Guilherme Fazenda

Lisbon Metropolitan Area

guilhermeffazenda@gmail.com +351936071348

linkedin.com/in/guilherme-fazenda

Summary
My drives are to construct a solid and coherent path by continuously progressing in positions of increasing
responsibility. To enhance managerial skills in a technological and human area that had required strategic
planning expertise, analytical thinking, commercial focus and problem-solving capability.
A multicultural mindset as well creative and dynamic environment is what drives me to progress and enhance my
skills.

Experience
Due Diligence Officer
BNP Paribas
Jun 2020 - Present (1 year 6 months +)
> Collection of information and data analysis on banking clients and data related to Anti Money
Laundering concerns;
> Completed several pieces of training on client contact, Anti Money Laundering policy, Major
Sanctioned Countries, data protection, legal requirements of EU countries and how to perform KYC on
multi-platforms;
> Improved the internal policy with amends on the collection and use of sensitive and confidential data,
so as to make it more compatible with the GDPR policy.

Team Leader Back up

BNP Paribas
Jan 2021 - Present (11 months +)
> Conducted meetings concerning the team's performance before coordinators and managers of the
Bank;
> Did weekly reports on team indicators, presented strategies to improve and implemented them;
> Developed initiatives to improve KYC tools, both to increase the speed of the KYC process and the
user experience from the client side, which were implemented.

Trainee
Renault Group
Jan 2020 - Jun 2020 (6 months)

Marketing and Business Development Intern

Cambridge Assessment English
Mar 2019 - Sep 2019 (7 months)
> Composed and developed monthly newsletters targeted at clients;
> Collaborated in the making of a push notification campaign;
> Created advertisements for Cambridge English campaigns;
> Translated sections of the website;
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 > Audited CEMs website to see if they were compliant with Cambridge regulations;
> Cleaned Spain’ and Portugal’ databases for duplicates and incorrect information;
> Contacted companies on Cambridge English’ behalf for partnership interests;
> Oversaw focus groups to better understand the public view of Cambridge English.
> Created Google Adwords campaigns (Video, Search and Display) for both Portugal and Spain.

Gestor de contas de clientes

PT Sales
Oct 2017 - Mar 2018 (6 months)
> Diagnosed clients according to their needs and wants, sorted different campaigns and selected the
appropriate one;
> Coordinated the follow-up after the sale to make sure the client is satisfied;
> Maintained a good image of the company with the costumers.

Education
FEUC - Faculdade de Economia da Universidade de Coimbra
Mestrado, Marketing
2016 - 2018

FEUC - Faculdade de Economia da Universidade de Coimbra

Licenciatura, Gestão
2012 - 2016

Licenses & Certifications

IELTS - C1 - British Council

Digital Marketing - Google's Digital Atelier

Skills
Analytical Skills • Financial Analysis • Marketing Management • Logistics Management • Digital
Marketing • Estratégia empresarial • Planejamento estratégico • Microsoft Office • Trabalho em equipe
• Gestão

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