SAHIL YADAV

Contact
Phone Experience
4376674663
Jan 2023-Nov 2023
Email
Kaka Transport
SAHILYADAV1311@GMAIL.COM
Coustomer Service Representative
Address
Assisting Customers: Responding to inquiries, providing information about services,
29 STANSBURY CRESCENT and addressing concerns or complaints.
SCARBOROUGH Problem Solving: Resolving issues by listening to customers, analyzing problems, and
finding solutions that satisfy both the customer and the company.
Education Communication: Interacting with customers via phone, email, chat, or in person,
maintaining professionalism and offering excellent service.
2024 Handling Transactions: Processing orders, returns, refunds, and payments efficiently
FINANCIAL PLANNING and accurately.

GEORGE BROWN COLLEGE Dec2021- Jan 2023

2021 Prabjinder Singh & Associates
Accountant
B.COM(HONS) + CMA 1. Financial Records: Maintaining accurate financial records by recording transactions,
LOVELY PROFESSIONAL UNIVERSITY preparing balance sheets, income statements, and other financial reports.
2. Bookkeeping: Tracking expenses, income, assets, and liabilities to ensure financial
data is up-to-date and accurate.
Expertise 3. Tax Compliance: Ensuring compliance with tax laws, preparing and filing tax returns,
and advising on tax strategies to minimize liabilities.
MICROSOFT

Coustomer Service LICENCE AND CERTIFICATE

Project Management

Smart serve

Language CPR and First Aid

Tally
English GIMP
Financial Modeling
Hindi

Skills
Communication Skills: Ability to articulate ideas. clearly and effectively.

Time Management: Efficiently prioritize tasks and meet deadlines.

Adaptability: Quickly adjust to new environments and tasks.

• Teamwork: Collaborate seamlessly with diverse groups of people.

• Customer Service: Provide excellent service and address inquiries

professionally.

• Problem-Solving: Strategically approach and resolve challenges.

• Attention to Detail: Thorough and accurate in tasks and projects.

• Multitasking: Effectively handle multiple tasks

AVAILABILITY
Tuesday, Thursday (3 pm-11pm)
Monday, Wednesday, Friday, Saturday, Sunday(12AM-12AM)