Professional Documents
Culture Documents
Service Manual
For Godrej
52141601SD00360 –
WTEON ADR 70 5.0 PFDTN GPGR
Washing machine
-------------------------------------------------------------------------------------------------------------------------
Customer service, Plant 11, Pirojsha nagar, Vikhroli, Mumbai 400079
Prepared by: Ashok Kumar, Authorized & Issued by: S.A. Jamadar
2. Preface ---------------------------------------------------------------------------------------------------- 4
7. Features --------------------------------------------------------------------------------------------------- 9
You are now the proud owner of a Godrej washing machine service manual and
you can now look forward to years of smooth, trouble-free service to your
esteemed customers.
You can save your and customer's valuable time, money and energy thru proper
inspection.
Please read this manual carefully as it will tell you how to operate, educate
customers & repair machines optimally in order to get the best results. If you
need any further clarifications, do contact your nearest Godrej office. Who
would be glad to help you.
With the experience & expertise, till date we have risen to a position of leadership for designs to
manufacturing of quality washing machines called backed by competent and highly responsive
service support. Washing machine is specially designed for Indian customers and is manufactured
under stringent quality checks.
Since beginning we, at service have a simple belief of providing suitable assistance to service
providers - effective training and easy to understand service manuals. Today, this belief is a prime
activity in customer satisfaction starting from installation till service when required.
This service manual helps to know more about all washing machines of same category along with
specifications. It also includes the tips for service personnel, safety precautions, tools & equipment.
Service Manual is designed for the qualified and well-experienced service personnel only. An
inexperienced and unauthorized person should not attempt to make any adjustments or repair the
washing machine as the same may cause damage. Also in case of new washing machine, it may
lead to warranty becoming null & void. We at Godrej are neither responsible for the wrong
interpretation of this manual nor for any liability in view of its use.
All washing machines need careful handling and a regular maintenance by customer & you, who as
a service provider have additional responsibility of maintaining the washing machine in good
working condition, during its lifetime. Therefore, it is important that before you begin any repair or
diagnosis on the washing machine, please read service manual completely. Also refer to Use &
Care booklet supplied with the washing machine, which talk - how to remedy some of the problems
that are not due to the failure of washing machine and operation of various controls.
Variety of information including detailed drawings of various assemblies, reference code nos. along
with the description of spare parts, electric circuit diagrams and the chart for trouble shooting are
enclosed for better understanding of the product and effective after-sales-service to valued
consumers.
Since the specifications and accessories are subject to change without prior notice, please check
the same from time to time.
04/10/2020
Meeting the customer’s wants will go a long way towards improving satisfaction with quality of after-
sales-service. You the reader as service personnel play a key role in meeting many of the customer’s
wants. Some of the important tips are given below for your perusal.
* Greeting the customer in a polite and friendly manner, showing an awareness of the appliance
problem you have come to repair.
* Making skillful diagnosis. Asking the customer for symptoms and zeroing in on the problem to get
facts.
* Using neat work habits and carefully cleaning up after the repair.
* Checking out the Washing machine after repair to make sure it's working properly and that there
aren’t other problems that may soon occur.
* Explaining what went wrong with the Washing machine and what was done to repair it. Not “talking
down” to the customer.
* Explaining the bill and skilfully dealing with any concerns about the charge.
* Giving the customer hints or tips on the use of the Washing machine or on how to avoid future
problems.
REMEMBER: Price is what the customer pays. Value is what the customer receives from the whole
repair experience. Satisfaction with the charge is a function of the price-value relationship. By meeting
the customer’s wants you can increase the value and increase their satisfaction with quality of service.
To minimize the risk of personal injury or property damage it is important that the following safe
servicing practices be observed.
1) Read carefully the instruction booklet supplied with the Washing machine from time to time. Be
sure you are operating Washing machine properly.
3) Before servicing the Washing machine, UNPLUG the power cord before performing any repairs or
removing any panel. Note Except for electrical & partly mechanical performance testing, none of
repairs require electrical power.
4) Be careful when handling Washing machine rear panel and access panel, parts or any components,
which may, have sharp edges. Avoid placing your hand into any area of the Washing machine,
which can’t first visually be inspected for sharp edges.
5) Always use the correct tools for a job and make sure tools are in good condition. Worn, faulty and
misused tools can cause accidents.
6) Never interfere with or bypass the operation of any switch, component or feature of the Washing
machine.
