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OBJ EC TI V E

My personal objective is to obtain a JUSTINE ELIKPLIM ASIEDU


challenging and rewarding position in
the business field where I can ADMINISTRATOR
leverage my administrative skills and
experience to contribute to the PROFILE
success of the organization and I am a young administration graduate and an experienced
further develop my professional skills. administrator with two years of work experience in managing office
operations and providing administrative support. Proficient in
organizing schedules, coordinating meetings, and maintaining
accurate records. Skilled in the use of proficient software which help
streamline workflows and increase efficiency. Proven track record of
contributing to team success and achieving organizational goals.

CO NT AC T
E XP E R IE N CE
H E AD O F CU ST OM ER SE R VI CE D U JI S GH A N A
• Justineasiedu555@gmail.com
Sep 2023
• 0552836575
Ensured exceptional customer experiences. This includes managing
• Tema-west adjei-kojo/suncity
customer support teams, developing and implementing service
• Accra, Ghana. strategies, resolving escalated issues, and continually improving
processes to enhance customer satisfaction and loyalty and also
fostering a customer-centric culture within the organization and
ED UC A TI O N collaborating across departments to optimize the overall customer
University of Professional Studies, journey.
Accra - Bachelor of Business
Adminitration
2019-2021

University of Professional Studies, TR A DE F I N A NC E E X EC UT IV E E U RO E X I M B A N K


Accra – Diploma in Management Jan 2023 – Aug 2023
Studies
2017-2019 Facilitated international trade transactions and ensuring smooth
financial operations for businesses engaged in global commerce. This
SK IL L S includes managing letters of credit, handling export and import
financing, mitigating risks associated with cross-border transactions,
• Customer service skills
and ensuring compliance with international trade regulations.
• Administration skills
• Marketing skills
• Social media management
• Finance and Accounting skills RE T AIL B A NK I N G &B A NC A S SU R A NC E RE P UB LIC B A NK GH A N A
Nov 2021-Aug 2022
• Proficient in IT and computer skills
Provided financial services and personalized assistance to individual
• Presentation skills
customers which includes managing customer accounts, processing
• Content writing& Content transactions, offering various banking products and providing financial
creation advice, also promoted and sold insurance products to bank customers,
often leveraging the existing customer base.

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