Mili Shah 28 Tysonville Circle

Brampton, L7A 4A6

(647) 354-1144
A responsible, hard-working, and efficient individual seeking to use a strong work
ethic and customer service skills to provide exceptional service. milishah1010@gmail.com

EDUCATION SKILLS

Jean Augustine Secondary School | Brampton, ON ● Customer Service Skills

SEPTEMBER 2019 - JUNE 2023 ● Positive Attitude and
High School Diploma Received Behavior
● Interpersonal Skills
McMaster University - Life Sciences | Hamilton, ON ● Reliability
SEPTEMBER 2023 - APRIL 2027 ● Exceptional
Current Education Communication Skills
● Time Management
● Critical Thinking
WORK EXPERIENCE ● Strong Work Ethic
● Teamwork Skills
● Leadership
Patient Care Assistant and Medical Receptionist — Chinguacousy
● Computer Skills
and Sandalwood Medical Centre (Co-op)
SEPTEMBER 2021 - JANUARY 2022

● Applied customer service skills to establish relationships with patients and external
AWARDS & ACHIEVEMENTS
partners to support medical staff.
● Checked patients' vitals (blood pressure, temperature, height, weight) and entered it Second Place Winner Team -
into their individual medical records. National Global Health Case
● Handled reception by booking appointments and answering inquiries through call Competition | Canadian Global
and in-person. Health Youth Alliance | August 21st
● Coordinated patient scheduling, check-in, and check-out. and 22nd 2021
● Scanned important medical lab reports and COVID-19 Screenings under patients’ Third Place Global Winner Team -
names to later appear in their charts. JAB (Jain Academic Bowl) | JAINA |
● Checked patient health cards, demographic and health history to keep information March 2021 to May 2021
current.
Grade 8 English Award -
● Applied exceptional computer and technological skills into the EMR at the office to
Aylesbury Public School | June 2019
book appointments and register new patients.
Taekwondo Orange Belt
Certification | December 2019
Tabulator Deputy Returning Officer (TDRO) — Elections Ontario
MAY 2022 - JUNE 2022 Certification of WHMIS Training |
September 2021
● Punctually brought, set, tested, and troubleshooted the technology the night before
the first advance poll day. Ministry of Labour, Training and
● Attended a half-day training to become comfortable with the vote tabulator software. Skills Development training
module: Worker Health and Safety
● Followed troubleshooting steps to assist in resolving issues with the vote tabulator.
Awareness in 4 Steps Certificate |
● Notified the Advance Poll Supervising Deputy Returning Officer of individuals who
September 2021
did not show up for work, disrupted services, incidents, or complaints made at the
voting location.
 ● Diligently insured staffing resources, supplies, and poll layout conform with
Elections Ontario standards.
● Righteously ensured the voting location was free of any partisan campaign materials. INTERESTS
● Efficiently ensured the voting location was accessible to the electors.
● Assisted eligible electors when casting their ballots by feeding the ballots into the
Master's Park Taekwondo |
vote tabulator machine.
Febuary 2018 - December 2019
● Reliably assisted electors with disabilities.
Cayley Waterloo Math Contest |
March 2021
Summer Intern — The Insurance Company of PEI Singing/Piano Classes | June 2021 -
JULY 2022 - AUGUST 2022 Present
● Remotely corrected IBC error codes in the General Insurance Statistical Agency SLAM (Leadership and Mental
Portal. Health Conference) | August 2021
● Utilized various kinds of software, portals, and databases to manage sufficient EntreprenuHER Makeathon -
amounts of IBC error codes corrected within a certain time frame. Introduced to Branding a
● Accountability and reliably reported all data and error updates to an Underwriting Business, Python and Data
Analysis, Web Developing, and
Manager.
Women in Business. | August 2021
● Effectively communicated and checked up with the HR and Service Desk to resolve
technological desktop issues.
● Applied skills and procedures from a completed Cybersecurity course to all actions
LANGUAGES
performed throughout the job.

English, Hindi, Gujarati.

VOLUNTEER EXPERIENCE

REFERENCES
Founder & President — Med Masters
JUNE 2021 - PRESENT References Available Upon Request.

● Med Masters is a non-profit organization dedicated to educate and inform people

about a wide range of medical specialities and issues based on a cause through
posts on our instagram.
● When started, the goal for it was that it becomes an immensely resourceful and
informative page for those of any age to rely on for liable health information.
● Manage all research, design, website, and article writing departments to make
sure the organization runs smoothly.

Media Captain — Future Majority

JULY 2021 - SEPTEMBER 2021

● Reached out to local Journalists/Editors in Brampton to address personal/youth-

related issues.
● Worked cooperatively with a wide range of other Co-Media Captains.
● Coordinated with time-management to attend the bi-weekly Brampton West team
meetings and captain onboarding.
● Was contacted by a Brampton Guardian reporter wanting to have an interview with
me and other co-media captains to address Future Majority's goals and what youth
wanted to see in the 2021 Federal Election; was actually published in the Brampton
Guardian.

Freshman Orientation Leaders — Jean Augustine Secondary School

September 2022 - September 2022
● Effectively worked alongside another tour leader to lead a largely full group of
grade 9s that would begin high school the next day.
● Took them to a bunch of games that other leaders would lead and participated
and made sure every child felt comfortable and safe in their environment.
● Made sure every child was included and tried talking nicely to some of the kids
to ease their nervousness and anxiousness in beginning their new journey.
● Still keep contact with this grade 9s as a graduating high school senior and
frequently got asked questions even after orientation was over.