7) Use only replacement parts of the same size and capacity as per the list of parts. If you have any
questions, contact our branch.
8) When replacing any component, be sure any green ground wires are connected securely in their
original position to avoid danger of shock or short circuit.
9) Before connecting the power supply, make sure no uninstalling wires or terminals are touching the
cabinet. Electrical wiring and all grounds must be correctly reconnected and secured away from
sharp edges, components and moving parts. All panel and covers etc. should be reinstalled before
the Washing machine is plugged in.
10) The line cord must be plugged into a grounded, three-pin plug. Never cut or remove the third
(ground) or top pin from the power cord plug.
11) Do not substitute ordinary wire for any internal wiring of Washing machine. The wire must be able
to carry heavy current and can be subjected to heat. It is very important that all connection is
tight and secure.
12) Make an insulation test, after the Washing machine is repaired, to protect the customer from
being exposed to shock hazards. (Value to be not less than 1M)
➢ First 2number indicates that washing machine is manufacture in the year of 2020.
➢ 09 indicates that washing machine is manufacture in the month of September.
➢ 00240 indicates that last 5 Characters of the item code (52141601SD00240)
➢ FW indicates the Product Category as Fully Auto Washing Machine.
➢ Last 5 digit / number indicates serial number of Washing machine.
Godrej & Boyce Mfg Co Ltd, HO Service, Mumbai SM 2270 -Page 7 of 39
Specification
Water consumption in Ltrs Regular cycle: High water level= 180 ltrs approx.
7. Wash programs 9: This includes the REGULAR, DELICATE, HEAVY, QUICK WASH, WASH,
RINSE, SPIN, WASH + RINSE, RINSE + SPIN.
8. Digital Display: 2-Digit LED digital display with remaining time indicator. It also indicates the error
codes if machine encounters any error.
Step: - 1
Cut all packing straps with scissors; bellow the lowest PVC tape on
the packing straps.
Step: - 2
Remove shoulder & corner cushions.
Step: - 3
Take out the main corrugated box by lifting, if height is enough.
Else cut the carton with knife.
Step: - 4
Take out rat guard.
Step: - 5
Lift the washing machine from the bottom plate and place it
on firm floor.
Step: - 6
Pull out polythene cove
Step: - 7
Open the lid. Remove spin cushion.
Step: - 8
Remove supply wire after removing shipping tape secured to supply wire to the back plate.
Step: - 9
Remove all shipping tapes/ thermo Cole or cardboard pieces pasted for safe transportation.
Remove water inlet pipe with water feed connector, drainpipe
(hose) spin, hose clamp, self threaded screws and User manual
cum warranty registration card from polythene bag, which was kept
inside the inner cushion. Connect these accessories as explain in
the washing machine installation chapter.
Step: -10
Clean the washing machine interiors and exteriors with a dry cloth.
The front one leg can be adjusted so that the machine is on level
with the ground.
❑ After loosening the adjusting nut, adjust the leg to the
correct height by turning it. Then tighten the adjusting nut
securely.
Fig.1 Fig.2
Insert the Rat Mesh as shown in Fig. 2 & screw it to the base as shown in the picture.
❑ Insert the drainage hose in as far as it will go, then the secure it
tightly with the hose clamp. An improperly secured hose may leak.
❑ While attaching the drainage hose to a wash pan, level a gap
between the end of the hose and the adjacent surface. If the flat end
of the hose comes in contact with a flat surface, drainage will be
affected.
Caution: If the drainage hose is not installed properly, washing
machine may not function well, and the overflow prevention
mechanism may cause the machine to stop in mid-cycle.
❑ While inserting the drainage hose in to a wash pan or drain pipe,
move the hook for easier installation.
❑ Move the hook back to its initial position before placing it in the slot
provided on the side of machine.
❑ Make sure the drainage hose is not too high; otherwise it may not
drain properly.
Caution: If the drainage hose is kept level with the ground, the length
of the drainage hose can be extended up to 3 meter.
Attaching the water supply hose to the tap and washing machine
❑ Pull the sleeve down with your fingers as you lower the
entire hose to disconnect the union.
❑ Loosen four screws on the hose union and the fit the union
exactly over the mouth of the tap.
❑ Tighten the four screws evenly around the tap.
