Professional Documents
Culture Documents
EDUCATION
Brigham Young University – Marriott School of Business Provo, UT
Bachelor of Science, Experience Design and Management (GPA 3.89) Apr 2025
▪ Academic Scholarship, 2020-2024
▪ Member of Experience Design Society, 2022-2024
▪ Specialized topics of study: human-centered design thinking; experience design theories and frameworks;
diversity, equity, and inclusion in experience design; experiential marketing
EXPERIENCE
A Child’s Hope Foundation Orem, UT
Trip Experience Manager and Logistics Coordinator Apr 2022 – Jan 2024
▪ Drove the design process within two six-person task forces to enhance the volunteer experience resulting in more
lifelong supporters of vulnerable children in Mexico
▪ Crafted service trip itineraries for 80 transformative experiences with 35-45 volunteers per trip
▪ Coordinated logistics and communication with Mexican orphanage directors to develop feasible and engaging
activities that foster a sense of accomplishment and growth for volunteers and orphans
▪ Executed empathy research, mapped customer journey, ideated, tested ideas, and presented written and visual
proposals to implement during service trip redesign project to make more meaningful service trips