Name

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SUMMARY

Senior IT Manager with extensive experience leading a wide range of IT functions including strategic project
delivery, Shared Services and Operations.
Track record of success in implementing organisational change, outsource/offshore initiatives and setting the
vision and execution roadmap for large teams of diverse resources and exceeding expectations.

Strengths Include:
 People leadership, with line management accountability for teams of up to 200 members;
 Thought leadership as a representative on a number of global councils and various industry based
activities;
 Commercial management, with accountability for full lifecycle of multi-million dollar contracts;
 Financial management, with annual budget responsibility for up to AU$12MM and annual turnover
responsibility for AU$25MM;
 Business acumen, including extensive knowledge and experience in risk management, acquisition
integration, Financial Services, and organisational change; and
 Public speaking and presentation, conducting regular guest lectures at universities plus other internal and
external engagements.

CAREER HIGHLIGHTS

 Created and led the XYZ Asia Pacific Financials Shared Service with 35 businesses across 13 countries in
support of an aggressive regional acquisition strategy. Agreed an implementation program (covering both
business and technology) with regional and business CFO’s and built the team and relationships required
to execute over a 3 year term.

 Reduced the cost (40% unit cost reduction) and Risk (50% reduction in production defects) of mainframe
development by building a skilled team of 115 offshore resources and implementing intellectual capital
and risk management strategies.

 Reduced outstanding mainframe high severity support issues from greater than 100 to less than 10 by
exiting an underperforming vendor and restructuring support model with new vendor.

 Successfully secured multi-million dollar funding for JKL enhancement by articulating the business case
and vision to members of the executive.

 Delivered 35% cost savings, while protecting grade of service, of midrange development and support by
identifying and rationalising services, engaging 3rd parties for appropriate outsource opportunities, and
managing all internal and external stakeholders.

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 Improved the performance and strategic alignment of project execution within IT by creating a 200+
strong project delivery team comprising of a number of previously separate entities. Initiated and led the
organisational change program to generate the behaviours, motivation, expectations and processes
required of all stakeholders

 Graduate of Jilly’s Experienced Information Management Program (EIMP) where participation is via
invitation/selection only, and targeted at employees earmarked for the CIO ranks. Attended classroom
based sessions in Crotonville, NY and MIT, Boston, plus two international projects, in this case
conducted at NBC/Universal in New York, and Jilly Capital International in Tokyo.

XYZ AUSTRALIA & NEW ZEALAND

Application Architecture Leader DATE - DATE

Responsible for leveraging a multi-million dollar investment in new application technologies, working with
key business stakeholders to develop and promote viable business cases, establish an appropriate Service
Oriented Architecture, and implement execution methodologies appropriate to the business and technology
environments.

 Achieved organisational acceptance of cross functional architectural and execution methodology change
within specified time frame by communicating actions and impacts with senior executives and other key
stakeholders.

Technology Solutions Leader DATE - DATE

Responsible for the successful execution of the IT component of all business projects across Australia & New
Zealand. Lead a diverse team of approx 200, including Project Managers, Designers, Developers and Quality
Assurance staff executing up to 35 concurrent projects.

 Implemented over 20 National Pollutant Inventory (NPI’s) and regulatory and industry requirements such
as Myer Visa card, Harvey Norman GO MasterCard, Wizard Clear Advantage MasterCard.

 Improved time to market by reviewing, analysing, then implementing changes to successfully reduce
project initiation lifecycle from 12 weeks to 3 weeks.

 Executed outcomes while successfully addressing continued accountability for Asia Pacific Shared
Service responsibilities as Application Development Support Leader.

Application Development and Support Leader DATE - DATE

Managed ongoing operation and performance of all production applications according to agreed Service
Level Agreements (SLA’s) and led a team of 100 in the development of modifications, enhancements and new
applications. Accountable for year on year cost savings while maintaining or improving grade of service.

 Created a single team from the previously separate Mainframe and Midrange teams, setting the vision and
integrating the culture and behaviours required for a high performing team.

 Addressed this role while successfully maintaining full accountability for Asia Pacific Shared Service
Mid range Development and support leadership role.

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Midrange Development and Support Leader DATE - DATE
Maintained operation and performance of midrange production applications to agreed SLA’s and the
development of modifications, enhancements and new applications while addressing line manager
responsibility for a team of 60.

 Created a team of 60 through acquisition integration and the requirements driven by technology evolution
and developed, mentored and led to ensure production was addressed on time and within quality
standards.

 Maintained this role while also successfully addressing continued accountability for Asia Pacific Shared
Service Financial leader role.

XYZ Asia Pacific Financials Shared Services Leader DATE - DATE

Led regional rollout and subsequent ongoing operation, performance and enhancement of a shared Asia
Pacific Financials platform, accountable to regional and business CFO’s with a diverse team of 45 ranging
from technical infrastructure specialists to accountants.

 Established a cost and service model that was considered global best practice within Jilly. As an example
of success, the Indian businesses outsourced their finance system to the Australian operation – quite a
reversal of the norm.

 Migrated all acquired companies within the region to the Alot Finance System and Chart of Accounts
within the 100 day “non-negotiable” period.

Relevant Representations and Qualifications

 Global Finance Systems Council, date - date

 Global e-Finance Council date – date
 Global Architecture Council date - date
 Guest Lecturer, University of XYZ date - date
 Guest Lecturer, ABC University date - date
 Advanced Information Management Course date
 Experienced Information Management Program date - date

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