❑ Remove the seal from the union and turn the nozzle to
tighten securely. (if the tap is large, secure or oddly shaped,
remove the inside ring to facilitate attachment)
❑ Grip the ring with your hand and pull it down, and then
insert the nozzle. Separate the sleeve until you hear a click,
and then push it back.
❑ A secure water connection for your automatic will help you to use the Memory Backup
feature of your washing machine
• Hold the hose nut firmly. Turn the water supply hose back
again only in the direction of the arrow as shown.
Guideline to Select water Level & Wash load Size Washing Processes
How to use Water Level
Water Level Setting Weight of Clothes Example of Load
3Trousers, 4Shirts, 2Skirts, 2Night Gowns, 1Towel,
High 3.1-7Kg.
4Vests, 2Sarees, 2Dhoti, 2Blouses and 2 Petticoat.
1.51-3Kg 3Trousers, 2Shirts, 2Skirts, 1Night Gowns, 1Towel,
Medium
3Vests, 1Sarees, 1Dhoti, 3Blouses and 1Petticoat.
0.81-1.5Kg 1Trousers, 1Shirts, 2Vests, 1Night Gowns, 2Blouses and
Low
3Skirts.
0-0.8Kg 1Trousers, 2Shirts, 2Vests, 1owns, 2 Undergarments and
Min.
1Blouses.
27 Vinyl tape 1 NA
Screw 8x13.2 for mount. Back plate
29 8 31161500SD00203
on cab.
52141601PA00007
32 Leg nut 2
37 &
Drain hose set with hook 1 40142008DG00002
38
97 Vinyl tape 1 NA
31161800DG0016
99 Washer for (capacitor-water tub) 1
6
31161800DG0011
108 Washer (Pulsator shaft) 1
5
110 Truss tap screw 5t5 for fixing Tub cover 4 31161500SD00193
115 S. bolts for mounting spin basket set 4 31161600SD00178
116 Star washer for Pulsator 1 31161800SD00063
13+
14+
Flow Case Assembly Graphite 1 52141601PA02381
15+
16
Magnet 1 31381200SD00167
NA=Not applicable
Error
Error cause Description Observation
code
E1 No water/Dry Water not reached Error occurs (buzzer beeps) after 15 minutes &
tap to set level for 15 valve turns off.
mins At 5th min, Valve turns on.
At 7th min, Valve turns off & buzzer beeps.
At 9th min, Valve turns on.
At 11th min, Valve turns off & buzzer beeps.
At 13th min, Valve turns on.
At 15th min, Valve turns off, buzzer beeps,
machine turns off & program reset.
E2 No water If water is not Error occurs after 10 minutes of drain
drain/Drain drained out after 10 operation & buzzer beeps after 15, 30, 45
failure mins of drain minutes. The machine turns off after 60th
operation. minute.
E3 Lid open If lid opened during Error occurs immediately with buzzer sound &
running operation. buzzer beeps after 15, 30, 45 minutes. The
machine turns off after 60th minute.
E4 Unbalance If unbalance When unbalanced switched pressed 1st time
switched is pressed during spin, program goes into unbalance
3 times during spin correction.
operation. When unbalance switch pressed 2nd time
during spin operation, program again goes into
unbalance correction.
When unbalance switch pressed 3rd time
during spin operation, the machine displays
Unbalance error with beep sound. Buzzer
beeps after 15, 30, 45 minutes. The machine
turns off after 60th minute and program will be
reseted.
EH High voltage If voltage is higher Error occurs immediately with buzzer sound &
than 230V, means buzzer beeps after 15, 30, 45 minutes. The
more than /equal to machine turns off after 60th minute.
285V
EL Low voltage If voltage is Less Error occurs immediately with buzzer sound &
than 230V, means buzzer beeps after 15, 30, 45 minutes. The
less than /equal to machine turns off after 60th minute.
160V
EE EE If water level sensor Error occurs immediately
is out OFF range.
Fuzzy Calibration:
Due to aging, the mechanical friction changes on motor, belt tension and other mechanical parts.
Hence it is required to calibrate the machine for fuzzy sensing. Calibration can be done by Pressing
‘Program Key’ + ‘START/PAUSE’ & ‘POWER’ keys together. Machine will automatically go for self-
calibration. Machine will Beep with End of Cycle Buzzer and Exit Fuzzy Calibration Mode.
Note: The auto / fuzzy calibration should be started with empty tub i.e. without water and
cloth inside the tub.