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  • CV Bruno Barretto - en

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    Bruno de Almeida Barretto is a bilingual administrative assistant with over 10 years of experience in customer service roles. He has strong communication skills and experience managing customer accounts and relationships. Bruno is currently working as a commercial assistant for Innov Rio, where his responsibilities include administrative tasks, customer service, logistics, and reporting. He aims to join a new team where he can utilize his skills in project coordination, client relations, and operations support.

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    Bruno de Almeida Barretto is a bilingual administrative assistant with over 10 years of experience in customer service roles. He has strong communication skills and experience managing customer accounts and relationships. Bruno is currently working as a commercial assistant for Innov Rio, where his responsibilities include administrative tasks, customer service, logistics, and reporting. He aims to join a new team where he can utilize his skills in project coordination, client relations, and operations support.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    4 views3 pages

    CV Bruno Barretto - en

    Uploaded by

    bbarretto.sonara
    Bruno de Almeida Barretto is a bilingual administrative assistant with over 10 years of experience in customer service roles. He has strong communication skills and experience managing customer accounts and relationships. Bruno is currently working as a commercial assistant for Innov Rio, where his responsibilities include administrative tasks, customer service, logistics, and reporting. He aims to join a new team where he can utilize his skills in project coordination, client relations, and operations support.

    Copyright:

    © All Rights Reserved
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    of 3

    Contact

    bbarretto3101@gmail.com
    Bruno de Almeida Barretto
    Bilingual Administrative Assistant
    www.linkedin.com/in/bruno-de- Rio de Janeiro, Brazil
    almeida-barretto-195a111a4
    (LinkedIn)
    Summary
    Top Skills Customer Service Representative dedicated to providing quality
    Negociação care for ultimate customer satisfaction. Proven ability to establish
    Comunicação and maintain excellent communication and relationships with clients.
    Retenção de clientes Adept in general accounting and finance transactions. Dedicated
    to identifying customer needs and delivering effective solutions
    Languages to all problems. Excellent time management skills combined with
    Francês (Elementary) a superior knowledge of the customer service industry. Bilingual,
    Inglês (Native or Bilingual) hardworking, and ready to join my next team.

    Experience
    Innov Rio
    1 year 5 months

    Commercial Assistant
    March 2023 - Present (7 months)
    Rio de Janeiro, Brasil

    Administrative Backoffice;
    Maintenance planning and control;
    Control and Improvement of customer service;
    Service Logistics;
    Maintenance tickets control;
    Contact with local suppliers;
    In-Store audit;
    Managements reports;
    Analyze and control of improvements;
    New customers prospection;
    Customer Portfolio Management;
    Google Ads Management;
    Account manager;
    Time sheet and payroll management;
    Bank Reconciliation;
    Office maintenance.

    Administrative Assistant III


    Page 1 of 3
    May 2022 - March 2023 (11 months)
    Rio de Janeiro, Brasil

    Special Piping Materials do Brasil


    South America Administrative Assistant
    July 2020 - February 2022 (1 year 8 months)
    Rio de Janeiro, Brasil

    Administrative Backoffice;
    Bilingual Support;
    Foreign Trades;
    Importation and Exportation;
    Opening and maintaining opportunities;
    Quotation precification (National, international and ExWorks);
    After sales;
    Invoice insuance;
    Account manager;
    Delivery logistics (National, international and ExWorks);
    Stock logistic and maintenance;
    Main point of contact between Brazil x UK (HQ) and other offices (Scotland,
    Australia, Singapore and UAE);
    Contact with local suppliers;
    Social Media administration;
    New Employees trainer;
    New Customers Prospection

    FW & JR Representações LTDA


    Administrative Assistant
    February 2016 - November 2019 (3 years 10 months)
    Rio de Janeiro, Brasil

    Accounts manager;
    Typing orders and entry @ SAP E-Commerce;
    E-mail manager;
    Material quotation for customers;
    Customer registration @ CRM Salesforce;
    Company booth representative at conventions;
    Computer maintenance;
    Personal directors assistant;
    High value handling;

    Alessandro & Frederico

    Page 2 of 3
    Administrative Assistant
    February 2015 - January 2016 (1 year)
    Rio de Janeiro, Brasil

    Administrative Backoffice;
    Responsible for the invoices organization and distribution inside the office;
    Delivery and collection of documents at the restaurant branch offices;
    Main point-of-contact between HQ and branches;
    High value handling;
    Personal directors assistant

    Contax S.A
    Telemarketing
    September 2014 - January 2015 (5 months)
    Rio de Janeiro, Brasil

    General support for field technicals

    Atento Brasil
    Telemarketing
    March 2014 - August 2014 (6 months)
    Rio de Janeiro, Brasil

    Bradesco auto insurance attendant

    26th Airborne Infantry Brigade


    Airborne Soldier
    March 2013 - February 2014 (1 year)
    Rio de Janeiro, Brasil

    Education
    Estácio
    Trancado, I.T · (2018 - 2018)

    Colégio Wakigawa
    High School · (2010 - 2012)

    Colégio Pedro II
    Elementary School · (2000 - 2010)

    Page 3 of 3

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