Rachel Kaiserman

(385) 444-6123| rkaiserm@byu.edu |

https://www.linkedin.com/in/rachel-kaiserman-davies-765960174
EDUCATION
Brigham Young University – Marriott School of Business (GPA 3.78) Provo, UT
Bachelor of Science – Experience Design and Management Aug 2019 – Apr 2025
 Member of Experience Design Society
 Business-related studies: ACC 200, MKTG 201
 Gallup Strengths: Communication, Command, Individualization, Connectedness, Context

EXPERIENCE
Multicultural Student Services (MSS) Provo, UT
Program Coordination Team Lead Jan 2023 – Present
 Utilized thorough analysis to identify and implement cost-effective strategies, resulting in a 16.88% cost
savings for the MSS office within a $30,000 budget
 Curated up to 5 celebration events per semester, aiming to perpetuate richness of different cultures and
engaging a diverse audience of 2400+ participants
 Extended comprehensive instruction and guidance to a team, enabling them to efficiently handle logistics,
collaborate with vendors/suppliers, and responsibly oversee office functions
 Leveraged innovative strategies to elevate booth aesthetics and messaging, effectively articulating the brand's
distinct identity and mission to over 950 event attendees
Office of First-Year Experience Provo, UT
New Student Orientation (NSO) Coordinator Apr 2023 – Present
 Collaborated closely with a team to facilitate planning and executing BYU's NSO programs, contributing to
onboarding 500+ new students per semester
 Directed the development and acquisition of team uniforms, leading to a consistent and professional aesthetic
enhancing visibility and recognition of office and staff
 Headed a comprehensive data collection project, productively gathering and organizing contact information of
18,674 incoming BYU Freshman, optimizing communication channels, and improving student engagement
strategies

Visitors Center/Polynesian Cultural Center Oahu, Hawaii

Tour Guide and Phone Operative Apr 2020 – Sep 2021
 Guided more than 1100 tours at the Laie VC/Polynesian Cultural Center, enabling tourists to gain a deep
understanding and profound appreciation of indigenous customs and culture
 Extended quality support to customers at a call center, investing 800+ hours in accommodating requests, answering
inquiries, and guiding people through the realm of physical and digital religious resources comeuntochrist.org
offered

Math Magicians Tutoring Taylorsville, UT

Tutor and Teacher Aug 2015 – Apr 2020
 Crafted innovative teaching techniques, including interactive activities, hands-on exercises, and dynamic problem-
solving approaches, to create an immersive and engaging learning environment for kids
 Optimized learning environments by procuring 100% of teaching supplies and prizes for Math Magician’s Tutoring,
contributing to a more engaging and rewarding educational setting

PERSONAL
 Interests - Public Speaking/Debate Team, Culinary Arts, Scuba Diving, Weight Training
 Technical Skills - Qualtrics, Tableau, HTML/CSS, C++, SQL
 Ensign College - Social Media Marketing Certificate, Data Analytics, Customer Journey Mapping
 Additional Work Experience – Dental Assistant, Childcare Worker, Theater Sales Associate
 Service – TA for First Generation Students in Saipan, Intern at the State Capitol for the Utah Eagle Forum