATION RITES

00:03:00 KIDDIE CREW DANCE CRAZE Oath-Taking Ceremony
00:15:00 GAMES 00:10:00 PICTURE TAKING
Game 1 00:10:00 TIKTOK CHALLENGE
Game 2 Get Into the Space Groove
Game 3 00:05:00 CLOSING MESSAGE
00:30:00 DISTRIBUTION OF CERTIFICATES 00:10:00 MEAL DISTRIBUTION
COMPLETION OF BADGES 00:10:00 DISMISSAL
 WORKSHOP MEALS

1st Day Meal 2nd Day Meal 3rd Day Meal 4th Day Meal 5th Day Meal

Spaghetti with 12oz Burger McDo with 12oz Cheeseburger with 12oz Burger McDo with 12oz 1pc Chicken Mcdo with
Minute Maid drink Minute Maid drink Minute Maid drink Minute Maid drink 12oz Minute Maid drink
Kiddie Crew Restaurant Tour
Restaurant Tour
for Kiddie Crew
Restaurant tour Do’s and Don’ts

DO’s
Restaurant tour Do’s and Don’ts

DON’Ts
Restaurant tour Do’s and Don’ts

DON’Ts
Submission of Requirements and Signed Waiver
 Fetcher’s ID

• The guardian must sign the ID release form upon receiving it

• Parents/Guardian must submit two copies of 1x1 photos.
• The name on the fetcher's ID must match the name written on both
the tracking and fetcher's ID.
• The parent/guardian of kiddie crew members will be requested to
sign an "authority to fetch" letter.
Authority to Fetch

• In the absence of the Parents/Guardian to fetch the

Kiddie Crew, McDonald’s requires the Fetcher to
present an Authority to Fetch letter, bearing the
Signature of the Parents. This letter must be submitted
to the McDonald’s Kiddie Crew Representative along
with a Photocopy of the Fetcher's ID.
Signed Waiver Form

Parents Approval
foem (waiver form)

Parents to Sign and

Submit to
McDonald’s
Representative
Releasing of Uniform and Fetcher’s ID
 Kiddie Crew Workshop Materials

CAP

SHIRT
SPACE PACK
(BAG)
UNIFORM
5 Days Workshop Kiddie Crew must wear Pants and Rubber Shoes during
the entire workshop week.
Closing Remarks